Customizable for my environment, implementation support was very responsive and helpful. Integration with AD and Zendesk is great.

Love the scanning capability using a smart phone and the app. Filtering assets makes for quick and nice reports for inventory management.

The program is very customizable once you learn how to utilize the system to its fullest capacity, and the support site is a very useful tool with clear step by step instructions when help is needed.

The only negative is that the administrative options are not the easiest to navigate until you have experience using the system.

The lack of offline usability. We have some areas that do not have cell/wi-fi signal and it would be beneficial to add an offline component that can sync later when a connection is made.

After searching for a while for asset management software we were happy that we found this. Now we are better organized than before.

Asset Panda is very useful for tracking asset movement and changes along with depreciation tracking. I would like to see some procurement integration.

There is nothing that we have found negative about the software.

AssetPanda saved me and my team time and money from looking at other asset management software as well as creating our own software internally.

Therefore, what I dislike a little is more of an industry trend.

Pretty good user interface and simple to use application. Interesting feature is the mobile application.

It can be difficult to use system functions. You have to pull field records to correct a mistake you made.

I love this software as it helps me (IT Specialist) keep track of my department's technology equipment, where they are located, the check-in and out system, and the ease of use of the report system.

I like the ease of use and modular design of this product. It seems like a quality solution for inventory and asset management at a much lower cost than other solutions we reviewed.

I also like the ease of adding new assets and the ability to edit records from my phone if necessary.

Customer Service and those we worked with during initial implementation were very friendly and professional. Having the app is useful as well.

Tracks all our IT Assets with ease. The mobility options have been a lifesaver and has saved us countless hours tracking and entering new assets.

It's cheaper than most asset tracking software. Luckily it can be intertwined with other software to help make it bigger and better.

Asset Panda is my go to for IT asset tracking. The ease of use, along with native integrations, makes it simple to keep everything up to date.

This has to be one of the best asset management applications I have used.

We were losing track of some of our tools etc.

I love the way anyone can pick this up and use it. Great value for the cost.

User experience was terrible. We spent two months getting it set up and then abandoned it as it would require hiring a dedicated person to maintain the system.

My experience is great other than the MDM integration working. Asset panda is definitely a good bang for the buck.

Intuitive asset management taking care of all the factors. Responsive and excellent customer care.

Overall had a great experience with Asset Panda, it did they job and was easy to use.

How everything was so customizable and easy to use. The layout of the software is amazing and very easy to understand.

Entering in Assets and tracking their book value is very easy with Asset Panda. In addition, we've started using barcodes with Asset Panda and it's helped us keep better track of our assets.

Customer service was excellent in helping us out in setting up our account and what we wanted to accomplish.

The flexibility and options available to build your own unique product has been great. The staff and support is always amazing.

Asset Panda's customer support is amazing were very helpful up until the end of our term with Asset Panda.

The best thing for us about Asset Panda is the ability to add/move/track assets with a phone app.

The ability to customize fields for different groups is amazing. No other software that we looked at allowed the level of customization that Asset Panda does.

The implementation process was very helpful. The staff was great at helping us to understand their software and answered all our questions.

It is very user friendly. If I have any questions, the chat feature is a wonderful way to get help.

Giva is easy to learn and use, very visual, and the dashboard is amazing.

We are very happy with Giva and highly recommend it to our colleagues in healthcare and other security minded and demanding industries.

We can immerse ourselves in the data and quickly see key information and trends. We had some very big issues with onboarding new employees and customers due to our rapid growth.

Awesome homepage dashboard with lots of functions that help us focus and on top. Very nice interface, not cluttered and easy on my eyes.

Low TCO and high ROI on our labor and money invested in Giva. Great Tsunami Ticket to help consolidate issues in a major outage.

In my opinion, it excels when being extensible with a good API to integrate with current business processes and user management.

The technical support is excellent, very responsive and they always provide thoughtful answers.

The ROI generated has been tremendous. Giva has given us operational transparency and allows our teams to better collaborate.

Excellent Dashboards and Reports; Fantastic Customer Service.

We use the Knowledgebase a great deal. It is easy to use and allows us keep a very high first call resolution.

We never heard of Giva before, but we were very impressed when we did a deep dive and thorough 30-day trial.

Giva helps IT deliver excellent customer satisfaction to our users.

We like the multiple independent service desk function and may deploy it to other departments like Customer Service and HR to get the same benefits that we’ve realized in IT.

I don't like change, and when new releases come out (about once per month), I weep a bit while I adjust. However, the releases are all backward-compatible have never caused us a problem.

We compared Giva to KACE 1000 by Quest, Spiceworks, AutoTask and others. Giva’s user interface is considerably more elegant, well designed and easy to look at all day.

When there was a change in the ticket screen that was not optimal, they fixed it in just a few weeks.

Our IT and Facilities staff and 400 employees are very happy with Giva.

It is super easy to get up and running right “out of the box. There is depth to the configuration options, but it’s presented in a way that’s incremental and easy to understand.

Superb Service Desk for a very large retailer. Excellent dashboard and Reports.

We worked together on the AD integration and found the support team quite helpful and eager to ensure our needs were met.

There are not any aspects of Giva that we don't like right now. They keep on releasing new features almost every month.

Well maybe one item but not a major concern of mine. It's the fact they don't have a customer support line.

We looked at many different options and were happy to learn that we could do so much customization with Giva. It’s easy to get actionable information out of Giva; other systems have a lot of friction.

We were able to replace another Facilities software application with Giva and save more money. The Reports are super easy to run and provide excellent insights.

The HIPAA compliant application is very user friendly which allowed us to quickly roll out the employee self-service portal to 900 people with limited training.

There is so much value in Giva that it was easy to get it approved.

The Reports and Dashboards are excellent. We got HIPAA compliance for a great price with great functionality.

It is a good, stable, basic help desk software application that is not over-burdened with complex configuration and setup.

US Dollar

Asset Panda is a cloud-based platform for facility managers that offers a suite of applications including asset tracking and maintenance management. It is compatible with Windows, Mac, iPad, iPhone and can be used from anywhere while updating data in real-time.


Asset Panda helps users assign contacts by location and track depreciation. The User can use a barcode scanner to look up asset details and automate pick lists. Role-based security ensures that employees are granted the appropriate level of access, so they always see the information relevant to what they are working on. Asset Panda offers customized exporting and reporting features. Reports can be automated via email, with the ability to add custom calculation fields (and designate if each field should be required) before sending.


Asset Panda helps users in auditing, facilities management, equipment support ticketing, compliance and purchase order management. Other features include asset photo tagging, replication configuration and Gantt charts. Support is available via chat, email and phone. Pricing is either per asset or per user.



LongDescription

Support Ticket Management

Product Identification

Purchase Order Management

Barcoding/RFID

User Management

Barcode/Ticket Scanning

Multi-Channel Management

SKU/UPC Codes

Asset Accounting

Customizable Reports

Document Storage

Access Controls/Permissions

Activity Tracking

Equipment Management

IT Asset Management

Digital Signature

Contract/License Management

Task Scheduling

Ad hoc Reporting

Disposal Management

Policy Management

Electronic Signature

Order Management

Reservations Management

Invoice Management

Procurement Management

Scheduled/Automated Reports

Job Management

Calendar Management

Customizable Fields

Barcode Printing

Reorder Management

Assignment Management

Barcode Recognition

Calibration Scheduling

Warehouse Management

Scheduling

Data Import/Export

Inventory Optimization

Multi-Location

Facility Management

Audit Trail

Asset Library

Technician Management

Multi-Currency

Mobile Access

Cost Tracking

Fixed Asset Management

Dashboard Creation

Inventory Tracking

Depreciation Management

Compliance Management

Historical Reporting

Issue Management

Maintenance Management

Software License Management

Role-Based Permissions

Preventive Maintenance

Serial Number Tracking

Forms Management

Service History

Workflow Management

Instrument Management

Asset Tracking

Customization

Parts Management

Alerts/Notifications

Equipment Maintenance

Label Templates

Certificate/Label Printing

Work Order Management

Customizable Templates

Audit Management

Asset Lifecycle Management

Compliance Tracking

Inventory Control

Reporting/Analytics

Equipment Tracking

Supplier Management

Customizable Forms

Requisition Management

Warranty Tracking

Order Tracking

IT Asset Tracking

Order Processing

Tagging

Purchasing & Receiving

Audit Planning

Third-Party Integrations

Location Tracking

Maintenance Scheduling

Document Management

Kitting

Inventory Management

Check-in/Check-out

Search/Filter

Calibration Management

Asset Planning

Mac OS

Web browser (OS agnostic)

Windows 8

Asset Panda is a yearly subscription based system priced on the number of assets that will be tracked and managed.  Accounts tracking 500 or more assets receive unlimited users, world-class support, unlocked configuration tools, and access to a wide variety of standard integrations.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

Asset Panda

Live Online

Webinars

Documentation

Videos

Giva is a cloud-based IT help desk that offers ticketing, knowledgebase, asset management, change management, dashboards, self-service portal, user satisfaction surveys, reporting and a mobile app at a very affordable price. Giva is intuitive and easy-to-use and can be deploy in just days and only 1 hour of training is required. Giva features robust, fast & painless reporting for higher quality decision making. With Giva’s Reporting and Dashboards you can quickly measure team productivity, responsiveness and user satisfaction creating a positive feedback loop. 


Giva is highly customizable without any programming and it’s very intuitive and simple to configure with default settings to get you started. Automated workflows eliminate many manual tasks such as converting emails into tickets and on/off boarding. Auto routing/assignments save time. Service level agreements with automatic escalations save time and increase User satisfaction. Many fast to deploy integration options are available including LDAP. 


Giva’s homepage dashboard helps prioritize your team’s efforts to keep them focused on the most important user issues. 24/7 USA-based technical support. New product releases every 3 weeks using Agile software development. Pricing is per technician.



Surveys & Feedback

Real-Time Monitoring

Workflow Configuration

Change Management

Project Management

Approval Process Control

Communication Management

Customer Database

Change Planning

Collaboration Tools

Automated Routing

Call Center Management

Template Management

Problem Management

Self Service Portal

Help Desk Management

Team: $29/month 
Business: $39/month 
Professional: $69/month

Asset Panda vs Giva

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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