All Globalscape EFT Reviews
1-16 of 16 Reviews
Sort by
Aditya
Verified reviewer
Telecommunications, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed July 2023
Best Product for MFT
Love it !
PROSBest tool to automate anything we like and easy to handle
CONSCiphers and kex algorithms, need to be in sync with globalscape and awe products together
Reason for choosing Globalscape EFT
Easy to use;Very good support structure;Always updating technology and security related components
Reasons for switching to Globalscape EFT
Cost and bugs
Jason
Financial Services, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
My favorite MFT Platform on the market
I have had a very positive experience with EFT. I have interacted with many MFT applications, and EFT tops them all.
PROSThe software offers the most robust feature set. You have a lot flexibility in how to approach each setup/environment. There are always multiple ways to approach administration & automation.
CONSFile Transfer is a tough space to be in, because you touch virtually everything in the network, while depending on multiple layers of the environment, without having any sort of control of them. That being said, EFT has had stability issues in the past. Upgrades are always an endeavor, because things that were previously fixed, could have been re-broken.
Reason for choosing Globalscape EFT
EFT has a better GUI, is more intuitive, has more/better features, the updates that GS is making to EFT recently really seem to be moving it in an amazing direction.
Reasons for switching to Globalscape EFT
Needed more functionality & reliability
Naresh
Public Safety, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed December 2020
Ok tool
Transferring large files to customers
PROSsimple tool. It was not easy to integrated with SSO. but we learnt it form the support.
CONSBasic functionality is not there for new authentication methods. Even for simple basic common sense features they are asking us to pay for rapid development.
Anchal
Automotive, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
Easy to build, reliable and excellent customer support
- Overall we are satisfied with the product. We had planned to choose the product only for 1 year as a temporary solution but base on its ease of use and functionalities it has been the permanent solution for file transfers.
PROS-- Its easy to customize. -- no programming skills required to implement. -- Anyone can implement and design file transfer solutions
CONS-- It has challenge with operating systems other than windows as the agents are designed for windows only.
Reason for choosing Globalscape EFT
Based on the discussions with Architects, Architectural board decides to use it for 1 year as temporary solution but later approved it for permanent solution and use it for all non secure file transfers utilities.
Alan
Financial Services, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
Full Featured file transfer product
The EFT software is a full featured and production ready product capable of supporting hundreds of ftp users and workflows. The thing that we like the most about it though is the responsiveness of Globalscape support. There are tons of SFTP products out there but only Globalscape provides skilled technicians to troubleshoot the sometimes confusing issues we have encounter when we need to implement connectivity between EFT and hundreds of different customers and products. That is what is most valuable to me as an administrator.
CONSThere are a few areas specific to configuration of certificates where there is not enough granularity in the way things are configured. What I mean by this, is that some areas of the EFT configuration don't let you change the certificate for a specific user, its all or nothing. This can increase risk when we are making updates to these kinds of things, though we have worked around this by deploying a test environment where we can validate changes in advance.
Joe
Hospital & Health Care, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
Protecting Our Data with Globalscape EFT Server
I find a new learning experience daily because the software is so robust and can do many things. It allows me to be able to send a simple file one way in seconds to creating scripts such as Folder Monitors and Timer Events.
PROSIts easy to use - allows many different options when creating rules/scripts. very user friendly and descriptive. The security and piece of mind it gives us sending and receiving data securely.
CONSI can't say there is anything I'm not happy with. Its been a great asset to our Institution and partners.
Reason for choosing Globalscape EFT
We did investigate and spoke to customers. One of my colleagues from a different health system had also told me he was sold on Globalscapes service to its customers. I have found Globalscapes service teams and responses to be a 10 on a scale of 1 to 10 which to me is more important that the product itself.
Sunkanmi
Information Technology and Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed December 2020
Business Process Automation
I use the Enhanced File Transfer to move huge files securely within and outside the network daily. The Advanced Workflow Engine interface integration with other Application Interface such as Microsoft SharePoint is superb. Business process automation has been easier with the Globalscape Enhanced File Transfer. we have been able to meet Service level agreement with our client.
PROS1. The Globalscape Enhanced File Transfer secure and automotive capability has made secure file transfer easier as files could be sent within and outside the network with utmost ease. Our files are monitored and automated with little or no human interventions. 2. The software has an easy user interaction interface. 3. The software provides easy compatibility of the application with other independent applications. We integrated EFT with RSA for enhanced secure authentication.
CONSI would love the Work Transfer Client to be integrated into the Advanced Workflow Engine for effective sending of files above email limit.
Scott
Government Administration, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2020
This is a Great Product
The application is exceptionally easy to set up and administer. The interface is highly intuitive so you do not need to spend hours and hours to just learn how to use it. Once you've installed and setup EFT, you will be surprised at just how many things this platform is capable of doing. I still learn something new once in a while nd I have been administering it for 4+ years now.
CONSI really wish there was a way that Globalscape could incorporate more of the AWE functionality into the Event Rules. And while not a huge deal, the ability to create subfolders under an Event Rule folder would be very helpful. Finally, I wish there was more documentation regarding the functionality of this software. The current documentation is mediocre at best.
Vikram
Information Technology and Services, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
We use this software
Its Good.
PROSEase to setup and run upgrade. Support is always quick and helpful for any queries or issues. They happen to join our incident call to resolve some client issues. Happy to have a service from Globalscape.
CONSNo Cons. Its easy to setup and configure, anyone can do it.
Vendor Response
Thanks for the great review, Vikram! Happy to hear that you've had such a positive experience with our software and support team.
Replied December 2020
Vijay
Verified reviewer
Information Technology and Services, 5,001-10,000 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2019
EFT Server
We are using this Product for SFTP connections , its reliable and robust.
PROSThis product supports for FTP/S, SFTP, HTTPS connectivity with the external user to your company. This also provides basic Manage file transfer feature and also can the write the same on your Azure Blob. Ease of use , quick and responsible customer support. Variety of Help topics.
CONSNot too many custom features with the basic version of it. But overall good.
Mayank
Airlines/Aviation, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
Global master EFT
Features & logs customization of the Application
CONSThe database can be maintained for Key Passphrases configured in the rules or user accounts to retrieve them easily in case required by Application Admin
Amjif
Computer & Network Security, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
Simply implemented secure transfers
Simplicity of user interface along with modular licensing and general ease of use
CONSThe lack of in built transformation capability
Arno
Information Technology and Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
Great software for all in one MFT
EFT has a great set of features, from simple event rules to complex advanced workflows. Also it is very stable and auditable, something that is very important as a MFT solution.
CONSSome improvements can be made in my option to version history or a undo button. All actions are logged to be audited, but as a developer any versioning or undo a action that is made to a event rule can be very handy.
Rod
Electrical/Electronic Manufacturing, 1,001-5,000 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2019
FIPS compliant transfers
This is an effective tool for secure file transfers, and is necessary for our company to do business with some of our key customers.
PROSThe ability for users to create shared workspaces with internal and external members is useful, users report that one of the best features is the simple file send option that requires only the recipient's email address. Software support has been responsive and effective so far.
CONSFor the last couple of releases there has been a bug present where the user's name is autopopulated in the search field and it must be manually cleared to see the content of your workspace.
Agneta
Hospitality, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed November 2018
File Transfer that just works between Accounting System and Bank
I have used Global Scape products for about 15 years and find them reliable and easy to use whether taking backups of the companies website or exporting financial transactions for uploading into our Banking system.
CONSThe latest version of the software doesn't show properly on my small laptop the menus get squished but it works ok on my office desktop.
Anonymous
51-200 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
Securely Transfer Sensitive Files
We use EFT to send and receive transaction files (blacklists, whitelists, transaction details files) from remote locations to our central processing system.
PROSEFT is very secure. You can protect connections with encryption, private keys, passwords and IP filters. It is very flexible in the setup which can be different per connection. This makes it possible to securely send and receive files to our transaction system.
CONSThe configuration can be complex, but the support is excellent.
Vendor Response
Thank you for your thoughtful review of Globalscape. We love our support team too! We're happy to hear your excellent feedback about your experience with EFT. We're proud of the flexibility our managed file transfer products provide for customers securely transferring sensitive files. Did you know we now offer a customer portal where you can easily access valuable resources and view your support cases?
Replied July 2019