---
title: "Motive Software Overview 2026 - Features & Pricing"
description: "Review of Motive Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/fleet-management/motive-profile/"
page_type: "product"
language: "en"
publication_date: "2026-10-09"
---

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Overview

[Reviews](https://www.softwareadvice.com/fleet-management/motive-profile/reviews/)[Alternatives](https://www.softwareadvice.com/fleet-management/motive-profile/alternatives/)

# Motive Review

Custom quote 1 plan

Updated October 9, 2026

Written by [Laura Burgess](https://www.softwareadvice.com/resources/author/laura-burgess/)

Content Analyst

Edited by [Caroline Rousseau](https://www.softwareadvice.com/resources/author/caroline-rousseau/)

Senior Editor

Wondering if Motive is right for your organization?

Our Trucking Software selection experts can help you in 15 minutes or less.

On this page

-   Our Summary
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   Key Sentiments
    
-   User Reviews
    
-   Frequently Asked Questions
    
-   Popular Comparisons
    

## Our Summary

Motive

4.5

[(1724)](https://www.softwareadvice.com/fleet-management/motive-profile/reviews/)

Pros:

-   Logbook management
-   Compliance with regulations

Cons:

-   User interface
-   Software glitches

Pricing

Pricing available upon request

### What is Motive:

Motive is a fleet management solution for trucking, delivery, and other fleet-based companies that deliver goods via ground transportation. It has tools for vehicle location, driver behavior analysis, and safety and compliance, among other functions, that enable managers and business owners to reduce costs and improve customer satisfaction and safety.

### Why we like Motive:

With 4.5 out of 5 stars from verified user reviews, Motive ranks as “Best for Trucking” in our [2025 best fleet management software guide](https://www.softwareadvice.com/fleet-management/). It’s especially useful when it comes to its mileage tracking, trip logging, and dispatch management features.

### Who should use Motive:

Motive is built for trucking companies, businesses with fleets of vehicles, and fleet managers. It’s good for dispatchers who need to know where each vehicle is and in-house mechanics who need maintenance guidance. Nearly 85% of reviewers come from businesses with 1-50 employees.

Wondering if Motive is right for your organization?

Our Trucking Software selection experts can help you in 15 minutes or less.

## Motive User Interface

## Popular Motive Alternatives

Main Product

Motive

4.5

[(1689)](https://www.softwareadvice.com/fleet-management/motive-profile/reviews/)

Ratings Breakdown

-   4.42Ease of use
-   4.21Value for money
-   4.40Customer support
-   4.39Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Samsara](https://www.softwareadvice.com/fleet-management/samsara-profile/)

4.5

[(1068)](https://www.softwareadvice.com/fleet-management/samsara-profile/reviews/)

Ratings Breakdown

-   4.52Ease of use
-   4.28Value for money
-   4.28Customer support
-   4.44Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Transvirtual](https://www.softwareadvice.com/retail/transvirtual-profile/)

4.8

[(72)](https://www.softwareadvice.com/retail/transvirtual-profile/reviews/)

Ratings Breakdown

-   4.74Ease of use
-   4.63Value for money
-   4.43Customer support
-   4.56Functionality

Pricing

Starting at A$0.40 per month

Get Price

Alternative Product

[Elite EXTRA](https://www.softwareadvice.com/fleet-management/elite-extra-profile/)

4.7

[(388)](https://www.softwareadvice.com/fleet-management/elite-extra-profile/reviews/)

Ratings Breakdown

-   4.56Ease of use
-   4.58Value for money
-   4.77Customer support
-   4.55Functionality

Pricing

Starting at $35.00 per month

Get Price

Alternative Product

[One Step GPS](https://www.softwareadvice.com/field-service/one-step-gps-profile/)

4.8

[(268)](https://www.softwareadvice.com/field-service/one-step-gps-profile/reviews/)

Ratings Breakdown

-   4.86Ease of use
-   4.78Value for money
-   4.83Customer support
-   4.74Functionality

Pricing

Starting at $13.95 per month

Get Price

Alternative Product

[GPS Insight](https://www.softwareadvice.com/fleet-management/gps-insight-profile/)

4.5

[(245)](https://www.softwareadvice.com/fleet-management/gps-insight-profile/reviews/)

Ratings Breakdown

-   4.47Ease of use
-   4.34Value for money
-   4.55Customer support
-   4.36Functionality

Pricing

Starting at $14.95 per month

Get Price

## Motive Overview

Motive builds technology to improve the safety, productivity and profitability of businesses that power the physical economy. It caters to industries, such as trucking and logistics, construction, oil and gas, food and beverage, field service, agriculture, passenger transit and delivery. Key features include vehicle and equipment tracking, driver safety, compliance, maintenance, spend management and more.

The platform helps prevent accidents, reduce risk and provide detailed insights into vehicles, equipment and spending. It assists with vehicle health and utilization, dr...

iving efficiency and automating workflows.

## Motive Pricing and Plans

Motive has one plan. Basic is custom-priced.

Basic

Custom Quote Available

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

### How does Motive pricing compare to alternatives?

Explore how Motive's pricing and plan options compare with top alternatives below.

| Product | Starting price | Free trial | Free version | Value for Money |
| --- | --- | --- | --- | --- |
| Motive4.5[(1,724)](https://www.softwareadvice.com/fleet-management/motive-profile/reviews/) | Pricing available upon request | Not available | Not available | 4.2 |
| [Samsara](https://www.softwareadvice.com/fleet-management/samsara-profile/)4.5[(1,068)](https://www.softwareadvice.com/fleet-management/samsara-profile/reviews/) | Pricing available upon request | Available | Not available | 4.3 |
| [Transvirtual](https://www.softwareadvice.com/retail/transvirtual-profile/)4.8[(72)](https://www.softwareadvice.com/retail/transvirtual-profile/reviews/) | A$0.40 /mo | Not available | Not available | 4.6 |
| [Elite EXTRA](https://www.softwareadvice.com/fleet-management/elite-extra-profile/)4.7[(388)](https://www.softwareadvice.com/fleet-management/elite-extra-profile/reviews/) | $35.00 /user/mo | Available | Not available | 4.6 |
| [One Step GPS](https://www.softwareadvice.com/field-service/one-step-gps-profile/)4.8[(268)](https://www.softwareadvice.com/field-service/one-step-gps-profile/reviews/) | $13.95 /mo | Not available | Not available | 4.8 |

Motive4.5[(1,724)](https://www.softwareadvice.com/fleet-management/motive-profile/reviews/)

* * *

Starting price

Pricing available upon request

Free trial

Not available

Free version

Not available

Value For Money

4.2

-   [Samsara](https://www.softwareadvice.com/fleet-management/samsara-profile/)4.5[(1,068)](https://www.softwareadvice.com/fleet-management/samsara-profile/reviews/)
    
    * * *
    
    Starting price
    
    Pricing available upon request
    
    Free trial
    
    Available
    
    Free version
    
    Not available
    
    Value For Money
    
    4.3
    
-   [Transvirtual](https://www.softwareadvice.com/retail/transvirtual-profile/)4.8[(72)](https://www.softwareadvice.com/retail/transvirtual-profile/reviews/)
    
    * * *
    
    Starting price
    
    A$0.40 /mo
    
    Free trial
    
    Not available
    
    Free version
    
    Not available
    
    Value For Money
    
    4.6
    
-   [Elite EXTRA](https://www.softwareadvice.com/fleet-management/elite-extra-profile/)4.7[(388)](https://www.softwareadvice.com/fleet-management/elite-extra-profile/reviews/)
    
    * * *
    
    Starting price
    
    $35.00 /user/mo
    
    Free trial
    
    Available
    
    Free version
    
    Not available
    
    Value For Money
    
    4.6
    
-   [One Step GPS](https://www.softwareadvice.com/field-service/one-step-gps-profile/)4.8[(268)](https://www.softwareadvice.com/field-service/one-step-gps-profile/reviews/)
    
    * * *
    
    Starting price
    
    $13.95 /mo
    
    Free trial
    
    Not available
    
    Free version
    
    Not available
    
    Value For Money
    
    4.8
    

## Motive Features

Drawn from insights across 1724 verified reviews, we've outlined Motive's best and worst rated features and how they stack up against the average rating.

Motive's score

Category average

Motive's Best Rated Features

Vehicle Information

4.86

4.58 category average

Historical Reporting

4.68

4.08 category average

Activity Dashboard

4.66

4.24 category average

Motive's Worst Rated Features

Reporting/Analytics

3.62

3.79 category average

Real-Time Notifications

3.80

4.17 category average

Billing & Invoicing

4.03

4.22 category average

-   Popular features found in Trucking
    
    Billing & Invoicing
    
    Driver Management
    
    Fuel Management
    
    GPS
    
    Load Optimization
    
    Maintenance Management
    
    Mileage Tracking
    
    Real-Time Monitoring
    
    Real-Time Reporting
    
    Routing
    
    Scheduling
    
    Trip Logs
    
-   More features of Motive
    
    Access Controls/Permissions
    
    Accounting Integration
    
    Activity Dashboard
    
    Activity Tracking
    
    AI/Machine Learning
    
    Alerts/Escalation
    
    Alerts/Notifications
    
    API
    
    Asset Tracking
    
    Audit Management
    
    Audit Trail
    
    Automated Scheduling
    
    Budget Tracking
    
    Carrier Management
    
    Compliance Management
    
    Cost Tracking
    
    Customer Portal
    
    Customizable Fields
    
    Customizable Forms
    
    Customizable Reports
    
    Data Import/Export
    
    Data Visualization
    
    Delivery Tracking
    
    Dispatch Management
    
    Document Management
    
    Driver ETA
    
    Driver Logs
    
    Electronic Signature
    
    Email Alerts
    
    Employee Management
    
    Equipment Maintenance
    
    Equipment Management
    
    Equipment Tracking
    
    Expense Tracking
    
    Fleet Management
    
    For AEC Industry
    
    For Drivers
    
    For Freight Operations
    
    Forms Management
    
    For Oil & Gas
    
    Fuel Cost Management
    
    Fuel Tracking
    
    Geofencing
    
    Geographic Maps
    
    Geolocation
    
    Historical Reporting
    
    IFTA Reporting
    
    Incident Reporting
    
    Inspection Management
    
    Inventory Management
    
    Invoice Management
    
    Job Costing
    
    Live Driver Tracking
    
    Location Tracking
    
    Logistics Management
    
    Maintenance Scheduling
    
    Mobile Access
    
    Mobile Alerts
    
    Mobile App
    
    Mobile Signature Capture
    
    Mobile Time Tracking
    
    Monitoring
    
    Multi-Location
    
    Performance Metrics
    
    Predictive Analytics
    
    Preventive Maintenance
    
    Progress Tracking
    
    Purchase Order Management
    
    QuickBooks Integration
    
    Real-Time Analytics
    
    Real-Time Data
    
    Real-Time Notifications
    
    Real-Time Updates
    
    Records Management
    
    Reminders
    
    Repair Tracking
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Resource Management
    
    Risk Assessment
    
    Role-Based Permissions
    
    Route History
    
    Route Management
    
    Route Optimization
    
    Safety Management
    
    Search/Filter
    
    Service History
    
    Shipment Tracking
    
    SMS Messaging
    
    Status Tracking
    
    Technician Management
    
    Territory Management
    
    Third-Party Integrations
    
    Time Tracking
    
    Transportation Management
    
    Vehicle Information
    
    Vehicle Management
    
    Vehicle Tracking
    
    Violation Tracking
    
    Workflow Management
    
    Work Order Management
    

## Motive Integrations

Based on 1724 verified reviews, we've identified products most frequently integrated withMotive.

Fleetio

Integration rated 5.0 from 5 reviews

Whip Around

Integration rated 5.0 from 1 review

AscendTMS

Integration rated 5.0 from 1 review

Trucker Tools

Integration rated 5.0 from 1 review

LoadOps

Integration rated 5.0 from 1 review

Zapier

Integration rated 5.0 from 1 review

See all 68 integrations

## Motive Key Sentiments

We analyzed 1724 verified reviews for Motive to find out what actual users really think.

Most Positive Sentiments

Navigation

72% Positive

14% Neutral

14% Negative

Motive's software is user-friendly and easy to navigate for reviewers. Users find the dashboard layout intuitive and helpful for managing various tasks. They also highlight the simplicity of navigating through the app and website, which enhances their overall experience.

Customer service

66% Positive

14% Neutral

20% Negative

Users appreciate Motive's customer service, noting its efficiency and helpfulness in resolving issues promptly. They find the customer support team knowledgeable and responsive, providing quick solutions even during emergencies. Additionally, users value the availability of 24/7 support, which ensures their concerns are addressed at any time.

Driver management

44% Positive

41% Neutral

15% Negative

Reviewers find Motive beneficial for monitoring driver safety, performance, and compliance. They appreciate the ease of adding drivers and the effectiveness of the driver management features. Nonetheless, some users face challenges with tracking accuracy, driver compliance, and the initial learning curve for new drivers.

Least Positive Sentiments

Truck tracking

43% Positive

40% Neutral

17% Negative

Motive's truck tracking features are helpful to users for fleet management, location tracking, and fault code monitoring. Reviewers appreciate the real-time updates and ability to see truck locations and statuses. However, users report issues with tracking accuracy, device installation, and driver status, which can cause delays and compliance problems.

Logging

43% Positive

43% Neutral

14% Negative

Reviewers value Motive's logging features, including log editing, logbook management, and ease of use. They find the software helpful for maintaining accurate records and staying compliant with regulations. However, users encounter difficulties with log management, editing, and accessibility, which can be cumbersome and time-consuming.

Mileage tracking

42% Positive

49% Neutral

9% Negative

Users praise Motive's mileage tracking capabilities, particularly for IFTA reporting and driver compensation management. They find the software accurate and efficient in recording mileage across different states, simplifying tax reporting. Additionally, users appreciate the transparency and ease of generating mileage reports.

## Motive User Reviews

## Motive customer ratings

- Overall rating: 4.5/5
- Total reviews: 1,724

### Rating distribution

- 5 stars: 1,165 reviews (68%)
- 4 stars: 363 reviews (21%)
- 3 stars: 94 reviews (5%)
- 2 stars: 33 reviews (2%)
- 1 star: 69 reviews (4%)

### Secondary ratings

- Ease of use: 4.4/5
- Value for money: 4.2/5
- Customer support: 4.4/5
- Functionality: 4.4/5

---

### Automated Fleet Tracking Saves Time, with Room to Improve Vehicle Health Insights

- Overall rating: 5/5
- Reviewer: Olivia C.
- Company size: 501-1000 employees
- Reviewed: November 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I use Motive’s driver identification feature to help managers understand expenses and plan the fleet budget more accurately.

#### Pros

I appreciate how Motive’s automated fleet records reduce paperwork and save time for administrative teams.

#### Cons

I think Motive could improve its advanced vehicle health insights.

#### Vendor response

"Hi, Thank you so much for sharing your feedback, we really appreciate it. Our aim is to continuously improve our App, and constructive reviews/suggestions such as these help us as well as our customers in improving our product and services. For any concerns, please feel free to reach out to us at support@gomotive.com or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you. MOTIVE "

Replied November 2026

---

### Easy-to-Learn UI with Remarkable Performance and Great Support

- Overall rating: 5/5
- Reviewer: Gabriel H.
- Industry: Construction
- Company size: 5001-10000 employees
- Product usage: less than 1 year · daily
- Reviewed: November 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I don't have any problems right now with Motive. It's easy to use and the support team works well whenever there is a maintenance issue.

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 5/5

#### Pros

I love being able to go in and give comments to our drivers so they can see how their errors while driving are affecting their scores. I love how the UI is set up; it's easy to navigate and easy to learn. The onboarding process was quite easy as well, and the training and support I got were great! The performance of this program is remarkable; it's easy and smooth to use. I rarely run into any bugs or issues with it.

#### Cons

I don't like how our AI camera catches wrong mistakes. Sometimes I have to review videos constantly to see if I have to dismiss the error because it gets triggered off a mistake.

#### Vendor response

"Hi, Thank you so much for sharing your feedback, we really appreciate it. Our aim is to continuously improve our App, and constructive reviews/suggestions such as these help us as well as our customers in improving our product and services. For any concerns, please feel free to reach out to us at support@gomotive.com or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you. MOTIVE "

Replied November 2026

---

### Our Drivers Are Safer Becuase of Motive

- Overall rating: 5/5
- Reviewer: Matthew O.
- Industry: Logistics and Supply Chain
- Company size: 1001-5000 employees
- Product usage: 1-3 years · daily
- Reviewed: October 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Part of our job is making sure our drivers have what they need if a breakdown happens. Motive makes it easy and quick to make decisions that help get our drivers home.

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 5/5

#### Pros

I regularly use the location services to see where drivers have broken down. I also like the detailed hours-of-service logs for our drivers. Once I see that a driver has gone off duty, I can adjust routes pretty easily if needed. Motive tells us exactly when a driver went off duty, so we can make sure they get their required 10 hours off.

#### Cons

When a driver doesn’t sign into a truck, it becomes difficult to understand where they are and how their vehicle is doing. If there were a way to alert the driver that they’re not signed in, I think that would help.

#### Vendor response

"Hi, Thank you so much for sharing your feedback, we really appreciate it. Our aim is to continuously improve our App, and constructive reviews/suggestions such as these help us as well as our customers in improving our product and services. For any concerns, please feel free to reach out to us at support@gomotive.com or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you. MOTIVE "

Replied November 2026

---

### Reliable Fleet Tracking and Safety Tools

- Overall rating: 5/5
- Reviewer: Loreal T.
- Company size: 2-10 employees
- Reviewed: November 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I use Motive to track ETAs, driver locations, and retention, and to plan ahead for traffic and other travel issues that may come up.

#### Pros

I like Motive’s tracking feature the most. I can see exactly where a truck stopped and for how long, check ETAs and driver locations, and plan ahead for traffic and other travel issues. I also value the safety tools and features because they help me keep drivers safe and compliant with road safety. The initial setup was easy enough.

#### Cons

N/A

#### Vendor response

Hi Thank you so much for your kind words and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE

Replied November 2026

---

### Easy to Use, Packed with Info, and a Great Camera

- Overall rating: 5/5
- Reviewer: thierry g.
- Industry: Package/ Freight Delivery
- Company size: 11-50 employees
- Product usage: less than 1 year · daily
- Reviewed: November 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

The location is excellent, and the notifications help me a lot to properly track with the delivery people

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 4/5

#### Pros

It's easy to use and I love the camera

#### Cons

At the moment, I haven't found anything unpleasant

#### Vendor response

Thank you so much for your kind words and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future!

Replied November 2026

---

### Neat Daily Summaries and Easy Access to Past Activity

- Overall rating: 5/5
- Reviewer: Brendon H.
- Industry: Environmental Services
- Company size: 11-50 employees
- Product usage: daily
- Reviewed: November 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Motive is helping solve challenges related to fleet safety, operational efficiency, and visibility. It provides tools that streamline daily operations, improve communication, and help identify potential issues before they become bigger problems. This benefits me by making my job more efficient, reducing unnecessary delays, improving safety, and allowing me to focus more on completing tasks accurately and effectively.

#### Ratings breakdown

- Ease of use: 4/5
- Customer support: 5/5

#### Pros

Being able to view their daily summary is really neat. I also like that I can go back months later and see what they did then, too.

#### Cons

Nothing really. I think it’s fine just the way it is.

#### Vendor response

"Thank you so much for your kind words and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE ________"

Replied November 2026

---

### Easy-to-Use Fleet Tracking, but Reporting Needs Work

- Overall rating: 4/5
- Reviewer: Nick P.
- Industry: Environmental Services
- Company size: 201-500 employees
- Product usage: 1-3 years · daily
- Reviewed: October 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Motive handles our fleet tracking and DOT logging needs, gives me reporting to share with management, and provides one place to manage our fleet and see which vehicles are in each region and division.

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 4/5

#### Pros

I use Motive to track our fleet and see where our vehicles are, and it gives us one place to manage the fleet and handle DOT electronic logs for two divisions. I find it easy to use, with a clean interface, and the setup process is simple. It’s easier to use than other platforms I’ve tried, the devices are ready when we need to activate them or move them to another vehicle, and I can easily find what I’m looking for. I like the tracking and weather features, which let us check road conditions where our field inspectors are. The reporting helps us share information with management, export device details, and identify vehicles that need a gateway operating system update. Motive also keeps adding features. We got good help from the implementation team, and the program is running smoothly. I find it usable and very easy to learn.

#### Cons

The biggest thing that needs improvement is the reporting section. I feel like the built-in reports just are not enough, and there’s no clear way to easily build the custom report I want with every bit of data I need. I want to be able to say exactly what I want on a report, but that functionality doesn’t exist right now.

#### Vendor response

Thank you so much for your feedback and for taking the time to share your experience with us! If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE

Replied November 2026

---

### Easy Fleet Management, but Critical Alerts Need Reliability

- Overall rating: 5/5
- Reviewer: Jake W.
- Company size: 51-200 employees
- Reviewed: November 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I use Motive to manage and track our fleet of 60–75 vehicles, keeping operators accountable and helping them drive safely and pay attention to their surroundings.

#### Pros

I use Motive to track and manage our fleet of 60–75 vehicles. It helps me keep operators accountable, drive safely, and pay attention to their surroundings. I like how easy the website and app are to use, and setup was simple because I already had experience with other fleet management apps.

#### Cons

I wish Motive’s push notifications were 100% consistent. We’ve had three accidents in the four years we’ve used it, and I received a push notification on my phone only once, even though I’m listed to receive them. We’ve added more people in management to try to mitigate this, but we shouldn’t have to add people outside transportation for notifications to reach someone.

#### Vendor response

Thank you so much for your kind words and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE

Replied November 2026

---

### Clear Fleet Visibility and Reporting, Though Upgrades Could Be Smoother

- Overall rating: 5/5
- Reviewer: Michael W.
- Verified reviewer: Yes
- Company size: 51-200 employees
- Reviewed: November 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I use Motive to track our fleet, get notified about driver issues, and protect us from unnecessary claims from others.

#### Pros

Motive helps me track our fleet, notifies us of driver issues, and protects us from unnecessary claims from others. I like the ease of visibility, and reporting works well. It checks all the boxes for me, and setup was pretty simple.

#### Cons

Equipment upgrades could have been smoother. The equipment changed, so parts became limited for our current units.

#### Vendor response

Thank you so much for your kind words Michael W. and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE

Replied November 2026

---

### Easy Fleet Tracking and Strong Safety, Though Connectivity Lags

- Overall rating: 5/5
- Reviewer: Josh L.
- Company size: 51-200 employees
- Reviewed: November 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Motive gives us visibility into where each unit is, helps us track safety and compliance, and lets us do daily inspections.

#### Pros

I like how easy Motive is to use and how I can track all our units in one spot. Once we put a device in a unit, I can track it wherever it goes. The web and mobile app interfaces are very user friendly, and I can see all our trucks and assets in real time. I also value the safety features, truck inspections, and driver scores that let me check whether our drivers are driving safely. I think Motive is one of the best in the network on the safety side. I found the initial setup very easy.

#### Cons

I think connectivity could improve. The AI dash cam we have isn’t dual SIM, so we lose signal all the time and don’t get a good GPS reading frequently. Motive has a dual-SIM camera now, but we have to pay to upgrade.

#### Vendor response

Thank you so much for your kind words and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE

Replied November 2026

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## Motive FAQs

-   What is Motive fleet?
    
    Motive is an app that empowers fleet managers, safety personnel, drivers, and business owners to improve the efficiency and safety of their shipping business. It provides users with logging devices that track vehicles' travel. Motive also has tools for observing driver behavior, such as dash cams, and analytical tools run by cloud-backed processes.
    
-   Does Motive track your location?
    
    Yes, managers and business owners can use Motive to track their drivers' locations. It uses GPS to provide location data in real time. Using this information, dispatchers and fleet managers can see where each vehicle is at any given time, the routes they take, and when they arrive and depart.
    
-   What is the Motive app used for?
    
    Motive is used to keep track of drivers and vehicles and improve safety. For instance, shipping business owners can use Motive to locate drivers, check if they’re sleeping, and see when they reach and leave delivery locations. Motive is also used to optimize delivery times by strategically deciding which vehicles to send and when.
    
-   How long has Motive been around?
    
    Motive has been around since 2013, when it began as KeepTruckin. The company announced a name change in April 2022. The change stemmed from the company’s desire to expand its offering beyond the trucking sector and into other areas, such as construction, field service, and the food and beverage industries.
    

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