User Ratings & ReviewsReviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Pros/Cons
Pros
Jobber does the job nicely, quickly, easily and is quite affordable for any small business. It integrates nicely with financial systems such as QuickBooks too.
Jobber streamlines the whole process of dispatching, time tracking, and invoicing and exports the info to my QuickBooks. Excellent customer support as well.
Cons
Technicians can't even look at the calendar to see where their next job is. This has been a very disappointing and huge inconvenience.
I really don't have any major negative complaints on this program, once I learned the set up and got used to it.
Pros
It is easy to start using the kickserv system, especially since they have such a phenomenal support staff.
The help desk is super responsive. The software is really quite intuitive, and the time to get it up and running with the help desk's help is only a few days.
Cons
Doing invoices, when you forget to select the purpose of the job (Labor, material, etc) you end up losing the information and then you have to go back to notes to put it back in.
Once a contact is in, I can't edit the contact information, which is a pain when we have multiple customers from the same overall client company.
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Additional Info
Deployments
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Desktop - Linux
On-Premise - Linux
Support and Training
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