Ratings Breakdown
User Reviews Overview
Feature Ratings
Ease-of-use
4.5 / 5
Value for Money
4.5 / 5
Customer Support
5.0 / 5
Functionality
4.5 / 5
Pros
"Easy to use and people in this Company are great. Wonderful people working in this company and very friendly"
"I like that it's very easy to use. I can go right in and get the information I need within seconds. "
"From day one it was very easy to use and provides more than adequate customization. "
Cons
"We had some bumps at the beginning needing more specific trackers for the cranes but once everything was ironed out we have not had any problems since."
"Nothing yet. like the features so far that i have seen on it. Wish you couldn't disconnect it so easy. "
"Braking alert. I am still a little confused on what makes the braking alert go off. My assumption is the timing in the drop of your speed."
Rhino Fleet Tracking Reviews
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October 2018
Anonymous
Company Size: 2-10 employees
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
October 2018
Solid GPS System with Good Reporting
I have used Rhino Fleet Tracking with one of my largest clients for the past year and it is hands down an excellent GPS system. It shows the management staff how fast drivers go (average speed), the top speed they drove, if they like to slam on their brakes and so much more. We can see if they are leaving their trucks on or turning them off while on job sites, I mean it gives us a lot of information. In the end it is much better and stores more data than other GPS systems we have used. It does eventually appear to drop data out of their system allowing you to only run reports for the last 6 months or so, but that said it is way better than the other system we used that only allowed us to look at roughly 45 days of historical data and was much more expensive. All in all I definitely think it is worth a look for anyone serious about tracking their vehicles with GPS.
Pros
- Excellent GPS system with great built-in reporting - Easy to see trucks in the field and get live data from what is going on - Can filter and isolate vehicles or drivers through filters - Allows you to review prior days and see driver routes on a map to increase efficiency - Reports can be exported in Excel and other formats for archiving and importing into other custom reports/tracking systems
Cons
- All data from the system does not appear later so you need to download the data you want to keep to view it years later. It does give you a really good time frame but eventually the data seems to drop out where you cannot get it anymore.
May 2020
preston from One Call Plumbing Inc
Company Size: 11-50 employees
Industry: Construction
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
May 2020
Best Fit for Plumbing Service Company
after working with several other vendors of fleet tracking over the last 20 years, I have seen/experienced a lot of different systems and the differences between the system..... lucky for me, when i relocated to SC for another opportunity at One Call Plumbing, I was fortunate to find Rhino while searching tracking solutions. you see, even tho i had used 4-5 other ones, i was still on the hunt for one..... so very lucky to have found Rhino.... since then, I used them on another shop I owned / aquired in NC, had several industry friends convert over to "my people" aka Rhino and will not stop using or referring Rhino.... my only fear would be that one day they would for some crazy reason stop offering their service, sell to another vendor, or change something that would make this tracking solution dream end....seriously.... it is so very refreshing to NOT have to worry about fleet tracking - I never have issues or concerns - dispatch and managment use it 24/7 and there are no issues ever !! lotsa love for Rhino !!
Pros
this is by far the best system i have found over the last 20 years of running service companies, great value for product, easy to install, software easy for dispatch team, maint records/reminders neat,simple,clean and the tech support if ever (maybe 2x in 5years) was OUTSTANDING as they get it up and running super fast. The cost is also amazing, super affordable, has allowed me to put trackers where I would normally "hold off" on prior tracking vendors due to cost....this keeps us current, safe, productive and running smooth. My operations would absolutely be less productive if we were not with Rhino..... Rhino for Life !! Thank you to all the Rhino Team Members - you are making a super positive difference with One Call Plumbing and I would bet the other clients of yours would agree 100%
Cons
none, seriously, I can not think of anything that would be a "con" or even suggestive improvement..... keep up the good work Rhino ! and Thank You !!
Reasons for Choosing Rhino Fleet Tracking
seemed to be what i was looking for > covered my needs > fit my budget > equipment options and simple install
Reasons for Switching to Rhino Fleet Tracking
overall not happy or at peace
July 2019
Anonymous
Company Size: 11-50 employees
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
2.0
Value for money
1.0
Customer support
1.0
Functionality
1.0
July 2019
Disappointed and cancelled service after just a few weeks
The whole thing was an abject failure. We cancelled the service and will be sending all hardware back.
Pros
Unfortunately there were no aspects of our experience that met this "like" criteria. The initial sales conversations were great. We believed we were getting a solid platform for our asset management solution. I believe the base GPS tracking is functional and it did provide the fundamental data.
Cons
No clear expectations were communicated. After sale communications and support was some of the worse ever experienced. Units were to be configured and were not. 3 of 4 provided battery powered units never did work. Wiring was sketchy and we were not informed that the wiring harnesses were taped together "as a guide". The iButton key fob serial numbers were also pre-populated incorrectly. Driver IDs were never reported in most areas. Issues were never resolved in a timely fashion and Rhino didn't initiate communication regarding status, we always had to contact them to find out what was going on. When we said we would terminate service there was no hesitation or offer from sales, support or their Director of Operations regarding possible remediation, just - OK send it all back.
Reasons for Choosing Rhino Fleet Tracking
No contract and reasonable monthly service fee and some DOT reporting.

Response from Rhino Fleet Tracking
Replied July 2019
Jeff, We let you down and acknowledge that we underperformed in numerous ways on your transaction. We are analyzing what went wrong and making immediate and longer term changes to processes, product, and our communications. Our CEO sent you an email and would like to follow up with you regarding how we leave you in the best possible situation. He'd love to hear from you at your earliest convenience so he can provide you the best possible resolution.
December 2020
Ron from Depot Place
Company Size: 2-10 employees
Industry: Transportation/Trucking/Railroad
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2020
Top Notch
Outstanding value, prompt response and terrific customer service.
Pros
From day one it was very easy to use and provides more than adequate customization.
Cons
I had no difficulties in the implementation or setup.
Reasons for Choosing Rhino Fleet Tracking
Value and reputation
July 2019
Melissa from Elite Electric Unlimited, Inc
Company Size: 11-50 employees
Industry: Electrical/Electronic Manufacturing
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2019
Knowledgeable Sales and Tech Staff who work together in tandem to make a Great Product
If you have been on the fence about whether to try fleet tracking devices, then I would absolutely try this one. If you are in contracts and getting charged for extra and extra and don't get to talk to real people that have solutions immediately, then you need to switch. Easy to install. Easy to Track. GREAT PRODUCT and STAFF!
Pros
We are small, but growing business. You don't know when the ups and downs can happen with staff, jobs, and business in general, but Rhino Fleet has pricing plans and the ability to adapt to those all those achievements and struggles without trying to take extra money from your business by making you sign contracts and buy out contracts. We have used this service for just shy of a year. We started with 4 and added 2 more. Product works great and the Rhino Fleet STAFF answers any questions, issues, or concerns with a superior sense of urgency and care (and it's also usually the same people you are talking to *super plus). Great buy for us.
Cons
I would make sure that when you sign up to be sure to look at the real time refresh you sign up for. They have various levels of refresh, which understandably will cost different prices, but I missed that somewhere when we first signed up and didn't realize we were on a 2 minute lag, instead of 30 second lag. When I discovered this the staff was more than willing to help get us to the right place we wanted to be real-time. There are a couple glitchy items with the newest app, but if you call the service/tech team they will tell you exactly what to do and you will NOT be transferred several times and the problem is resolved immediately.
Reasons for Choosing Rhino Fleet Tracking
No Contract!
July 2018
Aaron from Auto Rescue
Company Size: 501-1,000 employees
Industry: Automotive
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2018
Friendly Staff, Fantastic Service, Tremendous Uptime. You could not ask for better service.
Tracking more than 500 drivers across the United States
Pros
Tools that easily allow us to track our drivers in real time and even allows us to see if there's anything amiss with their vehicles.
Cons
Saying there's something that I like least about Rhino's product is like asking what you like least about your favorite dessert. You really can't not like something about it... except the calories. Rhino spoils us on our services. Running drivers in the hundreds out in the field there will be times when tracking services go down (anyone in the tech field can tell you this, it's just a fact of life) however, Rhino responds to these issues whether they be in the middle of the afternoon on Wednesday or three in the morning on a Sunday. They recognize and find the issue and get it fixed rapidly. So I'm spoiled. Coming to expect that level of professional courtesy from every vendor we work with leaves me sorely disappointed.
August 2018
Susan from The Virgin Olive
Company Size: 2-10 employees
Industry: Food & Beverages
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
August 2018
Rhino Rocks!
Pros
I own a food truck and use the tracking equipment to tell my customers where my vehicle is located so they can come to my current location. It not only helps business, it helps me know that my employees are where they are suppose to be. It also lets me know if they are safely driving while my company name is plastered on the truck. Rhino's customer service is top notch and they are always extremely helpful when I need something. If you are looking at other companies, run away! Rhino is where you need to be.
Cons
I haven't found anything I don't like in the 2 years I have had their service.
July 2018
Anonymous
Company Size: 11-50 employees
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2018
Works exactly how we need it to!
More accountability and peace of mind. Has certainly paid off!
Pros
Customer service, although rarely needed, is great Easy to setup (OBD Device) Alexa integration is cool, although I haven't needed it too much as we don't switch drivers to different vans, etc. Can utilize Google Streetview within their program
Cons
The towns show up wrong; sometimes when you look at past history it will show a random town and the only way to know is by the road name where that device is. Also, I would use the hard-wired version next time as drivers conveniently pull out the device when they want to and say it "fell out".
February 2017
Sharon from Rockit Trucking, Inc.
Company Size: 11-50 employees
Industry: Transportation/Trucking/Railroad
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
3.0
February 2017
Google Maps outdated
The only complaint I have against this program is that the Google Map is outdated with current posted speed limits, which was our main reason for purchasing a program. I'm constantly having to change my speed limit requirements otherwise I have over 200 alerts (literally) in my email box. I have submitted numerous updates to Google Maps and was wondering how long it will take before the information is updated. If you know anything else I can do, please advise me. Thank you.
Pros
It is easy to use and has lots of options.
Cons
Google Maps does not have current speed limits and as a result I have to investigate each speeding alert which can be time consuming.

Response from Rhino Fleet Tracking
Replied February 2017
Sharon, Thanks so much for your review and feedback. We understand your frustration with Google¿s speed limit feature and share that with you. Unfortunately, Google has the most accurate nationwide speed limit system we¿ve found to date. Because of Google¿s size, they make updates on their own timeline. We usually see updates within 90 days. I¿ve passed on your feedback to our development team to audit your specific results and will reach out to you directly to gather a few samples I can share with them. Thanks again. We¿ll keep making the system better every day.
February 2019
Walt from J-W Power Company
Company Size: 501-1,000 employees
Industry: Oil & Energy
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
February 2019
J-W Power Company
The utilization of Rhino has allowed to have a better idea of the daily location and use of one of our most expensive and libel assets - company trucks. We have witnessed improvements in employee driving and more attention by those drivers to their company and personal driving habits.
Pros
Customer service is quick, easily accessible and always helpful!
Cons
Speed limit discrepancies between the system and actual posted speed limits.
March 2019
Meredith from Aerial Signs & Awnings, Inc.
Company Size: 11-50 employees
Industry: Construction
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
March 2019
Aerial Signs Review
We have a large monitor set up in office so everyone can see where the vehicles are each day. It has enabled us to better monitor how the techs spend their time - even where they spend their lunch breaks and if they are exceeding their allotted time. We have used the satellite feature a few times calling the techs out that we know down to the parking space where they are. It is very cool.
Pros
We use the software to keep track of the techs when they are out on the road, it has been very helpful in monitoring their activity and seeing how they treat the vehicles.
Cons
We had some bumps at the beginning needing more specific trackers for the cranes but once everything was ironed out we have not had any problems since.
March 2018
Jim from Pro-Tec
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
March 2018
So far so good, still learning the system Beverly was a big help.
Pros
I like the text alerts if someone is speeding and the geo fence option. It would be nice if the mobil app had a few more features. But it seems pretty good for a quick glance. Installation of the units couldn't have been easier. Customer service has been top notch so far. Keep up the good work.
Cons
There seems to be a problem when you try to customize your vehicle. The drop drown list only allows you to pick from four or five types of cars and won't allow you to type in a specific model. One of my guys drives a subaru and a ford E-350 Cargo van. Cant input those options. Should be an EZ fix for your software boys.

Response from Rhino Fleet Tracking
Replied March 2018
Hi Jim, Thank you for the review and we're glad Beverly has been a big help to you. Thank you for your note regarding the vehicle options. We actually just added the E-350 Cargo Van, so you should see that now. I will ask customer service to follow up with you to let you know. With the large number of makes and models we try to select the most common, however, we are always happy to add a custom vehicle for our customers at any time. Just let us know. Thanks again! -lindsey
February 2017
Nikki from Tot Lot Pros
Company Size: 11-50 employees
Industry: Construction
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
February 2017
Rhino Fleet Tracking Review
So far it's working good. The only issue is that we had to turn up the sensitivity on a couple units and now it's a little harder to track the events. The ones that are functioning more accurate are easy to see when the vehicle turns off and on. We especially like being able to see when are employees start and finish a job. Also the ability to know when they are speeding and how fast. Jeanne was our rep and she did a good job of training us and helping us work through the kinks.
Pros
Ability to track our vehicle down trace it's movements.
Cons
When looking through events, I wish there was a simple view to easily see where it was turned on and where it was turned off instead of scrolling through all the path points of movement. When a vehicle travels about 2 hours, that's a lot of scrolling. It's useful to see the path, but wish there was an option to simplify and only see start and stop points.

Response from Rhino Fleet Tracking
Replied February 2017
Nikki, thank you for the feedback. I've passed along your comments to our development team. We'll let you know if we can work these changes in to our next version. Thanks again. We appreciate feedback like this from our customers so we can continue to improve the application.
March 2019
Bryan from South East Towers
Company Size: 51-200 employees
Industry: Wireless
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
March 2019
Excellent Value and Easy to Use
I have used Fleetmatics, Fleet Complete and Azuga. No one has a better price or a better service. Rhinos Support team is very friendly, fast and knowledgeable. I have used you guys before with another company and It was a no brainer when asked buy my Boss who we should go with.
Pros
It is very easy to use and is flexible for all types of fleets
Cons
Nothing I like the software. Nothing else to say!
March 2018
Monica from Smart-two.com
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
Functionality
5.0
March 2018
Very easy to understand and user friendly.
Pros
I like that it's very easy to use. I can go right in and get the information I need within seconds.
Cons
I don't have any cons to complain about. I am very happy with the investment the company made to purchase the services.

Response from Rhino Fleet Tracking
Replied April 2018
Hi Monica, thank you for the review. We're glad to hear you are happy with the investment and we look forward to continuing to service your company!
May 2019
Randy from Dawson Mauldin
Company Size: 11-50 employees
Industry: Construction
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
May 2019
easy to use .
good
Pros
easy to use and program .easy to install
Cons
I don't like how if it get disconnected we don't get alert asap .

Response from Rhino Fleet Tracking
Replied May 2019
Hi Randy, thanks so much for the nice review. We greatly appreciate your business. Our customer success team will be reaching out to you in regard to the disconnection. All the best, Lindsey
July 2018
Khem from Vegan Transportation llc
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2018
It's always nice working with their executives and they provide excellent customer service.
Pros
Easy to use and people in this Company are great. Wonderful people working in this company and very friendly
Cons
I never anything like in this software that I can say idon't like. Easy to print miles from the software and very very friendly software.
March 2018
Ben from Gangloff Roofing
Company Size: 11-50 employees
Industry: Construction
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
March 2018
Excellent exp. Low $ product.
I can track my employees and be confident they are on task or correct them if they are not.
Pros
I've only used the product for a few days so I can't say what I like most just yet. I researched tracking devices for quite some time before I went with Rhino. I like the fact that I don't have to commit to a term contract. Everyone that I have communicated with has been awesome. Prompt assistance and communication is important to me as a business owner. I'm considering getting devices for 10 more vehicles based upon the experience so far. The tracking itself is extremely easy to use which is also important to me.

Response from Rhino Fleet Tracking
Replied March 2018
Hey Ben, thanks for the great review and nice note. We're glad to have you as a customer and look forward to helping you track your crew. Welcome to the Rhino family!
September 2017
Jeff from J-W Power Company
Company Size: 201-500 employees
Industry: Oil & Energy
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
September 2017
Training was very informative.
Pros
Bread crumb trail and speed alerts options. The ability to select posted or set your own speed alert is a plus.
Cons
Braking alert. I am still a little confused on what makes the braking alert go off. My assumption is the timing in the drop of your speed.

Response from Rhino Fleet Tracking
Replied September 2017
Hi Jeff, thank you for the review. We're glad you found the training to be informative! As for the hard braking alert... this measurement does have a variance to it and we can actually change the sensitivity for you at anytime if you would like. Our suggestion would be to drive a vehicle equipped with a tracker. Do some testing on what you would consider normal driving behavior and hard braking. Then you can pull up the application and compare the alerts received. If you feel it isn't sensitive enough and should have received more alerts, we can change it for you. If you feel it was too sensitive and there were too many alerts for how you were driving, we can modify it for you. We set it as a "standard" but are always happy to adjust based on what our customer's feel are fast starts and hard braking. Great question, by the way!
April 2018
Kyle from Precision Landscape Management LLC
Company Size: 2-10 employees
Industry: Architecture & Planning
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
April 2018
Quick, easy, and manageable right from my phone is great!
Pros
The fact that went over everything so precise, where I didn't have to ask questions shows she knows the product and is well informed about all the little details in the applications.
Cons
I didn't like that I was limited in how many times I could refresh to see where my fleet was going. I understand 360 is a lot, but what if I needed more. Seems unrealistic if I pay every month for them but I'm limited in situations that might have a high whereabout sensitivity.

Response from Rhino Fleet Tracking
Replied April 2018
Hi Kyle, thank you for the great review. I'm so glad you enjoyed your experience with our customer service team. Regarding the locates, if you feel you are needing more data to report on, we would be glad to upgrade your reporting time from every 2 minutes to a more frequent time. Just give us a call or email customer service. Have a great day!
August 2019
Joshua from Old Dominion Insulation
Company Size: 201-500 employees
Industry: Construction
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
3.0
August 2019
Rhino Fleet Tracking
customer service was great!
Pros
price point was good and the customer support was good
Cons
user interface wasn't the best and managing the devices online was a little cumbersome
March 2019
Andrew from Butler trailer transport
Company Size: 2-10 employees
Industry: Transportation/Trucking/Railroad
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
1.0
Functionality
5.0
March 2019
No customer service at all..except bankers hours.
Barely does the job.
Pros
It does the job.
Cons
When it acts up you're screwed, no support till the bank opens.
December 2019
Ben from ELM Inc.
Company Size: 51-200 employees
Industry: Construction
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2019
Awesome
Pros
- Great product - Easy to setup and install - Great app to see all trucks in the field and routes taken
Cons
We have been using this product for almost a year and I haven't found anything we do not like yet!
October 2018
Scott from Magnakleen Services
Company Size: 11-50 employees
Industry: Facilities Services
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
October 2018
Fair Price & Great Customer Support
Overall Rhino Fleet tracking has been outstanding with their customer support. Product is easy to install and software is very intuitive.
Pros
Easy to use & install. Customer support is outstanding. No contract.
Cons
Patch cables for units can be a little pricey.
October 2017
Scott from 3R Technology
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
October 2017
wonderful training
Pros
The system is very easy to use The maps are very clear, and the fact that you can have the maps separated by vehicle is nice
Cons
Wish the directions feature was available on the phone app. It seems like this would be almost a first thing to add, so phones could be used as the GPS unit

Response from Rhino Fleet Tracking
Replied October 2017
Hi Scott, thank you for the review. We're glad you found the training to be great and that you are enjoying using the system. We're always open to customer suggestions. I'll pass along your feedback to our development team and you can also always email customerservice@rhinofleettracking.com with any other thoughts or questions.
May 2018
Justin from Cool Air Solutions
Company Size: 11-50 employees
Industry: Construction
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
May 2018
Just started an account with 20 devices, start up was very intuitive, so far so good.
Pros
Set up was super easy and lots of reporting and alert functions. The AP on the cell phone (Android for me) and the desktop both function great. I am able to get service reminders, trouble codes and most importantly find our team members in a flash.
Cons
Dont think it is capable of tracking total miles on a vehicle, including existing miles. You can get reports of how many mile the vehicle has traveled in a given period however I wish I can enter the vehicles existing mileage keep a running tally.
February 2018
Marcelo from Bertoni
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
1.0
Value for money
1.0
Customer support
1.0
Functionality
1.0
February 2018
Terrible experience!
Pros
Bought this product with a seller that told lies about the product! Later the manager calls saying that you have a monthly fee. Looks like a scheme. You buy something and receives another.
Cons
The company doesnt worries about the costumer! They just want their profit! Dont recomend. There surely is something wrong because at the end you pay for something that you cant use.

Response from Rhino Fleet Tracking
Replied March 2018
Mr. Pinto, we are sorry to see you believe you were misled by our staff. Unfortunately, monthly tracking of vehicles is something that requires a monthly cost as we, and every other GPS tracking vendor incurs a monthly cost to provide these services. If you refer back to the two quotes you were emailed and your initial invoice, you will see where the ¿Ongoing Monthly Cost¿ was included as a total of $50.85 for your 3 vehicle tracking devices. What makes us unique is that we do not require a contract. We earn the business of our customers every month. However, we do require monthly payment of service and are unable to provide fleet tracking services for free. Please call 1-800-293-0420 with any additional questions. Best Regards, The Rhino Fleet Tracking Team
June 2017
James from Childress Heating & A/C, Inc.
Company Size: 11-50 employees
Industry: Consumer Services
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
Functionality
5.0
June 2017
It was very informative .
Able to see what my fleet is doing
Pros
The installation and set up was very easy. The customer service and the cost is great. I really like the fact that I can check it almost any where and any time.
Cons
I have only used the system for a couple of days, that is not long enough to see any cons. One thing I thank could be improved on is being able to copy the work hours for multi vehicles.

Response from Rhino Fleet Tracking
Replied June 2017
Thank you for the review, James! We are glad to have you as a customer! I will pass along your request to copy work hours to our customer service team.
April 2018
Nathan from RDM Industrial Electronics
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
April 2018
Extremely helpful, easy to work with
Pros
Ease of use, staff is very helpful and easy to contact. The software uses Google Maps, using the satellite view and up to date maps is helpful
Cons
I have not found anything about this software that I have not liked as of now. I have only used the software for a short time and have had no negative experiences

Response from Rhino Fleet Tracking
Replied April 2018
Hey Nathan, thanks so much for the review. We're glad you find our application easy to use and that our staff has been helpful and easy to contact. We are glad to have you as a customer!
August 2017
Greg from Pinnacle Pool Services Inc
Company Size: 11-50 employees
Industry: Consumer Services
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
August 2017
Very informative and easy to follow.
Here are some benefits we have encountered from using this software: Enhanced employee performance. We can provide safer and more reliable service.
Pros
This software helps enhance performance and security at our company. Pros: User friendly. Reliable. Detailed. Economic.

Response from Rhino Fleet Tracking
Replied August 2017
Thanks for the review, Greg! We're so happy to see that you are realizing the benefits of GPS tracking for your employee performance and the ability to offer a safer and more reliable service to your customers.
June 2017
Jose from Fly transportation
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
June 2017
Pat is very nice, answer most questions with best of ability. 5 star service.
Pros
It is cheap. Well organized. Google integrated. Software runs smooth. You can track in real time from your phone.
Cons
Reports do not have much. Most people to use gps tracker at dispatchers with multiple vehicles. Reports need to have needs for a dispatcher...

Response from Rhino Fleet Tracking
Replied June 2017
Thank you for the review, Jose. Per your conversation with Jeanne about the reporting, we'll let you know when our ELD services are ready soon! We're happy to have you as a customer!
April 2018
Clint from J-W Power Company
Company Size: 501-1,000 employees
Industry: Oil & Energy
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
April 2018
Quick and efficient
Pros
It is very intuitive and easy to follow. The Googles Maps layout is a great format because it is so commonly used.
Cons
N/A I just started using it and haven't had any issues yet. From what I have seen so far - I am not anticipating any issues.

Response from Rhino Fleet Tracking
Replied April 2018
Hi Clint, Thank you for your review! We're glad you like the integration with Google Maps. We're happy to have you as a customer and look forward to meeting your fleet tracking needs!
March 2019
Tammy from Show Me Welding, Inc
Company Size: 11-50 employees
Industry: Wireless
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
March 2019
So happy with these trackers!
The thing that I have liked probably the best is the friendly and always available customer support. It's refreshing to talk to people that know the product and care about the end user. Cheers to Rhino and their support staff!
Pros
the ease of use and the the info you can get at a glance - then if you want more detail it is there as well
Cons
so far nothinig - once we learned a little about it - easy
April 2018
Steve from Fox Pool Corperation
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
April 2018
Kelly was very informative and answered all of my questions.
Pros
Ease of use. Plan on running a continues screen thru out the work day. Vehicle maintenence reporting.
Cons
Have not had a real chance to use it yet.

Response from Rhino Fleet Tracking
Replied April 2018
Hi Steve, thank you for the review! Kelly is great, isn't she?! We are glad she was able to help you and answer your questions. We think you will enjoy having the application up on screens and the vehicle maintenance reporting will be a very helpful tool for you.
August 2017
Donny from Geo Surfaces
Company Size: 11-50 employees
Industry: Warehousing
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
August 2017
Great customer service experience so far with everyone and in every department I have talked with.
Exactly what it is designed to do. Track our assets.
Pros
How easy it is to use. Since I have to say more I will just keep typing something. Blah Blah Blah
Cons
Not sure yet. I need more time to evaluate. Possibly needs more flexibility and capabilities with the service part.

Response from Rhino Fleet Tracking
Replied August 2017
Thanks, Donny! We're so glad you've had a good experience with our customer service team. They are the best!
June 2018
Cristina from Buffalo Alarm Inc.
Company Size: 11-50 employees
Industry: Security and Investigations
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
June 2018
Excited to learn new ways to help our company grow.
Pros
This software will help our company be more efficient and be able to track our day to day service. Which is helpful to us here at the office and to our technicians out in the field.
Cons
We just started using the software and we haven't found anything not to like about it. After our demo we are very excited to start using it.
February 2017
Shannon from Protech Mechanical, Inc.
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
February 2017
Great Product and Service A+ Experience
We have been using our GPS Tracking system for a little over a week and love it! The service and training was great! We can already tell that the trucks are staying where they need to be without any extra miles being added. We have also been able to tell when trucks are operating which has helped tremendously with time sheets for payroll! We will definitely be saving money now that we have the tracking system in place!

Response from Rhino Fleet Tracking
Replied February 2017
Hi Shannon, we are thrilled that you are enjoying your products and service! We are so glad you are already seeing the great benefits of your tracking service. We are glad to have you as a customer and thank you for your review!
March 2018
Lisa from Studio32
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
March 2018
Orientation training was excellent
Pros
Real time locating within one minute, easy hands on user friendly. Will be a great tool for pick up & delivery service.
Cons
Nothing yet. I don't have anything else to say about the software as I have only been using it for 3 days.

Response from Rhino Fleet Tracking
Replied March 2018
Welcome to the Rhino family, Lisa! We're happy to have you. Thanks for the review!!
August 2017
Jason from Celestica Precision Machining Ltd.
Company Size: 501-1,000 employees
Industry: Logistics and Supply Chain
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
3.0
Customer support
5.0
Functionality
4.0
August 2017
It was a great overview with one of the customer rep.
As I mentioned, I have just been trained and will start using this software on a daily basis. The reporting is what looks to be beneficial for our business.
Pros
It's early to know and will have more feedback in a few months. But it's looks to have a lot of information we need

Response from Rhino Fleet Tracking
Replied August 2017
Thanks for the review, Jason! We're glad you enjoyed your training with Pat.
May 2017
Kim from Protech Mechanical, Inc.
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
May 2017
Using these on fleet trucks
Pros
Tracking and ease of reports when needed to check up on status of trucks and their locations. Shows speeding too and that has helped.
Cons
Can be taken off of vehicle too easy and unfortunately employees have figured this out and that makes it frustrating

Response from Rhino Fleet Tracking
Replied May 2017
Hi Kim. Thank you for the feedback. We are glad to hear that you've found value in the reporting. As for the devices, please don't hesitate to give us a call if you would like to talk about the wired devices instead of the plug-in OBD device. 1-800-293-0420 Also, ensure you are setting up your alerts to be notified if/when the employee unplugs the device. You can use that feature to know exactly when the device is being unplugged and take immediate action with your employee(s).
July 2018
Chad from Paul Davis Restoration of So Cal
Company Size: 11-50 employees
Industry: Construction
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2018
Great company, the rep was very nice to deal with and explained the tracking well.
Pros
Super easy to use. Easy install and reports a lot of data. Like the speed and braking alerts. Good capabilities so far. Very reasonable too.
Cons
Nothing yet. like the features so far that i have seen on it. Wish you couldn't disconnect it so easy.
April 2017
Laurene from A2B Moving & Storage, LLC
Company Size: 11-50 employees
Industry: Transportation/Trucking/Railroad
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
April 2017
Great Product!
I just got these and so far so good! Looking foward to being able to track my fleet easily. I had a different tracker before and this is SO much easier and user friendly.
Pros
Easy to use.
Cons
none so far that i know of

Response from Rhino Fleet Tracking
Replied April 2017
Thank you, Laurene! We are so glad to hear you are finding ease with using our trackers. Welcome aboard!
May 2018
Shannon from Travis Electrical Service, LLC
Company Size: 11-50 employees
Industry: Construction
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
May 2018
Initial training was super easy and informative.
Pros
Easy to use. Straightforward.
Cons
Would like to be able to send a daily (or weekly) report to other managers. These managers do not want to log into the system, they just want an over view of the daily log sent to them.
June 2018
Pat from ICR Service Group LLC
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
June 2018
The software is very user friendly and easy to navigate.
Pros
The software is very easy to edit and navigate through without any prior experience with tracking software.
Cons
Have not been using the software long enough to have any issues. So I can not list any cons. Thanks.
March 2018
Brian from Victor Products
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
March 2018
Bev was very conscious of my time and needs and covered all the basics
Pros
The ease of use, the tabs are clearly labeled as to what they do, use of google maps is helpful as well

Response from Rhino Fleet Tracking
Replied March 2018
Thank you, Brian for your review. We're glad to hear that Bev was helpful and we are happy to have Victor Products as a customer.
November 2016
Stacey from Sullivan Countertops
Company Size: 11-50 employees
Industry: Construction
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
November 2016
Great tool
This is a great tool for any size business. Easy to use and the customer service is great! Nicole was very knowledgeable and easy to follow when we did the online training.

Response from Rhino Fleet Tracking
Replied November 2016
Thank you Stacey! We are glad you enjoy the platform and customer service!
January 2019
Susan from Winder Housing Authority
Company Size: 11-50 employees
Industry: Real Estate
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2019
No contract!
Great!
Pros
No contract and easy navigation. Excellent customer service.
Cons
No instructions with shipped chips. A one page introductory/instructional sheet would be nice.
June 2017
Jeff from Aussie Pet Mobile - Greater Nashville and Middle TN
Company Size: 2-10 employees
Industry: Veterinary
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
3.0
Value for money
4.0
Customer support
4.0
Functionality
2.0
June 2017
Some good some bad
Pros
That it registers the vehicles and that the tracking actually works. The ease of setting most of it up, is also a plus
Cons
When a can is idle but running the every 2 minute listing on the Events listing and reports is over-burdening

Response from Rhino Fleet Tracking
Replied June 2017
Hi Jeff, thank you for the feedback. We'll get back with you on the reporting. You should hear from customer service soon.
October 2016
Noel from Rainbow Village
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
Functionality
5.0
October 2016
Lori Byce review
Lori took my call inquirying about the service. She provided me a quote. Today she showed us a live demonstration. The software has many awesome features and the price is affordable.

Response from Rhino Fleet Tracking
Replied November 2016
Thank you for the review Noel! We are glad you enjoyed the demo and application review.
April 2018
Christopher from Pools of Perfection
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
April 2018
Very pleased
Pros
The software seems to be very user friendly. The systems seems to be very easy to navigate through for monitoring and reports.
Cons
I am not sure what I do not like yet. I am very new to the program and I am still getting use to it.

Response from Rhino Fleet Tracking
Replied April 2018
Hi Christopher, thank you for the review! Our friendly customer service team is available should you have any more questions or needs. We're glad to have you as part of the Rhino family!
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