While the product is very good, Aha's customer service and support is far and away the best I have ever encountered, not only from software providers but pretty must across all walks of life.

So much flexibility in how you want to build out your roadmaps. Setting up workflows and custom fields/layouts to suite my organizations needs was super easy.

Aha! is an excellent tool for organizations looking to mature their product management processes.

Awsome support and help desk where it is easy to find information on the questions you have and very responsive customer support that are eager to help you.

Lack of Power Bi integration and no plan to schedule reports export.

It's the only product that actually helps me think through my strategy and links these models and timelines to tactics so that I can see progress against my objectives.

After getting used to it gives you ton of features to create stunning visualizations and project tracking on a very nice way.

The tool is creative and comprehensive, and it is always being tweaked and improved based on the feedback of their users.

We manage over 100 events a year and more than 40 sales people, so keeping them in the loop with our progress is great.

The navigation is also somewhat poor, and there are a handful of specific views that are hard to use, which is a point of confusion for many users.

Most importantly, it allows you to sync strategic planning with your operational tasks. The ability to highlight objectives/initiatives on the feature cards was extremely important.

Aha! brings clarity to my clients like no other tool I have used. There are other tools that do this or that but nothing is as easy to use and drives clarity for leadership in an organization.

Aha! can sometimes be buggy when typing up a new idea, the admin portal is messy and hard to navigate. It is difficult to search for particular items in the portal from the back end.

We have been extremely happy with the ease of use, overall features and value provided by Aha! for our roadmapping and project management needs.

Great integration with azure DevOps, great for tracking strategy goals, initiative and tie this together with release planning and features.

The support team is awesome. They are prompt, and work with you to provide a solution that fits your needs.

Everything works how you'd expect it to. It is EASY to use if you spend an hour or two looking at the help videos and basking in the glow of what an amazing product you're investing in.

The ideas portal is fabulous. Easy to configure, easy to use, and saves me hours of headaches trying to manage that.

I really like how easy it is to use and the ability to integrate with other tools. The Aha team has been great to work with.

The product itself is great and as a startup the special pricing package cant be beat.

But there is also plenty of other software in the world that does it. We did struggle a bit with the integration with Jira, but that's largely because of Jira deficiencies.

I also like that you can have an idea portal to solicit input from customers/end users. The investor presentation deck is also super useful.

Easy to use , mostly don't need help. Support is fantastic - never had a case open more than 10 minutes.

Not only me but my entire team is very satisfied with Aha! which is definitely a lovable product.

It has been awesome to know I can track staff, device but not use active directory. It's only took a few days to learn the software and the documentation has been awesome.

The product is quick and responsive. Streamlines and adds AD like features to small businesses with no need or desire to implement AD.

JumpCloud has helped Octane solve so many issues that I didn't even know I needed to solve. And on top of that their support team and our account manager are the absolute best.

Its a good solution for user management, makes work easier and provides good security solutions.

This has a great integration with Google allowing the ability to manage resources outside of the office environment.

It allows single-sign-on (SSO) across a variety of systems. For me, of particular interest was having Linux and G Suite SSO, for which JumpCloud provides an excellent solution.

10 free licenses for life - great for custom jobs and adhoc deployments. These licenses are feature rich as well.

The SSO integration is a great feature which is included in the standard plan, and allows us to save money and resources on having an additional solution in our tech stack.

Also, setting up the RADIUS server is difficult because there are so many different kinds of networking devices.

Great integrations with other apps (we use Office365 for most clients). With JumpCloud a small company really doesn't need a Windows Active Directory server on premises any longer.

Customer on boarding is superb and there are new features added all the time.

I like using the commands feature mostly out of the all of the modules. It allows me to automate my environment and support my helpdesk effectively from behind the scenes.

Its ease of use for integrating into the infrastructure was very easy.

Once I got over the initial installation and understanding of the install process we have been successful at setting up a handful of computers.

I like the integrations and synchronizations to other applications. Specifically, we use a hybrid AD approach.

I love the ability of being able to manage computers and apps from anywhere that I am at. I do not have to be in the office to manage anything.

There is plenty of good documentation to read if you are cautious like me. I found that many features just worked and were intuitive to implement.

Very good low-cost replacement for a domain controller for small businesses.

Excellent product, ease of use, good rich user experience and administration.

We are impressed as we are able to work remote with all staff without having to setup vpn's as well reduce the cost of servers and licence.

The product is very easy to use and helps us work more efficiently. It also help us unify security settings across all of our devices without having to change all of them manually.

Dont have any feature which is bad in jumpcloud.

Recently, extremely useful additional capabilities have further enabled the value of this solution.

Older features don't have reporting enabled where new features all have logging in mind when building. Often falling back to REST API to perform tasks which not available on admin gui.

We love that it has so many SSO integrations, too.

No MDM support for Linux and there are lots of features missing for Linux OS.

I have been very happy with the price and reliability of the services that I need from JumpCloud. I don't use them all, but what I do use, I use extensively.

Their technical support has been very helpful and responsive in the few (maybe two times in two years?) I've needed to call them.

This software was very easy to use and set up. Customer Service was great during the set up process.

Good support team, constant updates and excellent user management.

At the price point (free) and the basic functionality provided, I am able to meet my audit and compliance targets with little effort and at a bargain.

US Dollar

Aha! is the world's #1 product development software. We help more than 1 million product builders bring their strategy to life. Our suite of tools includes Aha! Roadmaps, Aha! Ideas, Aha! Whiteboards, Aha! Knowledge, and Aha! Develop.

Product teams rely on our expertise, guided templates, and training programs via Aha! Academy to be their best. We are proud to be a very different type of high-growth SaaS company. The business is self-funded, profitable, and 100% remote. Learn more at www.aha.io.

Get everything your product team needs to achieve your best and be happy doing it.

Aha! Roadmaps
Aha! Roadmaps is the complete product management solution — set strategy, prioritize features, and share visual plans.
 
Aha! Ideas
Aha! Ideas is the comprehensive idea management solution — crowdsource feedback, engage your community, and prioritize what drives revenue.

Aha! Whiteboards
Aha! Whiteboards is the visual space for product innovation — define user flows, create mockups, and collaborate on roadmaps.

Aha! Knowledge
Aha! Knowledge is the AI-powered product information hub — share all of your documents in a central place.

Aha! Develop
Aha! Develop is the agile tool that links strategy to delivery — ensure product and engineering seamlessly work together.

Aha! Academy
Aha! Academy is the best way to learn about product management and Aha! software. Get certified and be recognized as an expert.

LongDescription

File Management

Engagement Tracking

Milestone Tracking

Bar Chart

Project Workflow

Multi-board

Production Tracking

Lifecycle Management

Surveys & Feedback

Status Tracking

Visual Workflow Management

Financial Templates

Release Planning

Idea Management

Due Date Tracking

Time Tracking

Customizable Reports

Process Change Tracking

Activity/News Feed

Templates

Progress Tracking

Scenario Planning

Change Management

Traceability

Portfolio Management

Project Planning/Scheduling

Strategic Planning

Project Management

Task Planning

Gantt/Timeline View

Product Roadmapping

Knowledge Management

Mind Maps

Communication Management

Business Plan Templates

Resource Management

Guest Access

Goal Management

Customizable Fields

Collaboration Tools

Project Scheduling

Template Management

Data Import/Export

Step-by-Step Wizard

Dependency Tracking

Multiple Projects

Process Modeling & Designing

Ideation

Configurable Workflow

Project Time Tracking

Planning Tools

Cost Tracking

Requirements Review

Requirements Management

Capacity Management

Idea Ranking

Data Security

Scorecards

Discussions/Forums

Agile Methodologies

Issue Management

Supports Scrum

Deliverables Management

Roadmapping

Client Portal

KPI Monitoring

Stakeholder Defined Attributes

Product Lifecycle Management

Workflow Management

Project Tracking

Budgeting/Forecasting

Visual Analytics

File Sharing

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Traditional Methodologies

Data Visualization

Modeling & Simulation

Financial Modeling

Reporting/Project Tracking

Pitch Presentation

Color Codes/Icons

Visualization

Dashboard

Customer Journey Mapping

Kanban Board

Goal Setting/Tracking

Iteration Management

Budget Management

Reporting/Analytics

Polls/Voting

Progress Reports

Prioritization

Trend Analysis

Feedback Management

Customizable Dashboard

Approval Workflow

Timeline Management

Premium: $59.00 per user per month
Enterprise: $99.00 per user per month
Enterprise+ : $149.00 per user per month

*All plans are billed annually.
Visit the website for monthly subscription prices.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Aha!

Live Online

Webinars

Documentation

Videos

JumpCloud Directory-as-a-Service is an IT Management software, which helps businesses of all sizes manage devices or workstations including Windows, MacOS, and Linux, access to IT resources, and user identities. The solution provides a centralized identity, which allows administrators to manage system security policies, multi-factor authentication processes, and public SSH keys.


Professionals can utilize its self-service portal to execute commands across multiple servers, control file storage infrastructure, and manage users as an individual or as part of groups. JumpCloud Directory-as-a-Service provides single sign-on functionality to access various applications including Slack, Zendesk, Meraki, GitHub, Dropbox, and more. Additionally, enables managers to monitor employees’ activities across multiple endpoints.


JumpCloud Directory-as-a-Service offers an application programming interface (API), which lets businesses integrate the system with several third-party applications such as G-Suite, Azure Active Directory, Workday, and more. Pricing is based on monthly and annual subscriptions and support is extended via FAQs, knowledgebase, email, and other online measures.



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