--- title: "Fleetio Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Fleetio. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Fleetio is a good fit for you!" source_url: "https://www.softwareadvice.com/fleet-management/fleetio-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Fleet Management Software](https://www.softwareadvice.com/fleet-management/) / [Fleetio](https://www.softwareadvice.com/fleet-management/fleetio-profile/) / Fleetio Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/fleet-management/fleetio-profile/) Reviews [Alternatives](https://www.softwareadvice.com/fleet-management/fleetio-profile/alternatives/) # Fleetio User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 247 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 4.8/5 - Value for money: 4.7/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 187 reviews (76%) - 4 stars: 55 reviews (22%) - 3 stars: 5 reviews (2%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - The service reminders, cost trends, api integrations, fleet dashboard, are all very helpful. - What I liked the most about Fleetio was the automated maintenance reminders, service history tracking, and integration with shops. - Fleetio offers an affordable system that can be used at a "basic" level, or a company can dive deep into data input and reporting. ### Most mentioned cons - GPS and telematics data from One Step GPS does not reliably update within Fleetio, which undermines one of the core benefits we were expecting from the platform. - The one area where we've run into difficulty is the telematics integration with our GPS provider, which has not consistently synced data the way it was advertised. - the information was not always useful and understand the different geographics of different branch locations. ## Fleetio customer reviews Showing reviews 1-25 of 247 (page 1). ### A game changer for a growing company, easy to use for app-resistant staff - Overall rating: 5/5 - Reviewer: Breanna G. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It's alot to implement up front but it's worth it because out communication and awareness of spending in the company has improved majorly. With this app, we are finally able to justify hiring a full time heavy truck mechanic. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Fleetio has been extremely easy to learn and implement. The learning curve was honestly minimal for our team. Everything is laid out in a way that makes sense, and even our truck drivers picked it up quickly without needing constant help. We really appreciate how strong the maintenance and inspections features are. Our mechanics are hesitant about apps, but they are right into it. For a company running trucks, trailers, and heavy equipment, having everything organized in one place feels like a lifesaver, especially since we were flying blind before. Security-wise, we have never had a concern, the system feels stable, safe, and professional. Overall, the value for money is solid. It does exactly what it says it does and saves us all time. #### Cons Nothing major. We’ve run into a couple very small bugs and issues here and there, but nothing that slowed us down or made the software unusable. They were more small quirks than real problems, and they get sorted quickly. You just had to restart the app or the phone. #### Reasons for choosing Fleetio Arbostar just wasn't a smooth experience. Jobber doesn't have enough features. Fleetio is nice because it specializes in fleet management and inventory. #### Vendor response Thank you so much for the review, Breanna! We're happy to hear that Fleetio's maintenance insights helped you hire a full-time heavy-truck mechanic. We're always working to enhance the Fleetio app, so having the most up-to-date version ensures you have access to the newest updates and the best overall experience. We appreciate you being part of the Fleetio community! Replied December 2025 --- ### Fleet Maintenance is a Win! - Overall rating: 5/5 - Reviewer: Nathaniel Q. - Verified reviewer: Yes - Industry: Government Administration - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall my experience has been very good and saves me time and money maintaining my fleet. Problems with Fleetio and FleetioGO are handled quickly and with customer service in mind. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Simplicty of navigation, adding custom fields, custom reminders. I like being able to customize fleetio to see the information that is important to me and the job I am doing. I like the service reminder system and how I can customize the services and intervals. #### Cons The P.O. system still doesn't have a reminder for not being closed. I have had P.O.'s set open for more than a month and did not know it. I would like to have FleetioGo flash a warning when a bus is taken out of service in an inspection. I would also like to remove Service Tasks altogether and just use the VMRS codes. #### Reasons for choosing Fleetio The customization and flexibility. Then the integration of our telemetry. --- ### Fleetio Website - Overall rating: 4/5 - Reviewer: Janis L. - Verified reviewer: Yes - Industry: Utilities - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I love that you can connect together website to this one and has and APP attracted. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Many different features. Easy to use and great customer service if you have any difficulty. #### Cons Very low to load and whole website freezes often. --- ### 4 year review - Overall rating: 3/5 - Reviewer: Donald L. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Positive overall, Good user interface. Good integrations. The mobile app is quite convenient would love to have po #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros Mobile App Easy navigation Inventory/Purchase order Custom field inputs #### Cons Inventory Calculation on average cost increasing cost inconsistent customer service #### Reasons for switching to Fleetio Not very user friendly, poor mobile app. --- ### Fleetio is the Upgrade you need to take a chance on - Overall rating: 5/5 - Reviewer: Logan W. - Verified reviewer: Yes - Industry: Utilities - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Fleetio has lots of serious ideas and implementations that no other fleet software could match. That along with their support help and customization allows you to create your own profile and that experience is very beneficial. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I really like the user experience, very simple and has no bugs!! The support staff are fairly quick to respond which is also a plus for the end users. #### Cons There are some things that i feel like are released without a full concept. For example the issues are not able to automatically watch on a tool but they can on a asset..... #### Reasons for switching to Fleetio They could not meet our needs and they broke things weekly to the point where our guys would not trust it and did not do pre-trip inspections --- ### Fleetio Fleet Management - Overall rating: 4/5 - Reviewer: John W. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It is much easier to track maintenance, inspections, fuel, and vehicle health in one place. The dashboard also make it very easy to see certain aspects of your fleet and is very easy to stay on top of things because of the daily reminders. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros What I liked the most about Fleetio was the automated maintenance reminders, service history tracking, and integration with shops. It helps fleets reduce downtime and stay compliant. Also the reporting side of Fleetio is very helpful and gives important analytics. #### Cons Some workflows seem locked in and are nit fully customizable where you can make the report to your personal liking. Also some of Fleetios inventory is too basic for high volume #### Reasons for choosing Fleetio We actually switched from Fleetio to Samsara due to pricing and in hindsight Fleetio offered more. #### Vendor response Thank you for sharing your thoughtful feedback, John. We’re glad Fleetio helped you centralize maintenance, inspections, and fuel to reduce downtime and stay on top of your daily operations. We also appreciate the candid input on reporting. Have you tried our Advanced Analytics features? There are some new reporting options that you might find beneficial. Thanks for your support! Replied December 2025 --- ### Fleetio - The better option - Overall rating: 5/5 - Reviewer: Jason S. - Verified reviewer: Yes - Industry: Civil Engineering - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall really like the platform and dashboard options available to customize view. The access to the platform for all users has been good with the app option for drivers and desktop version for coordinators and myself. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The easy of use, it has been very intuitive for my team to use and navigate. I like the workflow of RO approvals where we retain control over services and maintenance of our fleet. #### Cons There have been a few bugs we have seen, as well as some outages over the last couple of years however they seem to be minimal. #### Reasons for switching to Fleetio Less control of maintenance with this platform. Cost was also a factor. --- ### Fleetio - so many uses! - Overall rating: 4/5 - Reviewer: Kelly R. - Verified reviewer: Yes - Industry: Environmental Services - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered I use Fleetio for many things. When I first came into this role, it was merely being used as a way to pay for maintenance but I've started using it as reminders, for inspections, for documentation of events and for seeing the cost of each vehicle. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros What I like most about Fleetio is the ability to talk to driver's regarding their vehicles maintenance needs through scheduled notifications. #### Cons What I like least about Fleetio is that not many service shops understand how to use auto integrate. They tend to do the work first, then send in an approval request. They tell our driver's that Fleetio is an insurance claim. --- ### Great System. Could not go back! - Overall rating: 4/5 - Reviewer: Donna L. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great. It definitely took about a year to really hone it in on our needs and get the system tricked out, but then for a couple years it was GREAT! The benefits it gave us were not imagined. We would not go back to a day without Fleetio. This last upgrade has messed us up pretty good, but we'll figure it out. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros General overall organization of Fleet information. We have one place where multiple teams/people can look at a wide variety of things. Our maintenance guys can look at maintenance reports and planning, shop info, invoices, and cost reports. Drivers can do monthly inspections, report issues, review maintenance issues, and send requests. The Admin team can maintain DMV records, smog certs, insurance, etc., and use data to determine End of Life issues and new truck purchases. We can manage our overall operational budgets, fuel and service costs, and manage high use vehicles. Overall a game changer to our Fleet Management system. #### Cons Often times update / upgrades do not make things better. They just make developers and sales folks feel happy that they got to change the UI. The new UI with everything sandwiched together is annoying. Every time there is an update it costs us with the down time to relearn and doesn't really add any benefits to us. Our drivers get frustrated and our mechanic team loses momentum. With guys like this, these kinds of changes really break our system. The frustration causes them not to use the software, and for us to have to do training and get buy-in over again. You need to keep things stable. Add but don't change. This is with all software though. #### Reasons for choosing Fleetio I do not recall. it was a few years ago. --- ### Logistics Manager - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered Training and implemenation was helpful. I have not had any customer support since we fully integrated everything. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros I like the integration of maintenance records. You can upload a receipt, and it automatically inputs the information. #### Cons At times, company vehicles somehow get removed from the inspection lists. It is difficult to add new vehicles to the inspection lists. --- ### Modern System - Overall rating: 4/5 - Reviewer: Scott J. - Verified reviewer: Yes - Industry: Government Administration - Company size: 1001-5000 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We should have been matched up with someone who had experience moving customers from Dossier to Fleetio. Our rep is very nice but I think I would be much further along if we had someone with experience with what Dossier reports help get our information moved. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros We changed from a fleet management software that we felt was getting outdated. When we started using Fleetio we found out it was more outdated than the thought. The integration with our GPS system and the ability to created a writeup on the phone, track the progress, and communicate the completion of the repair is amazing. #### Cons Parts ordering and tracking is not as good as we had. 1. It needs recommended reorder levels2. Barcode scanning on laptops not just phones3. Part number cross-reference so we can see if we have the same part available under a different number. #### Reasons for choosing Fleetio Modern communication in the app. Ease of adding pictures. PM scheduling. Geotab integration. Mid price made the switch from Dossier a little easier to justify than the high cost products. #### Reasons for switching to Fleetio Dossier has not been able to modernize. #### Vendor response Hey Scott! We're happy to see that Fleetio has helped you improve the communication within your fleet management. Thanks for the constructive feedback as well. I have shared your comments with both the Product Team and the Support Team. We are always looking for new ways to improve Fleetio, and your comments are very helpful. We appreciate you! Replied September 2023 --- ### Fleetio makes managing large fleets simple - Overall rating: 5/5 - Reviewer: Amanda D. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, the user-friendly interface of Fleetio and excellent customer support, especially during the onboarding, implementation, and training processes has created an extremely positive experience. Would definitely recommend Fleetio for all fleet management needs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The vehicle information module and maintenance tracking are the most important features for our organization, and Fleetio makes both processes easy, streamlined, and effective. This is especially important for our organization as we are spread across multiple office locations in various states, which makes managing our fleet a challenge. Fleetio has made it far more organized and easy for all our operators. #### Cons Although a great deal of Fleetio's settings are customizable, there are some features that would be more convenient if they had a customizable option. For example, there we have to pay HVUT on a few of our larger trucks, and Fleetio does not have an option to create a custom vehicle renewal reminder for this. Furthermore, Fleetio does not currently have a way to track vehicle depreciation, which would be helpful for our financial processes, especially as a nonprofit subject to an annual audit process. However, the main features of Fleetio cover all our critical needs and therefore these are minor issues. #### Reasons for choosing Fleetio Fleetio was by far the best option for our unique needs (primarily fleet database & management, not GPS/telematics - although they do offer many integrations for these) and the size of our fleet. Fleetio's features for vehicle information, maintenance scheduling & tracking, mobile app interface for operators, and customizable settings are unmatched. #### Vendor response Thank you for your in-depth review, Amanda! We love when our customers are able to make their processes simpler, and it looks like it is working out well for you. For the customizable features, we have some good news! Account Owners and Administrators can create custom "vehicle renewal types" directly through the account settings. Here is the Help Center article outlining the details: https://help.fleetio.com/s/article/Vehicle-Renewal-Types Fleetio has a module to help track vehicle life expectancy and replacement. This is called the Optimal Replacement Analysis (ORA), where you can enter some assumptions and averages, and you'll be good to go. The Help Center article outlining this can be found here: https://help.fleetio.com/s/article/Optimal-Replacement-Analysis Please feel free to reach out at help@fleetio.com if you need any additional assistance. We would be happy to help! Replied July 2022 --- ### Data entry review - I give it a 4.7 overall rating - Overall rating: 4/5 - Reviewer: Brandy J. - Verified reviewer: Yes - Industry: Building Materials - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, I like the system, and I really have not had any major issues on my end. It has good reports and easy entry capabilities. What you put in is what you get out and by that, I mean you can enter information but if it is not accurate then the reports will reflect that as well and the info will be incomplete. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like that everything is in one system and all together. I also like that the menu is organized by category and easy to follow. I like I can go in and pretty much maneuver in there easy enough without help and figure it out. #### Cons Mind you I only do the entry of the service orders; I am not a fan of having to enter every detail of the invoice one by one, but I do understand the information needs to be broke down so we can see what work has been done on the units. I would love to see a way to scan directly into the system and not have to attach the invoices. --- ### Smooth and easy to work with - Overall rating: 4/5 - Reviewer: Katrina K. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very easy to use and makes the day-to-day running of our business much smoother and more transparent across different locations. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Fleetio is a one-stop-shop for our vehicle scheduled maintenance and inspections, and issues reporting. Different levels of user permission allow us to manage our fleet centrally and set up service programs to suit our vehicles. #### Cons Sometimes user roles and record sets can become a little tricky to manage when user/fleet size increases. --- ### Fleetio Review from a Safety & Compliance Professional - Overall rating: 5/5 - Reviewer: Syerra C. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, Fleetio has been a great tool for keeping our fleet organized and on top of maintenance. It’s improved communication, reduced downtime, and made tracking everything much easier. While the mobile app has some limitations, the system as a whole has been very effective. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros 1. Everything is centralized (no more chasing paperwork) 2. Preventative maintenance is automated 3. Real-time issue reporting from drivers 4. Strong reporting & data insights 5. Inventory & parts tracking #### Cons The biggest drawback for me is the limited functionality within the mobile app (Fleetio Go). While the app is great for basic tasks like inspections and issue reporting, it doesn’t provide full access to the same features available on the desktop version. This can make it difficult to manage or review detailed information while away from a computer. --- ### Fleetio Delivers Big Wins with a Few Small Hurdles - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Accounting - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Fleetio boosts ops efficiency, though reporting and mobile sync need refinement. an overall positive experience and I would recommend to my peers. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Fleetio boosts efficiency with fast setup, intuitive design, and seamless integration. I would highly recommend . #### Cons Fleetio streamlines fleet ops, though reporting and mobile sync could improve. But for the price they met my needs. #### Vendor response Thanks for sharing your feedback! We’re happy to hear that Fleetio has helped boost efficiency for your operations, and we’re excited to keep making your experience even better. We also appreciate your honest input regarding reporting and mobile syncing. Our team is continuously working on improvements, and this feedback helps us prioritize the top items. Please don’t hesitate to connect with our support team if you’d like to share more details, as we’d love to learn more about how we can refine things further. help@fleetio.com Replied September 2025 --- ### The best program for Fleet Maintenance - Overall rating: 5/5 - Reviewer: Dina E. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We use it for our Fleet maintenance, and it is so easy to use. Anyone with no computer experience would be able to easily maneuver through the program #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The customization and its very user friendly. We meet with other vendors and always suggest they use Fleetio as a website template #### Cons There is nothing I dislike about Fleetio. I wish more Fleet programs would be this easy to use and follow in Fleetio footsteps with design, ease and the customization #### Vendor response Thanks for sharing your experience, Dina! We’re happy Fleetio’s user-friendly design makes fleet maintenance easier for your team. Replied August 2025 --- ### Fleetio helped save us thousands on vehicle and equipment costs - Overall rating: 4/5 - Reviewer: Moath A. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. One main area it enabled us to improve was minimising unplanned downtime as well as providing more accurate tracking of asset utilisation, directly controlling cost recovery across our rental operations. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Now with Fleetio we can manage and have a central hub of information where it's easy to keep track of maintenance logs, fuel tracking and inspection records of all our rental vehicles. #### Cons Some third-party GPS solutions were a pain to install and configure. Except that, everything i find smooth. #### Vendor response Thank you for your review, Moath! We’re happy Fleetio has helped you improve tracking and reduce downtime. We appreciate your feedback on GPS setup and are always working to make integrations smoother. Replied August 2025 --- ### Great Tool for Maintenance - Overall rating: 4/5 - Reviewer: Muhammad Abdullah Ahsan S. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Its great using this software. As it not only helps us in tracking the maint cost and requirements but also helps with the day to day maint issues. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Its a good platform that has capacity to deal with multiple issues at the same time. It can not only manage the units, it can help track the maintenance and also assist in cost analysis too. #### Cons Sometimes the data can be a bit overwhelming. As it has too many features; it certainly does help you in alot of tasks. #### Vendor response Thanks for sharing your experience, Muhammad! We’re glad to hear Fleetio helps with maintenance tracking and cost analysis. We appreciate your feedback on the features and will keep working to make it easier to navigate! Replied August 2025 --- ### Love Love Love Fleetio for Our Company - Overall rating: 5/5 - Reviewer: Jordan J. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Detailed vehicle list that includes custom fields and customizations, ability to add equipment, parts and inventory, as well as issues and work orders, just to name a few of the many many things Fleetio does #### Cons No complaints really about Fleetio, we don't use it to the fullest extent possible just due to time and staffings #### Vendor response Thank you for 5-star review, Jordan! We’re thrilled to hear that your loving Fleetio. Let us know if you’d like to learn more about some of the features you’re not yet using by sending an email to help@fleetio.com. We’d love to help you with that! Replied February 2025 --- ### Fleetio makes management of our 22 vehicles, most of which are white, easy and transparent. - Overall rating: 5/5 - Reviewer: Philip R. - Verified reviewer: Yes - Industry: Industrial Automation - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2019 - Review source details: This review was submitted organically. No incentive was offered We have a 22 car fleet for technicians, the drivers keep them from cradle to grave. It's probably an hour a car to completely get it set up. Once all the info is in you can eliminate a few Excel sheets around the office since its all in Fleetio. I went back 6 months with repair data - it was worth doing. Fleetio sweeps in our Wex gas charge card charges every night, this gets vehicle odometers in for maint reminders and calculates fuel mileage. For a new vehicle I input total cost incl sales tax on a 4 year note so Fleetio shows this in cost per mile (45 cents) vs 22 cents on an 80 - 100k mile vehicle that we own so I think this will help in the keep/trade/junk the car decisions. I can see all repairs done to a car so when something happens I have a context to make decisions from. I looked up all owners manuals online and input the oil change, coolant, trans svc, engine and cabin air filter, spark plug & PCV valve and tire rotation intervals into Fleetio. It now e-mails me and the driver when service is due and I can quickly see - say its an oil change at 97K - lets do the 100K spark plug change too. A car w/ spark plugs changed at 60k during a repair can go to 160K, you can set all that. Also tire rotations - the reminder I made says how to rotate "Front Wheel Drive 4 Tire - LR to RF to RR to LF to LR" for each type of car. Five wheel rotation says lubricate spare tire carrier, etc. So now I can see what's coming due in on list. I feel so good about the cars now! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I got everything into it that I need and I now really have a handle on what's going on with our vehicles. I think we can deliver a better experience to our drivers now, too. It's so nice to know that everything is being done that should be and that we're not doing things twice which we were sometimes before. Especially with so many white vehicles none of us really knew which was which never mind their histories. #### Cons Some things I think could be improved to save labor on the admin end but they are continuously upgrading it and we have worse problems with our accounting and service dispatch software which costs a lot more. So Fleetio's not perfect but not perfect compared to what? I don't think any software programmers completely understand what users need since they don't really use the software - I think Fleetio does a better job than most and Fleetio does everything I need it to. #### Reasons for choosing Fleetio PC magazine tested a few and Fleetio was #1 - I figured why put any time into comparing if they already did it - and I'm always short on time! #### Vendor response Hi Philip! Thanks so much for your positive review and your feedback. We are so glad to hear that Fleetio has streamlined your processes and increased efficiency for you and your fleet. It is so great to hear that you are able to leverage our fuel card integration. Please do not hesitate to let our support team know if you need anything. Thank you! Replied July 2019 --- ### Why Fleetio is a good choice. - Overall rating: 5/5 - Reviewer: Harley C. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It has been great thus far. At first it took the drivers a little bit to get used to the new system (which didn't take to long - its fairly intuitive). It's helped us see who left the truck dirty, who's caused damages prior, and better keep track of maintenance. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It is very helpful to keep track of issues with trucks, it also helps us ensure all our drivers are ACTUALLY doing a pre-trip. #### Cons Our mechanic never checks it, so we still have to let him know about issues with the trucks. That is an US problem - Not a Fleetio problem. #### Vendor response Hey Harley! Thank you for your positive review. We’re glad Fleetio is helping you keep better track of maintenance for your trucks. We appreciate you taking the time to provide your feedback. Replied November 2024 --- ### Digital Fleet Management - Overall rating: 5/5 - Reviewer: Shaq M. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros Once fleetio is setup, it is great to use. It does almost everything we need it to and it constantly evolves and adds new features. #### Cons Implementation was a nightmare due to how complex and technical fleetio is. #### Vendor response Thanks for the review, Shaq! We're glad that you are happy with the product and all of our new features. We also have more exciting features coming up! We're sorry to hear that you had a less than desirable experience with your onboarding. I've shared your feedback with the Onboarding Team to help improve our current onboarding processes. Our customers are a high priority for us and we strive for positive, long-term relationships, starting at the very beginning. We apologize for missing the mark on this experience for you. If there's anything else we can do to improve, please let us know, as we want to make Fleetio the best it can be. We appreciate your thoughts! Replied June 2024 --- ### Bexson Fleetio Review - Overall rating: 5/5 - Reviewer: Dillon B. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall the system is very useful #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros samsara API is very useful. The more API's the better Maybe with an accounting system in future would be helpful and more fuel card API's automatic transactions instead of having to request CSV from our vendors. #### Cons there are still minor issues throughout such as the fact we are not able to delete PO's when using fifo This does not make sense you must understand incorrect data entry happens and there should be ways to fix these errors. #### Reasons for choosing Fleetio The layout was more appealing, a major factor over most was API to the logistics system Samsara we use. #### Reasons for switching to Fleetio Manager Plus was retiring their old system, and they wanted us to use their new one we decided to compare a couple of others and preferred the Fleetio layout #### Vendor response We appreciate the review, Dillon! We're glad that you are enjoying the Samsara integration with Fleetio. I've passed along your feedback to the Product Team. Thanks for being a Fleetio customer! Replied September 2023 --- ### Fleetio helps me truly "see" our fleet. - Overall rating: 5/5 - Reviewer: Steve C. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2019 - Review source details: This review was submitted organically. No incentive was offered I've been administrating the product for 5 years. Fleetio is very intuitive and the entire Fleetio staff is always super helpful and friendly. I'd recommend it to any company with a fleet of any size. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Fleetio gives me incredible visibility into our fleet. We use Fleetio to track about 1100 vehicles across the country. Before Fleetio, we had little to no idea whether maintenance was being performed on time. Now, a simple glance at the dashboard tells me or our managers where we stand. They also have easy to understand reports that help me drill down into the details. #### Cons It is not fully customizable by the user. That can be a pro for beginners but a slight drawback for advanced users. So, if there is a feature you would like to use that they do not provide, you can't tweak the system on your own. The Fleetio team is great about taking feedback though and they are always improving and expanding the system, often based on customer input. #### Reasons for switching to Fleetio It was time to outsource our maintenance tracking to pros. #### Vendor response Hi Steve, Thank you so much for your review. I speak for the entire Fleetio team when I say that we have always enjoyed working with you. We greatly appreciate your business and are so glad that our software has been beneficial in helping you increase efficiency and streamline fleet management for your fleet at Stanley Steemer. As always, please do not hesitate to reach out to us for any support you may need. Thank you! Replied August 2019 ## More reviews [Next reviews](https://www.softwareadvice.com/fleet-management/fleetio-profile/reviews/?page=2) --- Fleetio Reviews, Pros and Cons - 2026 Software Advice