I have a great experience with AssetCloud.

The reliability of AssetCloud is unmatchable. Moreover, it has amazing security features.

There is nothing to dislike when it comes to AssetCloud.

Assetcloud does need some dedicated time to setup at the beginning. However, once setup it works like a dream and is an easy way to keep track of check out and in transactions. I love that you can also implement an email ticket system where when a transaction occurs an email is sent to the user. I use them as receipts.

The check out and check in features are the best in Assetcloud. This is the reason why I continued to use this product after upgrading from MobileAsset.

The force check out feature can only be applied to one asset. It would be useful to be able to choose more than one asset at a time when a due date needs to be extended.

Very simple to use once it is configured and assets are imported.

The tech support we received when first setting the product up. They were very helpful, patient and took time to understand what we needed from a setup and how to avoid pitfalls, such as a recommended way to sequence Asset Tags. It was not uncommon to have support spend 30 mts on a call with us answering our questions before we implemented.

I sometimes forget the exact Asset Type (syntax) to search for to bring up the data. This is easily resolved by the menu option of "View Asset Type".

Over our usage of WASP we have generally been pleased with the outcome and the expansion of our knowledge of the available assets in our company.

WASP has allowed our company to track equipment during daily use. It has allowed our company to better evaluate the current equipment available and assess the need to expand our inventory.

There are some glitches in the software, mainly with asset check in/ out; there is an occasional lag whilst entering the ID numbers, leading to incorrect insertion of numbers.

that I can customize the setup and information I need for each asset

moving an asset has to be done a certain way or it may not make a record

I personally have implemented Wasp Asset Management systems at 4 public schools to assist in IT asset management and tracking. This is a critical component in any IT department and Wasp provides a very customizable product that is easy to setup and manage.

Over the years of the product changing, I still have the same minor stumble during implementation which is how to import device models into a table without doing some customization. Other than that, the product is great.

Its been great. The help desk is friendly and the self help is extensive.

The easy onboarding was nice. Its very user friendly.

I would like more mass update options. Other than that its great.

Very bad.

I can't see anything to mention as a real highlight.

- The software is outdated, you have many different screens, they take a lot to load, they are clumsy. - The support service is a NIGHTMARE! They are unable to understand your question, they hardly provide a useful answer, many times they just say "the system doesn't do it" or "it is a bug". If you push them, they ask you to call them!!! They are unable to resolve a problem by ticket!!! - There is NO decent EXPORT tool!! You are the owner of your data, right? Especially considering you are PAYING them to use the SaaS!!! But the system doesn't allow you to make a full export of your data! Asking the support is also a dead-end!

Fantastic, I have been super impressed by the support team as we get more familiar with the product. It has made our asset management processes more streamlined and cohesive

A prebuilt system that was relatively easy to set up and customizable to each organization

Expensive for a non-profit, but definitely worth the initial investment.

I've been using WASP for several years and using the AssetCloud version is very handy when moving around the facility.

The ease of using AssetCloud makes Inventory keeping very easy.

There is nothing really that I have to say about Con's for AssetCloud.

Overall, AssetCloud is a solid product. There are some minor tweaks that would help the user experience more.

I like that you can now print out an asset tag on a new asset that you are adding. I also like how easy it is to filter to certain assets based on certain criteria.

I think it would be nice to see a feature that would allow you to print a certain range of asset tags without having to checkmark that range of assets itself. For instance, if I want to print tags for 220223 thru 220245, I would have to search for the asset tags beginning with 2202 and then checkmark that range. I also think the ui for the search columns (asset tag, brand, location, etc.) could be updated. Sometimes when I search for a specific asset tag it autofills my query with the wrong asset tag.

Overall I recommend any district who needs asset tracking and inventory tracking to go with AssetCloud. The headache that we saved by being hosted on Cloud and allowing each campus to use the product during this epidemic was well worth the extra cost! We had 0 lost or unknown devices and was simple and easy! We will continue to renew the product for the foreseeable future. Hope AssetCloud continues the great work and product development of AssetCloud!

This is such a great product. Allows all features and abilities a School District Technology Department needs. Ease of use, check in and out. Keeping up with depreciation of a device and so so much more! This can not be beat for the ability or scope that any ISD would need it for. Could work for any department really!

Price is my biggest complaint. It seems high compared to others but yes it is an all in one solution for us. When Covid hit and we had to pivot to online learning we immediately was able to check devices in and out and know exactly who, where, when and why on each device. No matter if it was a hot spot to laptop/Chromebook. 2nd complaint is they charge you per user to use the device via logins. We originally had 3 users who checked devices in and out for staff and students but of course when each campus needed the ability to check out devices we had to pay for each librarian to have his/her own login. We could have shared a general login or something but for security and tracking problems we elected not to do this and paid for each user to have rights.

With Asset Cloud, I do not have to rely on unreliable missing data from Excel which I have used for the past 10 years in my business. I'm happy to say that, I have chosen the correct software for my business.

I'm a user of Asset Cloud and have been using it for 1 year. What I like about the software is it never have lags nor halts during operation. Scanning into the software is a breeze for a non IT background like me. I use Asset Cloud everyday during the operation of In & Out of client's storage boxes. I can easily track them of their status thru the web system. I integrate the software into my Honeywell scanner and it just works fine. By tracking 20 - 30,000 barcodes and hundreds of location. Asset Cloud will not fail you. Some feature I like is the Audit feature where you can check the assets that are stored in that particular location. And if you move a stack of asset to that location, you can just easily scan them in during audit and their original location will be over written.

Some cons are like during the New Asset add on, it keep popping up the notice if I would like to search across entire asset or not, and I have to click yes/no everytime I scan a barcode in. I think, if it can be improved to click Yes, and to tick dont ask me again will be a good feature.

We use this product in a unique way. We use it for evidence management. We were able to add custom fields to capture additional descriptions of evidence. Photographs or other documentation can easily be attached to the asset. It a great solution as you can filter for a specific case number, serial number or client name and it immediately produces all the evidence for a case; including the barcoded location.

This software is easy to set up, easy to use and all around a really nice solution. We had some problems integrating the spreadsheet this product ultimately replaced. After several failed attempts, we decided to start from scratch. Since that time, it has really been trouble free. There are a good amount of resources available online to work through any issues or have a feature you just want to learn more about.

There are a couple of features of the product I don't care for. The "Quick Search" feature is more of a pain than a convenience. It ultimately does not search for what I need it to and then clearing the text box is flawed. I just avoid it and we get along just fine. The second feature I have issues with is once a new asset has been entered, the new item number is only shown for a few seconds and then disappears. Annoying, but I have learned to make note of it before it goes away.

We originally had this as an on-prem server with an older version. We contacted support and found the best course of action which for us was the cloud. It made more sense, allowed us to retire an old server and move forward into the future with cloud hosting software. So far my client hasn't had a single thing to complain about.

The software is easy to use, managed in the cloud, updated, easy on the eyes in the web portal. This software allows for some customization which has allowed our organization to use the software better and more than anticipated.

The software can be overwhelming at first. There is a lot on the original landing page. Here it seems to just be completely in your face. It takes a bit of adjusting to but a simplified "Dashboard" might be an easier landing page when you first sign in.

Ease to navigate and the structure of the menu is well organized. The mobile version needs some improvement. For example when scanning an asset tag, there is no way to find the assigned field. I believe that this is important if you are on the go and scanning products with the phone.

The feature that we like the most is the import tool. It was great to see new additions as to what we can mass import. I believe the templates are self explanatory and easy to fill.

My only concern is when uploading the check-in template because sometimes we received the success screen but in the end some of the devices are not being checked in. This issue happened several times and often when I do mass check in, I. have to go back and make sure everything is correct.

I have used the local Asset Management (ver 6 and 7) and preferred it in some aspects, like having a local copy of the DB available in the event of an internet outage. The cloud ver is overall easy to use and I have seen gui improvements in the last year. The iOS app has improved since its first inception but needs a little work in the processing speed.

It is easy to use once you learn where all of the items are. The reporting ability is decent and simple to use with the canned reports.

The Mass Update options are limited and having to check items in to move and then check back out when a custodian is moving from jobsite to jobsite. The default labels also do not work well in the environment of mechanical maintenance where grease and chemicals are used.

With Assetcloud we able to track assets faster. My overall experience with Assetcloud is good.

It is a most advanced software than other traditional asset tracking software. It helps you to track your assets easily. It's unique interface provides you real-time insight for your assets and their location. It's most unique part is that you can use Hand Held Terminal and RFID for quick and accurate asset racking.

We never faced any difficulties with Assetcloud so far.

I have had a tremendous overall experience so far with AssetCloud. All our requirements are easily met and with this being a central cloud platform, it is very easy for us to access it on the go.

One of the best things about Wasp AssetCloud is the asset tracking it provides along with basic asset management capabilities. Also, it has 100% compatibility with hardware and tags which I like very much. The customer support team is also very much helpful and knowledgeable.

I did not have any bad experience with AssetCloud so far. All the features are very good and it solves all our purposes.

I like adding an entire Freshman Class all at once. Mass importing of data helps a LOT.

Setting up label printing was the most painful part of the process. Thankfully, once it's done, it shouldn't need to be revisited. Unfortunately, one software update hosed our printing. Thank goodness for the Service people. We were quickly back on the air.

AssetCloud helps us keep track of all our inventory and who is assigned assets. We are able to easily export reports that are needed for audits.

Product has been great. My only criticism is when using the scanner to enter multiple items the PO Date field doesn't populate in the system. I have to manually go and enter from the website.

Ease of use is high and works great for every day use.However occasional bugs can make usage slow and tedious

Adding assets its easy and each sections provides a field to fill in the most important details for each asset. Tracking those assets through the use of locations & employees is a great function, that allows you to easily categories your assets by locations and who they are checked out to

Search feature can be buggy and not always work, occasionally assets are shown as checked out when they are not and visa/versa.

We are starting to use this software beyond our normal IT needs. My intent is to use the for all notable assets in our school including furniture. One of the things that I discovered during Covid and the process of us reopening school was the need to have a better tracking system for all of our inventory so this is the path I am putting us on.

The View Asset Interface is well organized and its easy to filter out unwarted columns.

The font is a little small and would read better if a bit bigger, I usually have to enlarge the screen.

Overall I love the product and will continue to use it in the future.

WASP AssetCloud is easy to maintain and manage. Previous systems it was extremely difficult to make sure all items were entered in in a consistent manner, with templates it's much easier now. Checking in and out is easy.

The Scheduled Maintenance is a bit cumbersome, alerts do not always work. Creating custom reports are not easy to create at all.