All NexTraq Reviews
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Khaled
Utilities, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed November 2020
Not a Friendly Company to Work with
overall my experience with nextraq is terrible due to poor customer service that speaks down to their customers and has a demeaning tone and choice of words.
PROSTheir tracking is okay but goes offline frequently.
CONSThere are many cons with Nextraq. first and foremost is their customer support is highly confrontational and demeaning. I do not enjoy reaching out to their support over the past. the software is lacking and needs updates.