# ZenMaid Software Reviews, Demo & Pricing - 2026

> Review of ZenMaid Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/field-service/zenmaid-profile

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ZenMaid

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Overview

[Reviews](https://www.softwareadvice.com/field-service/zenmaid-profile/reviews/)[Alternatives](https://www.softwareadvice.com/field-service/zenmaid-profile/alternatives/)

# ZenMaid 2026: Benefits, Features & Pricing

Wondering if ZenMaid is right for your organization?

Our Maid Service Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

ZenMaid

4.7

[(205)](https://www.softwareadvice.com/field-service/zenmaid-profile/reviews/)

Pricing

Pricing available upon request

### About ZenMaid

ZenMaid is a cloud-based residential cleaning service scheduling solution designed for maid service owners. The solution offers a platform for users to schedule customer appointments and automate their day-to-day operations.

ZenMaid sends work orders to cleaners/maids in the field and sends reminders to customers for upcoming cleanings. Additionally, ZenMaid automatically sends follow-ups after appointments to garner feedback and referrals and offers reporting capabilities to the users.

At an application level, ZenMaid features contact management, billing/invoicing, scheduling and dispatch and work order management. It’s priced on a three-tiered subscription based on the number of cleaning employees. ZenMaid also integrates with Quickbooks so that owners/operators can export payroll and other financial data helping avoid re-entry of data.

ZenMaid offers support via email, phone, product tutorials and online FAQs.

Wondering if ZenMaid is right for your organization?

Our Maid Service Software selection experts can help you in 15 minutes or less.

## ZenMaid User Interface

## Popular ZenMaid Alternatives

Main Product

ZenMaid

4.7

[(205)](https://www.softwareadvice.com/field-service/zenmaid-profile/reviews/)

Ratings Breakdown

-   4.70Ease of use
-   4.66Value for money
-   4.67Customer support
-   4.51Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Jobber](https://www.softwareadvice.com/field-service/jobber-profile/)

4.6

[(1458)](https://www.softwareadvice.com/field-service/jobber-profile/reviews/)

Ratings Breakdown

-   4.62Ease of use
-   4.40Value for money
-   4.59Customer support
-   4.35Functionality

Pricing

Starting at $39.00 per month

Get Price

Alternative Product

[MaidCentral](https://www.softwareadvice.com/field-service/maid-central-profile/)

5.0

[(47)](https://www.softwareadvice.com/field-service/maid-central-profile/reviews/)

Ratings Breakdown

-   4.30Ease of use
-   4.77Value for money
-   4.87Customer support
-   4.89Functionality

Pricing

Starting at $450.00 per month

Get Price

Alternative Product

[MioCommerce](https://www.softwareadvice.com/product/442351-MioCommerce/)

5.0

[(51)](https://www.softwareadvice.com/product/442351-MioCommerce/reviews/)

Ratings Breakdown

-   4.90Ease of use
-   4.96Value for money
-   5.0Customer support
-   4.88Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/)

4.6

[(5270)](https://www.softwareadvice.com/hr/connecteam-profile/reviews/)

Ratings Breakdown

-   4.66Ease of use
-   4.47Value for money
-   4.61Customer support
-   4.53Functionality

Pricing

Starting at $29.00 per month

Get Price

Alternative Product

[ServiSync](https://www.softwareadvice.com/product/517327-ServiSync/)

5.0

[(7)](https://www.softwareadvice.com/product/517327-ServiSync/#reviews)

Ratings Breakdown

-   4.86Ease of use
-   4.86Value for money
-   5.0Customer support
-   4.71Functionality

Pricing

Starting at €9.00 per month

Get Price

## ZenMaid Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

ZenMaid Starter

Pricing available upon request

Plan includes:

-   Calendar for Maid Services
-   Automated Email Reminders and Followups
-   SMS Texting (Work Orders and Reminders)
-   Automatic Work Orders
-   Credit Card Processing
-   Daily Access to the Zenmaid Team
-   Instant Booking Form
-   Invoicing
-   Cleaner SOS Alert
-   Mobile app

ZenMaid Pro

Pricing available upon request

Plan includes:

-   Calendar for Maid Services
-   Automated Email Reminders and Follow-ups
-   SMS Texting (Work Orders and Reminders)
-   Automatic Work Orders
-   Credit Card Processing
-   Daily Access to the Zenmaid Team
-   Instant Booking Form
-   Invoicing
-   Cleaner SOS Alert
-   Mobile app

Read More

ZenMaid Pro Max

Pricing available upon request

Plan includes:

-   Calendar for Maid Services
-   Automated Email Reminders and Followups
-   SMS Texting (Work Orders and Reminders)
-   Automatic Work Orders
-   Credit Card Processing
-   Daily Access to the Zenmaid Team
-   Instant Booking Form
-   Invoicing
-   Cleaner SOS Alert
-   Mobile app

Read More

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## ZenMaid Features

-   Popular features found in Maid Service
    
    Automated Scheduling
    
    Billing & Invoicing
    
    Dispatch Management
    
    Electronic Payments
    
    Mobile Access
    
    Multi-Location
    
    Quotes/Estimates
    
    Recurring Appointments
    
    Reporting & Statistics
    
    Service History
    
    SMS Messaging
    
    Time Tracking
    
-   More features of ZenMaid
    
    Accounting Integration
    
    Calendar Management
    
    Confirmations/Reminders
    
    Credit Card Processing
    
    Customer Database
    
    Customer History
    
    Customizable Branding
    
    Customizable Fields
    
    Customizable Forms
    
    Customizable Templates
    
    Drag & Drop
    
    Employee Management
    
    Estimating
    
    GPS
    
    Job Management
    
    Job Scheduling
    
    Job Tracking
    
    Mobile Alerts
    
    Online Booking
    
    Payment Collection in the Field
    
    QuickBooks Integration
    
    Real-Time Notifications
    
    Reminders
    
    Routing
    
    Scheduling
    
    Status Tracking
    
    Third-Party Integrations
    
    Timesheet Management
    
    Workflow Management
    
    Work Order Management
    

## ZenMaid Integrations

Stripe

Integration rated 4.6 from 13 reviews

Zapier

Integration rated 4.8 from 10 reviews

Mailchimp

Integration rated undefined from -1 review

QuickBooks Online Advanced

Integration rated undefined from -1 review

Google Maps

Integration rated undefined from -1 review

## ZenMaid User Reviews

Overall Rating

4.7

Ratings Breakdown

5

79%

4

16%

3

2%

2

1%

1

2%

Secondary Ratings

Ease of Use

4.7

Value for money

4.7

Customer support

4.7

Functionality

4.5

Liz D.

Verified reviewer

Consumer Services

11-50 employees

Used daily for more than 2 years

Review source

Reviewed December 2025

LOVE ZenMaid for My Cleaning Business!

5

Incredible! They are always there to help me when I have questions and especially when I just want to speak with a human. They will do one on one video screen shares if there is something you need shown to you.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

I love that it is specifically for the cleaning business industry! They are ALWAYS adding features and welcoming ideas to improve/add features. The customer service is TOP NOTCH!

Cons:

When I first began using ZenMaid about 3 years ago, they didn't have some features, but they have added them since then.

Reasons for choosing ZenMaid

Honestly, the aesthetics of it. I had 2 cleaners and didn't initially know what I was looking for in a software at the time. Glad I chose ZenMaid!

Read More

FB

Fary and Armando B.

Verified reviewer

Individual & Family Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed April 2026

Best Cleaning Company App

5

Very happy with the customer support we have received, they are very proactive, and professionals, I would definitely recommend.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Client management is a user friendly and secure to use. Compare to other companies, the price is just right, and it had help me to save time by sending automatic emails and text messages reminder, which at the same token had helped me to focus in marketing and bring more customers to my platform.

Cons:

Whenever they have updates, we, as customers, do not receive a message for heads up, and it gets very slow and even crash. But fortunately, they work hard and put it back on pretty soon.

Reasons for choosing ZenMaid

Because of the reviews and price. The competitors where way higher than ZM

Read More

NS

Natalie S.

Verified reviewer

Facilities Services

2-10 employees

Used daily for less than 2 years

Review source

Reviewed November 2019

Life Changing

5

When I started my residential cleaning company, we were completely on paper. I started searching for a scheduling software. I had tried several and was unhappy with each of them. Then I found ZenMaid. Not only did they import all of my customers (saving me many many hours), they also put my schedule together and set up my booking page! This software has freed up so much of my time, so that I am no longer spending hours a day working my business. On top of all of that, they have the best customer service that I have ever come across. Thank you ZenMaid for changing my business and giving me my life back!

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Previously 4

Pros:

Its customization makes for ease of use

Cons:

The only con is that I didn't find it sooner.

Reasons for choosing ZenMaid

ZenMaid was the only scheduling software made by maid service owners for maid service owners.

Reasons for switching to ZenMaid

The other scheduling software's, although the worked for maid services, they were more geared toward other service companies, like HVAC and Plumbing.

Read More

SB

Shelley B.

Verified reviewer

Consumer Services

11-50 employees

Used daily for more than 2 years

Review source

Reviewed October 2025

Zenmaid keeps our business running smoothly!

5

We have used Zenmaid for many years and will continue to be a loyal consumer as long as the price meets the benefits. Current zenmaid allows us to streamline a lot of our back office and provides great value to our busines.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

The ease of scheduling is very beneficial. User friendly, saves time entering new clients and provides a client database that captures information from size of home, type of clean, and frequency. You are able to add notes in the app that your cleaners have to read before the assignment. I am able to add if the client was a referal, came from our website, called our office or emailed so it is easy to track where our business is coming from. The automated reminders to clients are a huge plus. Saves us from having cancelations and clients that forgot they were on the schedule.

Cons:

Adding notes in the app have to be translated before entering which costs us time and money. If the cleaner has their app downloaded in their native language then the notes should automatically translate.

Reasons for choosing ZenMaid

Zenmaid provided the majority of what we needed to run our operations.

Read More

RH

Renee H.

Verified reviewer

Hospitality

2-10 employees

Used weekly for more than 2 years

Review source

Reviewed February 2026

If you were in the cleaning business try zenmaid!

5

Absolutely love that there is a platform specifically designed for cleaning companies, overall experience was very positive

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

The user friendliness of managing multiple teams and various cleaning frequencies all at once. It’s also a very specific platform made for cleaning companies and service industry jobs with regular occurring appointments.

Cons:

I don’t have too many complaints. Once in a while, there would be a glitch where you would delete something and then it would end up on the schedule randomly further down the Calendar for no reason. It would always get fixed very quickly though, and there are a very responsive company.

Reasons for switching to ZenMaid

Because I made was tailored for our cleaning business.

Read More

AM

Amy M.

Verified reviewer

Facilities Services

2-10 employees

Used daily for less than 12 months

Review source

Reviewed April 2025

ZenMaid is setting the industry standard for cleaning business owners… and raising it!

5

I’m very happy with the product and how it performs, the time it has saved me, the potential to learn more of what is already there, and the anticipation of what is to roll out. Also, the customer service is excellent. They are very real and very present. Thanks for everything!

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

ZenMaid has been the answer to many of the obstacles I’ve faced while growing the number of employees and scaling my business. It is more than just scheduling software, but that aspect alone is where my most immediate time savings was noticed right out the gate. There are many other features layered into it that make my business run more efficiently and professionally. Since it is designed by fellow cleaning business owners, they know the quirks and nuances of the industry, and their software meets these challenges head on and meets us as their clients where we are at. If there isn’t a solution to an obstacle or an idea yet, they are probably working on it now. I’m excited to grow with and be a part of this innovative system.

Cons:

I have very little to dislike about ZenMaid. A feature I’m craving is the ability to track mileage within the app, and I suspect it is already in the works. I also would like the ability to toggle communication preferences within each contact card. For example, not all clients wish to receive Service Ratings so there is a manual step I have to take each time (and remember the specific clients who doesn’t want them, so remember to not mark their job as Complete. If I could mark that preference individually it could prevent the error of flooding them with unwanted messages.

Reasons for switching to ZenMaid

ZenMaid’s way of scheduling matches the way my brain was used to doing in Google Calendar, but the contact cards made it possible for me to have recurring static fields, such as the entry instructions and house info. And the ability to assign the cleaners to the calendar event eliminated countless hours each week of manually doing this. Also it was clear that the information was more convenient and accessible to my employees. WorkYard I spent a lot of money on for only needing the feature of clocking in and out of the job sites and tracking the driving. It is a great product but I didn’t need 80% of its features. It drained our phones’ batteries.

Read More

HM

Hannah M.

Verified reviewer

Individual & Family Services

2-10 employees

Used daily for less than 12 months

Review source

Reviewed March 2025

We highly recommend ZenMaid!

5

I love how ZenMaid offers automated text reminders to not only customers for their upcoming appointments but also the technician that’s scheduled. It’s also very handy to have a customized checklist for each appointment in the app. The customer service team at ZenMaid is always professional and most helpful!

Ratings Breakdown

4

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

1\. I love that we can send automated appointment reminders to our customers and technicians. 2. We can add checklists to appointments 3. That ZenMaid teamed up with my coach \[sensitive content hidden\] on the filthy rich cleaners podcast. I love listening to it! 4. I love the appointment availability finder feature

Cons:

1\. That I can’t bill directly from ZenMaid because I use Quickbooks. 2. I wish we could personalize the review prompts more-a)have the option to add a team photo to our review prompt. b)I wish the automated texts didn’t have such a short limit on characters. 3. I wish we could have a customizable commercial walkthrough sheet that we filled out during the walkthrough and it saved into our ZenMaid for future reference. 4. I wish ZenMaid would add a feature where we could upload cleaning product labels for cleaners to have easy access through the app instead of searching for a files on google drive, etc. 5. It would be nice if ZenMaid had a feature where the owner or managers could upload technician training videos so while the tech is on a job and they need a quick refresher on something they have easy access to information. 6. I wish ZenMaid would have a feature that would allow us to send the completed checklist to the customer with their appointment completion text.

Reasons for choosing ZenMaid

I felt like it was more professional than others that were considered.

Read More

VR

Verified

Reviewer

Hospitality

2-10 employees

Used daily for less than 6 months

Review source

Reviewed November 2025

Zenmaid is good but could use improvements

4

I tried It for a few months based on someone else recommending it but decided to switch to Jobber for its features

Ratings Breakdown

3

Ease of use

4

Value for money

4

Customer support

4

Functionality

Pros:

I liked how colorful the scheduling software is and the ability to color coordinate cleaners based on individual needs.

Cons:

I did not think it was simple to learn how to schedule clients and also did not like how the calendar looked overall.

Reasons for choosing ZenMaid

Jobber was very expensive and I wanted to try Zenmaid first to see if it was better.

Reasons for switching to ZenMaid

Recommendation by a colleague and decided to give it a try

Read More

DC

Darion C.

Verified reviewer

Consumer Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed March 2025

10 out of 10 HOGHLY RECOMMEND

5

Overall I’ve been using ZenMaid actively since 2021 and I have zero complaints. I honestly don’t know what I’d be doing to keep my business organized and professional the way way zenmaid helps us!

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Scheduling for my employees, payroll, help with sending reminders, letting clients know when a job is complete. Overall we couldn’t live without zenmaid.

Cons:

No complaints honestly. Never had any issues.

Reasons for switching to ZenMaid

More affordable and easier to navigate. The other site just confused us.

Read More

JL

Jennifer L.

Verified reviewer

Facilities Services

2-10 employees

Used daily for less than 12 months

Review source

Reviewed April 2025

Zenmaid is the best hands-down

5

I’m thrilled to have in Maid. I’m so thankful for your company because I’m able to run my business smoothly

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

It is very user-friendly and as a busy businesswoman, that is exactly what I need, I had tried Maidly and it was not user-friendly. I’m just so thankful that I found Zen Maid.

Cons:

My least favorite thing and only issue is that I’m not able to edit my reoccurring very easily. I want to edit the reoccurring one time and it reset all of it and as far as I know that’s not possible I have to actually delete my customer and then re-add them to the contacts and set up reoccurring again

Reasons for switching to ZenMaid

Because Maidly was not user-friendly at all, not even slightly I hated it it

Read More

Showing 1 - 10 of 205 Reviews

[See All Reviews](https://www.softwareadvice.com/field-service/zenmaid-profile/reviews/)

## ZenMaid Popular Comparisons

[Jobber vs ZenMaid](https://www.softwareadvice.com/field-service/jobber-profile/vs/zenmaid/)[MaidCentral vs ZenMaid](https://www.softwareadvice.com/field-service/maid-central-profile/vs/zenmaid/)[MioCommerce vs ZenMaid](https://www.softwareadvice.com/compare/15752-zenmaid/vs/442351-MioCommerce/)[Connecteam vs ZenMaid](https://www.softwareadvice.com/hr/connecteam-profile/vs/zenmaid/)[ServiSync vs ZenMaid](https://www.softwareadvice.com/compare/15752-zenmaid/vs/517327-ServiSync/)[The Customer Factor vs ZenMaid](https://www.softwareadvice.com/field-service/the-customer-factor-profile/vs/zenmaid/)[Maidily vs ZenMaid](https://www.softwareadvice.com/field-service/maidily-profile/vs/zenmaid/)[Housecall Pro vs ZenMaid](https://www.softwareadvice.com/construction/housecall-profile/vs/zenmaid/)

[Compare All Alternatives](https://www.softwareadvice.com/field-service/zenmaid-profile/alternatives/)

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Stuck Between Options?

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