Route4Me is a cloud-based fleet management solution designed for small, midsize and large businesses. Primary features include route planning and routing guides. It allows users to type-in or upload customer addresses and plan a route for them. Users can also track driver progress on routes in real-time and manually move customers from one route to another.

Users can plan routes to fit daily, weekly, monthly, seasonal or on-demand schedules. Routes can be round trip, round trip with set time restrictions or designed to end anywhere. Route4Me includes a “command center,” where users can see an overview of their entire company. Drivers and vehicles can be reassigned to different routes and drivers can make notes.

Route4Me is available for a flat monthly subscription rate. Mobile apps are available for Android and iOS. It was founded in 2009 and is available worldwide.



95 Reviews of Route4Me

Overall rating

4.5 / 5 stars

Showing 1 - 20 of 95 reviews

December 2018

James from IT Services

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

5 of 5

December 2018

Easy to use

This is the first routeing software I’ve used. It seems to work well.

Pros

Once you learn it , it is fairly easy to use.

Cons

I have to use two buttons to add a stop.

December 2018

Charity from Amazon

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

December 2018

Very accurate app!! Thank You

Great experience!

Pros

I loved that this app can sync with my maps app on my phone. It was accurate and i am so glad i found it because i drive for a company who uses a map app but my palm pilot died and i had no way of routing myself to the rest of my stops! I will definitely be keeping this app!

Cons

There was not one thing i didn't like about this software!

December 2018

Judy from CI

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

1 of 5

Value for money

1 of 5

Customer support

1 of 5

Functionality

1 of 5

December 2018

NOT userfriendly

It was Not good! I spent 3 hours in one night alone trying to get it to work. Useless app.

Pros

It has potential. This field REQUIRED 17 characters.

Cons

It would only take 17 addresses. It would not optimize. I called customer service, Finally got a voicemail and then never received a call back. I watched YouTube videos that just described features to market and sell the app, not answer FAC’s or show a Detailed tutorial. The tutorial in the app is useless, just shows you how a few “buttons” work. I would never purchase this app if their free trial can’t show me what it can do, therefore if this is what it can do I would not use it or recommend it!

December 2018

Crystal from Elitch Gardens Theme & Water Park

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

4 of 5

December 2018

Shared

Pros

Not sure yet- I’m just starting it. I loved the map idea

Cons

Not sure. That I’m doing this part before use

November 2018

Joe from Self employed

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Love this app

Love this app, my delivery time and the maps accuracy is outstanding

Pros

Easy to use, only app that optimizes the routes. Love the fact I can speak the address instead of typing it. Saves time

Cons

Hard to click on arrow on right for directions and still having issues if I want to move one to another spot.
Would like it if you had a choice to optimize or not. Sometimes we are told which place to go in what order

November 2018

Jeremy from Farm

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

1 of 5

Value for money

1 of 5

Customer support

1 of 5

Functionality

1 of 5

November 2018

Paid for the app and it never worked

Very bad

Pros

I called customer service multiple time and they just keep hanging up on me. They keep crashing me and the app does not work properly.

Cons

Everything. I just called them right now and was disconnected

November 2018

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Route ME

It is the best use of entry time that will keep me in an organized approach to cold calling!

Pros

This software organized my life to the utmost. I was always trying to figure out where to go first and then wandered around looking for the next address.
this kept me on a mission.

Cons

loading it on my iphone took me a bit and then figuring out that I did not need to enter my starting location..

November 2018

Carol from The Schultz Family

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

November 2018

Thank you Route 4 Me!

Pros

I love your app because it is awesome helping me route garage sales in our large community of 160,000.
It is easy to use and it organizes garage sales according to addresses. It is able to ‘optimize’ the long list. And, it is FREE to me.

VERY easy to use. I don’t ‘save’ routes because they change daily. Once I see the map locations, I can add or delete. (I usually delete sales that are 8-10+ miles from my house.)

I can see how a business can use this to determine their driver’s route. Saves money in gas

Cons

It may be ‘me’ but I would like to print out the addresses in routes order so I don’t need to re-write the order from 1 to 10.

November 2018

Joseph from FE

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

3 of 5

November 2018

My route/usage

I deliver for a living and still have difficulty in setting up my stops/locations.

Pros

First time user/software looked useful but its not easy to use without prior attempts.

Cons

Typing and setup not easy I kept trying to enter and setup stops from my origin location and such but the operation was not smooth.

November 2018

Susan from Health, Wellness & Fitness

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

4 of 5

November 2018

Novice

Not sure the app was designed for house hunting tour but seems the this would be the perfect activity for this application

Pros

As addresses added, the route can be updated to accommodate.
Appears unlimited number of addresses can be added- I’m trying to use to review potential rentals or houses for purchase

Cons

I had to purchase to add more than a few addresses to the route, didn’t realize as I added new, the ones entered previously were removed to stay under the number - as far as I can tell.
Still learning how to save a route without starting a new route- a little confusing

October 2018

Frank from Sky Ireland

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

2 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

3 of 5

October 2018

Great app BUT

I’m a satellite engineer and use this religiously, pity I can’t use alt logic to accompany the route app

Pros

I love the route distance between stops And the over all details on the plan itself. The productive text and street names are terrible. Have a look at some Irish street names and towns lands and you will see what I mean.

Cons

I used to be able to put the Irish eircode (postcode) but not for a year or so. It was very handy.

October 2018

George E from G Floore Travel Agency

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

3 of 5

Functionality

3 of 5

October 2018

Route new day

end results are good. need manual on use.

Pros

unlimited use and can be seen on iPhone.

Cons

no manual on use of product. need more explanation on set up.

October 2018

Jarrod from Owens Transportation, Inc.

Company Size: 2-10 employees

Review Source


Ease-of-use

5 of 5

Value for money

3 of 5

Customer support

1 of 5

Functionality

5 of 5

October 2018

Bad customer support

I will look for a routing service with greater customer support.

Pros

Product worked well and was able to upload (via Excel) and plan routes for my daily deliveries quite easily.

Cons

After 1.5 years of subscribing, I suddenly lost access to my account while I was out on my route. I was told it was because my google play account email did not sync with the route4me email. Not only did I lose major productivity on that day, I have spent over 6 hours trying to resolve the issue with Route4me and Google play customer support. Neither of them have been the least bit helpful. I have cancelled my account.

October 2018

William from CMC Recycling

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

October 2018

Great free service

Very pleased and would recommend to everyone.

Pros

Free and has all addresses. Very easy to type in and it recognizes addresses.

Cons

Nothing. Pleased with all the features and would recommend to everyone.

September 2018

Lorraine from Farms

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2018

life saver

I use this app on a literature route and it cuts down on my miles. Don't have t ask Google maps where to go next.

Pros

Saves a lot of time out on the route, can plan it all out at home.

Cons

Sometimes the syncing with email can b a problem

September 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

3 of 5

Functionality

4 of 5

September 2018

ongoing difficulties

Very time consuming to get the information downloaded to the program.

Pros

once you spend hours figuring it out its great

Cons

the directions for uploading data and the marketing of "Drop Box" which I could never get to work with my files was the least nice things about this program. Customer support was not getting it when I texted them either

September 2018

April from Child Friendly Matters Ltd

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2018

Fantastic product!!

Fantastic experience so far

Pros

So easy to use, perfect for my needs and that of my company

Cons

Nothing to dislike about the software so far!

September 2018

William from Care Realty

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

September 2018

A Real Time Saver

Pros

Route4Me is the perfect solution to plan my route for showing homes. Optimization is the feature that makes it all worth it.

Cons

I can't think of any at this point. Perhaps the integration with Google Maps could be a bit stronger.

September 2018

Dave from MD Contractor Services, LLC

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2018

Fabulous App

The experience has been very pleasurable.

Pros

The ease of use and accuracy that the route is developed with is better than I expected

Cons

The cost for the free app is right on the money and there is nothing that is wrong for that price. If I had the need for the paid version, I'd buy it in a New York minute.

August 2018

Nick from Combined Insurance

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

3 of 5

Functionality

3 of 5

August 2018

Route4Me Review

I work for an insurance company. Placing the location in the system is easy but after optimising to plan the route it takes it out of order than my appointments.

Pros

Its easy to download. Its also easy to see on the map.

Cons

Trying to go from one spot to another and transitioning to google maps