--- title: "Guru Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Guru. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Guru is a good fit for you!" source_url: "https://www.softwareadvice.com/help-desk/guru-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [AI Agent Builder Software](https://www.softwareadvice.com/category/5075-ai-agent-builder/) / [Guru](https://www.softwareadvice.com/help-desk/guru-profile/) / Guru Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/help-desk/guru-profile/) Reviews [Alternatives](https://www.softwareadvice.com/help-desk/guru-profile/alternatives/) # Guru User Reviews ## Reviews summary - Overall rating: 4.8/5 - Total reviews: 640 ### Secondary ratings - Ease of use: 4.8/5 - Customer support: 4.8/5 - Value for money: 4.8/5 - Functionality: 4.8/5 ### Rating distribution - 5 stars: 556 reviews (87%) - 4 stars: 77 reviews (12%) - 3 stars: 3 reviews (0%) - 2 stars: 1 reviews (0%) - 1 star: 3 reviews (0%) ### Most mentioned pros - By being readily available and easily accessible with a clear set of "access" to each level of employee Guru has become - in my opinion - a staple for any business that requires a specific set of skill that is easily discussed, shared and utilized to better assist the consumers it serves and the client that relies on it. - It makes managing projects, communicating with clients, and receiving payments simple and reliable - In my job that requires in easily information dissemination, this tool is very convenient as employees can easily find and locate specific topic to address the concerns. ### Most mentioned cons - Making reliable information quick and easy to find: Before Guru, my team relied on a clunky knowledge base that was rarely used and even more rarely updated. Because we are a rapidly evolving startup, that made it so difficult to find current, accurate information that it was basically useless and we had to rely on memorizing information, asking others for institutional knowledge, or a "best guess" system. - The search can sometimes bring up too many similar results, and if cards are not well-tagged, it can take extra time to find exactly what you need. - I'm not very keen on the updates view for a given guru card. When I click I've read the update, the box still blocks my view of the card and it's hard to read. ## Guru customer reviews Showing reviews 1-25 of 640 (page 1). ### Reliable Freelance Platform with Quality Clients - Overall rating: 4/5 - Reviewer: Mohd A. - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: 1-3 years · weekly - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with Guru has been very positive. The platform is easy to use, payments are reliable, and I've been able to connect with genuine clients. Once my profile was established, finding quality projects became much easier. It's a solid platform for freelancers looking for long-term opportunities. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros What I liked most about Guru is its easy-to-use interface, secure payment protection, and access to quality clients. It makes managing projects, communicating with clients, and receiving payments simple and reliable #### Cons The only downside is that competition for some projects can be high, especially for new freelancers. It can also take a little time to build a strong profile and start receiving consistent job invitations --- ### Excellent Knowledge Base Tool - Overall rating: 5/5 - Reviewer: EVANGELISTA, R. - Industry: Retail - Company size: 5001-10000 employees - Product usage: 1-3 years · daily - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It was perfect its my life saver makes my cases more easier and accurate in just one search all information you need is there. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Guru is more informative tool that we are using to resolve my everyday cases. Its very helpful because all answer is their you just need to familiarize to it. #### Cons A lot of information you need to be specific with the information you need in order for you to get the correct answer you need --- ### Goodbye, confusing folders. Hello, Guru. - Overall rating: 5/5 - Reviewer: Jen G. - Industry: Telecommunications - Company size: 501-1000 employees - Product usage: 3-5 years · daily - Reviewed: January 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I’ve had a top notched experience with Guru for almost 3 years now! When I first started, I was overwhelmed with all the information I had to learn, but with Guru, everything was easy, without feeling like I was annoying my team lead and co-workers from time to time. It’s super simple to search, and I love that I can see exactly when a piece of info was last updated so I know I'm not looking at an outdated info. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I just started a new role from my company and Guru has been a lifesaver. Instead of bothering my team lead every 3 minutes, I just search on Guru first. It’s really straightforward and honestly feels like having a cheat sheet for work. #### Cons Guru will really force you to be organized! You can't just be messy with your files like you can in Google Drive. LOL --- ### Overall Guru Experience - Overall rating: 5/5 - Reviewer: Lucas M. - Industry: Music - Company size: 10000+ employees - Product usage: 1-3 years · daily - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Guru has been very positive. It has been extremely helpful over the years, especially with features like saving cards in folders, which makes it easy to find commonly used information. Guru helps me avoid mistakes and is a reliable resource to consult whenever I have questions. I also appreciate that it’s always kept up to date with the correct workflows. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Guru is a simple and reliable resource where I can quickly find the right workflows and confirm that I’m following the correct guidelines. It helps me understand my tasks and reduces the chance of making mistakes. #### Cons Sometimes, it takes a bit longer for a card to load, which can slow down my response and make my work more challenging. However, I’ve noticed that this issue is being addressed, which shows progress and that our feedback is reaching the right team. --- ### Organized and friendly interface, helps me during my daily work routine - Overall rating: 5/5 - Reviewer: Rayane F. - Industry: Consumer Services - Company size: 1001-5000 employees - Product usage: 3-5 years · daily - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Guru helps centralize important information in a clear and organized way, making it easy for me to find what I need quickly. The intuitive and minimalist interface keeps everything concise yet informative, which is really helpful during tasks. However, I wish there were more customization options like being able to pin specific Guru cards to the main page so I wouldn’t need to navigate through secondary tabs as often. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The interface is very nice and intuitive, it's well-organized and easy to search for what I need. I like the minimalist design and how it keeps everything concise yet informative. #### Cons I wish there were a way to customize it more so I could, for example, view specific Guru cards right on the main page without needing to access secondary tabs. --- ### A Smart, Seamless Solution for Team Knowledge Sharing - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Telecommunications - Company size: 1001-5000 employees - Product usage: 1-3 years · daily - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Guru was positive—it made accessing and sharing internal knowledge fast and intuitive. The verification system gave me confidence that the information I was using was up-to-date, and the browser extension kept everything easily accessible without disrupting my workflow. While it took some effort to get team-wide adoption, once in place, it significantly improved knowledge consistency and onboarding. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I liked most about Guru is how seamlessly it integrates into daily workflows, making it easy to access accurate, verified information without having to switch tabs or dig through outdated documentation. Its browser extension and Slack integration allow teams to quickly find and trust the answers they need, right when they need them. The verification feature ensures that content stays current, which builds confidence across teams—especially in fast-moving environments like customer support or sales. Overall, it turns knowledge management from a chore into a real productivity boost. #### Cons What I liked least about Guru is that it can be difficult to get full team adoption, especially if people are used to other tools like Google Docs or Confluence. Organizing content at scale can also become a challenge without a clear taxonomy or ownership strategy. Additionally, some advanced features are locked behind higher pricing tiers, which may not be ideal for smaller teams. --- ### GURU HAS BEEN AMAZING!! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Financial Services - Company size: 201-500 employees - Product usage: less than 1 year · daily - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My experience with Guru has been largely positive. It’s a powerful tool for centralizing knowledge and making information easily accessible across teams. I appreciate how it reduces repetitive questions and supports consistency in processes. The ability to verify content helps ensure information stays up-to-date, which is crucial in fast-paced environments. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This site is incredibly helpful—it has all the forms and guidelines you need in one convenient place. It's well-organized, easy to navigate, and a huge time-saver. Highly recommend for anyone needing quick access to essential documents! #### Cons Guru is a helpful knowledge management platform, especially for organizing internal documentation and making information easily accessible across teams. However, there are a few drawbacks worth noting: Search Limitations: The search function can be inconsistent at times, especially if content isn’t well-tagged. Finding specific information may require digging through multiple cards. --- ### Guru is amazing!!! - Overall rating: 5/5 - Reviewer: NaStacu B. - Industry: Consumer Services - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I loved the program, and I had no issues. It was a good, easy-to-use program for me, and I have no complaints. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I used Guru with a previous client to assist their customers with online orders. For me, Guru has been visually appealing, making tasks easier to manage. It is very user-friendly and easy to navigate. #### Cons There was nothing in particular that I disliked about the program, as it was a pleasant experience for me, to put it mildly. --- ### Easy to perform - Overall rating: 5/5 - Reviewer: Talita S. - Industry: Consumer Services - Company size: 51-200 employees - Product usage: 1-3 years · daily - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. When I started the project, I had never heard of GURU. When I used it for the first time, I was delighted and thought it was perfect for organizing important information. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros GURU is a wonderful and organized invention for making important information about workflows available. #### Cons Many cards with the same subject; it should be possible to include the same subjects in a single card. --- ### Ease of use, custmer support!!! - Overall rating: 5/5 - Reviewer: Senya R. - Industry: Computer Software - Company size: 51-200 employees - Product usage: 1-3 years · weekly - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I love it. From the start: evaluating it, learning, doing implementation, training and using this product. Support is good as well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy of implementation, ease of use. Also easy to modify, customize and use. customer support is also good. #### Cons Moving cards around. Somewhat not too intuitive. Reports of usage also need some work. Overall it is a quality product. --- ### Investor Relations Associate - Overall rating: 5/5 - Reviewed: November 2026 - Industry: Entertainment - Company size: 201-500 employees The software's easy navigation significantly aids in accessing daily work procedures, making it a valuable resource. Yet, there are instances where the information is not updated, which can hinder staying on track. Full review available after login on Software Advice --- ### Employee Guru overview - Overall rating: 5/5 - Reviewer: Fernanda M. - Industry: Consumer Services - Company size: 501-1000 employees - Product usage: 3-5 years · daily - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Functionality: 5/5 #### Pros AI-driven, context-aware search integrated into tools like Slack, Chrome, Salesforce, and Teams. Instead of relying on keyword matches, it understands the intent and delivers relevant, accurate answers within your workflow. #### Cons The limited feature set and user allowance in the free plan make it less viable for larger teams or use cases requiring more advanced functionality --- ### Intuitive and Well-Organized Knowledge Base - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Real Estate - Company size: 1001-5000 employees - Product usage: 3-5 years · weekly - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Guru is a valuable and efficient knoweldge base that my team and I can easily access to quickly find the resources we need to perform our roles well. #### Cons Sometimes it may take a few searches to find a card if you don't remember the title of it. Generally, though, Guru has been exceptionally easy and intuitive to navigate. --- ### Guru = Gamechanger - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Real Estate - Company size: 201-500 employees - Product usage: 1-3 years · daily - Reviewed: January 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Unlocking knowledge silos: Before Guru, my team would be nearly blind to the knowledge held by other departments, and we had to message individual people to get answers, often resulting in being redirected to other people before finally finding the right answer. Making reliable information quick and easy to find: Before Guru, my team relied on a clunky knowledge base that was rarely used and even more rarely updated. Because we are a rapidly evolving startup, that made it so difficult to find current, accurate information that it was basically useless and we had to rely on memorizing information, asking others for institutional knowledge, or a "best guess" system. Seamlessly navigating conversations with clients: Because Guru is directly integrated in our daily tools, rapidly pulling up information and sharing it while on a call with a client is seamless and gives the impression that we know everything, which makes us look good! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Guru is intuitive, easy to learn and use, and simple to implement. My team consists of generalists who have to know a LOT of information, and Guru enables us to store and access that information in a way that has increased our effiency exponentially and made us better at our job. Every person on my team uses Guru every single day, and I don't think we could survive without it at this point! It has been fully integrated into our daily tasks. #### Cons We have not run into any downsides of the product itself, except for the cost per user. --- ### Reliable and Effecient - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Telecommunications - Company size: 10000+ employees - Product usage: 1-3 years · monthly - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Rialble and have all the info needed. You can rely every thing regarding on how to solve the clients issue. #### Cons None, because it has everything that I need to do my job. If there's real time issue it will be posted there real time. --- ### Guru - my new best friend! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Insurance - Company size: 51-200 employees - Product usage: less than 1 year · daily - Reviewed: February 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The Guru experience and the updates are smooth. Its like a google, where all knowledge base related to my work there and its responding according to my preference. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love how it respond swiftly on every question I asked. #### Cons The responses provided by Guru is accurate on what I am looking for. --- ### Great program for support agents! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Photography - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: January 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I use Guru daily as part of a growing tech support team at an industry-leading volume photography platform. I am a content creator, custodian, and regular contributor/editor of existing cards on my team as a liaison between customer care and the dedicated knowledge team. I have used it for almost 4 years now and can't see myself using anything else! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Guru makes it easy to maintain an internal knowledge base for a growing tech support team. It's user-friendly and has great support resources to help you and your team save time and maximize agent efficiency. #### Cons My only gripe is a minor one, and not something I'd call a complaint. Guru can have a steep learning curve if you're just starting, as a very feature-rich program. Power users of other knowledge base software should migrate here no issue. However, once you get past that initial hump it's smooth sailing. --- ### Google for your Business - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Insurance - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: January 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I help manage articles in Gurus and also search for articles. It's really simple to use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's like your own personal Google for your business. It's easy to upload documents, guides, newsletters, etc and store for historical purposes. The staff has access to your organizations entire library of material. #### Cons It's not as easy to format as a Google Document. I wish there were more font options, wasy to incorporate excel, etc. --- ### Guru Review - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Marketing and Advertising - Company size: 51-200 employees - Product usage: less than 1 year · daily - Reviewed: May 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Highly useful for support, sales, and onboarding teams – Guru really shines when speed, accuracy, and consistency matter. The browser extension and Slack integration are standout features that make knowledge truly accessible “in the flow of work.” The verification system helps keep content trustworthy and current, which built real confidence among team members. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The browser extension is a game-changer. Being able to surface relevant knowledge while working in tools like Zendesk, Salesforce, Gmail, or Slack drastically reduced context-switching and made knowledge feel like part of the workflow. #### Cons The search often feels too basic — it doesn’t always return the most relevant results, especially with larger knowledge bases. There’s also limited filtering or sorting (e.g., by author, verification status, or date). --- ### Guru, Being a real Guru - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Outsourcing/ Offshoring - Company size: 51-200 employees - Product usage: 1-3 years · daily - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Guru has been our longest knowledge base system, and the experience has been amazing there are aspects that can be improved but over all it helped us navigate through difficult interaction due to it's user friendly interface and having the option to set up your collection makes our life easier and find our commonly used articles #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Guru card is easily giving us the correct resource based on the key word and we just have to be really mindful of the words that are being used and thorough navigation on the system. #### Cons Sometimes resources can be found inside another resource. So we just need to be specific and good at looking inside the resources --- ### GURU is a wonderful app for searching the information you need. Very easy to use and informative! - Overall rating: 5/5 - Reviewer: Glacie S. - Industry: Retail - Company size: 10000+ employees - Product usage: 3-5 years · daily - Reviewed: April 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. GURU makes it easier for us to easily locate the information we needed, and at the same time, we can minimize it so it stays open even if we are on a different tab, so we can use it without the need to change the tab everytime. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like about GURU is the unique feature that allows you to use it even on another website page. It has an extension that provides all the features of the official website, and it also has a floating window for the cards that you are using so you can drag it easily. #### Cons Sometimes, the information can be too much on one card, but we can also provide our opinions about it by using the comment field located on each card. Overall, GURU is a great website. --- ### Centralized Information Platform Simplifies Access to Guidelines and Streamlines Updates - Overall rating: 5/5 - Reviewer: Joao S. - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: 1-3 years · daily - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall Guru Is a great asset for any company, It makes access to guideline information easier, to find the needed information Is also easier. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I liked most Is that Guru helps streamline the guidelines information, It makes access to the needed information much more easy. #### Cons It's hard to understand how to use the AI, I tried to understand how to use or at least understand why I couldn't use but to no avail. --- ### Guru: Our Internal Knowledge Base - Overall rating: 5/5 - Reviewer: Jekk T. - Industry: Outsourcing/ Offshoring - Company size: 1001-5000 employees - Product usage: less than 1 year · daily - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Guru is helping me on seeking the best resolution that I need to provide with the consumers. Not just the overview of how to resolve it, it also indicates the complete steps and all related cases regarding the concern. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros One of the best things I liked the most with Guru is the Search feature. When it comes to seaching Guru, we can use tags, filters, quotations, and we can also combine all of those. Those tips will help us improve the overall Card finding experience. The other thing is creating a list of favorites which helps keep our Cards organized. Lastly, the real time updates with Guru Cards. These announcements will help us advisors to be all aligned regarding the latest process and procedures. #### Cons Actually, Guru is almost perfect for me and also for most of the advisors that are using it. I think one thing that I can suggest with it is regarding the acknowledgement receipt on updates and announcements. For acknowledging, they can justclick the 'I read it' button to acknowledge receipt. This means that you’ve understood the announcement or update that was communicated to you. My suggestion is if it is possible, please put at around 1-3 questions or knowledge check before the user is allowed to acknowledge the cards. In that case, we can make sure that all of us will actually read and understand all the updates that we need to learn. --- ### A Go-To Knowledge Tool That Actually Works at Scale - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Computer Software - Company size: 51-200 employees - Product usage: 1-3 years · weekly - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Guru has become a core part of our daily workflow. It’s helped us ramp new team members faster, reduce repeat questions, and keep our messaging consistent across teams. It’s not just a knowledge base — it’s a tool that supports scale without adding chaos. Once you set it up right, it’s hard to imagine working without it. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros The browser extension is a game changer, it lets us grab trusted answers without leaving the tools we’re already working in. Search is fast and accurate, and the verification workflows make sure content stays up to date. It’s made our CS and Support teams more efficient and aligned. #### Cons If you don’t keep it clean, things can get cluttered fast. It takes some discipline to assign card owners and regularly verify content. Without that structure, the value drops off. --- ### Sales Agent - Overall rating: 4/5 - Reviewer: Gregory S. - Industry: Real Estate - Company size: 51-200 employees - Product usage: less than 1 year · daily - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have recently been hired ny this company and so far I have almost completed onboarding and training with it #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use. I like the flexibility. I.like the comprehensiveness. Though new to the product it has helped #### Cons I havent had any negative experiences yet with this product especially since i am new to this company ---