AscendTMS Logistics Software vs Shippo

RATING:

4.8

(347)

AscendTMS Logistics Software has 347 reviews and a rating of 4.84 / 5 stars vs Shippo which has 813 reviews and a rating of 4.84 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (347)
4.8 (813)
Ease-of-Use
5 / 5
5 / 5
Value for Money
5 / 5
5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
5 / 5
4.5 / 5
Last Review Written
May 31, 2024
April 25, 2024
Pros/Cons
  • Pros

  • Fast, affordable, good looking front end, well organized, free training available, BEST CUSTOMER SERVICE, good integration, free tracking.
  • This software allows you to get up and running fairly quickly, customer service is good when they are open and you can reach someone to talk with.
  • Cons

  • We did occasionally have issues where loads were lost, but customer service noted it and fixed those issues as far as i know.
  • The list of manufacturers to approach for business is way outdated. If businesses are no longer in business.
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  • Pros

  • I recommend Shippo because it is user-friendly, intuitive and has saved me tremendous amounts of time and money. I have had only the best customer service, and I truly feel like a valued customer.
  • It is easy to use and the customer support is excellent. I would highly recommend them to any business.
  • Cons

  • The other problem I have had is that I have two stores with eBay and when I have to change a password on one I have to delete both and reinstall.
  • Do not expect anyone to answer your emails even if an error occurs - they will not help. Very frustrating as a customer.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos