--- title: "Route4Me Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Route4Me. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Route4Me is a good fit for you!" source_url: "https://www.softwareadvice.com/fleet-management/route4me-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Route Planning Software](https://www.softwareadvice.com/fleet-management/route-planning-comparison/) / [Route4Me](https://www.softwareadvice.com/fleet-management/route4me-profile/) / Route4Me Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/fleet-management/route4me-profile/) Reviews [Alternatives](https://www.softwareadvice.com/fleet-management/route4me-profile/alternatives/) # Route4Me User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 411 ### Secondary ratings - Ease of use: 4.4/5 - Customer support: 4.5/5 - Value for money: 4.3/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 283 reviews (69%) - 4 stars: 80 reviews (19%) - 3 stars: 19 reviews (5%) - 2 stars: 12 reviews (3%) - 1 star: 17 reviews (4%) ### Most mentioned pros - We prepare 1,000 hot meals for free and we deliver 200-400 meals using this system which takes what used to be days-long process and gets it done in minutes. - I have been using route for me for my residential food waste composting service for 11 years now and I cannot imagine using a different app for my business. - It significantly reduces planning time and helps our drivers complete more stops per day. ### Most mentioned cons - I have 107 offices and that’s a lot to figure out when you’re not good with geography. - Some compatibility issues between iOS and Android that can make it hard to configure/sync routes for our drivers. - The Route4Me In-App Navigation still needs improvement as it's not always accurate. ## Route4Me customer reviews Showing reviews 1-25 of 411 (page 1). ### Managing Multiple Routes for Multiple Teams - Overall rating: 4/5 - Reviewer: Katie A. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered Route4me has proven to be an effective tool that significantly streamlines our planning process. For future enhancements, faster processing times would further maximize its operational value and efficiency. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The ability to review multiple routes on the map and using the map to drag stops to update the routes is very helpful. #### Cons The limited number of routes that can be created at a time is a problem when routing larger projects. The load time for edits is frustrating. #### Reasons for switching to Route4Me RouteXL did not plan accurate routes for multiple teams --- ### It just works for us - Overall rating: 4/5 - Reviewer: Aaron C. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered Moderne Rug Cleaning has been using Route4Me since 2014, when I stumbled across the app in the app store. It was a very cool find for us at the time, trying to simplify routing and route management. Over the years thing have only improved, this does come with the cost of doing business, and as a very small business the cost increases at times have been a little hard to swallow. That being said [sensitive content hidden] our customer rep, understands who we are and what we do and what are needs are and really tries to, at least in our case, look at what works best for the company and us the customer. I also do not feel like a am a number to them. For the most part I have a chat with [sensitive content hidden] once a year to check in an d discuss the upcoming year, but I know that if something should come up, [sensitive content hidden] is just an email away. In summary we will continue our partnership with Route4Me because it just work for us. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros One of the biggest reasons we continue with Route4Me is that they have taken an easy to use platform for route creation and combine it with driver tracking and customer notifications and great customer service. #### Cons The only con for us using Route4Me is the cost. That being said, I am a very small business, we only utilize abut half of the capabilities offered on the platform, this is our choices of course. From the stand point of what the platform has to offer and if I was set up differently we would be able to utilize more of what is offered and the price would not be as hard for us. Also worth noting, that [sensitive content hidden] and all his colleagues do their very best to work with us to make it work for us. #### Reasons for choosing Route4Me We looked at several options and nothing on the market at the time had all the teachers of Rout4Me --- ### Garage Sale Sites - Overall rating: 5/5 - Reviewer: Carol S. - Verified reviewer: Yes - Industry: Individual & Family Services - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: October 2019 - Review source details: This review was submitted organically. No incentive was offered It is so easy to use and I love the ‘optimize’ feature so I don’t have drive extra miles. I can go in the order of my route. I use it more when we are in FL when I don’t know the terrain. If it’s too far away, over 10 miles, I delete that sale. In Indiana, I am more knowledgeable about the city/county. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I LOVE how it optimizes the route of garage sales throughout our villages in FL. We have 160,000 people. There are a lot of garage sales but the estate sales are awesome! #### Cons Since it’s ‘free’, I only get 10 routes a month. All my routes are new...I will not use them again. --- ### STAY AWAY FROM THEM - Overall rating: 1/5 - Reviewer: Nicolae A. - Verified reviewer: Yes - Industry: Wholesale - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2024 - Review source details: This review was submitted organically. No incentive was offered They are like scammers( increase the price without let you know). They increase our price from $200/month to $700 month> We called them numerous times and they refuse to give us the money back. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros Its a cool tool for routes. I like the software but crazy expensive and people act like scammers #### Cons Ridiculous expensive Not good customer care #### Vendor response Thank you for your feedback! We’re delighted to hear that the recent changes to your account are better meeting your needs. It’s wonderful to know that you find value in our tools and that you continue to choose us as your service provider. We are committed to transparency and ensure that you stay informed about your account through our monthly invoices. This helps you see how any changes affect your billing, and we hope it enhances your experience with us. If you have any further questions or need additional assistance, please don’t hesitate to reach out. Replied September 2024 --- ### R4M solves problems and gives solutions - Overall rating: 5/5 - Reviewer: Gerard W. - Verified reviewer: Yes - Industry: Security and Investigations - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered I've been using R4M for about 2 years now, in my opinion the website gets better and better. I think this was the perfect website entryway into dispatching and route monitoring. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of the user interface and I love the live chat option. Using R4M helps us tremendously with our Fleet Management and making sure we can locate and see our drivers at all times. #### Cons I wish there was a way we could contact the drivers from the R4M page that we are looking at. I think that would be very beneficial and efficient and help us continue to stay on the website. --- ### Great app for repetitive routes - Overall rating: 5/5 - Reviewer: Geoffrey S. - Verified reviewer: Yes - Industry: Renewables & Environment - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered I have been using route for me for my residential food waste composting service for 11 years now and I cannot imagine using a different app for my business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like how easy it is to create and edit routes, and to assign them to any particular driver. Also, if you mistakenly delete a route, the support team can retrieve it for you very quickly. This has happened to me a couple of times and it typically takes less than 5 minutes to recover a deleted route. #### Cons The only thing I don't really like about route for me is that when using an Android phone, if you add a new location to a route, you have to move the new location to the spot you want it to be without being able to see the stop number while dragging the new location. If you could see the route number while dragging the new location to where it's supposed to be, that would be helpful but it's not a huge setback. --- ### Efficient Routing, User-Friendly Interface - Overall rating: 5/5 - Reviewer: Ronnie B. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience is great. I've seen tremendous changes since I started working with R4M. All changes have made the experience better one way or another. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really like how Route4Me makes routing simple yet effective with its almost step-by-step process for completing a route, making it very user-friendly. I enjoy using the Routes Map feature, which allows me to click and drag stops from route to route, saving me a lot of time. This feature is particularly helpful for viewing split routes as a single one, making it easier to optimize them. I value how Route4Me helps optimize routes to their full potential, ensuring no drive time is wasted. It also effectively stores information, like pictures and notes per customer, which is useful for keeping records. The initial setup is simple and user-friendly. #### Cons The Route4Me In-App Navigation still needs improvement as it's not always accurate. My team has to use a 3rd party Map app because of this. --- ### Great platform and App. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, Route4Me has been a great tool for our logistics operations. It significantly reduces planning time and helps our drivers complete more stops per day. The platform is intuitive and the customer support team is responsive. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Route4Me is very easy to use and to implement. The route optimization is fast and accurate, saving our team a significant amount of time every day. The mobile app works great for drivers, and the real-time tracking feature gives excellent visibility over all deliveries. #### Cons Honestly, it's hard to point out significant downsides. Perhaps the initial learning curve for new users could be smoother, but the support team helps a lot and the onboarding process is straightforward overall. --- ### Helping us to Deliver Hope on Thanksgiving Day - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 1001-5000 employees - Product usage: Used monthly for more than 2 years - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Route4Me has donated their software and expertise to help our nonprofit organization deliver 50,000 meals to the homeless and less-fortunate each Thanksgiving morning. Our routing process that involves thousands of deliveries and used to take us months to organize now is handled in a matter of hours -- reducing our costs and allowing us to dedicate our limited resources to buying food and other necessities. Their support team has been outstanding - incredibly responsive even at 3 in the morning. Our requirements are different than many of their customers, but they have always been willing to make adjustments to ensure that the job gets done. Just can't say enough positive about this company, as they have been an incredible partner in helping to feed our community. #### Cons I really cannot identify any concerns or limitations. They have been terrific in helping us to serve our communities. --- ### We like Route4Me for route optimization. - Overall rating: 5/5 - Reviewer: Mike M. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered We just got started, but the app is very helpful and easy to use. The customer service representative was very helpful! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The app is easy to use. The interface is not complicated at all, once I learned how to use it. I like that I can upload a Excel file with a list of addresses into a route and the app optimizes the route for me, saving on drive time. I am able to accomplish more in a day from the time I save on driving. Customer Service was also very helpful in pointing me in the right direction on getting started. #### Cons My initial thoughts was the website and app was not clear. But customer service helped me quickly via chat. --- ### Great support and ease of use. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Environmental Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered It has been great. Use it everyday and enjoy the time it saves us. We save a lot of time by editing routes on route and not back in the office on paper at the end of the day #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The support and ease of making and editing routes. I do not have to use paper routing anymore that waste a lot of time. #### Cons Sometimes we will have app crashes. It is usually not a big deal and only seems to happen during bad service areas. --- ### Great app for the money! - Overall rating: 5/5 - Reviewer: Esse A. - Verified reviewer: Yes - Industry: Furniture - Company size: Self-Employed - Product usage: Used monthly for more than 2 years - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered It saves me lots of time on the road. I have multiple routes saved to help me visit clients. I love this app! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I’ve used it for almost 12 years and it saves me time and money while on the road seeing clients. Try it! #### Cons There is nothing I don’t like about Route4Me. It’s worth the money and I would highly recommend this to others. --- ### Route4me makes things so much easier for our business. - Overall rating: 5/5 - Reviewer: Matthew M. - Verified reviewer: Yes - Industry: Food Production - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2023 - Review source details: This review was submitted organically. No incentive was offered Its been great, I can't imagine how we would be able to do what we do without it #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The tracking system and the route creation makes the day a lot easier and very easy to use. #### Cons No real issues using route4me, maybe a better memory system that remembers certain presets that you use alot --- ### I can not find a reason to NOT use Route4Me!!! - Overall rating: 5/5 - Reviewer: Molly F. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used monthly for less than 2 years - Reviewed: September 2021 - Review source details: This review was submitted organically. No incentive was offered I am hooked. I almost wish I could use it more often, but that would really make much work for me. I think it is quite wonderful! If it could drive for me, while doing everything else it does for me, maybe that would be an improvement, but I believe that is an option that I lack the ability to use. So perfect, just wonderful!! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Well I would say how much time it saves me, but I must say the most valuable part of this software is the Customer Service Reps that stand ready to help. [SENSITIVE CONTENT] have been able to almost predict when I was struggling and needed some mild assistance. Their professionalism could not be improved upon. Top notch gentlemen!! #### Cons Sometimes the mapping angle is a tad off. Also I wish there was a way I could circle a specific area and make a sub route from a larger route, but there is ways around that, and I have picked up so many other time saving tricks that I have afternoons off during the busiest week of my job! #### Reasons for choosing Route4Me Becuase we had it a year ago, could not justify the cost every month when we use it every other month, but I have found a suitable way to use it when I need it. So we just got to come back, again because your wonderful Sales Rep --- ### Route For Me Review - Overall rating: 5/5 - Reviewer: Rebekah S. - Verified reviewer: Yes - Industry: Insurance - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: May 2023 - Review source details: This review was submitted organically. No incentive was offered My over all experience is pleasant. I find it easy and efficient to use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love how I can export my route to an excel sheet. #### Cons I think its the type of plan I have but I dont like that I can use it on my computer only the mobile version. #### Reasons for choosing Route4Me This was my first choice --- ### I couldn’t live without this routing program - Overall rating: 4/5 - Reviewer: Stacy S. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: April 2022 - Review source details: This review was submitted organically. No incentive was offered I really like this routing program. I wish it would integrate with our field service program #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros I really like that this route‘s the most efficient way to go from one stop to the next on my daily routes and if I run into a problem customer support is very quick to correct a problem on the map #### Cons Sometimes I can’t get a job to show up on the route where it supposed to. When I need to rearrange the jobs it will throw one job way out in left field so to speak and all but ignore it. And then I have to report it as a problem on the map so customer service can fix it for me --- ### best tracking and tracking app for the delivery of your packages - Overall rating: 5/5 - Reviewer: Aairon S. - Verified reviewer: Yes - Industry: Package/ Freight Delivery - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros the organization and way of creating the routes #### Cons no comment, everything is good, If they could improve something, it is to make it consume less battery for low-end cell phones --- ### Happy customer who will continue to use this software. - Overall rating: 5/5 - Reviewer: andy k. - Verified reviewer: Yes - Industry: Textiles - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2023 - Review source details: This review was submitted organically. No incentive was offered I began using the software as an individual. The ease of use was so important to me that I convinced the [SENSITIVE CONTENT] of our company to purchase the software for all drivers. [SENSITIVE CONTENT] has been a huge help in making the changes we need to our account with fast and informative service. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The route optimization and recurring routes is most important for our company. It generates a fresh route however you schedule it to occur. The route optimization lets my drivers know the best way to complete their routes and helps our company be more efficient on a daily basis. #### Cons There is nothing that comes to mind under this catagory. --- ### One Waste Solutions - Overall rating: 5/5 - Reviewer: Justin C. - Verified reviewer: Yes - Industry: Utilities - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2023 - Review source details: This review was submitted organically. No incentive was offered very pleasant from the customer service team down to the constancy in the program. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The app UI is very easy to understand and learn. Minimal training for new drivers. #### Cons The software lags in the afternoon. it was explained that both east coast and west coast are using the software simultaneously. #### Reasons for switching to Route4Me Software uses apple maps and uploads were more accurate than other programs. --- ### Route4Me - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Package/ Freight Delivery - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: May 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Route maps interface: ability to view multiple routes and swap calls for optimization.Address Book Grouping: isolating services by day on map for creating new routes. #### Cons Automatic System Route optimization: function could be improved for high density areas -manual adjustments are necessary after optimization for multiple routes --- ### Franklin Operation Rewiew - Overall rating: 4/5 - Reviewer: Yan C. - Verified reviewer: Yes - Industry: Construction - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros we use it every to optise the routes of our 10 trucks and track them. proof of deliveries online. #### Cons would like to have the ability to oreset territories #### Reasons for choosing Route4Me Better system - better price for what we need. --- ### Custm - Overall rating: 5/5 - Reviewer: Arman A. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2023 - Review source details: This review was submitted organically. No incentive was offered Excellent support and great product overall #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ability for driver to dispatch themselves. #### Cons Cost per user could be better optimised to cost per activity or route. --- ### Route 4 me - Overall rating: 5/5 - Reviewer: David P. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The support team is highly knowledgeable and quick to respond. If the team can't answer the question, they are swift to forward it on to the subject matter experts and the team will always get back within 24 hours. #### Cons data can come through incorrectly or drivers will experience issues loading with an old version of the app. --- ### Too cumbersome - Overall rating: 3/5 - Reviewer: Laurie E. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: July 2021 - Review source details: This review was submitted organically. No incentive was offered It’s too cumbersome. I want to go from one address to the next, I’m not stopping at each location, I’m passing by doing a visual inspection. So all the questions, are ridiculous, it would be much more user friendly if the app simply prompted the next address with the map, and poof! Problem solved. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Functionality: 2/5 #### Pros That I can put in a number of addresses. #### Cons Waaaaay too cumbersome. Waaay too many questions between accessing the next address. #### Reasons for switching to Route4Me I thought this would be better, it’s not. --- ### Good application from good team - Overall rating: 5/5 - Reviewer: Denis P. - Verified reviewer: Yes - Industry: Civic & Social Organization - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2022 - Review source details: This review was submitted organically. No incentive was offered This company help our volunteer, social organization in Ukraine work better in delivery provisions. I am personally glad to use it and speak with such good people #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy of using software, a lot of features and most valuable thing for me is good support service. I had a few specific situation from errors to idea to integrations and support team helps every time. I don’t see such things before. Thanks to all of them #### Cons Not a lot, maybe some features with statistics not work well for me ## More reviews [Next reviews](https://www.softwareadvice.com/fleet-management/route4me-profile/reviews/?page=2) --- Route4Me Reviews, Pros and Cons - 2026 Software Advice