--- title: "OptimoRoute Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of OptimoRoute. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if OptimoRoute is a good fit for you!" source_url: "https://www.softwareadvice.com/fleet-management/optimoroute-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Route Planning Software](https://www.softwareadvice.com/fleet-management/route-planning-comparison/) / [OptimoRoute](https://www.softwareadvice.com/fleet-management/optimoroute-profile/) / OptimoRoute Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/fleet-management/optimoroute-profile/) Reviews [Alternatives](https://www.softwareadvice.com/fleet-management/optimoroute-profile/alternatives/) # OptimoRoute User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 268 ### Secondary ratings - Ease of use: 4.6/5 - Customer support: 4.6/5 - Value for money: 4.5/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 186 reviews (69%) - 4 stars: 70 reviews (26%) - 3 stars: 11 reviews (4%) - 2 stars: 1 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - It helps us use our delivery vehicle and driver more efficiently, reduces stress on busy delivery days, and makes the whole process more professional. - Complete and change my improvement in my business giving me the chance to add orders in real time, is like having my own store in a car - It has helped streamline our delivery operations, save time on route planning, and improve efficiency across the business. ### Most mentioned cons - Automatic routes planning (more then 1 days) gets messy - most of the time when there a lot of orders and there is 2 orders in one place just different working time it just skips job that takes more time. - The route optimization between neighboring locations is not very accurate, which creates extra work on my end. When I’m managing dense delivery routes with many stops close together, the system often sequences them out of order or sends drivers back and forth across the same areas. - It also lacks basic endpoints like bulk order retrieval by date, making custom integrations a hassle. ## OptimoRoute customer reviews Showing reviews 1-25 of 268 (page 1). ### A dependable solution for daily routing - Overall rating: 5/5 - Reviewer: Lily E. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with OptimoRoute has been very positive. It’s reliable, easy to use, and helps keep our daily operations organized and running smoothly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I’ve been using OptimoRoute daily for over three years, and I think that alone says a lot. It’s reliable, easy to work with, and has become an essential part of my day today operations #### Cons Last minute route changes can reset pending orders, requiring manual updates one by one, which can be repetitive during busy days. --- ### Great route planning tool for small delivery businesses - Overall rating: 5/5 - Reviewer: Matej R. - Verified reviewer: Yes - Industry: Farming - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, our experience with OptimoRoute has been very positive. It gives good value for money because it saves a lot of manual work and helps us organize deliveries more efficiently. For a small or medium business doing its own delivery management, that time saving is very important. The user interface is generally clear and easy to understand, even for everyday practical use, not just for technical users. From a delivery management perspective, OptimoRoute has made our process much more structured. We can plan routes, monitor progress, and communicate better with customers. Tracking and monitoring features give us more control over the delivery day, which is especially important when delivering fresh produce where timing matters. Customer support has been helpful when needed, and the software feels reliable enough for real business use. I also appreciate that it gives a more professional impression to customers compared with manually planned deliveries. Security is also important for us because we handle customer names, addresses, phone numbers, and delivery details, so we expect route planning software to treat that information seriously. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like most about OptimoRoute is how much time it saves when planning delivery routes. We use it for our local fruit webshop deliveries, where we have many customer addresses, different delivery areas, and limited delivery capacity. Instead of manually organizing stops and trying to guess the best order, OptimoRoute gives us a clear and efficient route plan very quickly. It helps us use our delivery vehicle and driver more efficiently, reduces stress on busy delivery days, and makes the whole process more professional. Customer notifications, route tracking, and delivery monitoring are also very useful because customers have better information and we have a clearer overview of what is happening in the field #### Cons The main thing I would improve is address handling. In real-life ecommerce, customers often enter addresses in different formats, with missing details, small mistakes, or local variations. OptimoRoute works well when the address data is clean, but we sometimes still need to manually correct or adjust addresses before optimization. Better automatic recognition and correction of imperfect addresses would make the software even more useful. This is just an inconvenience not a real issue #### Reasons for switching to OptimoRoute OptimoRoute also offers better value for money compared with alternatives we considered. For example, Routific was more expensive for our use case, and its email notification setup required displaying a phone number, which was inconvenient because many customers would call unnecessarily instead of simply following the delivery information. OptimoRoute fits our delivery workflow better. #### Vendor response Hi Matej, Thank you for such a thoughtful review. We’re really glad OptimoRoute has helped bring more structure and efficiency to your fruit delivery business. When you’re managing fresh produce deliveries with limited capacity and busy schedules, saving time and reducing stress can make a huge difference. It’s great to hear the route planning, tracking, and customer notifications are helping both your team and your customers feel more informed and organized. We also appreciate your feedback about address handling. Real world customer data is rarely perfect, and your point about local variations and missing details is very valid. Hearing that OptimoRoute gives your business a more professional feel and supports your growth means a lot to us. Thank you again for trusting us with such an important part of your operation. Best OptimoRoute Team Replied May 2026 --- ### optimoroute makes business logistics easier - Overall rating: 5/5 - Reviewer: jennifer g. - Verified reviewer: Yes - Industry: Farming - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. great - works well for our business needs. have been a customer for many years and always get quick assistance when needed. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros quick and easy to use. generally works without any glitches. love the sms feature for customers to track their orders. #### Cons wish the phone app allowed you to modify the route. sometimes i am not at my computer when i want to modify our drivers routes. #### Reasons for choosing OptimoRoute i only have experience with optimoroute and havent wanted to try to learn something new --- ### Good Features, Inconsistent Routing Between Nearby Locations - Overall rating: 3/5 - Reviewer: Miller J. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Experience is 3 stars. It works for what I’m doing, but it could be much more optimized. It often takes me 15–30 minutes to manually adjust a 160-location route because I don’t like my drivers going in circles. I’m sure Optimoroute performs well for trucking, but for neighboring deliveries, it feels mid. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I really like the mobile integration feature, the live dashboard, the POD requirements, and the report export tools. These all make it easier to manage large delivery routes and keep my team organized in real time. The exports are helpful, but they would benefit from better photo access and more flexibility. Ideally, I should be able to create custom reports for my clients and adjust exactly what they can or cannot see. This matters because there are times when certain locations shouldn’t be shared, or when specific information needs to remain confidential. Adding that level of control would make the reporting feature significantly stronger. #### Cons The route optimization between neighboring locations is not very accurate, which creates extra work on my end. When I’m managing dense delivery routes with many stops close together, the system often sequences them out of order or sends drivers back and forth across the same areas. This defeats the purpose of efficient routing and forces me to manually reorganize routes that should already be streamlined. For large-scale drops with 100+ locations, these inaccuracies add up quickly and impact both time and fuel efficiency. The tool has potential, but the optimization for neighboring locations definitely needs improvement. --- ### Excellent software, well designed and always being improved. - Overall rating: 5/5 - Reviewer: Adolfo S. - Verified reviewer: Yes - Industry: Commercial Real Estate - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. very good software, company and billing is all in place, have no complaints, no downtime, no issues and no problems. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Its very easy to use, user friendly, fast and it does the work in the best way possible, times i have reached out customer service they have very fast replies to any concern i have, i have been using it for almost two years now and even if i get a free routing app now im so used to its practicity that i wouldnt change it. isnt expensive, you get what you are paying for. One day with a bad route will make you waste a lot of money on time and fuel, its worth every dollar. #### Cons Only thing i dont like is when i have more than 100 routes the system wont enumerate my orders on the map and it just represents them with a dot. im the kind of persons who needs to see where im standing at in relation to my route, so i keep my routes under 100 so i can have the full experience and calm my anxiety. I understand it would look like so saturated with all those numbers if its more than 100 but its just my personal opinion. --- ### Great software, reasonable cost - Overall rating: 4/5 - Reviewer: Neil O. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It's been good overall. I did have the option to plan 2 routes, but had to reduce it to 1, because of a cost increase that happened a year or two ago. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Optimoroute is easy to use, and many improvements over the years, makes that much more so. Drag and drop capability is an example. #### Cons The cost - even though compared to many others, it is relatively lower cost, it is really the only thing I can look less favourably on (yes, I'm from Canada). #### Reasons for choosing OptimoRoute We are franchise system, and it was recommended by the franchisor - despite cost increases, we stuck with them, as the price is still better than many others out there. #### Vendor response Hi Neil, Thanks for the honest review and for sticking with us over the years, that really means a lot. We’re glad to hear the platform has become easier to use over time and that features like drag and drop are making your day to day planning smoother. Those small improvements really add up when you’re working with routes regularly. Thanks again for the trust, especially knowing you’ve explored other options. We’re glad OptimoRoute continues to be a good fit for your franchise operations. Best OptimoRoute Team Replied April 2026 --- ### Great software for my one man company - Overall rating: 5/5 - Reviewer: Bryant L. - Verified reviewer: Yes - Industry: Environmental Services - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My business wouldn't run nearly as smooth without Optimo Route. It's affordable and I am still discovering useful features. Highly recommended. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Optimo Route has been an essential routing software for my small business. I am just one man doing local residential irrigation. I can easily route all my appointments for the day, week, month, year. I have annual services and can easily schedule using past routes and copy to future visits. There are many options I don't utilize but see value as my business grows. I can easily change routes, see the addresses on a map, client names, assign priority stops, and then send it all to the driver app. I have not encountered any issues that needed support. The monthly fee is nothing compared to the value and ease. This is an entire logistics and transportation program. #### Cons There are so many software programs that offer these same logistical options within larger client service and booking programs. Once my business is big enough to use one of those complete service all-in-one management programs, I probably will not need Optimo. For now it keeps my overhead costs low as I just have to do a little extra work to manually sync with my appointment and client Mgmt program. #### Reasons for switching to OptimoRoute Offers the features I needed to organize my company routing. #### Vendor response Hi Bryant, Thank you for the great review! We love hearing how OptimoRoute helps keep a one-person operation running smoothly. When you’re doing everything yourself, having your routes for the day, week, or even the whole year clearly organized can make a huge difference. It’s also great that you’re already seeing value in features you may use as your business grows. And while many larger management platforms include basic routing, quite a few teams still pair them with OptimoRoute for the optimization side. If you ever want help connecting OptimoRoute with your client management tool to reduce the manual syncing, our team will be happy to help. Thanks again for the recommendation! Best OptimoRoute Team Replied April 2026 --- ### Great for dispatchers, frustrating for developers - Overall rating: 4/5 - Reviewer: FORREST S. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. While OptimoRoute is a capable standalone product for dispatchers, it falls short as a developer platform. We are building a custom app around their routing engine, and the lack of administrative API endpoints forces us into clunky, manual workarounds for onboarding. It's great for basic route planning, but the API needs a major overhaul to support real scalability. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The actual route optimization engine is very powerful. Once you finally get your data and fleet configured in the system, it handles daily planning, order pushing, and live tracking reliably. It's a solid operational tool for day-to-day dispatch execution #### Cons The REST API is severely limited and not developer-friendly for administrative tasks. The biggest roadblock is that you cannot programmatically create or import new drivers or vehicles via the API. Even for a brand-new driver, you are forced to break out of your custom app and manually use their web dashboard or CSV upload to build their profile before the API can interact with them. It also lacks basic endpoints like bulk order retrieval by date, making custom integrations a hassle. #### Reasons for choosing OptimoRoute Price was the major deciding factor. Full-suite platforms like ServiceTitan and Jobber were cost-prohibitive because we would be paying a premium for CRM and invoicing features we simply didn't need. OptimoRoute gave us a much better price-to-performance ratio by offering a powerful, standalone routing engine without the bloated software costs. --- ### Loveing OptimoRoute - Overall rating: 5/5 - Reviewer: Nancy H. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I love optimoroute. It has made making my route and keeping track of my drivers progress so much easier. It does everything I need it to do. I haven't found another routing service that does a better job than OptimoRoute #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros This app has made my routing so much easier. I like how easy it is to route and how much it saves me time communicating changes to the route with my drivers. I always recomend Optimoroute to other mom&pop trash companies since it is so inexpensive and worth every feature. #### Cons I would like to see more on demand customer support even if it is an AI chat bot helping me figure out how to fix something. Theres so many features I haven't started working with since I am not 100% sure that I know how it will work. #### Reasons for choosing OptimoRoute Beacuse of the pictures that we can uptraload to the route. THis helps us so much when clients claim something was not done --- ### Awesome product for the price. - Overall rating: 4/5 - Reviewer: DJ T. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I've been using the service for years, I use Jobber as my CRM but the routing and automatic communication is garbage. Optimoroute has been my go to service for years now. With lot's of different needs from overnight routing for weeks, across hundreds of locations, to day to day service use. There are so many parameters which is great, but sometimes can make it hard to use for someone new to the software. I've always had someone call me and help me with service although it usually took a couple days for them to get back to me. Without a computer it's nearly impossible to edit or change your routes, the mobile desktop version doesn't work and these changes can't be made from the app. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros super quick and efficient to transfer data and best routing I've found especially for the price. customer support has been amazing when I needed assistance, although it usually took a couple days to talk to someone in person. love the automated texts for tracking and appointment time frames. #### Cons Lot's of options can make it difficult to learn, some parameters will keep you from being able to route orders with no clear reasoning why. takes some time and patience to figure this out. #### Reasons for choosing OptimoRoute other routing services were as the crow flies, too much hands on to create routes. #### Vendor response Hi DJ, It’s great to hear the routing quality stands out, especially compared to other tools you’ve tried. Moving data quickly, building routes across hundreds of locations, and having automated texts keep customers in the loop… that’s real operational value. We’re also glad our support team has been there when you needed help. That follow-up matters, even if it sometimes took a little patience. We hear you on the learning curve and the number of parameters. There’s a lot of power under the hood, and that can feel heavy at first. And your point about editing on mobile is noted. Thanks again for sticking with us and for sharing such an honest review. Best OptimoRoute Team Replied February 2026 --- ### Excellent Delivery Tracking Software - Overall rating: 5/5 - Reviewer: Graham C. - Verified reviewer: Yes - Industry: Wholesale - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Great software to use and very customer friendly as well, tracking for customers to be able to see where the drivers are, has cut down on phone calls to the office asking where the delivery is up to. #### Cons Nothing major but for us we would like to have the ability to place customers in the system to like a holding area to be ready to allocate a delivery day to drag or move to the relevant day when required, or if there is a change they can be removed from a route back to holding for rearranging instead of deleting or placing in a random day to save re entering the details. #### Reasons for switching to OptimoRoute I received a delivery myself and Optimoroute was used and i liked it as a consumer #### Vendor response Hi Graham, Thank you for the thoughtful review! We're happy to hear that OptimoRoute has been a great tool for your team and has made a real difference in customer communication—cutting down on those “where’s my delivery?” calls is always a win! Your suggestion for a “holding area” to temporarily store orders before assigning or rescheduling them is a great idea. That kind of flexibility would certainly make managing dynamic delivery schedules even easier. We’ll share this with our product team for consideration. Thanks again for your feedback and for using OptimoRoute! OptimoRoute Team Replied August 2025 --- ### A definite Five Star routing system - Overall rating: 5/5 - Reviewer: Tony D. - Verified reviewer: Yes - Industry: Environmental Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Definitely a 5 star routing system. I have enjoyed how easy it is for me to use to plan the day for my employees. I love being able to track my employees throughout the work day and know when they should be expected back #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The website is easy to use. I am able to complete a daily schedule for my employees in a matter of minutes. I am also able to track their progress easily throughout the day which is helpful in planning. #### Cons Haven't really had an issues and I have been using it for over 3 years now. The system works as designed. #### Vendor response Hi Tony, We’re really glad OptimoRoute helps you plan your team’s day so quickly and keeps everything easy to track as work progresses. Having that visibility throughout the day can make planning and coordination so much smoother. And hearing that the system has simply worked as expected all these years is one of the best compliments we could ask for. Thanks again for the five stars and for trusting OptimoRoute with your operation. Best OptimoRoute Team Replied May 2026 --- ### Grow Efficiently - Overall rating: 5/5 - Reviewer: Santiago A. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent experience. It has helped me grow my business with efficiency and trust. Also is very affordable. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Flexibility about programming different routes with several instructions and having the delivery proof for the client #### Cons Sometimes it lags between central platform and driver app. Generating some mistakes on deiver route live #### Vendor response Hi Santiago, Thank you for the great review. We’re really glad OptimoRoute has helped you grow your business with more efficiency and trust. Being able to build flexible routes with detailed instructions while also giving clients clear proof of delivery can make a huge difference in logistics operations. We appreciate your note about occasional lag between the platform and driver app as well. That’s helpful feedback and we understand how important real time accuracy is in the field. Thanks again for sharing your experience. We’re proud to support your growth. Best OptimoRoute Team Replied May 2026 --- ### Game changer for multi stop routing - Overall rating: 5/5 - Reviewer: Briana R. - Verified reviewer: Yes - Industry: Insurance - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It saves me hours of time every week and makes creating routes almost fun. It quickly became a necessity in our loss control inspection business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Functionality: 4/5 #### Pros The ability to import orders in a spreadsheet format and have them populate so I can have a clear picture of how to separate orders into daily routes. Being able to add and remove stops in real time for my driver. #### Cons The price hike. Long-time customers should have been grandfathered in to the price we agreed to. I also wish there was integration with Tesla navigation. #### Vendor response Hi Briana, “Game changer” is one of those phrases that really sticks with us — especially knowing OptimoRoute saves you hours every week and has become a must-have for your loss control inspections. Turning multi-stop routing into something clear (and even a little fun) is exactly what we hope for. We’re glad the spreadsheet imports and real-time stop changes are helping you stay flexible with your drivers. That ability to see the whole day at once can make a huge difference when plans shift. We also hear you on the pricing. Changes like that can feel especially frustrating when you’ve been with a tool for a long time, and it’s fair to want consistency and clarity there. If you ever want to walk through your plan or talk about options, our team is always happy to have that conversation and help make sure you’re getting the value you expect. Thanks again for sharing your experience and for trusting OptimoRoute with such an important part of your work. Best OptimoRoute Team Replied January 2026 --- ### Review of Optimoroute - Overall rating: 5/5 - Reviewer: Dale D. - Verified reviewer: Yes - Industry: Utilities - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, I am completely satisfied. I think that is shown in the fact that I have been using it for about 5 or so years. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the ease of use. For the most part it has everything that I need. It allows me to add all of the stops that I need. #### Cons Sometimes it will throw the address/stop to a different location than it actually is and only the person running the route knows where it actually is. #### Vendor response Hi Dale, Thank you for the great review and for being with us for five years or so. That kind of long term trust really means a lot. We’re glad OptimoRoute has been easy to use and flexible enough to handle all the stops you need day to day. We also appreciate your note about occasional address placement issues. That’s helpful feedback. Thanks again for sharing your experience and for continuing to trust OptimoRoute with your routing. Best OptimoRoute Team Replied May 2026 --- ### Great Routing Software - Overall rating: 5/5 - Reviewer: Kristen T. - Verified reviewer: Yes - Industry: Insurance - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It is a good value for my money and I will continue to use the product. I also enjoy the app on my phone. It perfectly shows my route and integrates with GoogleMaps to direct me to each stop. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I can simply add addresses and in seconds my day is planned. It saves me time every day from making the route to executing the route. The software is easy to learn and you can be making efficient routes within minutes. I am a single person business owner, so there are probably many great features that I am not using. #### Cons There are no cons that I have run into. I enjoy using OptimoRoute every day to maximize my time on the job. #### Vendor response Hi Kristen, This is such a great snapshot of a real workday: add the addresses, hit a button, and suddenly the whole day makes sense. That feeling of “okay, I’m set” in just a few seconds is exactly what we hope for, especially when you’re running a business on your own and every minute counts. We love hearing that OptimoRoute saves you time not just planning the route, but actually executing it out in the field. You’re also right about the extra features. They’re there if you ever need them, but there’s nothing wrong with using just what works for you right now. If it’s already making your days easier and giving you good value, that’s a win in our book. Thanks for sharing your experience — we’re really glad OptimoRoute is part of your daily routine. Best OptimoRoute Team Replied December 2025 --- ### The best routeplanner for our deliveries - Overall rating: 5/5 - Reviewer: Henri d. - Verified reviewer: Yes - Industry: Wholesale - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Our overall experience with OptimoRoute has been very positive. The system is easy to use, helps us plan routes more accurately, and supports our team in managing multiple drivers and deliveries in a more structured way. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Perfect fit for what we need: multiple drivers, accurate planning, and a clear overview of our daily routes. It saves us time, reduces manual planning work, and helps us organize deliveries more efficiently. #### Cons If we want to change one stop in the route, the complete route sometimes changes, which can be confusing. It would be helpful if small manual adjustments could be made without affecting the entire planning too much. --- ### Big fan of OptimoRoute - Overall rating: 5/5 - Reviewer: Michael D. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very happy. It's become a daily used piece of software that replaced an outdated approach and has allowed us to improve operations #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of integration. We found the software and had it set up within one or two phone calls. Love how easy it is to use #### Cons Little outdated user interface, however if the cost of updating was passed on through licenses, i would be happy with it how it is #### Vendor response Hi Michael, We love hearing this. Getting up and running in just a call or two, and then actually enjoying using the software day to day, is exactly how it should feel. Especially when you’re trying to improve operations without adding friction. We also really appreciate your honesty about the interface. That kind of feedback matters, and it helps us keep the right balance between improving things and keeping OptimoRoute accessible and affordable. Sometimes “not flashy, but it works” is the right tradeoff… especially when it’s doing the job every single day. Most of all, we’re glad OptimoRoute has replaced an old, clunky process and become part of your daily rhythm. Thanks for the trust and for being such a big fan. Best OptimoRoute Team Replied December 2025 --- ### Plan smart, not hard - Overall rating: 4/5 - Reviewer: Nathali C. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I use it on a daily basis to plan the routes for my drivers according to the area and times. It's really useful, more than other apps. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The fact that I can see where all my orders are located so I can plan my drivers accordingly and efficiently. #### Cons We handle returns as well and I would like to tag them, or find a way to differentiate from deliveries. #### Vendor response Hi Nathali, we love your review! As for the returns, you can absolutely differentiate them from the deliveries, so it’s clear to drivers, customers, dispatch, by using the order type Pick up. You can also add a custom field. Reach out to Support and we'll walk you through the easiest and best way to set it up for your needs! Best OptimoRoute Team Replied March 2026 --- ### Must have app for deliveries - Overall rating: 5/5 - Reviewer: Stijn V. - Verified reviewer: Yes - Industry: Food Production - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Time saving app. A must have for anyone who does deliveries. The customer service is very fast and effective in their responces. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very effective route planning. Our drivers are mostly exact on schedule. Our custumers appreciate that very much. #### Cons The system has no knowledge of roadworks, wich disrupts the scheduling. That is often necessary to draw up an effective schedule. #### Vendor response Hi Stijn, Thank you — “must have” truly means a lot. We’re especially glad to hear your drivers are staying on schedule and that your customers appreciate it. In food production, being on time builds real trust, and it’s great to know OptimoRoute is helping you deliver that consistency. We’re also happy our support team has been quick and effective when needed. We understand your note about roadworks and appreciate you pointing it out. Thanks again for the trust — we’re proud to support your deliveries. Best OptimoRoute Team Replied February 2026 --- ### Awesome Service - Overall rating: 5/5 - Reviewer: Tajinder S. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Our overall experience with OptimoRoute has been very positive. It has helped streamline our delivery operations, save time on route planning, and improve efficiency across the business. The platform is reliable, easy to use, and has made managing drivers and deliveries much simpler. Customer support has also been responsive whenever we've needed assistance. Overall, it's been a valuable tool for our growing delivery business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We've been using OptimoRoute for our meal delivery business, and it has made a huge difference to our operations. Route planning that used to take a significant amount of time can now be completed in minutes, helping us save both time and fuel costs. #### Cons The pricing can be a bit expensive for smaller businesses, and it took some time to learn all the features when we first started using it. Other than that, we've had a positive experience. --- ### loving OPTIMOROUTE - Overall rating: 5/5 - Reviewer: Andrea M. - Verified reviewer: Yes - Industry: Alternative Medicine - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. have used other routing services and it was always issue with it and being able to use optimoroute has been a huge help and joy!!! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros the user interface is so easy to manage especially in fast paced times. customer support is always ready and willing to help with ease. #### Cons issues when putting in locations and adding the first line it will act funny sometimes but other then that no problems here --- ### awesome routing product for [sensitive content hidden] - Overall rating: 5/5 - Reviewer: Gary S. - Verified reviewer: Yes - Industry: Import and Export - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. great product #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros we have been using for last 5-7 years on a daily basis to grocery delivery routing and it has never been down and worked flawlessly for us #### Cons direct intergration with shopify great product #### Vendor response Hi Gary, Thanks for the kind words and for sticking with us for so many years. Using OptimoRoute daily for grocery deliveries and having it run reliably without downtime is exactly what we aim for. When things are moving fast, “it just works” really matters. We also appreciate the note about Shopify integration. That’s helpful feedback, and it’s always good to know what would make an already solid setup even better for you. Thanks again for the trust and for sharing your experience. Best OptimoRoute Team Replied January 2026 --- ### Solid Routing Software A+ - Overall rating: 5/5 - Reviewer: Zachary G. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I've been using it for a number of years and I've appreciated how dedicated they are to adding new features and making the UX better. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Its easy to use and constantly getting better. Seems like they are making big updates very often, which is nice. #### Cons Price tiers can be a little much for use. I only use the software 3-4 days a month and it would be nice to be able to upgrade to the better features based on use. #### Vendor response Hi Zachary, A+ — we’ll take that all day. Thank you. It’s great to hear you’ve noticed the steady improvements over the years. We really are committed to continually refining the product and rolling out meaningful updates, so knowing that comes through on your end means a lot. And the fact that you’ve been with us for years says even more. We also understand your point about pricing tiers, especially with lighter monthly usage. That’s fair feedback, and we appreciate you sharing it. Thanks again for sticking with us and for recognizing the work that goes into making the platform better. Best OptimoRoute Team Replied February 2026 --- ### Use of Product - Overall rating: 4/5 - Reviewer: stephen g. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 51-200 employees - Product usage: Used monthly for more than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It works well for what we need this product to do. It gives us more accurate route to plan our drivers day when we are busy in season. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The accuracy of routes making sense. I also liked the security of the product and operational safety. #### Cons At times, it seems cumbersome when creating routes especially have to create return stops to terminal. #### Vendor response Hi Stephen, Thanks for sharing this. We’re glad the routes make sense in real-world use — that practical accuracy matters a lot when you’re coordinating drivers, especially during busy season. It’s also great to hear the security and operational safety stand out. That peace of mind isn’t small. We appreciate your note about creating routes and return stops feeling cumbersome at times. Thanks again for taking the time to leave a review — we’re glad it’s supporting your planning when things ramp up. Best OptimoRoute Team Replied February 2026 ## More reviews [Next reviews](https://www.softwareadvice.com/fleet-management/optimoroute-profile/reviews/?page=2) --- OptimoRoute Reviews, Pros and Cons - 2026 Software Advice