All Quickbase Reviews

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Josh

11 - 50 employees

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed June 2023

Quickbase is best built by the users

George

Verified reviewer

Information Technology and Services, 2-10 employees

Used less than 2 years

Review Source: GetApp

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

Reviewed February 2016

Quickbase: the the missing link between applications and and business owners

I have used Quickbase for about 2 years now, and I have needed to create the application for my company from scratch. After having dabbled with the likes of designing a SQL or Access database, to creating a seemingly easier FileMaker application, Quickbase ended up winning those, hands down. From a UI/UX perspective, Quickbase is a very intuitive products. You will immediately notice the attention to detail in designing this product the very first time you run into an error in a formula, or any design element. All feedback from the application is so detailed to the point where it practically resolves the issue for you. No other application has ever done that for me. Furthermore, it allows even a non-technical user create fairly complex applications that are far from achievable using a normal database product. Even if you are looking to create certain more advanced functionality in Quickbase, for instance, interacting with other applications via the API, you have native connectors within Quickbase which is constantly growing, and you can use applications like Zapier to further than integration without requiring any programming knowledge. I can write about the benefits of this application for pages, but, I will just say that, if you are drowning in Excel sheets to run your business, and have no way to link your data in an elegant way, do yourself a favor, and check out Quickbase for this purpose.

PROS

- Easy of use (Great UI/UX) - Flexible Interface - Scalable - Supports a full API for integration to virtually any other application - Allows for scaling to a multi-user application, allowing for complex workflows to match business process. - It's a mature product, which means that you would hard pressed to ask a question that hasn't already been answered by one of the Quickbase geniuses in the community forums. - The community support is fantastic, and their support is very quick and efficient.

CONS

- Reports are not easily formattable. So, if you want to send out reports to your clients, or internally within the company, you would have to resort to 3rd party tools to allow for such functionality. I'm hoping that Quickbase will work on this particular aspect of their reporting in future releases.

Vendor Response

Thanks for the fantastic review, George! Glad to hear QuickBase is working for you and your organization. We are always working to enhance QuickBase -- including updating our reporting options -- so please stay tuned for great new features in the future!

Replied February 2016

Aykut

Information Technology and Services, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

A Comprehensive and Cost-Effective Software Platform: My Review of Quickbase

Overall, Quickbase has been very useful in helping us to create custom games and applications quickly and easily. It has enabled us to create custom forms and reports, allowing us to collect and analyze data more effectively. Additionally, the cloud-based platform has allowed us to access our data from anywhere, making it a great tool for remote teams. Finally, the API has allowed us to integrate Quickbase with our existing business processes, providing us with a powerful, efficient solution.

PROS

I like that Quickbase is easy to use and highly customizable. It is a great tool for creating custom games with a wide range of features and options, including mobile access and an API for developers. It also has a great support system and helpful tutorials to help you get started. The fact that it is cloud-based also makes it very convenient and accessible.

CONS

One of the things I like least about Quickbase is that it can be difficult to integrate with existing business processes. It also can be challenging to set up custom forms and reports. Additionally, the mobile access feature is not as robust as I would like it to be. Additionally, there are some features that I feel are missing, such as the ability to customize the user interface.

Reason for choosing Quickbase

I considered a few alternatives when purchasing Quickbase, including Zoho, Salesforce, and Microsoft Dynamics. However, we chose Quickbase because it offered the most customizable features and was the most cost-effective option. Additionally, Quickbase had a great support system and helpful tutorials to help us get started, and the cloud-based platform made it easy to access our data from anywhere.

Reasons for switching to Quickbase

We made the switch to Quickbase because of its ease of use and customizable features. We wanted a platform that would allow us to quickly create and manage our data and applications, and Quickbase was the perfect fit. Additionally, the cloud-based platform made it easy to access our data from anywhere, and the API allowed us to integrate with our existing business processes.

Michelle

Telecommunications, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed August 2023

Quickbase Review

PROS

Quickbase allows developers to customize the apps, forms, tables, and fields to best fit our application. It allows us to use coding to achieve some cool code pages and buttons within our apps. In addition, Quickbase continues to make improvements to the ease of use both within the apps and the Pipelines. Adding drag and drop features allows us to make changes quicker than we did before when we had to remove and re add.

CONS

Additional Pipeline tags would be a nice feature to have. Right now we are limited on the number of tags we can have for our Pipelines. Additionally, it is difficult to remove old tags as you have to go through each individual Pipeline and remove the tag. This is especially difficult for companies with hundreds of Pipelines such as ourselves. Additionally, we would like to see some of our support cases gain more traction. There have been numerous times where we submit an issue and the ticket either gets ghosted after the first communication, or the ticket just gets closed with no explanation. Currently there is an issue where our users can see the fields under a tab that is "hidden".Finally, it would be beneficial to be able to see more helpful details in the field usage page, especially with Pipelines. It tells you if it is used in one but there is no easy way to find that Pipeline from the information given.

abe

Financial Services, 11-50 employees

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed May 2020

Disturbing Relationship with a company that should be there for your success

In the begining, we started using the app. everything was great until about a year in. im not happy and for the investment, take my advise, SPEND the Extra money and just use Salesforce they arent the best platform for no good reasons. we have already started using Salesforce and have befitted from the switch Greatly.

PROS

This App is basically an excel sheet on steroids.

CONS

The app takes you through multiple steps to save, add or edit an app page. When it comes to process, this app will make you click "Edit" then once you enter your data you have to click "save". The "premier" users or platinum users is ok but when you try to speak to them, all you get is "good luck going else where" . The fact is, they will lure you in, but lets face it. once you move your database in, they count on you not moving it out.

Reason for choosing Quickbase

I thought it would be the same quality for a cheaper price, we were all wrong.

Mark

Telecommunications, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2023

Quickbase: The Low-Code/No Code Platform that Gets Results!

Overall, Quickbase has done a good job at eliminating multiple spreadsheets that were previously used for project management. They are very receptive to clients' needs and actively encourage product feedback, so they continue to morph the product into an even better one.

PROS

Quickbase makes it simple to develop new applications and reports as the business needs change. The UI can be customized as much as you're willing to take it and it certainly beats having to use a spreadsheet!

CONS

Their Pipelines product (formerly CloudPipes) is a good way to automate processes within other QB applications as well as external systems, but it's still missing some features that are very nice to have (like real-time error processing and ways to rerun only certain failed steps).

Farzam

Internet, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed January 2023

Quickbase: A Comprehensive Database Solution

Overall, we have had a great experience with Quickbase. It has allowed us to manage our data in a way that has been incredibly convenient and efficient. The user interface is intuitive, and the customization options are vast, allowing us to tailor the solution to our specific needs.

PROS

Quickbase is an incredibly versatile and robust database solution. It has allowed us to manage our data with ease and efficiency. The user interface is intuitive and user-friendly, making it easy for us to quickly locate and organize our data. Additionally, the customization options are vast, allowing us to tailor the solution to our specific needs.

CONS

One of the drawbacks to Quickbase is the cost. While it is a comprehensive solution, it can be expensive for some businesses. Additionally, the app development process can be a bit cumbersome and time-consuming.

Reasons for switching to Quickbase

Quickbase stands out from its alternatives due to its robustness and versatility. It offers a wide range of customization options and has an intuitive user interface. Additionally, the app development process is relatively straightforward, allowing businesses to quickly and easily develop databases that suit their specific needs.

Dnyanoba

Verified reviewer

Pharmaceuticals, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Quickbase for management of all work and projects

It is overall very positive experience with Quickbase and it also showing good impact on our business works by saving time, resources and maintain our projects with timelines.

PROS

For each and every types of management of projects, task and any online projects we can use Quickbase. Now a days we can widen its use in many different places as well.

CONS

Search options of projects and sub folders can be even better. Needs to improve Documents management features.

Reason for choosing Quickbase

Low Cost, lot of different features, and customer support also are very important points to select Quickbase as our choice.

Reasons for switching to Quickbase

Quickbase has many features which we can use in our different departments and also very cost effective software compare to others.

Josh

Verified reviewer

Information Technology and Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Quickbase apps are best when envisioned and built by the Business Users

Education of internal Quickbase builders is key to bringing together the above ideas. Business professionals at your company can learn about and capitalize on Quickbase's foundational building blocks with the help of a teacher. Say your company needs a particular app ASAP, and you don't want to go through the traditional iterative cycles with IT professionals to build it. Rather you prever to ask a Quickbase teacher to help YOU do the work. You can learn the basic Quickbase underpinnings as much as you feel comfortable with. When you get to parts that you don't know how to build, just ask for more knowledge, and you will be surprised how fast you can absorb the wizardry of Quickbase. Obviously there are some parts of complex apps that might benefit from building by fully vested Quickbase consultants. However, just by knowing the basics of how Quickbase works, you will be interfacing with those consultants much more efficiently and rewardingly.From my IT / Quickbase teacher perspective, the most powerful part of Quickbase is teaching Quickbase builders on the inside of companies. I help them to build their dreams. Dreams that only they can envision, as they are the most experienced with the business details. Many of my successful Quickbase consulting engagements have lasted five to ten years in length, and started with a client who wanted to learn. It is better for everyone involved. Your end-users will enjoy the interfaces better as well.

PROS

I have worked with databases for thirty years, but Quickbase stands apart from all other platforms I've used. Because Quickbase is low-code, non-IT professionals can master it. In my previous platforms, IT professionals (me) were required to do most if-not-all implementation and configuration. However with Quickbase, a company's Office Administrator, Quality Controller, Production Lead, Project Manager, Event Planner, etc can be the core builder of apps. After all those people know way more of the day-to-day operations of the slice of the business. We IT professionals spend our time learning and working on databases, but Quickbase is so accessible by non-IT folks that their hands-on building can greatly enhance the end result of all data app builds. If your company makes high-end medical equipment, then would you rather have the Head of Quality Controller be the lead architect and builder of your QC apps, or an IT professional who has zero experience controlling your product quality. Would you prefer to meet your Quality Controller at the water-cooler to discuss new specs in a few spoken words, or to relaying your thoughts through that person via Powerpoint specs to the IT team? It is a blessing to have people who drive the company also drive the vision and outcome of Quickbase apps.

CONS

The thing that scares people about Quickbase is that it is so unlimited in what it can do. Users can build process flow, CRM, inventory management, personnel onboarding, and construction project documentation apps; the possibilities are endless. That can be a bit scary for a prospective new user who only wants one thing, and they want it now. They might not have the patience for a platform that can be everything to everyone in their company. And yet, adaptability is what makes Quickbase so great. Users can knit together widely disparate parts of their company on the single Quickbase platform, with world-class ease of use.

Idaly

Verified reviewer

Semiconductors, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

Quickbase helped me improve team efficiency.

The benefits of Quickbase are numerous, from faster app creation and custom workflows to increased team efficiency. The ability to tailor the platform to our specific needs has allowed us to improve project management and make decisions based on real-time data. Process automation has reduced errors and waiting times, increasing customer satisfaction. In short, Quickbase has provided us with a solid platform to drive the success of our projects and facilitate innovation in our organization.

PROS

Quickbase has been a real game changer in my role as a Project Manager. The ease of building and customizing apps without the need for programming knowledge has allowed my team and I to develop custom solutions for our specific challenges. Real-time collaboration and change tracking improved our communication and productivity.

CONS

While Quickbase is a powerful tool, I've found that the subscription cost can be a hurdle for some organizations. Some advanced features may also require additional support from a platform expert, which can increase costs.

Magaly

Verified reviewer

Textiles, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2023

An experience of 11 months of use

As I use a few software that generate reports, this one also allows me to do them and so I relate them and generate a more complete file. In the time that I am using it, I find it an easy to use application.

PROS

The best thing about this software is the possibility to generate reports, something that in my field is very useful and saves time. In addition, it allows you to create applications with little or no programming experience.

CONS

In my case I consider it a more useful application for developers. Some modifications require a more technical handling, so that people from the area of letters like me, we would use it somewhat superfluous.

Anonymous

11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

FUNCTIONALITY

5

Reviewed July 2020

Great for small teams!

I would not recommend this to anyone not dealing with complex, or repetitive, data flow. There are better, simpler programs for it. I use it to track thousands of tiny, moving bits of information, and while I wouldn't say it's perfect -- it does a darn good job. QuickBase isn't that intuitive, but after a few weeks of loose training, it's still one of the better options and I found it reasonably easy to explore.

PROS

-It is highly customizable! You can add and remove features relatively easily. -Apps can be set to not be available to all employees -- which is useful for both security, as well as efficiency. I like not having to browse 99 tabs to find the one I need. -Online usage, nice for both in office and out of office work. -Data entry and updating are simple and straightforward, which makes training somewhat quick. -Broadly applicable across numerous industries, I've found it extremely useful for many different information communicating and recording purposes.

CONS

-To really make the most of QuickBase, there needs to be someone with high technology literacy to set everything up and troubleshoot. It can be used simply, but only if your needs are simple, and Quickbase will probably be more than you need if you're just looking for sales tracking or similar. -Though not difficult, adding new data points can be extremely time consuming. In a small workplace, it really does matter if someone needs to spend several days entering data into the same forms, hundreds of times, across different apps. Obviously, this will vary depending on what the needs are. -It takes a lot of clicks to get somewhere. A minor issue really, but I find it irritating to have to 10 things to get what I want because the search function isn't particularly sensitive.

Vendor Response

Thank you for taking the time to share your thoughts with us. Customer feedback is highly encouraged as it allows us to bring your suggestions to life. We highly recommend that you take a look at the QuickBooks Blog. (https://intuit.me/2L2zqTv) This is where the latest product news is released. Wishing you a fantastic business year! -Hannah, The QuickBooks Team.

Replied August 2020

Albert

Real Estate, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed September 2021

Quickbase is a Game-changer for Small Business Management

We have automated workflows and processes to reduce human error, especially in relation to deadlines and follow up tasks; we have been able to analyze our business in detail and make better informed decisions; we use quickbase in every aspect of our varied business - to process real estate transactions, compile and analyze business data, coordinate and run government grant programs, coordinate constructions projects and more.

PROS

Easy to begin immediately creating and customizing workflows and reporting; creates immediate and quantifiable time and resource savings. Automations increase these efficiency gains immensely and are easy to use.

CONS

Integrations and automations are extremely powerful tools that exponentially increase the value of quickbase but the switch from automations to pipelines presents a major issue in that pipelines are not intuitive or easy to use for the low-code manager. Without an easier to understand interface and/or much better documentation and support, the elimination of automations in favor of pipelines could be a major detractor from the usefulness of quickbase.

Norman

Pharmaceuticals, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

FUNCTIONALITY

4

Reviewed August 2020

Our main project management tool

PROS

- Users can be taught how to use main features in short period of time. - Graphical interface gives good reporting of metrics. - Easy to use as a ticketing and request tool for interactions with clients. - Easy to find/locate previous tickets for prior projects and work. - Ability to make sub-tasks of a projects allows work to be split up and assigned.

CONS

- Inability to take more the three attachments for a particular project seems space limiting for larger endeavors. - Limited number of user licenses means only certain people can use/create tickets.

Vendor Response

Hey there, Norman! We'd like to thank you for taking the time and leaving us a review. We'd be happy to submit your feedback to our developers. Most of the updates and features we roll out come directly from our community. You can keep up to date with the new additions to QuickBooks by visiting our blog: (https://quickbooks.intuit.com/blog/). We also recommend visiting our community page for tips, answers to commonly asked questions/support and more: (community.intuit.com). We hope you have an amazing day! -Jay, The QuickBooks Team.

Replied August 2020

User Profile

Ashley

Verified reviewer

51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed March 2018

Useful and innovative with a few unfortunate quirks.

The software can be made HIPAA compliant and we were able to gather data from it in another form. Those were the top 2 benefits.

PROS

The customization capabilities are impressive. You can create pretty much anything using this software, and what's even more impressive is that you can gather data using this software. I used it to create satisfaction surveys (both internally and externally) and it proved to be an invaluable tool in that sense. Additionally, this software proved to be a fantastic asset with maintaining patient portals, employee profiles, etc.

CONS

Unfortunately, profiles (as easy as they are to create) are very easy to delete and screw up. You can manipulate security access and such, but if someone makes a wrong move and deletes a profile (or worse, a FIELD), you're in trouble. ALL of that data will be lost if that happens. It would be nice to have an automatic backup of some sort just in case, but we did not find that to be an option in our testing and use of the product. There are a few odd quirks, as well -- for instance, you may have to create relationships that are multi-faceted or "backwards" to get profiles to "talk" to each other. Sometimes that feature is not as intuitive as you might hope.

Robertson

Verified reviewer

Printing, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

Deploy highly customizable workflow apps in no time

Overall, it meets our business and operational needs within manufacturing quality. We use QuickBase in a number of our operations workflow. Workflow automation, messaging system, and customizable user dashboards are 3 key features in this app that we use a lot.

PROS

QuickBase is one of those apps that allow actual app users to design and create applications based on what they actually need. This is a platform that allows you to deploy apps in no time. This app also allows you to continuously evolve your apps as new requirements arise.

CONS

Just like any other platforms in the market, this platform is constantly evolving. Areas where I think QuickBase can improve more is its native report generation capability. More chart types and more widgets you can fit in the dynamic dashboard within its native capability is a welcome improvement.

Anonymous

1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed February 2019

Excellent tool, but licensing and pricing make it less ubiquitous

PROS

QuickBase is an incredible tool for modeling business processes. I've seen it used for everything from small TODO lists, where a tool like Asana is overkill, to running the inventory and procurement process for Fortune 500 companies. It's sweet spot, though, is providing a way for small teams to customize their business processes. For this, it's an incredibly valuable tool.

CONS

The pricing and licensing makes it tough to get started. This is a tool that would benefit from a large store of apps. Like a connection to Asana or Trello, the ability to push GPS coordinates from a cellphone (for field service operations), etc. It's hard to get started developing these because they don't have developer accounts, and the trial is only 30 days long.

Anonymous

1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

FUNCTIONALITY

3

Reviewed May 2019

Good concept but could be improved

It’s a good service but i think there’s a lot to improve. I see companies switching to more systems/software that integrate quickbase and service now into one easier to use application.

PROS

Once you got the hang of it it was easy to use. It’s great to be able to set timelines to each project and being able to implement templates helps make the process quicker.

CONS

This software lacks a lot of features that should be integrated and contacting support can be a pain. This software would be ideal if it intertwines more aspects that would allow users to send information to others and let other users access features and timeframes. We had to print out each form and attach them which was very old school and time consuming.

Vendor Response

Hi there, and thanks for reaching out with your comments.

Replied July 2020

İbrahim

Information Technology and Services, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT