LogRocket vs Microsoft Clarity

RATING:

4.9

(27)

LogRocket has 27 reviews and a rating of 4.89 / 5 stars vs Microsoft Clarity which has 38 reviews and a rating of 4.74 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.9 (27)
4.7 (38)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4 / 5
5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
April 30, 2024
April 18, 2024
Pros/Cons
  • Pros

  • The ability to view customers user journeys allowed us to note common journeys amongst our database and be able to improve these areas.
  • Super easy to configure, easy to navigate and to view user recordings.
  • Cons

  • Maybe optionally have it capture some specific XHR/Rest calls. Maybe show what tags are firing via GTM.
  • With most of my team being experienced in other tools, training them to use this was trouble.
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  • Pros

  • Google tag manager integration is lifesaver for me. I can set up Clarity without asking developer team. It's also GDPR compliant and provides an advanced dashboard for analytic overview.
  • Great user interface, scroll heat maps are a must.
  • Cons

  • Since the url does not change based on what tab is selected, you can only view a heat map of the default tab and no other tabs.
  • The data processing delay and limited historical data availability can make it difficult to get real-time insights and track long-term trends on the website performance.
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Pricing Range
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos