---
title: "Samsara Software Overview 2026 - Features & Pricing"
description: "Review of Samsara Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/fleet-management/samsara-profile/"
page_type: "product"
language: "en"
---

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Samsara

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Overview

[Reviews](https://www.softwareadvice.com/fleet-management/samsara-profile/reviews/)[Alternatives](https://www.softwareadvice.com/fleet-management/samsara-profile/alternatives/)

# Samsara Review

Custom quote Free trial 1 plan

Updated October 19, 2026

Written by [Laura Burgess](https://www.softwareadvice.com/resources/author/laura-burgess/)

Content Analyst

Edited by [Caroline Rousseau](https://www.softwareadvice.com/resources/author/caroline-rousseau/)

Senior Editor

Wondering if Samsara is right for your organization?

Our GPS Tracking Software selection experts can help you in 15 minutes or less.

On this page

-   Our Summary
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   Key Sentiments
    
-   User Reviews
    
-   Frequently Asked Questions
    
-   Popular Comparisons
    

## Our Summary

Samsara

4.5

[(1047)](https://www.softwareadvice.com/fleet-management/samsara-profile/reviews/)

Pros:

-   Real-time tracking
-   User-friendly interface

Cons:

-   Billing issues
-   App glitches

Pricing

Pricing available upon request

### What is Samsara:

Samsara is a platform that provides real-time visibility into physical operations through the use of the Internet of Things (IoT). Samsara can be used for fleet management and optimization, equipment monitoring, and vehicle telematics.

### Why we like Samsara:

On Software Advice, Samsara is the most requested by small businesses with under 49 vehicles, earning the title of Best for Small Business on the Best Fleet Management Software of 2025 list. It is also listed on the 2024 Top GPS Software FrontRunners report. The top features that reviewers cited are vehicle tracking, vehicle cameras, and a hassle-free installation process.

### Who should use Samsara:

Samsara is recognized as a top choice for small businesses with fleets under 49 vehicles. The platform also offers scalable solutions that can be customized for larger enterprises looking to optimize operations through increased fleet visibility and data-driven insights.

Do you work for Samsara? [Manage this product listing](https://www.g2.com/products/samsara/claim_requests/new?auto=true)

Wondering if Samsara is right for your organization?

Our GPS Tracking Software selection experts can help you in 15 minutes or less.

## Samsara User Interface

## Popular Samsara Alternatives

Main Product

Samsara

4.5

[(1047)](https://www.softwareadvice.com/fleet-management/samsara-profile/reviews/)

Ratings Breakdown

-   4.53Ease of use
-   4.28Value for money
-   4.27Customer support
-   4.43Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Motive](https://www.softwareadvice.com/fleet-management/motive-profile/)

4.5

[(1689)](https://www.softwareadvice.com/fleet-management/motive-profile/reviews/)

Ratings Breakdown

-   4.42Ease of use
-   4.21Value for money
-   4.40Customer support
-   4.39Functionality

Pricing

Available upon request

Get Price

Alternative Product

[One Step GPS](https://www.softwareadvice.com/field-service/one-step-gps-profile/)

4.8

[(267)](https://www.softwareadvice.com/field-service/one-step-gps-profile/reviews/)

Ratings Breakdown

-   4.86Ease of use
-   4.78Value for money
-   4.83Customer support
-   4.73Functionality

Pricing

Starting at $13.95 per month

Get Price

Alternative Product

[Zonar](https://www.softwareadvice.com/product/456561-Ground-Traffic-Control/)

4.6

[(367)](https://www.softwareadvice.com/product/456561-Ground-Traffic-Control/reviews/)

Ratings Breakdown

-   4.55Ease of use
-   4.49Value for money
-   4.72Customer support
-   4.50Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Fleetio](https://www.softwareadvice.com/fleet-management/fleetio-profile/)

4.7

[(247)](https://www.softwareadvice.com/fleet-management/fleetio-profile/reviews/)

Ratings Breakdown

-   4.67Ease of use
-   4.65Value for money
-   4.75Customer support
-   4.55Functionality

Pricing

Starting at $4.00 per month

Get Price

Alternative Product

[Verizon Connect](https://www.softwareadvice.com/field-service/verizon-connect-profile/)

3.2

[(947)](https://www.softwareadvice.com/field-service/verizon-connect-profile/reviews/)

Ratings Breakdown

-   3.44Ease of use
-   2.84Value for money
-   2.78Customer support
-   3.27Functionality

Pricing

Available upon request

Get Price

## Samsara Overview

Samsara is designed to optimize fleet operations and promote business growth by providing real-time visibility and insights into fleet activities. The platform features tools for real-time visibility into vehicle location, including live traffic data and route analytics. Additionally, its tools aid in managing the fleet's performance by allowing adaptation to changing conditions through re-routing of vehicles and direct communication with drivers via the Samsara Driver application.

Samsara provides alerts related to idling, speeding, engine faults, battery levels and geofe...

nce breaches to maintain fleet safety and reliability. The platform offers live tracking functionalities, shares route progress, automatic updates, transparent arrival times and delay notifications. Additionally, the system's open API architecture allows integration with third-party systems and existing operational workflows. Samsara streamlines hardware installation, which includes plug-and-play functionality and zero-configuration setup. Additionally, it provides solutions for GIS fleet management, asset management and more, designed to equip businesses with the resources necessary to achieve control over their fleet operations.

## Samsara Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Custom Quote Available

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

### Compare Pricing

Compare pricing across our most frequently recommended GPS Tracking products.

Software options

Starting price\*

User rating

[Housecall Pro](https://www.softwareadvice.com/construction/housecall-profile/)

$79.00 per month

4.67[(2749 reviews)](https://www.softwareadvice.com/construction/housecall-profile/reviews/)

**499**

recommendations

[High Point GPS](https://www.softwareadvice.com/fleet-management/fleet-gps-tracking-profile/)

$3.00 per month

4.67[(3 reviews)](https://www.softwareadvice.com/fleet-management/fleet-gps-tracking-profile/reviews/)

**151**

recommendations

[ClockShark](https://www.softwareadvice.com/hr/clockshark-profile/)

$40.00 per month

4.73[(1911 reviews)](https://www.softwareadvice.com/hr/clockshark-profile/reviews/)

**3**

recommendations

[Elite EXTRA](https://www.softwareadvice.com/fleet-management/elite-extra-profile/)

$35.00 per month

4.67[(388 reviews)](https://www.softwareadvice.com/fleet-management/elite-extra-profile/reviews/)

**1**

recommendations

\*Defined as the price above any available free plan

## Samsara Features

Drawn from insights across 1047 verified reviews, we've outlined Samsara's best and worst rated features and how they stack up against the average rating.

Samsara's score

Category average

Samsara's Best Rated Features

Safety Management

4.86

3.05 category average

Mobile App

4.83

4.44 category average

Live Driver Tracking

4.83

4.15 category average

Samsara's Worst Rated Features

Maintenance Management

1.57

3.40 category average

Routing

2.67

3.86 category average

Incident Reporting

2.78

3.45 category average

-   Popular features found in GPS Tracking
    
    Asset Tracking
    
    Historical Reporting
    
    Real-Time Monitoring
    
    Routing
    
    Vehicle Tracking
    
-   More features of Samsara
    
    Access Controls/Permissions
    
    Accounting
    
    Activity Dashboard
    
    Alerts/Notifications
    
    API
    
    Audit Trail
    
    Barcoding/RFID
    
    Carrier Management
    
    Communication Management
    
    Compliance Management
    
    Customer Database
    
    Customer Management
    
    Customizable Forms
    
    Customizable Reports
    
    Data Visualization
    
    Dispatch Management
    
    Document Management
    
    Drag & Drop
    
    Driver Logs
    
    Driver Management
    
    EDI
    
    Emergency Dispatch
    
    Employee Management
    
    Equipment Tracking
    
    Fleet Management
    
    For Drivers
    
    For Freight Operations
    
    For Schools
    
    Fuel Cost Management
    
    Fuel Management
    
    Fuel Tracking
    
    Geofencing
    
    Geographic Maps
    
    Geolocation
    
    GIS Integration
    
    GPS
    
    Heatmaps
    
    IFTA Reporting
    
    Incident Reporting
    
    K-12
    
    Live Driver Tracking
    
    Location Tracking
    
    Maintenance Management
    
    Maintenance Scheduling
    
    Mileage Tracking
    
    Mobile Access
    
    Mobile App
    
    Monitoring
    
    Order Tracking
    
    Performance Metrics
    
    Quotes/Estimates
    
    Real-Time Analytics
    
    Real-Time Data
    
    Real-Time Notifications
    
    Real-Time Updates
    
    Records Management
    
    Refund Management
    
    Reminders
    
    Repair Tracking
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Route Management
    
