# Orbus Software Reviews, Demo & Pricing - 2026 > Review of Orbus Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/help-desk/iserver-suite-profile --- [Home](https://www.softwareadvice.com/) / [IT Asset Management Software](https://www.softwareadvice.com/help-desk/it-asset-management-comparison/) / Orbus Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/help-desk/iserver-suite-profile/reviews/)[Alternatives](https://www.softwareadvice.com/help-desk/iserver-suite-profile/alternatives/) # Orbus 2026: Benefits, Features & Pricing Wondering if Orbus is right for your organization? Our IT Asset Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Orbus 4.8 [(16)](https://www.softwareadvice.com/help-desk/iserver-suite-profile/reviews/) Pricing Pricing available upon request ### About Orbus The iServer Business and IT Transformation Suite is a globally recognized, market leading software platform for organizations to manage, govern and visualize their business and IT transformation. Ideal for IT leaders and Enterprise Architects, iServer365 has delivered transformation outcomes for hundreds of organizations. Designed to meet the demands of the digital age, iServer and iServer365 offer complete support for an organization's Enterprise Architecture, as well as support for Strategic Portfolio Management, Business Process Analysis, and Governance, Risk & Compliance. iServer365's core is a SaaS repository with a fixed or extend-able metamodel. Support is provided for major enterprise architecture frameworks such as TOGAF and ArchiMate, as well as other standards such as BPMN, COBIT and more. This managed repository provides a single source of truth for enterprise data, enabling accurate overviews of the entire organization. A unique SharePoint document repo removes barriers to entry by providing familiar Office interfaces, making it easy to continue using existing collaboration. Best-in-class Visio Integration offers an outstanding modeling environment, enabling archit... ects make use of pre-built templates and choose from a variety of mapping options. Analysis and maintenance of the repository is made easy thanks to a range of built-in repository views and graphical visualizations. Meanwhile, iServer365’s SharePoint site enables data gathering from across the organization, and there are integrations with Teams that further enhance data collection. Power BI dashboards and visualizations are also ready to go, and they can be quickly shared with key stakeholders via the SharePoint portal. It's not just the Microsoft suite that easily works with iServer365. Integration solutions with popular enterprise software are available out-of-the-box, and further customization is possible through a REST API. ServiceNow, Jira, Azure DevOps, Cherwell, OneTrust, and Flexera are just some of the options currently supported. Wondering if Orbus is right for your organization? Our IT Asset Management Software selection experts can help you in 15 minutes or less. ## Orbus User Interface ## Popular Orbus Alternatives Main Product Orbus 4.8 [(16)](https://www.softwareadvice.com/help-desk/iserver-suite-profile/reviews/) Ratings Breakdown - 4.31Ease of use - 4.50Value for money - 4.94Customer support - 4.81Functionality Pricing Available upon request Get Price Alternative Product [Iru](https://www.softwareadvice.com/product/71745-Iru/) 4.9 [(484)](https://www.softwareadvice.com/product/71745-Iru/reviews/) Ratings Breakdown - 4.86Ease of use - 4.58Value for money - 4.87Customer support - 4.63Functionality Pricing Available upon request Get Price Alternative Product [ACMP Suite](https://www.softwareadvice.com/inventory-management/acmp-suite-profile/) 4.5 [(173)](https://www.softwareadvice.com/inventory-management/acmp-suite-profile/reviews/) Ratings Breakdown - 4.09Ease of use - 4.17Value for money - 4.75Customer support - 4.51Functionality Pricing Available upon request Get Price Alternative Product [PDQ Deploy & Inventory](https://www.softwareadvice.com/it-management/pdq-deploy-and-inventory-profile/) 4.8 [(341)](https://www.softwareadvice.com/it-management/pdq-deploy-and-inventory-profile/reviews/) Ratings Breakdown - 4.70Ease of use - 4.79Value for money - 4.75Customer support - 4.66Functionality Pricing Starting at $1657.50 per year Get Price Alternative Product [Wasp Asset](https://www.softwareadvice.com/cmms/assetcloud-profile/) 4.5 [(376)](https://www.softwareadvice.com/cmms/assetcloud-profile/reviews/) Ratings Breakdown - 4.24Ease of use - 4.36Value for money - 4.49Customer support - 4.29Functionality Pricing Starting at $108.00 per month Get Price Alternative Product [ITM IT Asset Management](https://www.softwareadvice.com/help-desk/itm-it-asset-management-profile/) 5.0 [(40)](https://www.softwareadvice.com/help-desk/itm-it-asset-management-profile/#reviews) Ratings Breakdown - 4.70Ease of use - 4.54Value for money - 4.58Customer support - 4.69Functionality Pricing Starting at $49.00 per month Get Price ## Orbus Pricing and Plans Starting price: £12,000.00 Free Trial Free Version Basic £12,000.00 per feature No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Orbus Features - Popular features found in IT Asset Management Audit Management Compliance Tracking Configuration Management Contract/License Management Cost Tracking Maintenance Management Procurement Management Supplier Management Support Ticket Management - More features of Orbus Access Controls/Permissions API Architecture Governance Asset Tracking Collaboration Tools Diagramming Inventory Management Portfolio Management Process Modeling & Designing Reporting/Analytics Risk Assessment Transformation Roadmapping Version Control Visualization ## Orbus Integrations Cherwell Service Management Integration rated undefined from -1 review Jira Integration rated undefined from -1 review Microsoft 365 Integration rated undefined from -1 review ServiceNow Integration rated undefined from -1 review OneTrust Integration rated undefined from -1 review ## Orbus User Reviews Overall Rating 4.8 Ratings Breakdown 5 75% 4 25% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.3 Value for money 4.5 Customer support 4.9 Functionality 4.8 Jeffrey L. Verified reviewer Pharmaceuticals 51-200 employees Used daily for less than 2 years Reviewed February 2022 Flexible Tool for Enabling IS Strategic Management 5 This product has given us a mechanism to start discussing concepts of single source of truth across the IS ecosystem. It also is supporting our BPA and SPM initiatives. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: The underlying database, and the ability to customize attributes has become increasingly important. In fact, lately I've been leveraging this more than the diagramming. This feeds data into a collection of PowerBI dashboards that I can then use to communicate with senior management and other stakeholders. Cons: The original install was on premises and requires Windows to run (both for the client and the diagramming tool which is Visio), and requires VPN connection for offsite users. We will be switching to the i365 product which will solve much of this inconvenience. Reasons for switching to Orbus The desktop solution wasn't scalable, and the cloud based solution wasn't as broadly enabling as iServer. Read More AH Andres H. Verified reviewer Government Administration 1001-5000 employees Used weekly for more than 2 years Review source Reviewed March 2022 iServer: The Versatile Modeling Tool for Business Architecture, Business Analysis and Knowledge Mgmt 5 While a centralized Business Analysis repository where all business analysis work products would be kept organization wide remains an elusive goal, iServer is a very useful knowledge management and business analysis repository for a unit that fully embraces it. Detailed diagrams of existing systems serve as a reference for incoming business analysts and high level diagrams orient executives on system capabilities and unit structure. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: The ability to trace objects to other objects and their source business rules or business drivers is a must for complex business analysis situations where multiple (hundreds) of requirements need to be traced and a spreadsheet approach becomes too cumbersome and time-consuming. The ease in showing these relationships and dependencies with the iServer 'spider' type diagrams helps explain these relationships to stakeholders who appreciate pictures to depict complex systems or problems. Seamless export to Microsoft Suite file formats when needed is a plus, as well as the read-only web based presentation of diagrams using the iServer Portal. Creating a diagram is simplified by the numerous templates that come with the product. Beyond the software itself, the iServer support team provides world-class service well worth the annual subscription. The iServer account manager assigned each client is a valuable asset and complement to the online training provided for both for the administrator and the user role, providing support to engage licensed users through biweekly user meetings. Cons: While I applaud the Microsoft look and feel of the product, the learning curve for an intermediate Visio user to understand the differences between modeling one-off and modeling with shared objects stored in a repository can be discouraging to those expecting a quick fix pill. There is no doubt that a shared repository of objects can undoubtedly benefit an organization, but getting there is more of an organizational and governance challenge than a technological one. For the technology solution, iServer is the tool with the greatest ease of use I have tried. The licensing model could be improved to one that allows use of all current modules to a defined use or user threshold. A modular approach can be limiting for a software that is as all-encompassing as iServer, if resource constraints are an obstacle to adding additional modules. Reasons for choosing Orbus More reasonably priced than other alternatives considered, while providing the core functionality of a central repository for all objects (in a SQL server database) as well as the integration with MS Office Visio. Read More PP Paul P. Verified reviewer Utilities 501-1000 employees Used weekly for more than 2 years Review source Reviewed July 2023 iServer used for Architecture and Business Process 4 We use iServer for distinct but related processes, our Enterprise Architecture repository including Solution Architecture and Business Process diagrams. These faciliate impact analysis by both BA's and Architects. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The relationships make finding related processes, applications and people possible. Cons: The diagrams produced are simple in appearance with unattractive visio templates. These are fine for the architecture and business process audience but need polishing for leadership. Reasons for choosing Orbus SA was great for architects but not great for business analysts. Reasons for switching to Orbus The product was unable to provide a viable consistent portal and its dependence on desktop java was problematic. Read More BL Brian L. Verified reviewer Defense & Space 10000+ employees Used daily for less than 2 years Reviewed March 2022 Fantastic product 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Very easy to use and adopt, compared to other products. Portal and BI Dashboards are easy to consume by non-technical audiences. Cost is also much less than others we have used/evaluated. Cons: We have identified none to date - very easy to use Reasons for choosing Orbus Ease of use, reporting, and cost Reasons for switching to Orbus Ease of use and ability to share output with non-technical audiences Read More NW Nanda W. Verified reviewer Transportation/ Trucking/ Railroad 1001-5000 employees Used daily for more than 2 years Reviewed February 2022 Enterprise architecture governance and modelling using inhouse tools and frameworks 5 The Orbus team are extremely knowledgeable and responsive. Publications, templates user guides, eLearning tutorials on the product have been extremely helpful. The consulting and support teams take the time to understand our challenges. Our IT teams do look to our internally branded enterprise archtecture knowledge repository (iServer Portal) for information of our supported systems and solutions. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: By using Visio as the modelling interface and the ability to generate excel, powerpoint and word documents allows our team the ability to create views for business and technical stakeholders from a central database of enterprise objects. This eliminates the extra effort of translating and improves visibility to various stakeholders at different stages of initiatives and projects. The easy to configure interface and use of data exchange and included apis allows our team to source and publish data to other systems, allowing for consistent and standardized communication. Cons: System performance when checking in and out diagrams using the iServer client. The performance issues have been addressed in the 2021 version which we have not implemented yet so we look forward to seeing the improved performance. Reasons for choosing Orbus Alignment with Microsoft products, mainly Visio as the modelling interface. This allowed us to focus on modelling standards and content within the diagrams verses the steep learning curve of most of the other enterprise modelling tools. The alignment with MS products allows us to leverage already well used internal products. Read More AD Andrew D. Verified reviewer Transportation/ Trucking/ Railroad 1001-5000 employees Used daily for more than 2 years Reviewed March 2022 iServer Review 5 iServer has been instrumental in our quest to document our organisation's enterprise architecture. The tool allows us to capture all of our technology and application architecture, but also show the relationships with our business processes and capabilities. Initially used only within the Architecture team, iServer is now regularly accessed by the wider IT and Business Change community, to support decision making and impact analysis. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: Our organisation has traditionally used Visio to maintain technical and architecture diagrams. iServer allows us to maintain a central repository of objects, meaning any changes can be quickly updated across multiple diagrams without the need to manually update each one. In addition, the impact analysis features allow us to focus in on areas of change within the organisation and then identify the impact of those changes. Previously we relied solely upon the knowledge of our architects and subject matter experts. But now, this information is easily accessible and stored in a single, central repository. Technically, iServer is a very stable product and we have never experienced any major issues, even during product upgrades. The support team are very responsive and any minor issues and service requests are usually resolved within a matter of hours. Cons: The speed of the application when checking in / out documents can be slow sometimes. But the iServer 2021 upgrade, which we only recently implemented, does address this and brings about some performance enhancements in this area. Read More VR Verified Reviewer Banking 5001-10000 employees Used daily for more than 2 years Reviewed February 2022 The Champ tool - iServer Suite 4 Great experience this far. We created our Architecture journey and so far we are maturing Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: Integration with PowerBI and Ms Visio, use a repository for storing processes and SOP. Enterprise Architecture built and governance defined to manage different architecture level Cons: Mostly creating views needs a bit of training - which is not covered in detail on training Read More IG Ivy G. Verified reviewer Government Administration 10000+ employees Used daily for less than 2 years Review source Reviewed February 2022 Robust and Accessible 5 Where IT teams have been very silo-ed in the past, we're bringing transparency and finding areas where we can reduce the number and variety of products we use and gain cost savings and efficiencies. Ratings Breakdown 5 Ease of use 5 Customer support 5 Functionality Pros: For an agency of our size, with federated administrations, it's imperative that we have the ability to manage a single data set from the Enterprise level, that is viewable, accessible, and editable within certain parameters at the administration or division level. Attributes can be viewable, but locked for editing based on profile, ensuring that data is managed appropriately. The fact that infrequent users can use a portal license rather than the full client allows for easier management of the product. Cons: The amount of time it takes to upload large data sets is particularly irksome during annual reporting. Read More GA Greg A. Verified reviewer Utilities 51-200 employees Used daily for more than 2 years Reviewed January 2022 iServer Business Process Re-engineering 5 The overall experience of using iServer has been very positive. It was originally selected based on a need for a software platform to support the recording of our main software product's Product Architecture. iServer met those original expectations and delivered the capabilities we needed. Following that period, our business has evolved and iServer has been used for the integration of an acquisition and the extensive business process re-engineering that was subsequently performed. iServer is now a cornerstone of our business landscape with our business policies, process and work instructions documented within it. Ratings Breakdown 4 Ease of use 3 Value for money 5 Customer support 5 Functionality Pros: One of the major positive aspects of iServer is the extensive configurability of the product. This meant that it was possible to configure it to meet our needs efficiently. Cons: iServer was originally developed on top of Microsoft Visio, historically this mean that users had to have Visio in order to use the iServer client. I'm glad to say though that Orbus recognised this dependency and this is no longer the case. Reasons for choosing Orbus The user interface was far more intuitive and the product's capability was a good match to our needs Read More VR Verified Reviewer Higher Education 1001-5000 employees Used weekly for less than 2 years Reviewed February 2022 iServer is a cost effective EA tool which brings transparency across our organisation. 5 Cost management, Create internal/operational efficiencies, Drive innovation, Enhance decision making, Improve business process agility, Improve business process outcomes, Improve compliance & risk management Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: 1\. iServer provides for Visio Integration and familiar Microsoft UI for modelling and provides a web portal to view artefacts which is key for involving business stakeholders. 2. Querying, drilling down through the enterprise stack to enhance decision making. 3. Great customer support, always willing to help and a knowledgebase. Cons: 1\. Advanced customisation (custom visual iconography) should be simpler - a wizard would help increase productivity. The current method requires several steps that takes time which adds up. 2. Would like some system connectors out of the box e.g. ITSM. Read More Showing 1 - 10 of 16 Reviews [See All Reviews](https://www.softwareadvice.com/help-desk/iserver-suite-profile/reviews/) ## Other Top Recommended IT Asset Management Software [NinjaOne](https://www.softwareadvice.com/remote-support/ninjarmm-profile/) **4.7** (293) Recently recommended **13** times [Freshservice](https://www.softwareadvice.com/help-desk/freshservice-profile/) **4.5** (731) Recently recommended **10** times [SysAid](https://www.softwareadvice.com/crm/sysaid-it-crm-profile/) **4.5** (519) Recently recommended **7** times [ChangeGear](https://www.softwareadvice.com/it-service/changegear-profile/) **4.0** (51) Recently recommended **4** times Stuck Between Options? 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