Route4Me

RATING:

4.5

(388)

About Route4Me

Route4Me is a cloud-based fleet management solution designed for small, midsize and large businesses. Primary features include route planning and routing guides. It allows users to type-in or upload customer addresses and plan a route for them. Users can also track driver progress on routes in real-time and manually move customers from one route to another. Users can plan routes to fit daily, weekly, monthly, seasonal or on-demand schedules. Routes can be round trip, round trip with set time restrictions or designed to end anywhere. Route4Me includes a "command center," where users can see an overview of their entire company. Drivers and vehicles can be reassigned to different routes and drivers can make notes. Route4Me is available for a flat monthly subscrip...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Route4Me Pricing

Route4Me offers a free trial for all customers. Mobile App subscriptions starting at $9.99 Dynamic and Recurring Routing packages, starting at $149/month Enterprise: Contact Route4Me for a custom quote. For more information visit https://route4me.com/platform/marketplace/pricing or call us at +1-888-552-9045

Starting price: 

$199.00 per month

Free trial: 

Available

Free version: 

Available

Tame Your Routing Chaos - Routing Chaos Finally Solved, with Route4Me! Plan, Dispatch, and Track Routes of any Complexity.

Route4Me Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Route4Me

1 - 5 of 388 Reviews

User Profile

Lukasz

Verified reviewer

Warehousing, 10,000+ employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2020

Best in class software and customer service.

R4Me is a fantastic tool for daily dynamic routing. It is easy to implement and very intuitive.

PROS

User friendly interface with plenty of options for routing. The platform offers very good level of options for routing small to medium size fleet.

CONS

R4Me is a good fit for our needs and supports transportation operations perfectly. no issues to report.

Reasons for switching to Route4Me

Ease of use, quick to deploy, minimal setup.

Kevin

Package/Freight Delivery, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2020

Daily User

I am a  daily user of your route4me app. As I am a FedEx home delivery driver. I enjoy the simplicity of the app, in comparison to other GPS apps on the market. However, it seems sometimes some of the addresses I input get dropped off once I optimize the route or either the map location places me on the other block in location to the address I am seeking. I have conducted an update to the software and it still happens. This is frustrating when executing my route, as I have to spend additional time redirecting myself from map location.

PROS

Simplicity and ease of use of the app. Unlimited stops can be added, easy to update, change or add locations while en route

CONS

Sometimes inaccurate place of address location, long time to optimize and load No indication of duplicate address being added. Inconsistent ability to change location as visited, the app will sometimes not change color.

Reasons for switching to Route4Me

A limited number of stops to be added. As a Fed Ex driver, we have anywhere from 85-130 stops daily

Kyle

Transportation/Trucking/Railroad, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed August 2019

After 4 year it’s gotten worse

4 years ago I would have said good for the price now I think it’s terrible and actively looking for new companies and have told probably 100 other garbage company owners to stay clear it’s not worth it

PROS

In the beginning for one driver it was functional and a good price but isn’t good for bigger companies with more then one truck.

CONS

The routing isn’t great with wrong locations and routes that don’t make sense Not a lot of great features and not able to turn features on and off. Terrible customer support, best way to get a response is by submitting a ticket forget about talking to anyone and most of the time I’m just told we can’t help but that’s a good idea we will submit for consideration. The functionality is poor and is-meant for small companies with minimal stops. Once we got a lot of stops and multiple truck the quality went down big time and price skyrocketed

Reasons for switching to Route4Me

Idk why now should have stayed

April

Facilities Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Logistic solution

Helpful and efficient

PROS

Customer service has been amazing. They are available by phone, chat or email. Response is quick and helpful. Loading new routes is fast and easy to navigate

CONS

Would like to be able to customize a route that is specific to our companies needs without having to manually optimize the route. It might be optimized for some industries but it doesn't always work the best for our usage.

Reason for choosing Route4Me

The additional features

Jacob

Food Production, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2023

Route4Me for meal kit logistics.

PROS

Ability to adjust our own routes to suit day-to-day deliveries with on the fly adjustments. Adding 'custom data' is another huge pro - as a lot of the business needs revolve around creating files with run data. With the feature manager we can choose the specific addOns that we specifically require.Route4Me's support staff are incredible - there has never been any issue left unresolved.

CONS

For general housekeeping we remove routes weekly and because of this the Dashboard becomes irrelevant as we cannot track our progress longterm. This could potentially be an internal issue, and not Route4me's, as there is probably some functionality with the API that can be used to export the data into a local dashboard on a week by week basis.