About OfficeAmp

Anaek OfficeAmp is a simple friendly chat-based HR System creates a collaborative and efficient workplace. OfficeAmp helps office managers and admins manager and run an efficient workplace. OfficeAmp enables employees to use one location for all their questions and requests. Requests tracking includes requests like restocking the pantry, scheduling flights and ordering lunch. OfficeAmp eliminates the need for emails, texts or calls for many types of requests. 


Supported Operating System(s):

Windows XP, Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

11 Reviews of OfficeAmp

Average User Ratings

Overall

4.18 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(3)

3

4 stars

(7)

7

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 11 results

September 2018

Piran from Dreams Nordic AB

Verified Reviewer

Company Size: 11-50 employees

Industry: Financial Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2018

Saved me so much time!

It has been fantastic. OfficeAmp has improved my work life immensely. Being the only person in charge of office infrastructure and IT operations in addition to my full time responsibilities, I received countless direct messages on slack each day requesting access to something, or the wi-fi was down, or to order new equipment. I used to just drop everything and fix the issue immediately otherwise I would forget. As you can imagine that really messed with productivity as I had to context switch constantly. I would also often read a message, say I'll do it later and then forget about it because the notification was gone. Once I got OfficeAmp, everything became so much easier. Everything is all in once place, I know exactly what the notification is for (since a direct message could be anything) and I can leave the tasks for the down time between my other responsibilities or when I need a break. Heartily recommend OfficeAmp. It is fantastic.

Pros

Slack integrated Easy to use Simple for others to grasp when creating tickets

Cons

I actually don't have any cons with OfficeAmp right now.

September 2018

Annette from Maestro, LLC

Verified Reviewer

Company Size: 51-200 employees

Industry: E-Learning

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

September 2018

A Great Way to Track and Streamline Requests/Issues

Pros

I love that it keeps track of requests/issues submitted by employees and provides instant feedback to them about the status of their request. I really like the issue tracker board that shows the backlog, in progress and resolved issues.

Cons

It's not quite smart enough to recognize similar requests so I sometimes get the same request from multiple people. If it could do that and ask if they're the same and offer to merge them into one - I would give it 5 stars across the board. While I appreciate the colorful nature of the Issue tracker board, it would make more sense to me for issues in the same category (e.g. Facility Issues) to all be the same color instead of random. Filtering solves that issue, so it's not a huge deal.

September 2018

Julieta from Aerolab SRL

Verified Reviewer

Company Size: 51-200 employees

Industry: Design

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

September 2018

Useful office tool, easy and effective for everyone

It was useful to collect in a single place all the requests. It's easy to use and has some good features like the settings panel, which I find pretty useful when I want to analyze the big picture and not the one single issue.

Pros

OfficeAmp is very easy to use as an admin and as a user. As it doesn't require to make a full ticket or fill any specific form, everyone uses it and I'm receiving everyday more tickets to solve. It provides reports (CSV format) that are excellent for keeping track of numbers. It updates the users on every change of status for each issue. It has a great team behind it as every time I had some problem with it, I contacted the account responsable by email and got an answer really quickly.

Cons

What I least like about it is that every time I solved an issue, and I put Issues on the slack channel to select the right one and update the status, I have to look for it on the full list, even sometimes scroll to the top to get to it, instead of typing the key words and getting it quickly for example. Also, it's required to give explanation when rejecting an issue, and I believe most of the times it is't necessary as the employee already knows the reason or simply because I already have the issue from some other user.

September 2018

Angelique from Elite Digital Inc

Verified Reviewer

Company Size: 51-200 employees

Industry: Marketing and Advertising

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2018

Great Slack app / office assistanr

Office Amp helped solve communication hurdles from staff who wanted to alert us whenever office supplies were low

Pros

The Ease of use was one of the best features

Cons

We were very pleased with this slack application

September 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

September 2018

Works as advertised

Pros

Easy to use, everyone gets it, simple & embedded support

Cons

Not enough configuration options, regular nagging reminders