--- title: "Fleetio Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Fleetio. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Fleetio is a good fit for you!" source_url: "https://www.softwareadvice.com/fleet-management/fleetio-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Fleet Management Software](https://www.softwareadvice.com/fleet-management/) / [Fleetio](https://www.softwareadvice.com/fleet-management/fleetio-profile/) / Fleetio Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/fleet-management/fleetio-profile/) Reviews [Alternatives](https://www.softwareadvice.com/fleet-management/fleetio-profile/alternatives/) # Fleetio User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 246 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 4.8/5 - Value for money: 4.7/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 187 reviews (76%) - 4 stars: 54 reviews (22%) - 3 stars: 5 reviews (2%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - Fleetio offers an affordable system that can be used at a "basic" level, or a company can dive deep into data input and reporting. - Fleetio makes this a breeze. When divers return a vehicle and submit mileage Fleetio calculates the next scheduled PM sending me a notification. - I am able to save views for various things and customize labels and statuses for units as well. ### Most mentioned cons - GPS and telematics data from One Step GPS does not reliably update within Fleetio, which undermines one of the core benefits we were expecting from the platform. - The one area where we've run into difficulty is the telematics integration with our GPS provider, which has not consistently synced data the way it was advertised. - Time consuming to do work orders from dealers, but service history doesnt track downtime well ## Fleetio customer reviews Showing reviews 1-25 of 246 (page 1). ### A game changer for a growing company, easy to use for app-resistant staff - Overall rating: 5/5 - Reviewer: Breanna G. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It's alot to implement up front but it's worth it because out communication and awareness of spending in the company has improved majorly. With this app, we are finally able to justify hiring a full time heavy truck mechanic. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Fleetio has been extremely easy to learn and implement. The learning curve was honestly minimal for our team. Everything is laid out in a way that makes sense, and even our truck drivers picked it up quickly without needing constant help. We really appreciate how strong the maintenance and inspections features are. Our mechanics are hesitant about apps, but they are right into it. For a company running trucks, trailers, and heavy equipment, having everything organized in one place feels like a lifesaver, especially since we were flying blind before. Security-wise, we have never had a concern, the system feels stable, safe, and professional. Overall, the value for money is solid. It does exactly what it says it does and saves us all time. #### Cons Nothing major. We’ve run into a couple very small bugs and issues here and there, but nothing that slowed us down or made the software unusable. They were more small quirks than real problems, and they get sorted quickly. You just had to restart the app or the phone. #### Reasons for choosing Fleetio Arbostar just wasn't a smooth experience. Jobber doesn't have enough features. Fleetio is nice because it specializes in fleet management and inventory. #### Vendor response Thank you so much for the review, Breanna! We're happy to hear that Fleetio's maintenance insights helped you hire a full-time heavy-truck mechanic. We're always working to enhance the Fleetio app, so having the most up-to-date version ensures you have access to the newest updates and the best overall experience. We appreciate you being part of the Fleetio community! Replied December 2025 --- ### Fleet Maintenance is a Win! - Overall rating: 5/5 - Reviewer: Nathaniel Q. - Verified reviewer: Yes - Industry: Government Administration - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall my experience has been very good and saves me time and money maintaining my fleet. Problems with Fleetio and FleetioGO are handled quickly and with customer service in mind. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Simplicty of navigation, adding custom fields, custom reminders. I like being able to customize fleetio to see the information that is important to me and the job I am doing. I like the service reminder system and how I can customize the services and intervals. #### Cons The P.O. system still doesn't have a reminder for not being closed. I have had P.O.'s set open for more than a month and did not know it. I would like to have FleetioGo flash a warning when a bus is taken out of service in an inspection. I would also like to remove Service Tasks altogether and just use the VMRS codes. #### Reasons for choosing Fleetio The customization and flexibility. Then the integration of our telemetry. --- ### Fleetio Website - Overall rating: 4/5 - Reviewer: Janis L. - Verified reviewer: Yes - Industry: Utilities - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I love that you can connect together website to this one and has and APP attracted. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Many different features. Easy to use and great customer service if you have any difficulty. #### Cons Very low to load and whole website freezes often. --- ### Great customer service - Overall rating: 5/5 - Reviewer: Ryan S. - Verified reviewer: Yes - Industry: Utilities - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Fleetio has been great. They have great customer support so when there is a problem someone is taking care of it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Invoices run through them and great customer support. The invoicing is something only they provide and no one else. #### Cons Getting everything setup was time consuming, but not really a con. It was took time to get all the information into it to be able to start using it. #### Reasons for choosing Fleetio I choose Fleetio because they are the only one to do the invoicing. --- ### Fleetio is the Upgrade you need to take a chance on - Overall rating: 5/5 - Reviewer: Logan W. - Verified reviewer: Yes - Industry: Utilities - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Fleetio has lots of serious ideas and implementations that no other fleet software could match. That along with their support help and customization allows you to create your own profile and that experience is very beneficial. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I really like the user experience, very simple and has no bugs!! The support staff are fairly quick to respond which is also a plus for the end users. #### Cons There are some things that i feel like are released without a full concept. For example the issues are not able to automatically watch on a tool but they can on a asset..... #### Reasons for switching to Fleetio They could not meet our needs and they broke things weekly to the point where our guys would not trust it and did not do pre-trip inspections --- ### Fleetio Fleet Management - Overall rating: 4/5 - Reviewer: John W. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It is much easier to track maintenance, inspections, fuel, and vehicle health in one place. The dashboard also make it very easy to see certain aspects of your fleet and is very easy to stay on top of things because of the daily reminders. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros What I liked the most about Fleetio was the automated maintenance reminders, service history tracking, and integration with shops. It helps fleets reduce downtime and stay compliant. Also the reporting side of Fleetio is very helpful and gives important analytics. #### Cons Some workflows seem locked in and are nit fully customizable where you can make the report to your personal liking. Also some of Fleetios inventory is too basic for high volume #### Reasons for choosing Fleetio We actually switched from Fleetio to Samsara due to pricing and in hindsight Fleetio offered more. #### Vendor response Thank you for sharing your thoughtful feedback, John. We’re glad Fleetio helped you centralize maintenance, inspections, and fuel to reduce downtime and stay on top of your daily operations. We also appreciate the candid input on reporting. Have you tried our Advanced Analytics features? There are some new reporting options that you might find beneficial. Thanks for your support! Replied December 2025 --- ### Fleetio - The better option - Overall rating: 5/5 - Reviewer: Jason S. - Verified reviewer: Yes - Industry: Civil Engineering - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall really like the platform and dashboard options available to customize view. The access to the platform for all users has been good with the app option for drivers and desktop version for coordinators and myself. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The easy of use, it has been very intuitive for my team to use and navigate. I like the workflow of RO approvals where we retain control over services and maintenance of our fleet. #### Cons There have been a few bugs we have seen, as well as some outages over the last couple of years however they seem to be minimal. #### Reasons for switching to Fleetio Less control of maintenance with this platform. Cost was also a factor. --- ### Fleetio - so many uses! - Overall rating: 4/5 - Reviewer: Kelly R. - Verified reviewer: Yes - Industry: Environmental Services - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered I use Fleetio for many things. When I first came into this role, it was merely being used as a way to pay for maintenance but I've started using it as reminders, for inspections, for documentation of events and for seeing the cost of each vehicle. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros What I like most about Fleetio is the ability to talk to driver's regarding their vehicles maintenance needs through scheduled notifications. #### Cons What I like least about Fleetio is that not many service shops understand how to use auto integrate. They tend to do the work first, then send in an approval request. They tell our driver's that Fleetio is an insurance claim. --- ### Great System. Could not go back! - Overall rating: 4/5 - Reviewer: Donna L. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great. It definitely took about a year to really hone it in on our needs and get the system tricked out, but then for a couple years it was GREAT! The benefits it gave us were not imagined. We would not go back to a day without Fleetio. This last upgrade has messed us up pretty good, but we'll figure it out. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros General overall organization of Fleet information. We have one place where multiple teams/people can look at a wide variety of things. Our maintenance guys can look at maintenance reports and planning, shop info, invoices, and cost reports. Drivers can do monthly inspections, report issues, review maintenance issues, and send requests. The Admin team can maintain DMV records, smog certs, insurance, etc., and use data to determine End of Life issues and new truck purchases. We can manage our overall operational budgets, fuel and service costs, and manage high use vehicles. Overall a game changer to our Fleet Management system. #### Cons Often times update / upgrades do not make things better. They just make developers and sales folks feel happy that they got to change the UI. The new UI with everything sandwiched together is annoying. Every time there is an update it costs us with the down time to relearn and doesn't really add any benefits to us. Our drivers get frustrated and our mechanic team loses momentum. With guys like this, these kinds of changes really break our system. The frustration causes them not to use the software, and for us to have to do training and get buy-in over again. You need to keep things stable. Add but don't change. This is with all software though. #### Reasons for choosing Fleetio I do not recall. it was a few years ago. --- ### A Growth Minded Fleet Management Software - Overall rating: 5/5 - Reviewer: Dakari U. - Verified reviewer: Yes - Industry: Leisure, Travel & Tourism - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, very satisfied. I find it refreshing that the developers didn't just make a program and then let it stagnate. It evolves over time, just like we do. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like most about Fleetio is how involved and proactive the Fleetio team is. There are constant performance updates, integrations, bug fixes, seminars, and more. I find that the system can do pretty much everything I expect with new features rolling out consistently. #### Cons I do wonder if I'm making the most out of the platform. Because of the wide range of abilities of the program, and how deep it can go, I find myself sticking to what I know. It'd be helpful if someone from Fleetio could meet with our team and talk about our specific use case and needs. --- ### Fleetio for Competent Functionalities. - Overall rating: 5/5 - Reviewer: Collins T. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered Fleetio is a commitment that we keep validating and all fleets are fully assisted. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Fleetio delivers a contractual assistance in matters transport and fleet navigation #### Cons Fleetio is powerful, with a functional trend that we keep supporting. #### Reasons for switching to Fleetio Fleetio has friendly terms, that allows payments by the subscribers to be assertive. #### Vendor response Thank you for the positive review, Collins! We’re glad you’re finding Fleetio to be a powerful tool for your fleet and that our billing terms are convenient for you. We appreciate your business! Replied December 2024 --- ### Fleetio was a Lifesaver! - Overall rating: 5/5 - Reviewer: Kimberly C. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We were able to customize the maintenance schedules to fit our needs. The vehicle inspections are key to saving time and having instant reporting on file. We love Fleetio it's so user friendly and easy to use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I'm not going to lie, set up took a little time, but when you are able to integrate and set the account up from the very start, everything works perfectly and saves us a lot of time. #### Cons Integration was not difficult, but it took some time. Being patient with the process is key. You will not be disappointed in the end. #### Reasons for choosing Fleetio Fleetio was able to give us the options we needed and allowed us to choose which modules we used. They also did not require to purchase or sell vehicles through the product. #### Reasons for switching to Fleetio Element was not user friendly. The reports were too hard to acquire and customer service was not available or took days to get an answer. #### Vendor response We appreciate the great review, Kimberly! We pride ourselves on the customizations that can be made within Fleetio, and it's nice to see that you are enjoying those options. Replied August 2023 --- ### If you have a fleet, you need Fleetio! - Overall rating: 5/5 - Reviewer: Hayden M. - Verified reviewer: Yes - Industry: Environmental Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2019 - Review source details: This review was submitted organically. No incentive was offered Everything has been awesome since the get-go when we came on board back in 2013. Fleetio's platform has evolved quite a bit over time, and I don't reap all of the benefits entirely, but my experience with the platform and their team has exceeded my expectations time and time again. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Realistically I love everything that Fleetio has to offer. What I love most about it is the inspection form workflow. This option has streamlined our pre/post trip inspections within our Company, and has created a "workflow" process from when the problem was initially found, to when it was repaired; you can even reject the repair if it wasn't done properly, and/or if the problem comes back! Also, the Fleetio Parts app has allowed us to streamline our online inventory, and tie parts into work orders so we can track what trucks use which parts. #### Cons The fuel card integration has never worked for me. Honestly it is probably an operator error on my end, but i would say that was my only bad experience trying to get that to link up to Fleetcor. #### Reasons for choosing Fleetio Simply because we are a fleet, and Manager SE focuses on repair shops for profit. We solely work on our own fleet, and Fleetio was much better suited for us than SE. Glad we went with Fleetio; I dont know where i would be without it! #### Vendor response Hi Hayden, We are so grateful for your very thorough review! It is great to hear that you love the software and that it has been beneficial to your team. Please do not hesitate to reach out to us for help with your fuel card integration. Thank you! Replied November 2019 --- ### EXCEEDING EXPECTATIONS - Overall rating: 5/5 - Reviewer: THOMAS M. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2020 - Review source details: This review was submitted organically. No incentive was offered Implementation and day to day operations are outstanding. We are still proofing financial data but are excited at what we will have at our fingertips moving forward. It is hard to put an ROI for implementing something like Fleetio. However, my back office is spending far less time pushing fleet-related paperwork. we have cradle to grave service records, we are getting vehicles back on the road after accidents fast because all of the documents are housed in one location. And our ability to track and forecasts expenses is like nothing we have had before. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The Fleetio Platform has dozens of prepopulating data fields for items we never thought to track yet also allows us to set custom data points in just a few clicks. Most platforms require outside support to make changes. #### Cons Nothing comes to mind. Any delays in implementation could be attributed to self-imposed scope shifts. We continue to refine the workflows as we encounter new challenges. #### Reasons for choosing Fleetio We were handcuffed to several Excell databases used by various departments that contained about 70% of the same data, the remaining 30% was data unique to that department. These databases were a snapshot in time and were incapable of each other. other supporting documents were housed in shared folders. Our back-office was overwhelmed with PO numbers and invoices, and the vehicle inspections were captured on a PDF inspection sheet then emailed in for review. We were astounded to find out one system could help overcome so many challenges. --- ### Smooth and easy to work with - Overall rating: 4/5 - Reviewer: Katrina K. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very easy to use and makes the day-to-day running of our business much smoother and more transparent across different locations. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Fleetio is a one-stop-shop for our vehicle scheduled maintenance and inspections, and issues reporting. Different levels of user permission allow us to manage our fleet centrally and set up service programs to suit our vehicles. #### Cons Sometimes user roles and record sets can become a little tricky to manage when user/fleet size increases. --- ### Fleet manager - Overall rating: 5/5 - Reviewer: Anthony M. - Verified reviewer: Yes - Industry: Machinery - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Over all it's good I do see value in the program wish I could understand more of the platform and how to better navigate #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Tracking repairs and trends, mechanic tracking fod work orders and time spent on the repair. Really like all the data that is offered #### Cons So much to learn between all of the options on the dash board finding the right report can sometimes be confusing, any way to make it more simple or streamlined --- ### Fleetio Delivers Big Wins with a Few Small Hurdles - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Accounting - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Fleetio boosts ops efficiency, though reporting and mobile sync need refinement. an overall positive experience and I would recommend to my peers. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Fleetio boosts efficiency with fast setup, intuitive design, and seamless integration. I would highly recommend . #### Cons Fleetio streamlines fleet ops, though reporting and mobile sync could improve. But for the price they met my needs. #### Vendor response Thanks for sharing your feedback! We’re happy to hear that Fleetio has helped boost efficiency for your operations, and we’re excited to keep making your experience even better. We also appreciate your honest input regarding reporting and mobile syncing. Our team is continuously working on improvements, and this feedback helps us prioritize the top items. Please don’t hesitate to connect with our support team if you’d like to share more details, as we’d love to learn more about how we can refine things further. help@fleetio.com Replied September 2025 --- ### The best program for Fleet Maintenance - Overall rating: 5/5 - Reviewer: Dina E. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We use it for our Fleet maintenance, and it is so easy to use. Anyone with no computer experience would be able to easily maneuver through the program #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The customization and its very user friendly. We meet with other vendors and always suggest they use Fleetio as a website template #### Cons There is nothing I dislike about Fleetio. I wish more Fleet programs would be this easy to use and follow in Fleetio footsteps with design, ease and the customization #### Vendor response Thanks for sharing your experience, Dina! We’re happy Fleetio’s user-friendly design makes fleet maintenance easier for your team. Replied August 2025 --- ### Useful Fleet Maint Tracking Software - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered We use Fleetio as a secondary product in our fleet management program. While we use Samsara for most of our needs, Fleetio does assist us with DVIR, an invaluable tool for any fleet. Fleetio also gives more detailed vehicle information than Samsara including fault codes. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros We utilize the service and inspection reminders, those are very helpful and intuitive. The overall vehicle cost tracking is also useful for our fleets needs. #### Cons We had difficulty getting the integration with Samsara to work with Fleetio. Otherwise, we don't have any complaints. #### Vendor response Thanks so much for sharing your feedback! We're glad to hear that Fleetio is supporting your fleet maintenance and helping streamline your operations. If there’s ever anything we can do to help you get even more out of Fleetio, don’t hesitate to reach out to us at help@fleetio.com Replied April 2025 --- ### User friendly - Overall rating: 5/5 - Reviewer: Shaaron G. - Verified reviewer: Yes - Industry: Government Relations - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Training academy love the ... adding employees with ease...serviice ecwriters are able to keep notes. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of user ability...the ability to scan inventory into fleet. Program is flexible and neets are need #### Cons There is nothing that i dont like so far. Just started using as a new employee...change up color scheme --- ### Great implementation - Overall rating: 4/5 - Reviewer: EDGAR H. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 1001-5000 employees - Product usage: Used monthly for less than 6 months - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience using Fleetio has been good. It helps keep maintenance, work orders, and unit information organized in one place, which makes day-to-day operations easier to manage. There are a few things that could be simpler or faster, but overall it has been a helpful system for tracking and staying organized. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros What I like most about Fleetio is how easy it is to keep track of maintenance, repairs, and service history all in one place. It helps improve organization and gives better visibility of the fleet status and pending work. #### Cons One thing I like least about Fleetio is that sometimes it can feel a little slow or take too many steps to update information --- ### I Love Fleetio! - Overall rating: 5/5 - Reviewer: Ashley C. - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2021 - Review source details: This review was submitted organically. No incentive was offered I have found the product extremely user friendly and have been able to teach even the most unskilled technology users how to navigate and use the program with ease. Overall, integration was fairly seamless. Fleetio comes ready to use and customizable with instant results to see real-time changes, which is helpful during the implementation and learning phase. Since many users tend to be reluctant to change, the ease of use and demonstration of the app makes the transition easier for the new users. The training process with the Fleetio team was also beneficial for our success of the rollout. The customization options and interactions with the Fleetio team have also been big benefits of the product. The team is always helpful and open to feedback, and has even taken some of our suggestions and put them into action. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The items adding most value to our team is the import/export templates available for all the data points and reminders, the ease of adding new inventory and users, the customizable inspection options for vehicles and equipment, the integration options for telematics, fuel, and numerous other APIs desired, and the shop directory (which allows us to do more than just search, but we can add new vendors and immediately report issues and get feedback). It's not just a maintenance app. We can add registration details and reminders, permits and DOT inspections. We continue to find uses for the Fleetio app we didn't even realize we had. It has been wonderful! #### Cons Previously I would say that the automation between AI and Fleetio to clear out service reminders was not as efficient as I would hope, however with the new mapping feature I believe that will eliminate those problems going forward. Just proof that Fleetio is continuously making improvements to yield a better user experience. The thing I currently like the least would be the difference in interface between the app and the web version. I can see far more on the web than those using the app (because of my position I tend to use the web version more than the app) so sometimes it can make teaching a little more challenging if I haven't noticed the feature was missing in app yet, but it isn't a huge issue, just something I have to be aware of. #### Reasons for choosing Fleetio We didn't really find an alternative product that offered the same thing. Some offered maintenance and tracking for stationary items, or had cool customizable features but were missing vendor networks. Nothing really compared to Fleetio besides the maintenance program with a fleet management company, which does not offer the customization we needed for our in-house repair shop processes. #### Reasons for switching to Fleetio We switched because the vendor network of shops and pricing with Fleetio was better than our current maintenance provider and their product is not as functional for in-house shop maintenance processes. Also, because the product (app) is easier for our field personnel to use overall, including the initial login process. --- ### Great maintenance platform - Overall rating: 5/5 - Reviewer: Kristina O. - Verified reviewer: Yes - Industry: Environmental Services - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: October 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have used Fleetio with the previous company I worked for and have signed up my current company to use them now. The customer service is great and the ease of the platform is fantastic. All the information I need pertaining to the fleet can be uploaded and programed and I haven't come across something I have not been able to record or set up reminders for. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the ease of entering the vehicle and maintenance information. Additionally, I can store vehicle documents (registration, insurance cards, bill of sale, etc.) which is accessible by anyone in my company that we allow to access which is better than using something like DropBox, Sharepoint, or Google docs. For the fleet management side, it is a great platform to keep track of maintenance intervals and takes the guesswork out of it. #### Cons I haven't run across any issues with Fleetio so far. The only thing is ensuring you are entering the service schedule properly along with the current miles. I did it in the wrong order so it was showing that the vehicle didn't need maintenance until the next 7500 miles, instead of 7500 miles from the last maintenance. Once everything is entered properly, it works like a dream. #### Reasons for choosing Fleetio I chose Fleetio due to the customer service and look of the dashboard (customizable) as well as the ease of using the program #### Vendor response We appreciate the review, Kristina! We're glad that you enjoy our easy-to-use solution and that you have had a great experience with our customer support team. Thanks for being a Fleetio customer (twice!). Replied October 2023 --- ### Fleetio Makes The World Go - Overall rating: 5/5 - Reviewer: Nolan S. - Verified reviewer: Yes - Industry: Business Supplies and Equipment - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Fleetio has been huge in instilling a sense of responsibility in our drivers when it comes to staying on top of their routine maintenance. Service reminder compliance factor into our bonus program. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Maintenance tracking. Vehicle tracking. Issue tracking. Lots of data to be gathered making reporting a breeze. #### Cons Onboarding drivers has been an issue. Fleetio invites do not prompt our drivers to finish setting up their accounts, which creates extra work on the backend for us. #### Reasons for switching to Fleetio The switch was made prior to my hire. #### Vendor response It's great to hear that Fleetio has made your reporting easier, Nolan! For your driver accounts, they have the ability to set up notifications for specific vehicles. The Fleetio Help Center link below has more information, if this would be helpful to share: https://help.fleetio.com/s/article/Service-Reminders-Overview If you are in need of additional assistance, our Customer Support Team would be happy to assist and can be reached at help@fleetio.com. Thanks for being a Fleetio customer! Replied August 2023 --- ### Review of the Fleetio program - Overall rating: 5/5 - Reviewer: Kieran D. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2019 - Review source details: This review was submitted organically. No incentive was offered My experience with using Fleetio has been very easy. I was using the program right from the first day. It helps me track so many things with regards to our Fleet of vehicles. I no longer have to have spreadsheets galore in order to track when my vehicles are due for a service - the system reminds me when its coming up. Any program is as good as the info you put into it, but the customization of Fleetio is easy to use. I entered all the reminders for each of my vehicles, assigning the number of kilometers between each service and the system reminds me when to get each one done. Both of the shops we use for servicing our units also use this program which allows the service techs to see what is required for each service and if there are any issues in the system that need to be fixed while the unit is in their care. The two shops also submit their invoices to us through Fleetio which saves time and money for all. Also each shop sees what the other is charging for a particular service, elevating the competition that some shops have. Its a win/win for all involved! I couldn't do my job as well as I do without Fleetio! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The program is easy to use and easy to customize. It incorporates data all into one spot which makes it easy to track a history of service, repairs, damages and fuel usage. It also tracks how much money is spent on each vehicle in the fleet with regards to repairs, which helps to point out a unit that might have repeating issues. #### Cons I don't have anything bad to say about this program - except it doesn't bring me coffee in the morning! :) ## More reviews [Next reviews](https://www.softwareadvice.com/fleet-management/fleetio-profile/reviews/?page=2) --- Fleetio Reviews, Pros and Cons - 2026 Software Advice