JotForm vs Process Street

JotForm has 610 reviews and a rating of 4.58 / 5 vs Process Street which has 506 reviews and a rating of 4.7 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.58 / 5 (610)

4.70 / 5 (506)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

July 12, 2021

May 25, 2021

Pros/Cons

  • Pros

  • The customization is great. I love love love this product. We’ve made forms that are for return requests and some that people can place orders from. It’s an incredible product.

  • A lot of features, very easy to use most of them.

  • Cons

  • Limits on number of forms completed before you end up having to pay. It can also be a bit cumbersome to compile a long/detailed form, but the pre-made pieces make it go together well.

  • I don't like how it sometimes looks dated but that is not a deal breaker. Also some of the better features do require payment or sometimes they stop working causing customer service.

  • Pros

  • Easy to use and continuously adding to its functionalities

  • Its very easy to learn. Great interface . Process Street is updating constantly and are good at listening to user feed back.

  • Cons

  • App still needs some work, but its brand new and will get there I would like more functionality with tasks Auto assign function doesn't work the way we need it too.

  • Functionality-wise, Process Street is great. But in terms of the UI it feels like the app needs a makeover.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

FrontRunners

2021

Advisor Recommendations

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos