Easy to use and very cost effective. I've never actually paid for any of the files I've sent, which has been awesome.

Easy, fast, good customer support. Don't know why you are red highlighting this box and not letting me go to the next page.

Overall hightail satisfies our need for file sharing in such an easy and user friendly fashion.

It’s an extremely easy to use file transfer platform. For most people the free account will function for their purposes, and the rates for a higher level of storage are reasonable.

It is the biggest pain to get and find. They fact that i have to go hunt it down is insane in a world where it should just be emailed to me.

It is great to have all assets stored in one location and to be able to generate links from that location.

I like the solid reliability of the Hightail service. I also like the option of requesting delivery receipt.

Overall Hightail has been great for keeping the team on the same page, however it costs too much to use long term at this time.

Over all pretty good file sharing software. Use it for at least one client.

Professional, reliable, stylish, good useful functionality and an affordable price as a freelance Photographer.

Unless you pay for the upgrade, the files are deleted after a week or so, which has caused problems when the files aren't download right away.

Handling collaborations for heavier media files, especially when developing it along with free-lancers or remotely located teams, has been a troubling issue for companies.

Hightail has some really awesome customer service. Other than that, I feel there are other cloud storage and file sharing applications that are more superior.

I've been using Hightail since day 1. I am very pleased with the quality and the ease of sending documents to customers that are too large to email.

I do a lot of paid recordings and the files are often quite large. I found this to be great in sharing files.

Lack of communication, we didn't get any statements/ invoices.

Overall experience with Hightail has been great. They are quick to assist with issues and overall have a great product.

Not as great as some tools but the price tag for what we need is better. Once you get over a small learning curve it works well.

Lightweight agent that allows you to connect to machines connected to the internet. Nice Graphical Interface to see machines online and connect remotely.

Great so far, I am looking to purchasing for my company.

Its needed offline through lan not wided area atlease.

User error: Remote access software requires users to have the appropriate technical knowledge and skills to operate it effectively, and user error can result in data loss or other issues.

Unless you bookmark the exact link to the remote management page, it is very difficult to find on the main website.

But that's the trick to get you to upgrade. The most basic function won't work on roaming systems unless you are paying for the highest edition.

Agent distribution is easy, but sometimes is difficult to understand what is not working and how to perform troubleshooting.

Perfect solution for troubleshooting any desktop computer remotely.

It also provides robust security features to protect sensitive data and ensure compliance with industry standards.

There is some delay in establishing the connection, and sometimes the connection is dropped.

It's secure and we can send/receive documents. We can also add devices to our favorites and stop/resume and transition between different sessions without any issues.

It is easy to use if you work in a web-enviroment daily. Would prefer an app instead.

In addition, it provides a secure connection that ensures that data is kept safe and that the user's privacy is respected.

The functionality is good for a web-based front-end tool, and I like the multi-monitor support.

Been using this remote access plus for like 30min and love it its so cheap costs be around £7 to manage 15 of my clients computers.

It's the perfect tool for supporting your end users.

Literally used the free trial for 30min and then signed up for the pro subscription. Its so easy to use beets the pants of teamviwer.

There is no need for configuration on the client end. I also like that approval is required before a computer becomes part of the list.

The application has dramatically improved our organization and IT support of tablet devices across our company.

I was drawn to the product due to the trial and price and impressed by the extent of the features.

It is very easy to use when assisting users. Can easily install and shows up in the Management console instantly.

US Dollar

Hightail is a collaboration platform that enables businesses to streamline processes related to file sharing, project management, feedback collection or response and more. It provides mobile applications for Android and iOS devices, allowing professionals to preview files, upload images/videos and receive real-time notifications, even from remote locations.


Hightail helps enterprises share large files, track download/delivery status, set up expiration dates and secure documents using passwords and 256-bit AES encryption capabilities. Users can communicate with team members in real-time, assign follow-ups/due dates to track accountability and add proofing annotations as per individual requirements. Additionally, managers can track team progress, comments, live updates on files and more on a centralized dashboard.


Hightail helps businesses synchronize data across various file storage platforms including Dropbox, Google Drive, Microsoft OneDrive and OpenText Core. The product is available on monthly subscriptions and support is extended via phone, live chat and other online measures.



LongDescription

File Management

Commenting/Notes

Messaging

User Management

Status Tracking

Due Date Tracking

Access Controls/Permissions

Activity Tracking

Single Sign On

Portfolio Management

Project Management

Approval Process Control

Multi-Campaign

Communication Management

Collaboration Tools

File Transfer

Audit Trail

Version Control

Content Management

Mobile Access

Discussions/Forums

Encryption

Role-Based Permissions

Bulk Uploading

File Sharing

Activity Dashboard

Alerts/Notifications

Reporting/Project Tracking

Multimedia Support

Customizable Branding

Markup Tools

Client Management

Drag & Drop

Video Streaming

Archiving & Retention

Task Management

Campaign Management

Document Management

@mentions

Search/Filter

Video Archiving

Lite: free for 100MB file size send limit and limited file previews
Pro: $12/month (billed annually) for 25GB file size send limit and unlimited storage space
Teams: $24/month (billed annually) for 50GB file size send limit and unlimited storage space
Business: $36/month (billed annually) for 500GB file size send limit and unlimited storage space

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Hightail

In Person

Live Online

Webinars

Documentation

Videos

Remote Access Plus is an enterprise remote support and desktop software that enables IT technicians to troubleshoot their managed computers, situated anywhere around the world, from a central location in a  coherent manner. 

Advanced Remote Control, voice, video, and text chat enable technicians to understand and resolve issues faster, in turn reducing the average turnaround time. In addition, multiple users can collaborate to view a particular target computer's desktop and solve issues. Even if a technician is away from their desk, they can effortlessly manage computers using the Remote Access Plus mobile app. The smart remote shutdown helps in conserving power by switching off inactive computers that are running. Audit-ready reports of various metrics help technicians to get more visibility on the status of deployed tasks. The System Manager tools, such as, Remote Command Prompt, Remote Registry, and Remote File Transfer ease the process of accessing and managing a target computer's services.

Users can choose between Remote Access Plus on-premise and cloud solution, catered to handle the requirements based on the organization type. Furthermore, it's available in three editions- Free, Standard and Professional. If you are a small startup and have 10 or fewer computers to manage, then the Free edition is for you. While the Enterprise edition includes all the features, the Standard edition includes only the basic ones. 

Remote Access Plus supports all three major flavors of operating systems- Windows, Mac and Linux.

Two-Way Audio & Video

HIPAA Compliant

Session Recording

Active Directory Integration

Remote Update/Installation

Remote Monitoring & Management

Screen Sharing

Unattended Access

Compliance Management

Two-Factor Authentication

Diagnostic Tools

Video Support

Reporting & Statistics

Authentication

Real-Time Chat

Chat/Messaging

Audit Management

Real Time Reporting

Reporting/Analytics

Monitoring

Remote Access/Control

Session Transfer

Issue Auditing

Third Party Integrations

Live Chat

Inventory Management

IT Reporting

Dashboard

Performance Management

Network Analysis

Network Monitoring

Contact ManageEngine for a personalized quote for cloud or on-premises solutions.

The solution is available in 3 editions: Free, Standard, and Professional.

Hightail vs ManageEngine Remote Access Plus

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