I liked that there were no extra setup costs, their route planner took the excel sheets I used before and made upload seemless. The responsive customer service is helpful.

It was very nice to be able to digitize our route. We went from everything on paper to using this service.

One of the standout features we appreciated the most about Upper was its ability to streamline our technician's routes, making them more efficient than ever before.

Not being able to add stop when the route is in transi.

I love the ease of use, the ability to capture signatures and photos of deliveries.

Its customization options and route optimization functionality have made it an indispensable part of our operations.

Ease of use, inexpensive cost option with flexible features to customize our needs.

What I like the most about Upper is how easy it is for me to use. It has been of a lot of help to me and when teaching the drivers how to use it, it is easy for them to understand.

Ease of use and quickly finds routes to follow.

Lacks the ability to drag and drop a location from one route to the other.

Good experience, like ease of use, we use it daily for our delivery business. Hope they get integration to more platforms soon.

Everything’s ease of use, fits the bill for what I needed perfectly.

Very easy to use even for people who are not very open to technology.

User interface was basic and boring. Not easy to edit routes.

As an Internet Service Provider (ISP), our needs are unique, requiring a solution that can adapt on the fly. With Upper, we found just that.

The customer service has ruined any potential for reconciliation of our business.

Helped me a lot to better organize my route and save time.

It has been great so far. If things change I will update the review.

Overall, it was a nice service to use and very functional for routing. We would have kept it but it was not compatible at the time to integrate with our other programs.

Pros for  workwave,is that it's  very user friendly and it helps me put mu drivers in a successful position routing wise.

It can handle a huge workload of orders and the available customization options for order attributes and the display interface help to streamline the user experience.

The on-boarding team and support have been great and helped us get ramped up fast.

I have had great technical support every time I have reached out for help. Now, with their question analyst it is easy to get an answer even faster.

Being able to put in customer receiving windows is absolutely stunning.

It has been a great improvement to our daily operation.

The most helpful and cost saving is that WW saves me 8 + hours each and every week I use it.

By using this software I was able to better serve my clients and greatly improve my driver's day. The software was easy to use, customizable and not expensive for all it was able to do.

The best thing I like about this product is the functionality of it. It gives you the ability to manage multiple routes and multiple drivers.

Functionality could improve but customer service is GREAT.

The customer support is very responsive and helpful. API is easy to integrate.

Overall a positive experience. Has been incredibly intuitive to learn the ins and outs of the program, and have not had issues with glitches or bugs.

We can build spreadsheet with all the data of our routes which we enjoy very much. Ability to put shift duration restrictions on how much time a unit can be utilized for.

With a bunch of failures from the software and looking unprofessional infront of several customers,I decided to go with Gorilla Desk. Workwave is continuing to hold me to the contract, that is fine.

Competitors had similar features, albeit more difficult to use in some cases. Ultimately for what we needed, the price was the determining factor by around 25% per vehicle.

Easy to use, easy to deploy and competitive pricing. API helps with integration.

And I am very upset that they tricked me to sign up for a year. Now I am paying a full year and they know from day one that it does not work for me.

I don't like that the GPS takes you to coordinates instead of the address. Has not been a big problem, just more of an annoyance.

The webinars are good, the site info is brilliant. The training videos could be used for us to download for internal training though.

The driver application is easy to use for our drivers and having the ability to get photos or BOL's/ issues/ setback and signatures is super helpful.

One major caveat is the inability to move orders between territories.

I love how you are able to integrate both the tracking and the orders and POD all in one software.

Love the organization and easy navigation on the computer and the app.

Workwave has been extremely helpful for me, my old routing software use to take me 2hrs plus to complete my routing process.

I like the aesthetically pleasing appearance, ease of use, and the fit for our industry.

Frustrating and disappointing with no improvements in sight.

Finding this software was a dream come true. The ease of use and the route optimization saved me money and time.

Very poor customer service and faulty product.

They are a fantastic company to work with. Not only do they have wonderful customer service, but they are always on top of new technology changes to ensure their application is one of the best.

US Dollar

Navigating the intricate labyrinth of delivery management? Battling with high operational costs, complex route planning, and less-than-stellar customer satisfaction? Upper Route Planner is your robust ally, ready to counter these challenges. This pioneering route planning platform extends a crucial tool to businesses of all magnitudes, aiding you to overcome operational obstacles and revolutionize your delivery process.

The core of Upper Route Planner is fortified with advanced optimization algorithms. These intelligent systems streamline your logistics, transforming your delivery process into an efficient, cost-effective, and consistent mechanism. They expertly manage the intricacies of route planning, analyzing myriad factors like traffic trends, delivery slots, and driver availability to devise the most effective routes. This optimization not only curtails the time your drivers spend on the road but also lessens fuel usage, leading to substantial cost savings.

However, the advantages of Upper Route Planner aren't confined to operational efficacy alone. By guaranteeing punctual and dependable deliveries, significantly augments customer satisfaction. It offers real-time visibility of your delivery operations, equipping you to keep your customers informed and promptly address any issues that surface. This transparency fosters customer trust and loyalty, providing you with a competitive edge in today's dynamic business landscape.

Upper Route Planner is extraordinarily customizable and designed to adjust to the unique needs and challenges of your business. Whether you're a small local shop managing a handful of deliveries per day or a large enterprise handling thousands, Upper Route Planner can scale to meet your requirements. It supports a broad range of sectors, from food delivery, pharmacies, and healthcare, to eCommerce, waste management, and services necessitating efficient scheduling. Regardless of your delivery needs, Upper Route Planner stands by your side.

Embrace Upper Route Planner and join the myriad of businesses that have revolutionized their delivery operations. Experience the advantages of efficient route planning, cost savings, and elevated customer satisfaction. Uncover the significant difference Upper Route Planner can make to your business.

LongDescription

SMS Messaging

Dispatch Management

Route Optimization

Electronic Signature

Data Import/Export

Route Management

Alerts/Notifications

Reporting & Statistics

Automated Scheduling

Driver Management

Customer Database

Live Tracking

Scheduling

Mobile Access

Real-Time Data

Routing

Reporting/Analytics

Location Tracking

Pricing includes multiple plans-
Essentials - $39.99 Per driver/month or $31.99 per driver/month (billed annually)
Growth - $49.99 Per driver/month or $39.99 per driver/month (billed annually)
Enterprise - Contact Upper for details.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

2-10

11-50

51-200

Upper

Live Online

Documentation

Videos

WorkWave Route Manager is a cloud-based route planning solution that allows delivery and service providers to build routes, track drivers and stay connected. Route Manager enables users to plan around time-windows and customer requests, adjust schedules/routes as needed, confirm driver ETAs and more.


Users can build optimal routes as well as utilize features like drag-and-drop, best-fit for assigning last minute orders and alerts on violations.


Route Manager allows drivers to sync updates back to the office via the mobile app. They can receive routes, capture proof of delivery, check in and out of stops and mark orders as reschedule or skipped. In addition, planners can track drivers and maintain full visibility when GPS tracking is activated.



Upper vs WorkWave Route Manager

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