Liberty
About Liberty
Liberty Pricing
Pricing information is available on inquiry.
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Free version:
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Most Helpful Reviews for Liberty
1 - 5 of 12 Reviews
Paul
Research, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Liberty the User Friendly Software in All Libraries.
I wish [sensitive content hidden] could run the user workshop in PNG again so we can better master the software.
PROSUser friendly and better than the other software I used.
CONSAll is good but with the facilitator and trainer if one is around to train and guide to muster the software.
Reason for choosing Liberty
Don't know why but I used it in other libraries.
Vendor Response
Thank you for taking the time to review Liberty. We appreciate it and are very happy to see your ratings.
Replied June 2023
Jennifer
Hospital & Health Care, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
Reliable, with all the functionality I need
Liberty helps me efficiently maintain, promote and circulate our collection. Softlink is a trusted partner.
PROSLiberty is a solid tool. It does everything we need it to do. I use OPAC, Cataloging and Circulation. The OPAC is attractive and easy for users to navigate. Cataloging is straightforward and efficient; I import MARC records and edit them for our catalog. Circulation is quick and easy too. Above all, tech support is superb - they are friendly, knowledgeable, and responsive.
CONSI create statistical reports every month and I wish I didn't have to re-enter the dates for each metric I am checking. Also, Liberty is set up to work well with bar codes, but we don't bar code our collection so we have to key in circulation data. (That is not really Liberty's fault though!)
Reason for choosing Liberty
Functionality and interface.
Reasons for switching to Liberty
Performance issues.
Vendor Response
Hello Jennifer, Thank you so much for taking the time to review Liberty. We are delighted you find the functionality and performance of our library management system fulfils your requirements so well. Thank you for your endorsement of our Support team. We are proud of our support record and, like you, think our team is superb! Your review will be shared with the Softlink team and once again, thank you.
Replied May 2020
David
Education Management, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2019
Liberty review
A couple of years ago we were encouraged to upgrade from Softlink's Oliver product which was more for schools, to Liberty. It's very similar but is more appropriate for us. I really like the product and I think the customer support service is first rate. I attend their annual user group conference/meeting and this is also a great way to learn about upgrades past, present and planned. And it is great to be able to give direct feedback to Softlink staff about the product and give them ideas for changes or improvements to the functionality. They note these down and do investigate and look to implement where possible.
PROSLots of functionality and looks good on screen. Lots of help available through the online manual and Softlink support (people) is really responsive and helpful.
CONSSometimes it can be a little non-intuitive. Or perhaps that's just me!
Reason for choosing Liberty
We didn't consider other vendors so not really a choice to be made.
Reasons for switching to Liberty
As mentioned above, Oliver was a product aimed at the school market whereas Liberty is for academic, tertiary, corporate and government libraries. I didn't initiate the change but I'm happy we did it.
Vendor Response
Hello David, Thank you very much for taking the time to review Liberty and for your positive comments. We are especially happy to read your great comments about our Support Team - they are one of our greatest assets! Thank you for the constructive feedback. It has been passed on to our Support team. Once again David, thank you for taking the time to write your review, it is appreciated. Softlink Information Centers
Replied August 2019
Eric
Non-Profit Organization Management, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
Liberty is the total pakcage
It has the ability to be tailored to specific information needs. Liberty is our institutional repository of journal articles (we publish two journals), books, papers, and website information. The Liberty home page provides quick reference to most used information along with quick reference to additional resources. Library users (our members) consider the library to be their major member benefit because of the usefulness of the catalog which is due to the capabilities of Liberty.
CONSI would like to have a full MARC editor. The resource records are very powerful and have great functionality; but there are times that a would like to be able to edit the MARC record directly.
Reason for choosing Liberty
Liberty was the only vendor who completely answered all of my needs outlined in my Request For Proposal. They demonstrated how Liberty would be able to meet my needs.
Vendor Response
Hello Eric, Thank you very much for taking the time to review Liberty. Your positive comments on Liberty and how it helps you to provide a great service to your users is wonderful to hear. That the Lum Library is considered by your users to be "their major benefit" must make you feel very proud! While Liberty does include full MARC Cataloguing and a MARC editor screen we understand that to complete some local authority changes you were able to so via the applicable option in Resources. We look forward to continuing our relationship with you and once again thank you for taking the time to provide us with your valued feedback. Kind Regards, The Softlink Team.
Replied September 2019
Sian
Pharmaceuticals, 10,000+ employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2019
Client support is unmatched
Liberty is a versatile LMS with a lot of customisation options, most of which are accessible to your average competent computer user. Administrator level gives very high levels of control (v granular security too, for other users), in a pretty straightforward way for most purposes. Mostly I love the support team. I can spend ages trying to figure something out, or i can contact them and get detailed instructions same-day, usually very quickly. So you don't need to be an expert at all - you can just use the pros!
CONSSome functionality feels opaque or is hard to implement the way we'd expect to. EG limiting which fields can be used on which page, makes sense in some ways, but then if we want to use the software for a non-standard library (primarily digital), there's a lot of 'paper loans' stuff that kinda gets in the way. I understand why it's there! It just isn't highly relevant to us.
Vendor Response
Hello Sian, Thank you very much for taking the time to review Liberty. Your feedback is valuable to us. We are delighted to read your positive comments on the system and praise for our Support team - they are great aren't they! We will most certainly pass that on to them. We look forward to continuing our relationship with you and your library colleagues. Once again, thank you for your constructive feed-back and positive comments. Kind Regards, The Softlink Team.
Replied August 2019