It is user friendly and I appreciate the video tutorials in the help section.

The website is easy to navigate. I really like the newer calendar link that is available no matter what screen you're in to click on.

I love the functionality to tie registration through our website resulting in a seamless user interface that is not only easy to use, but also family friendly.

It can be very difficult to maneuver and figure out exactly how the system should be set up for proper use.

A 180 change from the old platform we were using. It's not only used friendly for the administrators but as well for our families/members.

It's easy to use for administrators and cliental.

It had a lot of helpful features that helped the company.

I love that our users can register online and fill out all necessary paperwork needed. The important information is organized and quick to pull up/access.

M struggling a bit more with the updated version.

It was pretty easly to learn how to navigate Jackrabbit and we love the parent portal that our families can access. The tech support is amazing in answer any questions.

Web registration should calculate and post fees correctly. Lots of manual work is required, leading to user errors.

The customer service is the best I've seen in that they respond to inquiries swiftly with answers or suggestions to my situation.

Scheduling is great and keeping track of all absences and makeups is very easy.

Excellent experience with Jackrabbits Swim. Customer service is terrific.

We love the ease of use for customer information tracking and scheduling of classes.

Anytime we've come across something that didn't quite work well for us or found something we thought we needed, it was something that was in the works to be rolled out soon.

The support staff is awesome. Always ready to help and fast response.

Easy to use interface for Managers and Families.

We don't really have any complaints. Some reporting aspects are not as detailed as we would like but there is usually a way to figure out a way to get what we need.

You can almost do everything you need with in the software. They keep adding more and more integrations so eventually it will all be in one place and I love it.

The website loads faster, even when on slow data connections or mobile devices. The canned reports are good and the ability to create and save favorites is helpful.

Jackrabbit has so many features that our swim school needs. It's mostly easy to use after you get used to it and they have great customer service.

The software is easy to use. And the YouTube tutorials are helpful.

The ease of use has to be the number one reason we like it best. Followed closely by the quick response from support when we can't figure something out or have ideas for improvement.

It is easy to navigate and always improving. They are constantly listening to users to better the software and help you find the best way to use it with your company.

I first loved the ease of set up for our business. I was able to set up registration and approximately 100 classes in a matter of hours.

We have been using it for a few years now and I think it has really helped the business suceed. Customer service is great and usually responds fairly quickly to our questions and concerns.

Excellent software with equally excellent customer service.

So much you can do and so much great help to do it.

It needs to have a pre-requisite ladder to prevent parents from registering for the wrong level. It tends to be an expensive program compared to competitors for those of us with high student loads.

We have multiple classes at the same time with the same level. This makes it hard when we charge for tuition.

I dont know what I would dislike. They even have a Facebook group.

We were excited to implement Jackrabbits new policy agreements, we have been able utilize and integrate different agreements for our individualized programs.

ITS  VERY EASY TO USE EVEN FOR  THE UN TECH SAVY EMPLOYEES.

It is user friendly multi featured and very relevant to the health care space.

It not only is a good program for clients appointments and POS, it is also fantastic for timesheet documentation and reports for payroll.

There are many but most importantly is there's no integration of all centers, no feature that can exclude selected Custom Payment such as NO Payment from collection report etc.

In this regard it has been very successful, and the Zenoti team were brilliant at importing and merging all our services and products.

This program is so easy to use, it has all the correct reports. The Customer Service is outstanding & very supportive.

User friendly, allow good communication with clients, team are very helpful and always available on call.

Then 450 a month and I still have nothing working to show for it. The worst customer service I ever dealt with.

I went through 20 demos before I invested my time and money in Zenoti (previously managemyspa). My experience has been amazing.

I really like how interactive it is. It gives me really nice access to my schedule with the ability to add and edit.

The look and feel of Zenoti are awesome, all the available options are user-friendly. Their Zenoti University training modules are very good to train the team members.

Some things are awkward, it doesn't always recognise the services when you type them.

Ease of setup and integration with excellent support.

A very good software to use and great customer service. I would definitely recommend it to other related business to use it.

The software was always crashing which was highly frustrating. Additionally, it was not user-friendly and was difficult to navigate.

Thorough features, like multiple pricing on single service. They have localised customer services in my country that able to help with queries.

It has several features we felt would help us increase our customer loyalty and drive more revenues from our existing customer base.

We recently integrated Zenoti Payments and have been thrilled with it. The integration of all pieces and the marketing capability (SMS and Email) were the primary reasons we switched.

We are most excited about the Shopify inventory integration and the email marketing that's included in our subscription.

They have excellent customer service which I favor so much. They are reliable, transparent and super informative.

We are very happy with our decision and are looking forward to continuing to master the software and really explore all the operational and marketing capabilities.

After training, setting up and dealing with various departments in Zenoti our current feeling is that this was the best move we have ever made.

Great! extremely rapid responses to queries. Sayee & Maneesh from the migration team have been extremely helpful and knowledgeable about every process making the migration as simple as possible.

Amazing Software with Great features that cover majority of requirements necessary for meeting the growing needs of our customers.

US Dollar

Jackrabbit Swim is a club management software designed to help swimming schools manage online registrations, customer relationships and payment processes. Administrators can view scheduled classes on a daily, weekly and monthly basis and record absences on a unified interface.

The platform enables supervisors to create, organize and share private lesson plans including available time slots with families. Managers can record students’ costume measurements, track inventory levels, place orders and collect payments. Jackrabbit Swim allows operators to generate reports and gain visibility across finances, enrollment details and class efficiency. Additionally, team leaders can manage employee schedules, track working hours and configure role-based access permissions among staff members.

Jackrabbit Swim lets businesses integrate the system with several third-party applications including QuickBooks and Express Payroll. Pricing is based on monthly subscriptions and support is extended via FAQs, email, chat, phone and knowledge base.


LongDescription

Member Accounts

Employee Management

Parent Portal

Electronic Payments

Payment Processing

Recurring/Subscription Billing

Customizable Reports

Activity Tracking

SMS Messaging

Online Registration

Invoice Management

Attendance Management

Attendance Tracking

Customer Accounts

Class Scheduling

Calendar Management

Data Import/Export

Multi-Location

Self Service Portal

Student Management

Email Marketing

Online Payments

Skills Tracking

Membership Management

Client Portal

Event Scheduling

Email Reminders

Email Management

Website Integration

Activity Dashboard

Alerts/Notifications

Reminders

Event Management

Customizable Templates

Team Management

Billing & Invoicing

Event Calendar

Discount Management

Customizable Forms

Client Management

Staff Management

Point of Sale (POS)

Member Management

Inventory Management

Enrollment Confirmation

Class Registration

Data Security

Reporting/Analytics

Sales Reports

Timesheet Management

Employee Time Tracking

Credit Card Processing

Transaction History

Third-Party Integrations

No contracts, pricing based on total student count.

1-100 students: $49/month
101-250 students: $89/month
251-500 students: $129/month
501-1000 students: $169/month

Email/Help Desk

FAQs/Forum

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Jackrabbit Swim

In Person

Live Online

Webinars

Documentation

Videos

Zenoti is a cloud&shy;-based business solution used by spas, salons, med spas, yoga, and fitness studios of all sizes. Business features include appointment scheduling, billing, marketing, inventory, payroll, and configurable reports all in a centralized database that delivers a consistent, unified experience across multiple locations.  


Customers can access touchless technology such as online booking, self-check-in, digital forms, and queue manager, all designed to elevate the experience, reduce wait times, and eliminate unnecessary touch.  


Mobile POS moves the Point-of-Sale experience to the service chair and empowers employees with access to everything at the touch of a button on their personal mobile device, including revising invoices and taking payments.  


Zenoti delivers world-class service 24/7, 365 days a year, supporting tens of thousands of transactions every day for over 12,000 spas, salons, medspas, yoga, and fitness studios in more than 50 countries. The team is committed to driving growth, maximizing profits, and achieving customer satisfaction.


Monthly subscription pricing is available.



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