Their cloud-based software is both easy to use and has sophisticated functionality that helps us run our multi-purpose health & tennis club effortlessly.

I love the ease of use and the capability that we have to go paper free.

They lock you in to a 5 year contract so no matter how bad they perform you are on the hook.

Ease of use, general layout, great support, frequent updates.

I have been in hundreds of software, SaaS, and cloud services in corporate America. I can truly say this has been the most stressful and troubling implementation EVER.

Members have been charged inaccurate prices and the company replies that they have no idea why it’s happening. Members are also not charged at all.

Stay away from Club Automation at all costs. Pen and paper is a more reliable solution.

The customer service is above any vendor I've ever dealt with. The people behind Club Automation are what make the company so great.

It has been easy to use and can perform many functions.

After switching customer service reps multiple times through our 18 months we’ve lost the feel that our rep really knows and understands us.

I love the management tools which allow me to check and update my hours remotely. There are many aspects of a health club facility that can be managed with this software.

One of the best tennis softwares I have used (and I’ve used a few). The court sheets are very clear and the reports are great.

Truly an all in one club management system that is easy for members and staff to use. I love that it automatically bills and withdraws payments and the booking feature for members is very helpful.

They are fast to respond, work diligently to solve problems and don't just pay lip service to get back with answer.

In addition, they are unable to provide support for us when needed via the helpline, seemingly due to lack of staffing. Our gym has lost many members due to billing issues with Club Automation.

We have found Club Automation software to be all that we needed. Their implementation team & support have been superb.

Initially the customer service felt very personal and the process of switching from our old software was handled very well. I appreciate the regular updates to fix bugs and add features.

THe only good thing compared to ABC FInancial is it is truly web based. Other than that i would go back to ABC tomorrow.

Bugs fixes tend to be somewhat slow with no communication on the progress. We do appreciate the continued updates to improve their product.

There is still no report for p/l's for each class - I have to do that manually which takes quite a bit of time.

Six months of poor customer service, unexpected charges, access issues.

Even in the places that I would like to see improvement, the customer service and support more than overcomes.

Like any software there are things it does not do and occasionally a glitch or two - however, CA is always very quick to fix any issues and always keeps us abreast of the situation.

I have a degree in computer engineering and ran my own software company so I recognize many of the challenges they are going through, but it is an unacceptable customer experience.

We look forward to continuing to work with Club Automation in the future and excited to see what new features they have in the works.

One of the main negative things about Club Automation was the ease of use. As much as it was orgranized and can do many different functions, the navigation through the tools was so much.

Auto Emails not customizable without you knowing HTML coding. No customer service- you have to email anytime there is a problem and there are tons.

Just very poorly written and designed software. Also just a terrible company to do business with.

One of the things that is a downfall in Mariana Tek is the inability to split a sale. That was the biggest weak spot I found.

All emails come in unsubscribed when you convert from mind body which is a total nightmare. Sales reports are terribly hard to read.

Amazing onboarding and training. Every question or concern is addressed in a very timely manner.

The interface is pretty and much better client app.

Being able to set booking limits, tagging clients, and having total control over how contracts are used has been amazing.

Customer service is amazing. Their training and ongoing support is great.

API is terrible - every other software they integrate with has data issues due to their API.

The onboarding process, the customer support and the functionality are all superb.

Make you pay thousands to have this software set up.

I love working with the Mariana Tek team. Since they are a smaller company, their focus is on customer service and you can tell.

The interface is beautiful and everything is built on top of a solid API.

Beautiful and easy to use product--not worth the onboarding.

Not flexibility to adjust booking and check in windows past the start time of a class.scheduling session is atrociously inefficient and eats up so much employee time.

Requires third party Mailchimp/Mandrill to sent basic transactional emails (reservation confirmed, cancelled, etc) which is insane, no other software requires that and has the basic emails built in.

Best software for wellness company management.

The HORRIBLE ClassPass integration is a much bigger burden than I thought it would be - just this alone would've been a dealbreaker to switch from ZingFit.

If you need to access it on the mobile, the business app is limited to viewing sales and class schedule information.

The software is beautiful, easy to use, self-explanatory, and super robust.

We love Mariana Tek and love working with every individual we have had contact with.

Everything has been easy peasy. And their customer service has been OVER THE TOP, before and through COVID.

Still difficult to find reports and we have to pay for other software for CRM.

US Dollar

Leave the competition behind with Club Automation, a club acceleration platform designed to make your life easier and give members what they want. Founded by club owners, our web-based software solution was created with the unique perspective of knowing exactly what a club needs to thrive. From big-picture plans to tiny day-to-day tasks, everything adds up to determine your club’s success. We provide the tools you need to engage your members, simplify your day-to-day, and outrival the competition. With Club Automation to streamline and automate processes from the front desk to the back office, clubs can unlock unrivaled experiences, unrivaled efficiency, and unrivaled growth. 

Roll out the red carpet for your members—and not just when they first join. Keep members coming back for more with Club Automation’s multifaceted communication center that includes automated and templated emails and SMS messages, as well as smart digital marketing. Our powerful mobile app and online member portal give members the customized experience they crave.  

End the juggling act with a club acceleration platform that tackles every task on your to-do list. Club Automation streamlines and simplifies, doing everything from managing member profiles and organizing leads to scheduling classes and powering payments and billing. With a point-of-sale system, check-ins, and facility access, front desk management is a breeze. Take control of membership management with centralized membership profiles that store all aspects of member data, from purchase history and billing information to electronic document storage.  

It takes a lot to keep your club running smoothly. Enable seamless scheduling in one master calendar that can viewed and edited by all staff members with custom permissions. Track one-time and recurring appointments, view at-a-glance schedules, and create and organize classes. With full class rosters tied to each scheduled event, instructors can easily mark attendance via a tablet or smartphone as participants walk in the door. Staff can also deliver updates and reminders to an entire class roster with options for email and SMS messaging. 

The only thing harder than making it to the top is staying there. Interactive reporting and performance analytics give a birds-eye-view of where you stand and data-driven recommendations on where to go next. Customizable reporting provides facilities with personalized business insights that can be shared, saved, printed, and exported.? Integrated payment processing and full-service billing put a dollar amount behind the growth you’ve always dreamed of.   

With Club Automation in your corner, your health, fitness, or tennis club will be more than equipped to outrival the competition. That’s why more Top 100 clubs partner with Club Automation than any other software solution. Schedule a call today to see why! 

LongDescription

Employee Management

Enrollments/Onboarding

Payment Processing

Application Management

Customizable Reports

Dues Management

Access Controls/Permissions

SMS Messaging

Contract/License Management

Attendance Management

Attendance Tracking

Communication Management

Customer Database

Registration Management

Class Scheduling

Calendar Management

Member Database

Multi-Location

Self Check-in/Check-out

Email Marketing

Mobile Access

Membership Renewals

Membership Management

Marketing Automation

Client Portal

Email Management

Website Integration

Alerts/Notifications

Online Booking

Class Management

Automated Scheduling

Event Management

Visitor Management

Team Management

Billing & Invoicing

Event Calendar

Website Management

Member Types

Member Communication

Facility Scheduling

Reporting/Analytics

Client Management

Point of Sale (POS)

Third-Party Integrations

Member Portal

Inventory Management

Member Directory

Contact Club Automation for detailed pricing information.

Email/Help Desk

Phone Support

24/7 (Live Rep)

2-10

11-50

51-200

201-500

501-1000

1000+

Club Automation

In Person

Live Online

Webinars

Documentation

Mariana Tek is a business management software that helps boutique fitness studios build a community and enhance clientele experience. Key features include waitlist & class management, class scheduling, billing & invoicing, attendance tracking, API, email marketing, online booking, and point of sale.

The platform assists fitness studios with membership management by offering functions like single sign-on, geo-located check-in, enterprise-level reports, and much more. The software allows clients to secure reservations and helps businesses optimize class attendance with counts & milestones. It provides automatic no-show and late fees processing and marketing tools to promote client acquisition and retention.

Mariana Tek assists business owners to increase revenue with the bring-a-guest framework and allows them to manage all studio locations with a single login. Mariana Tek enables studios to offer pre-ordering of amenities like water and bike shoes directly to their members.

Club Automation vs Mariana Tek

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