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Motive vs RouteManager

Motive vs RouteManager

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Overall Rating
4.5 (1664)
4.3 (81)
Ease-of-Use
4.4 / 5
4.2 / 5
Value for Money
4.2 / 5
3.9 / 5
Customer Support
4.4 / 5
4.4 / 5
Functionality
4.4 / 5
4 / 5
Last Review Written
October 31, 2024
July 31, 2024
Pros/Cons
  • Pros

  • The price is affordable and below other competitors prices for product of its kind. I've been a user of KeepTruckin for over 3 years and I am satisfied.
  • Almost seamless in operation with great support from the support staff. The PDF logs are great for tax reporting and everything I need is available while driving.
  • I love that I can send the customer a link and let them know exactly where the driver is. I love the ability to get a response or a copy of a needed video rather quickly.
  • Cons

  • The problems we faced were similar to any other driver. HOS problems, keeping track of freight , maintenance on the vehicles.
  • Drawing reports can be complicated and clunky. In particular selecting date values is irritating.
  • This company is being very unfair to their clients. We end up buying two systems (ELDs) for same truck just because of their system limitations and they will not refund for the extra system.
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  • Pros

  • The driver application is easy to use for our drivers and having the ability to get photos or BOL's/ issues/ setback and signatures is super helpful.
  • They are a fantastic company to work with. Not only do they have wonderful customer service, but they are always on top of new technology changes to ensure their application is one of the best.
  • I have had great technical support every time I have reached out for help. Now, with their question analyst it is easy to get an answer even faster.
  • Cons

  • I don't like the fact that you have to contact support to create territories, add drivers, and adjust your vehicle limit. It's very annoying and it's inefficient for a fast moving business.
  • Frustrating and disappointing with no improvements in sight.
  • One major caveat is the inability to move orders between territories.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Product Screenshot
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

FrontRunners

2022

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

24 Recommendations
22 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos