--- title: "Guru Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Guru. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Guru is a good fit for you!" source_url: "https://www.softwareadvice.com/help-desk/guru-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Productivity Software](https://www.softwareadvice.com/productivity/) / [Guru](https://www.softwareadvice.com/help-desk/guru-profile/) / Guru Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/help-desk/guru-profile/) Reviews [Alternatives](https://www.softwareadvice.com/help-desk/guru-profile/alternatives/) # Guru User Reviews ## Reviews summary - Overall rating: 4.8/5 - Total reviews: 640 ### Secondary ratings - Ease of use: 4.8/5 - Customer support: 4.8/5 - Value for money: 4.8/5 - Functionality: 4.8/5 ### Rating distribution - 5 stars: 555 reviews (87%) - 4 stars: 78 reviews (12%) - 3 stars: 3 reviews (0%) - 2 stars: 1 reviews (0%) - 1 star: 3 reviews (0%) ### Most mentioned pros - A platform that equips our team with the information needed to address client inquiries, learn more about our tools and processes, and manage various types of client communications. - By being readily available and easily accessible with a clear set of "access" to each level of employee Guru has become - in my opinion - a staple for any business that requires a specific set of skill that is easily discussed, shared and utilized to better assist the consumers it serves and the client that relies on it. - It makes managing projects, communicating with clients, and receiving payments simple and reliable ### Most mentioned cons - Guru is so simple and that makes its contents understandable however there are still technical Issues: Additionally, there have been frequent technical problems with the site itself, including unexpected downtime that disrupts project postings and communication between freelancers and clients. - Making reliable information quick and easy to find: Before Guru, my team relied on a clunky knowledge base that was rarely used and even more rarely updated. Because we are a rapidly evolving startup, that made it so difficult to find current, accurate information that it was basically useless and we had to rely on memorizing information, asking others for institutional knowledge, or a "best guess" system. - The search can sometimes bring up too many similar results, and if cards are not well-tagged, it can take extra time to find exactly what you need. ## Guru customer reviews Showing reviews 1-25 of 640 (page 1). ### Excellent Knowledge Base Tool - Overall rating: 5/5 - Reviewer: EVANGELISTA, R. - Verified reviewer: Yes - Industry: Retail - Company size: 5001-10000 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It was perfect its my life saver makes my cases more easier and accurate in just one search all information you need is there. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Guru is more informative tool that we are using to resolve my everyday cases. Its very helpful because all answer is their you just need to familiarize to it. #### Cons A lot of information you need to be specific with the information you need in order for you to get the correct answer you need --- ### GURU HAS BEEN AMAZING!! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Financial Services - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My experience with Guru has been largely positive. It’s a powerful tool for centralizing knowledge and making information easily accessible across teams. I appreciate how it reduces repetitive questions and supports consistency in processes. The ability to verify content helps ensure information stays up-to-date, which is crucial in fast-paced environments. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This site is incredibly helpful—it has all the forms and guidelines you need in one convenient place. It's well-organized, easy to navigate, and a huge time-saver. Highly recommend for anyone needing quick access to essential documents! #### Cons Guru is a helpful knowledge management platform, especially for organizing internal documentation and making information easily accessible across teams. However, there are a few drawbacks worth noting: Search Limitations: The search function can be inconsistent at times, especially if content isn’t well-tagged. Finding specific information may require digging through multiple cards. --- ### Goodbye, confusing folders. Hello, Guru. - Overall rating: 5/5 - Reviewer: Jenna G. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I’ve had a top notched experience with Guru for almost 3 years now! When I first started, I was overwhelmed with all the information I had to learn, but with Guru, everything was easy, without feeling like I was annoying my team lead and co-workers from time to time. It’s super simple to search, and I love that I can see exactly when a piece of info was last updated so I know I'm not looking at an outdated info. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I just started a new role from my company and Guru has been a lifesaver. Instead of bothering my team lead every 3 minutes, I just search on Guru first. It’s really straightforward and honestly feels like having a cheat sheet for work. #### Cons Guru will really force you to be organized! You can't just be messy with your files like you can in Google Drive. LOL --- ### Employee Guru overview - Overall rating: 5/5 - Reviewer: Fernanda M. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Functionality: 5/5 #### Pros AI-driven, context-aware search integrated into tools like Slack, Chrome, Salesforce, and Teams. Instead of relying on keyword matches, it understands the intent and delivers relevant, accurate answers within your workflow. #### Cons The limited feature set and user allowance in the free plan make it less viable for larger teams or use cases requiring more advanced functionality --- ### Intuitive and Well-Organized Knowledge Base - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Real Estate - Company size: 1001-5000 employees - Product usage: Used weekly for more than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Guru is a valuable and efficient knoweldge base that my team and I can easily access to quickly find the resources we need to perform our roles well. #### Cons Sometimes it may take a few searches to find a card if you don't remember the title of it. Generally, though, Guru has been exceptionally easy and intuitive to navigate. --- ### Guru = Gamechanger - Overall rating: 5/5 - Reviewer: Keri H. - Verified reviewer: Yes - Industry: Real Estate - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Unlocking knowledge silos: Before Guru, my team would be nearly blind to the knowledge held by other departments, and we had to message individual people to get answers, often resulting in being redirected to other people before finally finding the right answer. Making reliable information quick and easy to find: Before Guru, my team relied on a clunky knowledge base that was rarely used and even more rarely updated. Because we are a rapidly evolving startup, that made it so difficult to find current, accurate information that it was basically useless and we had to rely on memorizing information, asking others for institutional knowledge, or a "best guess" system. Seamlessly navigating conversations with clients: Because Guru is directly integrated in our daily tools, rapidly pulling up information and sharing it while on a call with a client is seamless and gives the impression that we know everything, which makes us look good! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Guru is intuitive, easy to learn and use, and simple to implement. My team consists of generalists who have to know a LOT of information, and Guru enables us to store and access that information in a way that has increased our effiency exponentially and made us better at our job. Every person on my team uses Guru every single day, and I don't think we could survive without it at this point! It has been fully integrated into our daily tasks. #### Cons We have not run into any downsides of the product itself, except for the cost per user. --- ### Reliable and Effecient - Overall rating: 5/5 - Reviewer: Van Justin A. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 10000+ employees - Product usage: Used monthly for less than 2 years - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Rialble and have all the info needed. You can rely every thing regarding on how to solve the clients issue. #### Cons None, because it has everything that I need to do my job. If there's real time issue it will be posted there real time. --- ### Guru - my new best friend! - Overall rating: 5/5 - Reviewer: Candy A. - Verified reviewer: Yes - Industry: Insurance - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The Guru experience and the updates are smooth. Its like a google, where all knowledge base related to my work there and its responding according to my preference. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love how it respond swiftly on every question I asked. #### Cons The responses provided by Guru is accurate on what I am looking for. --- ### Great program for support agents! - Overall rating: 5/5 - Reviewer: Peter J. H. - Verified reviewer: Yes - Industry: Photography - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I use Guru daily as part of a growing tech support team at an industry-leading volume photography platform. I am a content creator, custodian, and regular contributor/editor of existing cards on my team as a liaison between customer care and the dedicated knowledge team. I have used it for almost 4 years now and can't see myself using anything else! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Guru makes it easy to maintain an internal knowledge base for a growing tech support team. It's user-friendly and has great support resources to help you and your team save time and maximize agent efficiency. #### Cons My only gripe is a minor one, and not something I'd call a complaint. Guru can have a steep learning curve if you're just starting, as a very feature-rich program. Power users of other knowledge base software should migrate here no issue. However, once you get past that initial hump it's smooth sailing. --- ### Google for your Business - Overall rating: 5/5 - Reviewer: Victoria B. - Verified reviewer: Yes - Industry: Insurance - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I help manage articles in Gurus and also search for articles. It's really simple to use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's like your own personal Google for your business. It's easy to upload documents, guides, newsletters, etc and store for historical purposes. The staff has access to your organizations entire library of material. #### Cons It's not as easy to format as a Google Document. I wish there were more font options, wasy to incorporate excel, etc. --- ### Guru Review - Overall rating: 5/5 - Reviewer: Muminah I. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Highly useful for support, sales, and onboarding teams – Guru really shines when speed, accuracy, and consistency matter. The browser extension and Slack integration are standout features that make knowledge truly accessible “in the flow of work.” The verification system helps keep content trustworthy and current, which built real confidence among team members. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The browser extension is a game-changer. Being able to surface relevant knowledge while working in tools like Zendesk, Salesforce, Gmail, or Slack drastically reduced context-switching and made knowledge feel like part of the workflow. #### Cons The search often feels too basic — it doesn’t always return the most relevant results, especially with larger knowledge bases. There’s also limited filtering or sorting (e.g., by author, verification status, or date). --- ### Guru, Being a real Guru - Overall rating: 5/5 - Reviewer: Jomar J. - Verified reviewer: Yes - Industry: Outsourcing/ Offshoring - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Guru has been our longest knowledge base system, and the experience has been amazing there are aspects that can be improved but over all it helped us navigate through difficult interaction due to it's user friendly interface and having the option to set up your collection makes our life easier and find our commonly used articles #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Guru card is easily giving us the correct resource based on the key word and we just have to be really mindful of the words that are being used and thorough navigation on the system. #### Cons Sometimes resources can be found inside another resource. So we just need to be specific and good at looking inside the resources --- ### GURU is a wonderful app for searching the information you need. Very easy to use and informative! - Overall rating: 5/5 - Reviewer: Glacie S. - Verified reviewer: Yes - Industry: Retail - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. GURU makes it easier for us to easily locate the information we needed, and at the same time, we can minimize it so it stays open even if we are on a different tab, so we can use it without the need to change the tab everytime. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like about GURU is the unique feature that allows you to use it even on another website page. It has an extension that provides all the features of the official website, and it also has a floating window for the cards that you are using so you can drag it easily. #### Cons Sometimes, the information can be too much on one card, but we can also provide our opinions about it by using the comment field located on each card. Overall, GURU is a great website. --- ### Centralized Information Platform Simplifies Access to Guidelines and Streamlines Updates - Overall rating: 5/5 - Reviewer: Joao S. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall Guru Is a great asset for any company, It makes access to guideline information easier, to find the needed information Is also easier. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I liked most Is that Guru helps streamline the guidelines information, It makes access to the needed information much more easy. #### Cons It's hard to understand how to use the AI, I tried to understand how to use or at least understand why I couldn't use but to no avail. --- ### Guru: Our Internal Knowledge Base - Overall rating: 5/5 - Reviewer: Alexis Jekk T. - Verified reviewer: Yes - Industry: Outsourcing/ Offshoring - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Guru is helping me on seeking the best resolution that I need to provide with the consumers. Not just the overview of how to resolve it, it also indicates the complete steps and all related cases regarding the concern. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros One of the best things I liked the most with Guru is the Search feature. When it comes to seaching Guru, we can use tags, filters, quotations, and we can also combine all of those. Those tips will help us improve the overall Card finding experience. The other thing is creating a list of favorites which helps keep our Cards organized. Lastly, the real time updates with Guru Cards. These announcements will help us advisors to be all aligned regarding the latest process and procedures. #### Cons Actually, Guru is almost perfect for me and also for most of the advisors that are using it. I think one thing that I can suggest with it is regarding the acknowledgement receipt on updates and announcements. For acknowledging, they can justclick the 'I read it' button to acknowledge receipt. This means that you’ve understood the announcement or update that was communicated to you. My suggestion is if it is possible, please put at around 1-3 questions or knowledge check before the user is allowed to acknowledge the cards. In that case, we can make sure that all of us will actually read and understand all the updates that we need to learn. --- ### A Go-To Knowledge Tool That Actually Works at Scale - Overall rating: 5/5 - Reviewer: Lamarr L. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Guru has become a core part of our daily workflow. It’s helped us ramp new team members faster, reduce repeat questions, and keep our messaging consistent across teams. It’s not just a knowledge base — it’s a tool that supports scale without adding chaos. Once you set it up right, it’s hard to imagine working without it. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros The browser extension is a game changer, it lets us grab trusted answers without leaving the tools we’re already working in. Search is fast and accurate, and the verification workflows make sure content stays up to date. It’s made our CS and Support teams more efficient and aligned. #### Cons If you don’t keep it clean, things can get cluttered fast. It takes some discipline to assign card owners and regularly verify content. Without that structure, the value drops off. --- ### Sales Agent - Overall rating: 4/5 - Reviewer: Gregory S. - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have recently been hired ny this company and so far I have almost completed onboarding and training with it #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use. I like the flexibility. I.like the comprehensiveness. Though new to the product it has helped #### Cons I havent had any negative experiences yet with this product especially since i am new to this company --- ### If you need an A.I. friendly environment to centralize KB articles search no more ! - Overall rating: 5/5 - Reviewer: Fabrizio M. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered I was part of the Technical Support Team of a large Project Management software company for 2 years. We used Guru to maintain our KB and it was surprisingly easy to feed our A.I. chat bot with it. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros It was one of the easiest tools I've ever used to update a Knowledge Base, it was very A.I. friendly. #### Cons It was sometimes very picky when returning search results, you had to be very specific to get the articles you were looking for. --- ### Powerful Guru - Overall rating: 5/5 - Reviewer: Marj T. - Verified reviewer: Yes - Industry: Outsourcing/ Offshoring - Company size: 5001-10000 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. For me it's really great since it has a lot of used like verification system, browser extension and collaboration tool. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The guru platform is really nice and very useful. It is nice for me other than other platform because it can centralized knowledge base and can quickly find answer using AI-Powered search #### Cons For me it's just one thing guru has searching limitations --- ### a chill guy's review - Overall rating: 4/5 - Reviewer: Steve M. - Verified reviewer: Yes - Industry: Publishing - Company size: 10000+ employees - Product usage: Used daily for less than 12 months - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered Overall really good experience. I really appreciate how we use it at work. The accessibility of the information is great, the arrangement and display of it is also very UI clean #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I enjoy the structure of the cards. It's very organized and the layout of the cards is great. #### Cons I'm not very keen on the updates view for a given guru card. When I click I've read the update, the box still blocks my view of the card and it's hard to read. --- ### Great for storing and organizing company information - Overall rating: 5/5 - Reviewer: Albert R. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered Overall, Guru has solved a large area of our business in storing and organizing company information. It has been fast, reliable, and very easy to use for our team #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Guru is a great platform for storing and organizing large amounts of information #### Cons Sorting and filtering can sometimes be difficult once the amount of information you have stored in Guru becomes a lot. Looking for specific information often pulls up a lot of information that you weren't looking for. --- ### Perfect for a team to stay up to date - Overall rating: 4/5 - Reviewer: João B. - Verified reviewer: Yes - Industry: Outsourcing/ Offshoring - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: January 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I believe that Guru makes it much easier to roll out content when we need to be up to date. It is very intuitive and helps a lot in building a company/project's content library. It has some small flaws, but overall it does very well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros - Simplified navigation with the use of keywords, making it quite easy to find an article. - Reading the updates when a Guru is updated and with the new or altered content highlighted, makes it much easier when we need to always be up to date. #### Cons I believe that the "My Library" session could be simplified. Every time we access it, instead of going to "Following" Gurus, it could directly open the folders that I created and saved my favorite Gurus. --- ### Thanks to Guru - Overall rating: 5/5 - Reviewer: Jaf Roland F. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. my Overall experience with Guru is two thumbs up #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros what I like the most using Guru is the internal guidance to execute a process flawlessly related to solve a situation. #### Cons Having multiple Complex links to navigate. --- ### Great Knowledge Management Systen - Overall rating: 5/5 - Reviewer: Claire C. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Love how user-friendly and intuitive the platform is. Easy to create, publish, and share out cards. I am in-platform every single day. #### Cons Don't love the folder hierarchy/structure - it can seem very clunky at times and is not very visually appealing. --- ### Amazing product - Overall rating: 5/5 - Reviewer: agraw a. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 10000+ employees - Product usage: Used daily for less than 6 months - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My experience has been Amazing so far. No complaints from me #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The search queries make it very easy to find what you are looking for #### Cons As of now I have not found anything thing that I dislike about Guru ## More reviews [Next reviews](https://www.softwareadvice.com/help-desk/guru-profile/reviews/?page=2) --- Guru Reviews, Pros and Cons - 2026 Software Advice