Agile CRM

Tidio Chat

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Ratings & Reviews

Overall Rating

4.19 / 5 (378)

4.68 / 5 (108)

Ease-of-Use

4.0 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.0 / 5

4.5 / 5

Functionality

4.0 / 5

4.5 / 5

Last Reviewed

February 10, 2020

February 11, 2020

Pros/Cons

  • Pros

  • Easy to use and implement immediately. No need for long training. Support is friendly and extremely competent. No downtime until now. Free version to try out. Cost-benefit is great.

  • The software is easy to use, the training they provide is fabulous and the customer support is great.

  • Cons

  • For me the costs are a little higher than originally advertised - but still way better value for money than anything else I've found

  • Not a lot that we don't like. AgileCRM is well built. Having built-in landing pages would be nice, but it does integrate well with other platforms.

  • Pros

  • It was super easy to install and setup. The customization options are easy to work with. And it seems easy for the users to engage with us.

  • I love how easy it is to use. It's easy to use for both the customer and for the client on the website. Their app is fantastic for both android and IOS.

  • Cons

  • A little buggy at times and widget is slow to load on the web site. Customer service is on and off as they respond quickly but the agents are not all professional.

  • It is a basic tool for chat management. However, I think it lacks few other functions like taking survey after the chat is over.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots