FileHold vs Zentake

RATING:

4.7

(45)

FileHold has 45 reviews and a rating of 4.7 / 5 stars vs Zentake which has 34 reviews and a rating of 4.85 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (45)
4.8 (34)
Ease-of-Use
4.5 / 5
5 / 5
Value for Money
4.5 / 5
5 / 5
Customer Support
5 / 5
5 / 5
Functionality
4.5 / 5
5 / 5
Last Review Written
May 5, 2023
March 19, 2024
Pros/Cons
  • Pros

  • The use of web services allows for the ability to develop solid API's and access a repository from anywhere.
  • The vendor is very supportive, and their customer support team always responds quickly. The product is very efficient and robust; no bugs encountered.
  • Cons

  • At the time I had to pay some attention to the demo video to be able to understand in depth.
  • I am not well versed with the security system and my worry is corruption of files after shredding of hardcopies in the long run.
Read all user reviews
  • Pros

  • It has become very easy to use. We do not need to reach out to our rep as much since we can update and change the forms easily as needed.
  • What I like about the product is the forms that are in the system are easy to email and print out. The forms are very easy to find.
  • Cons

  • No automation, or forms associated with appointment types.
  • One of the features that I dislike is that the system doesn't allowed you to move on to the next page unless everything is completely filled or in the format the system is set up for.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos