OfficeAmp

RATING:

4.2

(12)

About OfficeAmp

Anaek OfficeAmp is a simple friendly chat-based HR System creates a collaborative and efficient workplace. OfficeAmp helps office managers and admins manager and run an efficient workplace. OfficeAmp enables employees to use one location for all their questions and requests. Requests tracking includes requests like restocking the pantry, scheduling flights and ordering lunch. OfficeAmp eliminates the need for emails, texts or calls for many types of requests.

OfficeAmp Pricing

Standard - $1.25/user/month + $29 fixed fee per month Pro - $2.5/user/month + $39 fixed fee per month 20% discount when billed annual

Starting price: 

$30.00 per month

Free trial: 

Available

Free version: 

Not Available

Issue reporting
Slide 1 of 4

OfficeAmp Reviews

Overall Rating

4.2

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4

Functionality

4

Most Helpful Reviews for OfficeAmp

1 - 5 of 12 Reviews

Piran

Financial Services, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2018

Saved me so much time!

It has been fantastic. OfficeAmp has improved my work life immensely. Being the only person in charge of office infrastructure and IT operations in addition to my full time responsibilities, I received countless direct messages on slack each day requesting access to something, or the wi-fi was down, or to order new equipment. I used to just drop everything and fix the issue immediately otherwise I would forget. As you can imagine that really messed with productivity as I had to context switch constantly. I would also often read a message, say I'll do it later and then forget about it because the notification was gone. Once I got OfficeAmp, everything became so much easier. Everything is all in once place, I know exactly what the notification is for (since a direct message could be anything) and I can leave the tasks for the down time between my other responsibilities or when I need a break. Heartily recommend OfficeAmp. It is fantastic.

PROS

Slack integrated Easy to use Simple for others to grasp when creating tickets

CONS

I actually don't have any cons with OfficeAmp right now.

Annette

E-Learning, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed September 2018

A Great Way to Track and Streamline Requests/Issues

PROS

I love that it keeps track of requests/issues submitted by employees and provides instant feedback to them about the status of their request. I really like the issue tracker board that shows the backlog, in progress and resolved issues.

CONS

It's not quite smart enough to recognize similar requests so I sometimes get the same request from multiple people. If it could do that and ask if they're the same and offer to merge them into one - I would give it 5 stars across the board. While I appreciate the colorful nature of the Issue tracker board, it would make more sense to me for issues in the same category (e.g. Facility Issues) to all be the same color instead of random. Filtering solves that issue, so it's not a huge deal.

Julieta

Design, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2018

Useful office tool, easy and effective for everyone

It was useful to collect in a single place all the requests. It's easy to use and has some good features like the settings panel, which I find pretty useful when I want to analyze the big picture and not the one single issue.

PROS

OfficeAmp is very easy to use as an admin and as a user. As it doesn't require to make a full ticket or fill any specific form, everyone uses it and I'm receiving everyday more tickets to solve. It provides reports (CSV format) that are excellent for keeping track of numbers. It updates the users on every change of status for each issue. It has a great team behind it as every time I had some problem with it, I contacted the account responsable by email and got an answer really quickly.

CONS

What I least like about it is that every time I solved an issue, and I put Issues on the slack channel to select the right one and update the status, I have to look for it on the full list, even sometimes scroll to the top to get to it, instead of typing the key words and getting it quickly for example. Also, it's required to give explanation when rejecting an issue, and I believe most of the times it is't necessary as the employee already knows the reason or simply because I already have the issue from some other user.

Angelique

Marketing and Advertising, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2018

Great Slack app / office assistanr

Office Amp helped solve communication hurdles from staff who wanted to alert us whenever office supplies were low

PROS

The Ease of use was one of the best features

CONS

We were very pleased with this slack application

Javvad

Telecommunications, 1,001-5,000 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed July 2021

User friendly chat based tool for collaboration at workplace

Excellent suite, user friendly and works great in collaborating with the team

PROS

Its well-integrated software, simple and easy to use excellent for creating tickets. All the requests and issues submitted by employees are easily trackable, and the submitter can quickly see the status of their request from the issue tracker board.

CONS

In the slack channel, when updating the status of a ticket one has to scroll the list to find the ticket, if a keyword search functionality could be added it would be great. Secondly, if it can have built-in logic to group similar types of tickets together, that will further enhance its functionality.