---
title: "Guru Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of Guru. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Guru is a good fit for you!"
source_url: "https://www.softwareadvice.com/help-desk/guru-profile/reviews/"
page_type: "reviews"
language: "en"
---

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Guru Reviews

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

[Overview](https://www.softwareadvice.com/help-desk/guru-profile/)

Reviews

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# Guru User Reviews

## Reviews summary

- Overall rating: 4.8/5
- Total reviews: 640

### Secondary ratings

- Ease of use: 4.8/5
- Customer support: 4.8/5
- Value for money: 4.8/5
- Functionality: 4.8/5

### Rating distribution

- 5 stars: 555 reviews (87%)
- 4 stars: 78 reviews (12%)
- 3 stars: 3 reviews (0%)
- 2 stars: 1 reviews (0%)
- 1 star: 3 reviews (0%)

### Most mentioned pros

- A platform that equips our team with the information needed to address client inquiries, learn more about our tools and processes, and manage various types of client communications.
- By being readily available and easily accessible with a clear set of "access" to each level of employee Guru has become - in my opinion - a staple for any business that requires a specific set of skill that is easily discussed, shared and utilized to better assist the consumers it serves and the client that relies on it.
- It makes managing projects, communicating with clients, and receiving payments simple and reliable

### Most mentioned cons

- Guru is so simple and that makes its contents understandable however there are still technical Issues: Additionally, there have been frequent technical problems with the site itself, including unexpected downtime that disrupts project postings and communication between freelancers and clients.
- Making reliable information quick and easy to find: Before Guru, my team relied on a clunky knowledge base that was rarely used and even more rarely updated. Because we are a rapidly evolving startup, that made it so difficult to find current, accurate information that it was basically useless and we had to rely on memorizing information, asking others for institutional knowledge, or a "best guess" system.
- The search can sometimes bring up too many similar results, and if cards are not well-tagged, it can take extra time to find exactly what you need.

## Guru customer reviews

Showing reviews 1-25 of 640 (page 1).

### Excellent Knowledge Base Tool

- Overall rating: 5/5
- Reviewer: EVANGELISTA, R.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 5001-10000 employees
- Product usage: Used daily for less than 2 years
- Reviewed: March 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

It was perfect its my life saver makes my cases more easier and accurate in just one search all information you need is there.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Guru is more informative tool that we are using to resolve my everyday cases. Its very helpful because all answer is their you just need to familiarize to it.

#### Cons

A lot of information you need to be specific with the information you need in order for you to get the correct answer you need

---

### Thanks Guru!

- Overall rating: 5/5
- Reviewer: Natalie T.
- Verified reviewer: Yes
- Industry: Accounting
- Company size: 51-200 employees
- Product usage: Used daily for less than 6 months
- Reviewed: January 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

My experience with Guru has been nothing but fantastic. We got it implemented within our Go To Market team recently and its so easy to navigate. I use the Google extension a lot while working.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I love how easy it is to find relevant information. Also the plug in's slack and google are great and easy to use.

#### Cons

Nothing, it's a great tool for navigating company information.

#### Reasons for switching to Guru

Notion was hard to navigate, not user friendly and documents easily got lost.

---

### Goodbye, confusing folders. Hello, Guru.

- Overall rating: 5/5
- Reviewer: Jenna G.
- Verified reviewer: Yes
- Industry: Telecommunications
- Company size: 501-1000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: January 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I’ve had a top notched experience with Guru for almost 3 years now! When I first started, I was overwhelmed with all the information I had to learn, but with Guru, everything was easy, without feeling like I was annoying my team lead and co-workers from time to time. It’s super simple to search, and I love that I can see exactly when a piece of info was last updated so I know I'm not looking at an outdated info.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I just started a new role from my company and Guru has been a lifesaver. Instead of bothering my team lead every 3 minutes, I just search on Guru first. It’s really straightforward and honestly feels like having a cheat sheet for work.

#### Cons

Guru will really force you to be organized! You can't just be messy with your files like you can in Google Drive. LOL

---

### GURU, a great tool!

- Overall rating: 5/5
- Reviewer: Ricardo V.
- Verified reviewer: Yes
- Industry: Consumer Services
- Company size: 1001-5000 employees
- Product usage: Used daily for less than 2 years
- Reviewed: August 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Allow for a great database of support/project database, making life easy for the team and collaborators.

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 4/5

#### Pros

Reliable, with lots of possibilities in the documentation creation process, never saw it getting it's service down for any reason. Easy to update and share new information with the team. A incredible source for documentation, as we primarily use it on Support.

#### Cons

The search engine is a little crazy, sometimes you can't find the exact document your searching for, but it could also be an issue with the tags and titles inputted.

---

### Employee Guru overview

- Overall rating: 5/5
- Reviewer: Fernanda M.
- Verified reviewer: Yes
- Industry: Consumer Services
- Company size: 501-1000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: July 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Functionality: 5/5

#### Pros

AI-driven, context-aware search integrated into tools like Slack, Chrome, Salesforce, and Teams. Instead of relying on keyword matches, it understands the intent and delivers relevant, accurate answers within your workflow.

#### Cons

The limited feature set and user allowance in the free plan make it less viable for larger teams or use cases requiring more advanced functionality

---

### Give Guru a try, you will like it!

- Overall rating: 5/5
- Reviewer: Kerri D.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 11-50 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: October 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I've had a great experience with guru and my clients like it too, both internal and external. It saves me time from having to explain myself multiple times or have to create something manually each time.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It is easy to learn and even easier to begin using! The simplicity of the software and being able to share it in different formats has been very helpful. Friendly user interface.

#### Cons

Nothing really, except that I really can get confused saving the newly created guru in the right space to be found by others. Very minor item.

---

### Guru = Gamechanger

- Overall rating: 5/5
- Reviewer: Keri H.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 201-500 employees
- Product usage: Used daily for less than 2 years
- Reviewed: January 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Unlocking knowledge silos: Before Guru, my team would be nearly blind to the knowledge held by other departments, and we had to message individual people to get answers, often resulting in being redirected to other people before finally finding the right answer. Making reliable information quick and easy to find: Before Guru, my team relied on a clunky knowledge base that was rarely used and even more rarely updated. Because we are a rapidly evolving startup, that made it so difficult to find current, accurate information that it was basically useless and we had to rely on memorizing information, asking others for institutional knowledge, or a "best guess" system. Seamlessly navigating conversations with clients: Because Guru is directly integrated in our daily tools, rapidly pulling up information and sharing it while on a call with a client is seamless and gives the impression that we know everything, which makes us look good!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Guru is intuitive, easy to learn and use, and simple to implement. My team consists of generalists who have to know a LOT of information, and Guru enables us to store and access that information in a way that has increased our effiency exponentially and made us better at our job. Every person on my team uses Guru every single day, and I don't think we could survive without it at this point! It has been fully integrated into our daily tasks.

#### Cons

We have not run into any downsides of the product itself, except for the cost per user.

---

### Reliable and Effecient

- Overall rating: 5/5
- Reviewer: Van Justin A.
- Verified reviewer: Yes
- Industry: Telecommunications
- Company size: 10000+ employees
- Product usage: Used monthly for less than 2 years
- Reviewed: July 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Rialble and have all the info needed. You can rely every thing regarding on how to solve the clients issue.

#### Cons

None, because it has everything that I need to do my job. If there's real time issue it will be posted there real time.

---

### Great program for support agents!

- Overall rating: 5/5
- Reviewer: Peter J. H.
- Verified reviewer: Yes
- Industry: Photography
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: January 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I use Guru daily as part of a growing tech support team at an industry-leading volume photography platform. I am a content creator, custodian, and regular contributor/editor of existing cards on my team as a liaison between customer care and the dedicated knowledge team. I have used it for almost 4 years now and can't see myself using anything else!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Guru makes it easy to maintain an internal knowledge base for a growing tech support team. It's user-friendly and has great support resources to help you and your team save time and maximize agent efficiency.

#### Cons

My only gripe is a minor one, and not something I'd call a complaint. Guru can have a steep learning curve if you're just starting, as a very feature-rich program. Power users of other knowledge base software should migrate here no issue. However, once you get past that initial hump it's smooth sailing.

---

### Guru - my new best friend!

- Overall rating: 5/5
- Reviewer: Candy A.
- Verified reviewer: Yes
- Industry: Insurance
- Company size: 51-200 employees
- Product usage: Used daily for less than 12 months
- Reviewed: February 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

The Guru experience and the updates are smooth. Its like a google, where all knowledge base related to my work there and its responding according to my preference.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I love how it respond swiftly on every question I asked.

#### Cons

The responses provided by Guru is accurate on what I am looking for.

---

### Overall Guru Experience

- Overall rating: 5/5
- Reviewer: Lucas M.
- Verified reviewer: Yes
- Industry: Music
- Company size: 10000+ employees
- Product usage: Used daily for less than 2 years
- Reviewed: July 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall, my experience with Guru has been very positive. It has been extremely helpful over the years, especially with features like saving cards in folders, which makes it easy to find commonly used information. Guru helps me avoid mistakes and is a reliable resource to consult whenever I have questions. I also appreciate that it’s always kept up to date with the correct workflows.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Guru is a simple and reliable resource where I can quickly find the right workflows and confirm that I’m following the correct guidelines. It helps me understand my tasks and reduces the chance of making mistakes.

#### Cons

Sometimes, it takes a bit longer for a card to load, which can slow down my response and make my work more challenging. However, I’ve noticed that this issue is being addressed, which shows progress and that our feedback is reaching the right team.

---

### Guru is amazing!!!

- Overall rating: 5/5
- Reviewer: NaStacú R.
- Verified reviewer: Yes
- Industry: Consumer Services
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: July 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I loved the program, and I had no issues. It was a good, easy-to-use program for me, and I have no complaints.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I used Guru with a previous client to assist their customers with online orders. For me, Guru has been visually appealing, making tasks easier to manage. It is very user-friendly and easy to navigate.

#### Cons

There was nothing in particular that I disliked about the program, as it was a pleasant experience for me, to put it mildly.

---

### It's intuitive and simple.

- Overall rating: 4/5
- Reviewer: João R.
- Verified reviewer: Yes
- Industry: Music
- Company size: 5001-10000 employees
- Product usage: Used daily for less than 12 months
- Reviewed: September 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

It's easy and straightforward. I use it for searching information and keeping up with updates on a daily basis.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

It's pretty simple and intuitive. I just started using it and didn't needed a long introduction or tutorial, it all just flows, which is a pro when you use a tool like this.

#### Cons

There's too much information on every search, sometimes it gets hard to find something, even when you know it's there. I know we have the filters, but that feels a little too complicated.

---

### 10/10 Guru Use!

- Overall rating: 5/5
- Reviewer: Sarah N.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 1001-5000 employees
- Product usage: Used daily for less than 2 years
- Reviewed: September 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

10/10 experience! It was so easy to learn, set-up, implement, and keep up-to-date. Overall, it's been a life-changing tool for me.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Adaptability! My team and I are able to use the platform for entirely different needs but still house all of our information together. It's incredible.

#### Cons

Tech bugs are always an issue with me. I constantly have a running list of tech fixes that need to be improved upon.

---

### Guru: Our Internal Knowledge Base

- Overall rating: 5/5
- Reviewer: Alexis Jekk T.
- Verified reviewer: Yes
- Industry: Outsourcing/ Offshoring
- Company size: 1001-5000 employees
- Product usage: Used daily for less than 12 months
- Reviewed: March 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Guru is helping me on seeking the best resolution that I need to provide with the consumers. Not just the overview of how to resolve it, it also indicates the complete steps and all related cases regarding the concern.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

One of the best things I liked the most with Guru is the Search feature. When it comes to seaching Guru, we can use tags, filters, quotations, and we can also combine all of those. Those tips will help us improve the overall Card finding experience. The other thing is creating a list of favorites which helps keep our Cards organized. Lastly, the real time updates with Guru Cards. These announcements will help us advisors to be all aligned regarding the latest process and procedures.

#### Cons

Actually, Guru is almost perfect for me and also for most of the advisors that are using it. I think one thing that I can suggest with it is regarding the acknowledgement receipt on updates and announcements. For acknowledging, they can justclick the 'I read it' button to acknowledge receipt. This means that you’ve understood the announcement or update that was communicated to you. My suggestion is if it is possible, please put at around 1-3 questions or knowledge check before the user is allowed to acknowledge the cards. In that case, we can make sure that all of us will actually read and understand all the updates that we need to learn.

---

### An amazingly whole tool

- Overall rating: 5/5
- Reviewer: Daniel F.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 10000+ employees
- Product usage: Used daily for less than 6 months
- Reviewed: April 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Marvelous, thanks to it, I can quickly access any documentation the company has, see if it was verified, see any changes it has, and it even comes with a summary to better understand the card I'm currently reading, and it's AI tool its really useful when you need to give them cases.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It's a really versatile tool that can help manage a huge library of documents and organize in a more comfortable and easy to access way. Thanks to this ease of use it's a tool that can help huge corporations be more agile with new team member and allow older ones to find anything they need quickly and discard anything they don't easily.

#### Cons

It can be a handful sometimes, specially when you need to quickly search something, and it leads you to places that are related but aren't exacly what you need. So a lot of reading its needed when some items could be summarized better.

---

### Guru’s perks

- Overall rating: 5/5
- Reviewer: Jessie S.
- Verified reviewer: Yes
- Industry: Transportation/ Trucking/ Railroad
- Company size: 5001-10000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: March 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

It was an amazing knowledge based tool which helps not only newbies but even tenured agents.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The guru cards are very distinct from one another.

#### Cons

You have to be precise on searching a card if not you can’t find it.

---

### If you need an A.I. friendly environment to centralize KB articles search no more !

- Overall rating: 5/5
- Reviewer: Fabrizio M.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 51-200 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: May 2025
- Review source details: This review was submitted organically. No incentive was offered

I was part of the Technical Support Team of a large Project Management software company for 2 years. We used Guru to maintain our KB and it was surprisingly easy to feed our A.I. chat bot with it.

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 5/5

#### Pros

It was one of the easiest tools I've ever used to update a Knowledge Base, it was very A.I. friendly.

#### Cons

It was sometimes very picky when returning search results, you had to be very specific to get the articles you were looking for.

---

### Powerful Guru

- Overall rating: 5/5
- Reviewer: Marj T.
- Verified reviewer: Yes
- Industry: Outsourcing/ Offshoring
- Company size: 5001-10000 employees
- Product usage: Used daily for less than 2 years
- Reviewed: March 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

For me it's really great since it has a lot of used like verification system, browser extension and collaboration tool.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The guru platform is really nice and very useful. It is nice for me other than other platform because it can centralized knowledge base and can quickly find answer using AI-Powered search

#### Cons

For me it's just one thing guru has searching limitations

---

### Such a very good experience with Guru!

- Overall rating: 4/5
- Reviewer: Patrick M.
- Verified reviewer: Yes
- Industry: Consumer Services
- Company size: 201-500 employees
- Product usage: Used weekly for less than 6 months
- Reviewed: September 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I love working with Guru because it makes my workloads very easy to manage which is very helpful and convenient for me

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

I like how user-friendly the interface is and how easy to use the Guru itself, it makes me want to use it more often or even share it to a friend.

#### Cons

Maybe the security for me. Don't get me wrong though their security is good enough but there's so many rooms for improving their security services.

---

### Let your Guru guide you!

- Overall rating: 5/5
- Reviewer: Rafael M.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 501-1000 employees
- Product usage: Used daily for less than 12 months
- Reviewed: May 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I have a very pleasant experience with Guru, as it makkes my life very easier when I'm working. All info is displayed in a very oriented sense and then I can take the actions I need based on the content explanation with confidence.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I love the way Guru allows users to see the information with images and full explanations of examples.

#### Cons

Sometimes, I need to adjust the window to view better the cards.

---

### Great for storing and organizing company information

- Overall rating: 5/5
- Reviewer: Albert R.
- Verified reviewer: Yes
- Industry: Consumer Goods
- Company size: 11-50 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: April 2025
- Review source details: This review was submitted organically. No incentive was offered

Overall, Guru has solved a large area of our business in storing and organizing company information. It has been fast, reliable, and very easy to use for our team

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Guru is a great platform for storing and organizing large amounts of information

#### Cons

Sorting and filtering can sometimes be difficult once the amount of information you have stored in Guru becomes a lot. Looking for specific information often pulls up a lot of information that you weren't looking for.

---

### Me & GURU The Support You Need

- Overall rating: 5/5
- Reviewer: Steve d.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 1001-5000 employees
- Product usage: Used daily for less than 6 months
- Reviewed: May 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I couldn't say better things about guru without it. I would have to constantly look for support put in tickets, but it makes it very easy cause we're in real estate and it is built to be in compliance with our state requirements.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Ease of use and complete resources available, even if you don't find the exact answer. In addition, it gets updated almost immediately by our team so it makes it an invaluable resource

#### Cons

I'm not sure if there are any I've been using guru for about six months I can honestly say I'm not sure that there are any reasons why I wouldn't use it

---

### Great Knowledge Management Systen

- Overall rating: 5/5
- Reviewer: Claire C.
- Verified reviewer: Yes
- Industry: Marketing and Advertising
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: January 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Love how user-friendly and intuitive the platform is. Easy to create, publish, and share out cards. I am in-platform every single day.

#### Cons

Don't love the folder hierarchy/structure - it can seem very clunky at times and is not very visually appealing.

---

### GURU IS AMAZING

- Overall rating: 5/5
- Reviewer: JERSON H.
- Verified reviewer: Yes
- Industry: Consumer Services
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: January 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I HAVE BEEN USE IT SINCE 2021 AND FOR ME IS VERY HELPFULL

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 3/5
- Functionality: 5/5

#### Pros

GURU ALERTS, MESSAGES, ANNOUNCEMENT AND INFORMATION THAT WE NEED

#### Cons

SOME INFORMATION IS NOT UPDATE ON TIME , WE NEED THAT THE ADMINISTRATOR UPDATE IT WEEKLY AT LEAST

## More reviews

[Next reviews](https://www.softwareadvice.com/help-desk/guru-profile/reviews/?page=2)

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Guru Reviews, Pros and Cons - 2026 Software Advice