    Route Optimization
    
    Safety Management
    
    Scheduling
    
    Search/Filter
    
    Self Service Portal
    
    Service History
    
    Shipment Tracking
    
    Shipping Management
    
    Technician Management
    
    Third-Party Integrations
    
    Time Tracking
    
    Transportation Management
    
    Trend Analysis
    
    Trip Logs
    
    Truckload Management
    
    Vehicle Information
    
    Vehicle Maintenance
    
    Vehicle Management
    
    Video Capture
    
    VIN Lookup
    
    Violation Tracking
    
    Work Order Management
    

## Samsara Integrations

Based on 1047 verified reviews, we've identified products most frequently integrated withSamsara.

Coast

Integration rated 4.3 from 4 reviews

Fleetworthy Weigh Station Bypass

Integration rated 4.7 from 3 reviews

PCS TMS

Integration rated 3.3 from 3 reviews

MaintainX

Integration rated 3.5 from 2 reviews

Trimble TMS

Integration rated 3.0 from 2 reviews

TMW.Suite

Integration rated 3.0 from 2 reviews

See all 104 integrations

## Samsara Key Sentiments

We analyzed 1047 verified reviews for Samsara to find out what actual users really think.

Most Positive Sentiments

Fleet management

59% Positive

30% Neutral

11% Negative

Reviewers highlight Samsara's fleet management capabilities for optimizing fleet performance and ensuring accountability. They find the real-time tracking, detailed analytics, and operational efficiency beneficial. The implementation team is also praised for their support during the setup process.

Customer service

59% Positive

15% Neutral

26% Negative

Users appreciate Samsara's customer service team for their willingness to help and follow up on tickets. They find the sales and technical support teams knowledgeable and ready to assist throughout the implementation process. However, there are a few instances of users experiencing slow response times, unhelpful support staff, and being ghosted by support members.

Vehicle tracking

49% Positive

47% Neutral

4% Negative

Users find Samsara's vehicle tracking capabilities impressive, with real-time tracking and high accuracy. They appreciate the ability to monitor their fleet efficiently and provide accurate delivery times to customers. The tracking features and detailed analytics help users manage their operations more effectively.

Least Positive Sentiments

Truck management

35% Positive

52% Neutral

13% Negative

Users appreciate Samsara's truck management features, including vehicle diagnostics and fleet visibility. They find the system helpful for pre-diagnosing issues and monitoring fuel levels. However, some users face challenges with diagnostic accuracy and tracking precision.

Vehicle cameras

46% Positive

42% Neutral

12% Negative

Reviewers praise Samsara's vehicle cameras for their high-quality footage and ease of installation. They find the dash cam features helpful in providing evidence during incidents and improving driver safety. The camera system's reliability and clarity are highly valued by users.

Driver management

47% Positive

35% Neutral

18% Negative

Reviewers find Samsara's driver management features useful for monitoring driver behavior and real-time location. They appreciate the user-friendly system and the simplicity of the driver app. However, some users encounter issues with driver training features, communication, and HOS management.

## Samsara User Reviews

## Samsara customer ratings

- Overall rating: 4.5/5
- Total reviews: 1,047

### Rating distribution

- 5 stars: 745 reviews (71%)
- 4 stars: 206 reviews (20%)
- 3 stars: 30 reviews (3%)
- 2 stars: 11 reviews (1%)
- 1 star: 55 reviews (5%)

### Secondary ratings

- Ease of use: 4.5/5
- Value for money: 4.3/5
- Customer support: 4.3/5
- Functionality: 4.4/5

---

### Samsara allows to utilize many of our functions in one app and integrates with others

- Overall rating: 5/5
- Reviewer: Nicholas v.
- Verified reviewer: Yes
- Industry: Transportation/ Trucking/ Railroad
- Company size: 51-200 employees
- Product usage: Used daily for less than 2 years
- Reviewed: February 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I came into Samsara having to take over from someone who suddenly left the company. Thanks to Samsara's customer support and training, I was brought up to speed very quickly on the platform and its functions.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Samsara allows us to track our fleet and mileage and use that information for safety, IFTA, HOS, and other essential functions, all in one place.

#### Cons

The new AI integration has not been a big help to our services, and I feel like is a distraction when navigating the platform.

#### Reasons for switching to Samsara

I was not here when the switch was made, but everyone seems very happy with Samsara.

---

### Good Platform with Room for Improvement

- Overall rating: 5/5
- Reviewer: Akshit K.
- Verified reviewer: Yes
- Industry: Transportation/ Trucking/ Railroad
- Company size: 51-200 employees
- Product usage: Used daily for less than 12 months
- Reviewed: October 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall, I would give Samsara a good score. It is a useful and reliable platform for our day-to-day operations, especially for tracking and managing vehicles. The system is generally easy to use, and the customer support team has been very helpful whenever we have questions or run into issues. There are some areas that could be improved, such as occasional bugs, slow loading, and navigation,

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

What I like most about Samsara is its user-friendly interface and excellent customer support. The platform is easy to navigate, which makes it simple to access the information we need and manage daily tasks efficiently. I also appreciate how responsive and helpful the customer support team is whenever we have questions or face an issue. They are quick to understand the problem and provide clear guidance to resolve it. Overall, Samsara makes our tracking and fleet management process more efficient and straightforward. The combination of an easy-to-use system and reliable customer support makes Samsara a valuable tool for our day-to-day operations.

#### Cons

The main thing I like least about Samsara is that we sometimes run into bugs and system issues during regular use. At times, the system can be slow to load or takes longer than expected to update information, which can be frustrating when we are working with time-sensitive tasks. The navigation could also be improved, as some information or features are not always easy to find quickly. There are times when we have to go through multiple screens to get to what we need. These issues are not constant, but when they happen, they can slow down the workflow and make it harder to get things done efficiently.

---

### 10 out of 10

- Overall rating: 5/5
- Reviewer: Courtney J.
- Verified reviewer: Yes
- Industry: Transportation/ Trucking/ Railroad
- Company size: 501-1000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: December 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I give Samsara a 10 out of 10. Their technicians have quick response, are always polite and professional. Even with the updates I am still able to navigate not only the dashboard, but the Fleet app as well.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I am still a huge fan of the safety inbox and real time alerts as well as the cameras. We have now used footage to dispute damage claims and com out victorious. I am looking forward to the newer features that are coming out.

#### Cons

I least like the self-coaching feature. The safety department I am in is small, and we review footage daily, but do not have the time to coach each driver. I wish that the self-coaching feature would not allow the driver to skip the assigned lessons.

#### Reasons for switching to Samsara

We used two programs and Samsara does everything in one application.

---

### Samsara vision with a mission

- Overall rating: 5/5
- Reviewer: Puneet M.
- Verified reviewer: Yes
- Industry: Transportation/ Trucking/ Railroad
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: July 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I would say the word PERFECT. very few companies come near the absolute perfectness including big machines like cars. Their vision of performance to the customer needs is nothing but perfect for what we are looking for.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Advanced AI technology. Better camera lenses with clear coverage. All pertinent safety measurements right on your computer screen with automated driver training.

#### Cons

updates are very frequent and you need time to catch up with them. You need to learn immediately what is new to keep abreast and then by the time you catch up there is something new out almost immediately.

#### Reasons for switching to Samsara

Video quality of Samsara is much superior. Software is much more faster and quicker. Training can be sent over the phone immediatley. Updates are critical and extras are provided without extra cost.

---

### Rich Data, Minimal Learning Curve

- Overall rating: 5/5
- Reviewer: Erin S.
- Verified reviewer: Yes
- Industry: Food & Beverages
- Company size: 201-500 employees
- Product usage: Used daily for more than 2 years
- Reviewed: October 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Excellent! It has become an essential tool for monitoring fleet operations and accessing key data daily.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The combination of powerful data insights and ease of use makes this an invaluable tool for gaining visibility, improving decision-making, and efficiently managing fleet operations.

#### Cons

Video download speeds could be improved, and additional time-frame options in the dropdown menu would be helpful.

---

### Samsara, the program you need to try.

- Overall rating: 5/5
- Reviewer: Chris B.
- Verified reviewer: Yes
- Industry: Automotive
- Company size: 501-1000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: October 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

We have had great success using Samsara in, providing video evidence of accidents to acquit fault on our end.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

The ability to check a drivers location at the click of a button, and that it gives you an estimated completion time on their routes.

#### Cons

Nothing that I can think of that another program does better than Samsara. This is one of the best we have used.

---

### My honest experience with Samsara :)

- Overall rating: 4/5
- Reviewer: Valentina V.
- Verified reviewer: Yes
- Industry: Transportation/ Trucking/ Railroad
- Company size: 51-200 employees
- Product usage: Used daily for less than 12 months
- Reviewed: October 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

It's been a very good experience even though we've encountered some issues, it helps our operations to stay connected and on track.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I like that the layout, colors and different sections are very intuitive and appealing, which facilitates training of new people and autonomous discovery of tools.

#### Cons

The routing feature sometimes doesn't synchronize the dates accurately and when adding billing charges to driver's pay sometimes there's a bug where they get duplicated automatically and even after deleting these duplicates they keep showing up until after a while. We have fixed this by leaving the load alone sometime and it fixes on its own or we manually have to do it the days after.

---

### Happy Customer

- Overall rating: 5/5
- Reviewer: Jenny K.
- Industry: Transportation/ Trucking/ Railroad
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: October 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

my experience has been positive. I appreciate having access to real time truck tracking. Customer support is speedy and always willing to help.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

very easy to use! Driver safety and coaching is a big benefit being able to monitor driver safety scores. real time visibility helps keep track of drivers & monitors our routes. Those are my top favorite things.

#### Cons

integration with our dispatch system. Seems like codes that we have to use for Honda don't always transfer correctly and the same goes for trailer #'s. also seems Samsara has a lot of screens. Sometimes it is hard to find driver scores, reviewing events, etc. I'd rather have important info at a glance.

---

### GREAT PURCHASE!

- Overall rating: 5/5
- Reviewer: Sean E.
- Verified reviewer: Yes
- Industry: Transportation/ Trucking/ Railroad
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: October 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

GREAT! I have learned a lot that the system does. It is very accurate on times and location. The detailed settings have made policy enforcement a breeze!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The convenience and tracking. The help with filing quarterly reports. They are a easy to use. The customer support has been superb thus far. The value of these are great considering the help they provide.

#### Cons

The issues with connections. They seem to always get unplugged or malfunction. The system changes seem to not change fleet wide even when that is what I select.

---

### Drivers love it.

- Overall rating: 5/5
- Reviewer: Dywain B.
- Verified reviewer: Yes
- Industry: Transportation/ Trucking/ Railroad
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Samsara is a very user friendly product. The AI assistant is extremely helpful on the office side. This needs to stay a part of the platform.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 2/5
- Functionality: 5/5

#### Pros

Samsara is very user friendly both for the driver and office staff. I also like the remote session option. It is very helpful for on the job training and to see what problems a driver is having.

#### Cons

Support isn't very helpful on a regular basis. Communication is often the basis for this issue. Every once in a while you get someone who knows how to help you with the issue you're having.

---

Showing 1 - 10 of 1047 Reviews

[See All Reviews](https://www.softwareadvice.com/fleet-management/samsara-profile/reviews/)

## Samsara FAQs

-   What does Samsara software do?
    
    Samsara provides real-time data on vehicles, equipment, and sites through the use of GPS tracking, cameras, and sensors. The platform uses this data to help businesses improve safety, efficiency, and sustainability. Information from IoT devices helps inform data-driven decisions for operational optimization.
    
-   Does Samsara record when the truck is off?
    
    Samsara Dash Cams record based on configured triggers, including vehicle movement and engine start, or if a driver manually starts recording by pushing the Panic Button or dash cam button. Recording stops 10 minutes after motion ceases. However, users can enable a Parking Mode that allows the dash cam to record up to 12 hours before or after a trip has ended.
    
-   What companies use Samsara?
    
    Samsara works with companies in a number of industries, including transportation, construction, warehousing, manufacturing, and government. Notable customers include DHL, Liberty Oilfield Services, PODS, Roto-Rooter, XPO, and the City and County of Denver. The platform is a good fit for companies that need to monitor, manage, and optimize vehicles and equipment.
    
-   Can Samsara cameras record audio?
    
    Yes, Samsara can record audio. Users can enable or disable audio recording through the dashboard settings. Organizations can configure this feature to meet company requirements or to ensure compliance with industry-specific regulations. Audio recording can be used in vehicles and worksites via connected cameras with audio capabilities.
    

## Samsara Popular Comparisons

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