About Diffbot

Diffbot is a cloud-based knowledge management solution designed for businesses of all sizes. It applies to various segments including marketing, business intelligence, sales and recruitment. The solution is primarily used by engineers to source web data. Key features include face detection, sentiment analysis, product extraction API, article extraction API, image extraction API and author identification.

Diffbot offers products such as knowledge graphs, AI:X and crawlbot. Knowledge graphs search multiple entities such as people, companies and articles and discover relationships between them to perform analysis. This can be done using Diffbot Query language (DQL).

Diffbot offers multiple APIs for the automatic extraction of data using artificial intell...


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Supported Operating System(s):

Web browser (OS agnostic)

3 Reviews of Diffbot

Overall rating

4.67 / 5 stars

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April 2020

Ryo from Topic

Verified Reviewer

Company Size: 2-10 employees

Industry: Marketing and Advertising

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2020

Any company looking for a reliable content extraction solution should look no further.

The biggest problem that Diffbot solved for us is reducing our time-to-market. Diffbot enabled us to rapidly build our product so that we could test it with an initial set of pilot customers. With Diffbot we were able to focus on solving problems for our customers instead of worrying about building or scaling a web scraper from scratch. As a result, we were able to get initial traction within a month of coming up with the idea and can now easily support the new customers that we are acquiring.

Pros

Before using Diffbot, we considered building our own scraping system. This would have cost us at least 4 weeks of development time up-front and 1-2 days of maintenance cost on a monthly basis. The time itself is valuable, but even more so when considering the opportunity cost of what that time could be spent doing in an early-stage startup. After integrating Diffbot, we have that time back to building our business, developing exciting features for our customers and growing our customer base. The API has been reliable and the data that Diffbot is retrieving adds value to our customers with every content brief that is created.

Cons

No issues that we've experienced so far, it does exactly what we need it to.

September 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2018

The knowledge graph is amazing!

As a technical recruiter, it's really important that the data I'm sourcing is accurate and up-to-date. I haven't found a platform with more detailed (or accurate) information anywhere else. I've tried others but Diffbot seems to aggregate the latest information which gives me a huge advantage over other recruiters.

Pros

You can find anyone! They've got the most up-to-date accurate info that is incredibly helpful when trying to source niche candidates for high-level development jobs. It feels like I have an unfair advantage with the data I'm able to pull.

Cons

Took a little getting used to but their support team was really helpful and guided me in the query building process to find the right qualified candidates.

August 2018

Jeremy from Kinnek

Verified Reviewer

Company Size: 11-50 employees

Industry: Internet

Review Source: Capterra


Ease-of-use

3.0

Customer support

5.0

Functionality

4.0

August 2018

Powerful scraping tool with necessary developer support

Pros

The basically out of the box crawler could scrape a bunch of data quickly. There were tons of features that clearly would be valuable with the help of internal developers.

Cons

The initial output was generally pretty convoluted which required a lot of cleaning before being usable. It also required our own dev resources in order to really get the most out of it.