dotloop vs FileCloud

RATING:

4.7

(632)

dotloop has 632 reviews and a rating of 4.69 / 5 stars vs FileCloud which has 223 reviews and a rating of 4.63 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (632)
4.6 (223)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
April 26, 2024
April 23, 2024
Pros/Cons
  • Pros

  • You can appreciate the ease and simplicity of the software.
  • I like the cost - so much cheaper than the software we were using.
  • Cons

  • My only complaint is they are no longer working with Keller Williams after this month. I'm going to miss having access to it and have even considered paying for it personally.
  • Everyone in my company is leaving DotLoop because of the conflict of interest and the way Zillow has stabbed us in the back as agents.
Read all user reviews
  • Pros

  • All security concerns we had are satisfied by the solution and it also helps not having to maintain the infrastructure.
  • I like that FileCloud is secure and very easy to use.
  • Cons

  • Tech support is weak and incompetent. They respond non-regularly, with delays and zero useful information.
  • The FileCloud Drive software has had issues. Setting up authentication and importing users is a pain.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos