Overall it has changed my business because it's helped me view so many more properties just due to the mobile app alone. I would love it if the mobile app could send you into the Google maps app in "live" but not "navigation" mode- like if you navigate then hit the back button and set the bullseye to rotate the map with you. Might be very particular to my purpose, but then the kml layers I've uploaded to the map show all the time. In nav mode they don't show until you get there or break out of the nav with back button.

By far - the mobile app. Every other one I've tried is SO clunky and you have to hit 5 buttons to go to the next stop unlike swipe down, hit notification and go with yours. I also like ability to plot all the stops on a map on the website, then draw lines around to select/delete.

The efficiency of the routes planned by the website is quite bad to be honest especially with 100+ stops nearby each other. Just by seeing the zigzag routes on the map I can often do some manual rearranging to save substantial time. Now I usually plan the actual route with routexl then import it to myrouteonline and keep order as is. I find I can save 1-2 hours during course of a full day with a better route.

Great! easy to purchase credits if you have a small route or signup for a subscription

Easy to use. I would upload my runsheet spreadsheet and use it to ensure my runs were in order for my staff. I also used it for training new drivers. Helped cut down the time considerably.

Sometimes the optimised route was not the best route, but you can easily make manual changes. When using the app on my phone, once you got to a destination you would have to leave google maps and go back to the ap to load the next address. But this could have been my error :P

Less than optimal. I am constantly having to implement my will on the route to optimize it properly, so actually, it is pretty useless

Multiple stops feature is the only thing i like about it

poor optimization features. have to correct it constantly

We have really appreciated the ease of use and affordability of MyRouteOnline. We are a not-for-profit volunteer organization that coordinates the pickup of oysters from over 300 homes each Spring and Fall. We used to have to coordinate all of the stops using Google Maps. Once we found MyRouteOnline, at such an affordable price, we are now able to come up with routes much more quickly. We love that we can start and stop a subscription as needed. The value is wonderful!

We have enjoyed the ability to load addresses and have the software calculate the best routes

We wish there was a way to segment lists within a master list so that you can define specific areas to optimize routes rather than having to select from all addresses within a master list.

We typically only need to do routing once a year for a community delivery project. After years of using a competing routing site, I found MyRouteOnline.com and I'm so much happier with it. On the other site, I used to spend hours customizing my address list to fit THEIR format, I even had notes on how to do it all correctly. On MyRouteOnline, everything is user friendly, and with the recent update, its even better. I LOVE that it can take data directly from google sheets!! One less step for me, actually several less steps! Beyond that, the courtesy of the customer service is amazing. They really helped us out with our Covid outreach projects. We highly recommend this site to anyone.

- User friendly, and with the recent update, its even better. - LOVE that it can take data directly from Google sheets, and other formats, not just Excel! - So easy to customize your route to fit your needs. - They check and confirm each address.

None for us : )

Easy, accurate routed data that can import into GPS. It's a seamless process!

The import and export feature of data, portions to be ignored and those to keep. It's consistent and organized. Also we utilize the save route feature daily!

One week a block of the same 3 house will be in a different order the following week. It's not too troublesome, but it is a small portion.

I have used MyRouteOnline for about 4-5 years, and it have been a lifesaver! I use it to map out deliveries during the holidays for our patients and families, and I also use it for our biggest fundraiser to deliver bouquets to over 500 schools and businesses. It has helped me save so much time to complete these time sensitive tasks.

The ease of use (importing from excel). The ability to save your work. The variety of options of how create orders (number of routes vs. vehicle size). The ability to manually change a route.

When importing multiple times using the same excel file, I wish you would be able to ignore the same columns each time you use it instead of doing it manually each time.

I used to have to do all the mapping, driving route directions, etc. by hand. This program is a great value for the cost. I highly recommend the use of this program. Thank you MyRouteOnline team!

This was a major time saving program for mapping, step by step driving directions, and route planning for our organizational needs. I have used this program several times over the past few years and found it to be most valuable. I was exceptionally easy to add needed stops by viewing the maps provided by the program and determining the area each group would be visiting enabling additonal stops to be effective.

A basic working knowledge of using Excel is needed to prepare documents for uploading.

MyRouteOnline took great care of us again this year. Made our annual Xmas Tree Pick-up/Recycle fundraiser a huge success (AGAIN)! We handled over 300 pickups with 7 crews of Boy Scouts & Adult volunteers.

Easy to use, when setting up & distributing routes to volunteers. Most used the mobile app to navigate...SO SIMPLE. Also, it would be great if the App would show the stop # AND the street address in the quick view (so you didn't have to launch GoogleMaps or Waze to see the street address.

limited flexibility when creating the export file. Would be nice to be able to adjust to make optimal for printing or reading on device.

amazing customer service. makes the whole product so much better

practical, convenient, excellent product, saves us many many hours

sometimes doesnt work as well with too many addresses at once

I route and deliver for multiple companies. I love everything that works, should work for my needs. I don't like that I don't have an order option for a longer time for less addresses.

I like the fact that I can import. I like new format. Not much is different. Actually a few problems.

We have issues with where printing is now only available if click on map. I have steuggled for the last few weeks and most during whole new format to be able to delete items I don't want routed after import. The spreadsheet I use has a few rows that aren't addresses. I beleiveninwaste addresses purchased dye to this issue. I could not get it to take the original address at the top, even did multiple attempts and it was a mess. I intended to email today as you don't seem to have an option to call .

I liked the fact that it is easy to use and save my business a heap of time planning deliveries

I would there to be more customization for my business

Good service price could be lowered

It is easy to use and works for large delivery routes.

the price could be lowered as the routes aren't extremely large.

Saves us time

We have used this for several years. It is easy to use, accurate and priced fairly. Give it a try, you won’t be disappointed

Can’t think of anything. All good. It works!

The customer service is responsive and they answer questions clearly and quickly.

Due to the COVID-19 business, our ice cream shop had to transform quickly to a pick-up and delivery operation. We deliver across a geographically large city and the ability to optimize routes, and segment delivery routes for drivers is key to being able to deliver frozen product to people's doors. The service functions across an app and our drivers get their own route. The price per address is reasonable for the time and headaches this app saves.

There are little tweaks to how the routes and saved and published that could be a little more intuitive, but there are workarounds.

I have had a good experience with MyRouteonline. They are fair and honest. They honored our credits well beyond the monthly expiration.

This software is very reasonably priced and easy to use. We run routes every week and we simply import our list into the software and create our stipulations, the software does the rest. My favorite is the route generator and import feature.

Ironically the price schedule is a little confusing to me. I ended up choosing a price package that was overkill but I eventually purchase the right one.

I needed a routing software that is able to create multiple routes for me to hand to my drivers. Myrouteonline.com does that for a very reasonable price. I was able to easily upload my addresses (which change weekly) from an Excel spreadsheet into myrouteonline. I thought it was wonderful that I could choose number of routes (drivers), time spent at each location, add in time for a break, add in a percentage of deviation (knowing some addresses would be difficult to find and the driver might get a little lost), and also specify the maximum number of stops per route (because drivers have cars of different sizes and so the amount of product that each can carry varies from driver to driver).

The printed directions are very accurate so we do not have to rely on GPS.

If I move a destination from one route to another, it changes the order of the original route.

meets my business needs

Easy to route my store orders and the upload is fairly easy. When I have customer service questions who is always quick to help

Making any changes is difficult so I don't feel I have as much control as I would like

Great as a starter tool to get routes planed for a small company. After hiring more people, I may need to switch to another software.

Easy to use. Very focused on being good at routing.

I wish it would link to Quickbooks online, so I don't need a separate database for routes. I f I add a customer, I need to add them in quickbooks and in the routing software.

Great

Dependability and versatility in use in routing point to point

Nothing really. It works as it should in routing point to point

Route planning isn't usually part of our job and the idea of finding the best way to deliver to 150 addresses seemed daunting, but this made it easy!

We found MyRouteOnline easy to setup -- we copied a column of addresses from a spreadsheet into the software and it correctly found over 95% of addresses without any other input on our part. Routes were efficient and easy to follow and adjusted quickly when I had to change our number of drivers!

There was one address that I could not correct -- of course, Google Maps also had trouble locating this residence, so it's hard to point the finger at the software.

I needed to plan a couple of overnight trips for six people to visit libraries around the state. We had about a dozen we wanted to check out. (Sorry for the pun.) I needed to plan best routes to/from and between along with overnight stops along the way. When I discovered MyRouteOnline (after nearly an hour trying to do it myself), I was quite relieved. The site made the whole process simple, drastically cut down on my time, and was well worth the cost.

Pretty easy to use. Saved my time trying to figure out routes. Customer service was quick and responsive.

It is primarily for people who make deliveries for a living. I just needed to plan a couple of two day trips to visit different organizations. I had to do some tweaking on my plans to work out what I needed to do but it was so much better than doing it myself.

It integrated easily from desktop setup to sending it to the phone.

We love how quickly and easily we can set up routes to deliver flyers and send it to the online app on our phone to follow the most efficient route.

I sing have any complaints about this app.

Travel

Ease of use and the end results were amazing but could have been better if I knew how to print both the Printed version as well as the map layout at the same time but the content is quick, informative , and will be extremely helpful for many companies and the traveling public

Difficult to print the map and the printed version at the same time

MyRouteOnline helped us through a tough time. We would consider using it again!

Overall it did what I was looking for. That being said, we only needed it for a brief routing issues. We would consider using it regularly if we would continue multi-stop deliveries.

I could find an easy way to re-route a portion of the deliveries and have it automatically reroute the remaining.