About NetSupport ServiceDesk

NetSupport ServiceDesk can be integrated into the existing IT infrastructures and enables businesses to monitor, organize, manage and resolve support challenges. Its customizable interface supports both desktop and mobile platforms and helps organizations streamline workflows. Organizations can generate a variety of reports and implement a self-service portal to help technicians deliver support services.

NetSupport ServiceDesk offers a host of features including service level agreements management, automated escalation processes, pre-populated service request templates, multi-lingual interface, integration with NetSupport’s remote access and asset management solutions, real-time management reports, Automated assignment and prioritisation and more.

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