Docusign vs Droplet

RATING:

4.8

(8545)

Docusign has 8545 reviews and a rating of 4.75 / 5 stars vs Droplet which has 21 reviews and a rating of 4.95 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (8545)
5.0 (21)
Ease-of-Use
4.5 / 5
5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
5 / 5
Last Review Written
May 17, 2024
September 11, 2023
Pros/Cons
  • Pros

  • The forms that came through the email were so easy to fill out and submit. I was impressed by the simplicity and ease to fill and submit.
  • This is so amazing for people who work remotely and we need to collaborate on a project - definitely great for the distance.
  • Cons

  • There are occasional glitches and bugs that are frustrating to work around. I have had to reload in the middle of signing and it lost the info.
  • If one of the witnesses fails to sign, after some time the document is canceled. I lost some documents after I discovered this.
Read all user reviews
  • Pros

  • We are delighted with the customized service and support. We save time and are more efficient using Droplet services.
  • What we’ve found to be most helpful is the expertise of the Droplet’s support. We have been working with [SENSITIVE CONTENT], and he is nothing short of amazing with his know-how and customer support.
  • Cons

  • It's more a lack of a feature...We need the ability to have more than one person at a school to have the dashboard option. That feature is forth coming.
  • The risk of losing some information if you edit too much of the form.
Read all user reviews
Pricing Range
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The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos