All Apple Remote Desktop Reviews
1-13 of 13 Reviews
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Brandon
Verified reviewer
Religious Institutions, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
A Mobility Lifesaver
Overall, this is an excellent software if you need to control multiple devices at once. I've never experienced any latency or connectivity issues while controlling multiple devices.
PROSI like being able to control both of my organization's iMacs from my MacBook at once through this software, allowing the flexibility I need to move around as we are producing services.
CONSEvery now and then, I have to change the IP address to connect to one of my iMacs. It only happens on one, and I'm not entirely sure why it happens, but it does become frustrating.
Jacob
Verified reviewer
Computer Software, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Better remote management
This software kind of requires the fact that you need to have a good Internet connection, because if not speech can be kind of slow, but that’s to be expected with this type of software, I’d have to say that the design management of it was user-friendly enough that I could learn how to do it, as well as showing other people how to do it
PROSI’m actually a certified Apple Mac technician so we had to learn how to use the software and I personally use the software once a image the server that we kept in the back and I did some performance updates as well as some other hardware updates to it and this is a software that we used to manager
CONSUnfortunately, I did have to do a quite a few different updates from the Apple support page in order to get the software to run on it again however, once I did get it running, I have to admit it ran pretty well
April
Transportation/Trucking/Railroad, 1 employee
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2022
Desktop mightmare
It was really nice to pay b ills and look at all the cool stuff but actually making it useful was not real
PROSYes, I love the style, the high priced idem in my home, but I felt cornered with its smoothness on the outside it wasn't so comforting on the inside. I find other computers to display exactly what they are.
CONSI don't like that it may not be compatible - its not easy for everyone to have the same products
Reason for choosing Apple Remote Desktop
the look the hearsay and to be more popular and smart
Reasons for switching to Apple Remote Desktop
to get easy access to technology
Anonymous
10,000+ employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed March 2023
Gets the job done when you can't be there in person!
Most of my co-workers use Apple computers while I use Windows. Apple Remote desktop works fine for them (though they want audio re-direction). I use VNC to get into those Apple Computers, which just barely gets the job done. But it works well for what it is.
PROSThe ease of use and general straightforward nature of the software. Of course, if you have to use it from home, the firewall rules have to be worked out, but that's not really the fault of the software.
CONSIt would be nice if there was Audio re-direction. Also it would be good if Apple would put of an Apple Remote Desktop all for Windows Computers... Sure, you can use VNC, but it would be better to have an Apple Software Version designed to work well with Apple computers. But I understand if Apple doesn't want to play well with others.
Reason for choosing Apple Remote Desktop
Apple's Remote Desktop in included in the OS and was free.
Francesca
Individual & Family Services, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed October 2023
Buon prodotto
Ottimo per controllare altri pc, comunicare con altri utenti, ma soprattutto gestire il tutto in remoto potendo gestire i file e personalizzare le impostazioni. Facile e intuitivo.
CONSNulla, forse per comodità alcune funzioni come il catturare immagini, le metterei come opzioni di default senza doverle ricercare e aggiungere manualmente alla barra dei strumenti.
Aldrin Sean
Fund-Raising, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Best of Apple Remote Desktop
I use it to remotely control Macintosh. It permits me significantly more command over Zoom Remote or Microsoft Distant Work area in robotization.
PROSApple Far off Work area assists me with interfacing no sweat. Assuming there are issues or conversations that should be led through Distant Work area, this program is the most appropriate.
CONSI have utilized it, particularly during the pandemic, yet in addition during times while voyaging may not be as doable, as well as when there is a pressing gathering that is occurring.
Anonymous
51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed February 2023
Best remote desktop experience on Mac Os
totally it's an awesome remote desktop client for mac users and I recommend using it.
PROSI've been using remote desktop on windows for several years, after moving to Mac os this client from apple is a great replacement, especially for admins.
CONSSometimes when there is an update, logging into the windows machines gives us weird errors, but it will appear after several tries.
Peter
Consumer Goods, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Great functionalities offered by Apple remote desktop.
It makes working easier while performing remote based tasks.
CONSThe prices should be made affordable compared to other similar products by other companies in order for majority of the people to afford.
April
Verified reviewer
Individual & Family Services, 1 employee
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2022
Great software !!!
My overall experience with this software has been really good and I would recommend this software.
PROSThat I have control of all the Mac that is on my network. Also the fact that I can work on more then one at a time.
CONSThere is really anything I don’t like about this software. I am sad that the speed is slow but it’s to be expected.
Mikaela
Health, Wellness and Fitness, 1,001-5,000 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2022
Apple Remote Desktop
My overall experience with Apple Remote Desktop is fair.
PROSWhat I like most about Apple Remote Desktop is how easy it is to use.
CONSI don't dislike anything about Apple Remote Desktop.
José Manuel
Verified reviewer
Internet, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2023
La herramienta que te hace la vida más fácil.
Mi experiencia ha sido medianamente buena. Soy fiel usuario de los productos de la empresa que desarrolla esta herramienta y por eso la consigo muy útil pero estoy seguro que podría mejorar.
PROSEs difícil elegir una sola función como la más útil de esta herramienta ya que todas son de gran utilidad y son vitales para el buen desempeño de esta maravillosa herramienta.
CONSLo único que veo negativo de esta herramienta es su poca ayuda al momento de solicitarla. Que seas atendido por el servicio de atención al cliente puede ser una experiencia no muy recomendable.
Dayane ferreira Loner
Marketing and Advertising, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Fácil de usar
Fácil de usar , suporte ao cliente ótimo
CONSNão tive nada que gostei menos ! Está ótimo
Kouadio franck arnold
Verified reviewer
Internet, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2022
Bon logiciel
Je suis épaté par la facilité d'utilisation lors de la prise de contrôle à distance. Agréable pour le travail
CONSDisponible seulement pour l'écosystème apple