All Glasscubes Reviews

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Dr Samuel

501 - 1,000 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

Reviewed January 2023

Glasscubes, Customised platform for organisation collaboration

David

Verified reviewer

Non-Profit Organization Management, 2-10 employees

Used less than 2 years

Review Source: GetApp

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

Reviewed June 2016

The online collaboration space that users actually use and embrace.

Among all the varieties of online collaboration software that I and the global networks I advise have used to try to build on-going, strong, virtual communication between our users, Glasscubes has been embraced and used more deeply, persistently and effectively than any other platform. Use the dashboard of recently added/changed/commented-upon to discover all the action throughout your Glasscube instance. It's an easy way to stay right on top of all developments. It gives confidence to users that their new contribution won't get lost deep in the site somewhere.

PROS

It has intuitively well-placed modules (dashboard of recent content; very functional workrooms - each with separate document/comments and more; effective tagging; and global search are most-used and appreciated.

CONS

I would find it advantageous for Glasscubes to widen its array of pricing options.

User Profile

Haszilah

Verified reviewer

Telecommunications, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed June 2021

Every document feature that I need is here

PROS

The feature that I like best about this product is that it allows me to exchange files and manage papers without worrying about security effortlessly. I also like that I can build my unique material within the software, allowing me to need only one tool instead of the multiple I previously employed.

CONS

The only drawback I've discovered is that I have to extract documents to amend them before re-uploading them, but this is due to my organization, not the software. If you operate from an organization that allows it, you can use a desktop to access the system.

Ben

Building Materials, 1,001-5,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Game Changer

PROS

Glasscubes simplifies work processes and keeps everyone in the loop with tasks. Tagging colleagues is easy (as is untagging when you don't need to be involved anymore) Email notifications keep everything up to date. it's incredibly easy to use and you can have workflows for different colleagues and/or departments. The platform admins are also open to dev ideas and we have had some changes implemented with ese to help our workflow. Would Definitely Recommend.

CONS

no cons I can think. auto creation of job numbers would be nice.

Simon

Building Materials, 1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed September 2017

Easy to use. Brings the marketing team together! Really helps me keep track of the workflow. Speedy!

Huge benefits. Keeps my inbox clean. Quick, simple and easy to use. Breaks down the communication barriers with the rest of the team.

PROS

Keeps the communication channels open, allows mutiple people to track jobs and respond the status. Really quick with greta file storage.

CONS

If the internet is down obviously that cause problems. It can be quite glitchy as our proxy walls cause it problems.

Liam

Higher Education, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

5

Reviewed January 2023

Great for cross-company collaboration

Overall we're satisfied with Glasscubes as it's an easy to use platform that suits the needs of the company

PROS

As a project that works across multiple education institutions we need to be able to access files and resources simultaneously while wherever we are working and glasscubes allow us to do that. We can also post updates for all teams to see and project data is kept safe and secure as we need it to for GDPR reasons

CONS

The homepage and dashboard can look clunky and a little boring and the search bar doesn't really bring up what I'm looking for but luckily files are easy to find in the management system.

Connor

Design, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed March 2023

Quick and easy to use

PROS

Cuts the complication that comes with many other Portal websites - file uploads and downloads are fast and easy without the excess of data input required by some. Easy to navigate file structure and email notifications on updated drawings make finding and accessing updated information fast and simple

CONS

No drawbacks - does exactly what it needs to do for my role and interaction with it.

Michael

Health, Wellness and Fitness, 1,001-5,000 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed March 2023

Great and secure product

PROS

Easy to use, secure version control, good user interface

CONS

Nothing that I can think of at this time

David

Accounting, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Easy to use and a productivity boost

Very positive. Much more efficient than sending information requests by email, easily tracks progress, and automated reminders are great.

PROS

Very easy to use, staff and client's have picked it up very quickly and like it

CONS

None so far. Support has been really good at quickly providing assistance, hints and tips.

Alex

Architecture & Planning, 51-200 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed February 2023

Clever File Collaboration System

PROS

I have found it very stress free to update file changes on the system. Once members are added then updating these members to the file changes are simple and fast.

CONS

It has minimal visual clutter which can be a bit boring

Mhairi

Government Relations, 1,001-5,000 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

New user and loving is

PROS

The software is really easy to use and has so many features for our team

CONS

I think the dashboard can look too busy sometimes

Amanda

Non-Profit Organization Management, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

FUNCTIONALITY

3

Reviewed July 2022

Straightforward

I am using it as a Board member so all documents are loaded in preparation for meetings.

PROS

It is easy to move between documents and I get notifications when new files are added

CONS

I would like to be able to create a link from a document to take me direct to another. It would be helpful to be able to add private notes, all comments are visible.

Reasons for switching to Glasscubes

The organisation was already useing Glasscubes when I joined the board

Samuel

Non-Profit Organization Management, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2021

Glasscubes, Customised platform for organisation collaboration

It has a customised layout system which is professional and easy to store and locate documents, the limitations with not being able to have multiple people editing a document and inability to share a document for editing outside of the organisation means this product is weaker than when compared to google docs.

PROS

The high security and protection of key documents, as well as the function that allows you to share documents with juniors or other people without giving there the ability to download or edit the original. Also the documents on Glasscubes can be uploaded in versions, so previous versions can be tracked and secured when needed.

CONS

It is very frustrating to share with other organisations who do not have the permission to access and edit the document as they are not a Glasscubes user, this makes cross-collaboration hard. Also if multiple people work on the same document- at the same time, you will get kicked out and it will become locked to the main editor, so again- not good for multi-person editing and collaboration.

Vendor Response

Hi Samuel, Thank you for your review and feedback. I wanted to reach out to you to address your frustrations. It is possible to securely share information from Glasscubes with external organisations, using our 'secure share link' feature. If you need to edit and collaborate with external parties, please contact your account administrator and request that they be added to your workspace. When editing a file Glasscubes locks that file, so that other users cannot edit it at the same time, this protects the versioning of the document. During that time the file can still be viewed online, or downloaded by other users. If you use Office 365, it is also possible to co-edit documents, in much the same way as you can with Google Docs. All the best, the Glasscubes Team.

Replied June 2021

George

Higher Education, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2021

Essential Software for Any Remote Team

My team has been using Glasscubes for 4 years now to enable us to work across multiple sites while keeping information flowing and having a central place to store our project documents. Glasscubes played a critical role in our business continuity last year when all employees had to work from home at very short notice. The support available from Glasscubes is exceptional and the platform in constantly in development. Users are encouraged to give feedback to the development team on features which would be useful to implement, and I've personally seen some of my suggestions rolled out across the site. It has the flexibility to suit teams and businesses of all sizes and I fully recommend Glasscubes to anybody looking for secure, cloud-based filesharing and collaboration solutions.

PROS

The collaboration aspect of Glasscubes is what really makes it stand out, allowing teams to store, edit and share documents across multiple locations and organisations. It integrates perfectly with MS Office and 365 with the recently-added feature to edit online in Office 365.

CONS

Some users can find it challenging to navigate the site at first but this is very easily fixed by a short introduction and training session which we have integrated in the induction process.

Sarah

Computer Software, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2021

Excellent product for what we need

We launched Glasscubes a few years ago when in need of something quick and easy. This is the solution I got hooked on. It is quick and easy and yet it still has amazing functionality on so many levels. An excellent product. And BTW, the customer support folks are fantastic.

PROS

I like the flexibility in creating secure spaces for diverse sets of users, some overlapping and some not, based on their functions and needs. I like how easy it is to send notifications to a group of users about changes, updates, etc. I like the ease of setting up forms for end-user input. Our users love how they can just go to Glasscubes for what they need at any time without having to go through us and our helpdesk. And I also love that I don't have to manage passwords!

CONS

Occasionally, but rarely, the format of pages where I need tables isn't optimal, it wants to out-think me a bit and makes me do what it wants rather than what I want.

Tarek

Education Management, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2020

Implementing GC at a London Early Years School

Excellent, from the first interaction. Very clear, friendly and straightforward. Super professional people!

PROS

Easy to use, easy to set-up and manage and easy to get in touch with GC if you have questions. It's a human company, and the customer service is amazing.

CONS

Possibly could integrate lots more features and apps like survey tools

Reason for choosing Glasscubes

Ease of use. Human to human connection.

Reasons for switching to Glasscubes

We had outgrown these processes, and due to ever more complex compliance needs.

Esley

Writing and Editing, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

Glasscubes - Intuitive and user-friendly online document and data management

Overall, a very positive experience with this software. It has become integral to the work I do on a daily basis!

PROS

Glasscubes is very user-friendly and intuitive to use. Lots of functionality to make document storage, version management, and collaboration easy.

CONS

There are a few small aspects that I would like improvement on (e.g., the ability to delete/change your responses in a poll), but the Glasscubes team is very open to suggestions.

Maria

Education Management, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE