CharityTracker vs Epos Now

RATING:

4.52

(1029)

CharityTracker has 1029 reviews and a rating of 4.52 / 5 stars vs Epos Now which has 318 reviews and a rating of 3.52 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.52 / 5 (1029)
3.52 / 5 (318)
Ease-of-Use
4.5 / 5
3.5 / 5
Value for Money
4.5 / 5
3.5 / 5
Customer Support
4.5 / 5
3.5 / 5
Functionality
4.5 / 5
3.5 / 5
Last Review Written
January 19, 2023
January 30, 2023
Pros/Cons
  • Pros

  • CharityTracker is user friendly and intuitive. They software allows us to serve our clients and provide referrals effectively and with integrity.
  • This gives you quick demographic information and fast data that can be useful—a friendly resource to connect you to local grassroots work.
  • Cons

  • After I add a few more cases, the software will keep logging me out again. This has been very frustrating.
  • What I dislike about this software is that when their is duplicate accounts it was a difficult process it combine the accounts.
  • Pros

  • Competitively priced with gold functionality and ability to integrate. Our implementation manager was great and got us up and running and we are now trading.
  • Ability to integrate it with my clients existing accounting software and little to no downtime.
  • Cons

  • It is terrible that if a bartender adds drinks to a ticket, the ticket gets switched to the bartender's ticket.
  • The rounding errror is inexcusable. The data base feature is not user friendly at all.
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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