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Freshpaint
Freshpaint
Freshpaint is a Healthcare Privacy Platform that connects and standardizes customer data from your site or app to your marketing and analytics tools. Freshpaint allows users to safely send customer data to their ads, analytics, an...Read more about Freshpaint
Rectangle Health
Rectangle Health
A leader in innovative healthcare technology for over 30 years, Rectangle Health is a trusted partner to more than 40,000 healthcare providers. The company’s comprehensive platform, Practice Management Bridge®, streamlines daily b...Read more about Rectangle Health
Virtru
Virtru
Virtru is a cloud-based data privacy and security platform that helps businesses of all sizes across education, IT, manufacturing, finance and various other industries manage and encrypt emails. The application enables supervisor...Read more about Virtru
Healthcare Compliance Software
Healthcare Compliance Software
Efficiently manage your business' HIPAA, OSHA, and SOC 2 compliance. Our tailored platform is designed for your needs - offering a robust toolkit, customization options, and risk analytics for seamless execution of compliance obje...Read more about Healthcare Compliance Software
SimplePractice
SimplePractice
SimplePractice is a cloud-based practice management system built to make the business side of private practice easier. Our easy-to-use and HIPAA-compliant software helps health and wellness professionals automated their day-to-day...Read more about SimplePractice
Netwrix Auditor
Netwrix Auditor
Netwrix Auditor is a security solution that helps organizations overcome compliance and operational challenges. Netwrix solutions empower you with total control over what's going on in your hybrid IT environment by delivering acti...Read more about Netwrix Auditor
MedForward
MedForward
MedForward is a cloud-based compliance management system designed to help medical practices and facilities streamline the patient intake process with HIPAA-compliant online forms. MedForward enables users to create secure online m...Read more about MedForward
ManageEngine ADAudit Plus
ManageEngine ADAudit Plus
ManageEngine ADAudit Plus is a Windows auditing, security, and compliance solution. Key features include comprehensive logon auditing, detailed change monitoring, real-time risk alerting, and streamlined compliance reporting for A...Read more about ManageEngine ADAudit Plus
Safetica
Safetica
Safetica provides DLP solutions to secure sensitive data and be compliant with regulations. Customers can choose from on-prem (Safetica ONE) and cloud-native (Safetica NXT) solutions. Safetica NXT (cloud-native) Safetica NXT is a...Read more about Safetica
Clearity
Clearity
Does your risk and compliance intelligence come from pages and pages of paper-based reports? How much time do you spend manually creating or combing through spreadsheets and PDF’s from 3rd party vendors? If this is your organizati...Read more about Clearity
Onspring
Onspring
Onspring is a cloud-based, no-code software for reporting, analysis, process management, and coordination. Our connected solutions for Governance, Risk & Compliance, ITSM, and Business Operations create efficiencies for your teams...Read more about Onspring
ISMS.online
ISMS.online
ISMS.online offers an affordable, pragmatic, integrated and paperless information security management system. Achieve ISO 27001 and other standards quicker with actionable policies that get you over 80% of the way there the moment...Read more about ISMS.online
StandardFusion
StandardFusion
Standard Fusion is a cloud-based compliance management solution that is designed for industries such as healthcare, technology, manufacturing, government and retail. Key features include control management, control monitoring and ...Read more about StandardFusion
TimeTap
TimeTap
TimeTap has a level of flexibility and security you don’t often expect in an online appointment scheduling tool. TimeTap is packed with features, including API integration, that can scale to meet your most complex appointment sch...Read more about TimeTap
MedChat
MedChat
Medchat is a cloud-based solution that helps businesses in healthcare industry design, deploy and manage chatbots to streamline communications, capture patient details, provide support services and automate workflows. The platform...Read more about MedChat
BigID
BigID
BigID is a cloud-based platform that helps businesses manage data intelligence via data governance, privacy, scanning, classification and more. The software offers various features such as machine learning (ML), cloud management, ...Read more about BigID
UnitusTI
UnitusTI
For service-based professionals of many disciplines, UnitusTI is a HIPAA/FERPA/GDPR-compliant, cloud-based, and encrypted practice management system. UnitusTI is multidisciplinary and can be used for ABA therapy, music therapy, sp...Read more about UnitusTI
Digital Business Transformation Suite
Digital Business Transformation Suite
Enterprise Process Center, by Interfacing Technologies, is a business process management (BPM) suite that provides businesses several digitization and management programs within a single platform. The solution can be deployed eith...Read more about Digital Business Transformation Suite
MyVCM
MyVCM
For organizations operating security programs who need to demonstrate compliance to security standards internally and externally, Ostendio MyVCM is an Integrated Risk Management Platform that Makes it easier to build, operate and ...Read more about MyVCM
MOVEit
MOVEit
MOVEit is a file transferring platform that has a flexible design which provides workflow automation, reporting and multi-layered security. It provides enterprises with the flexibility to control, observe and schedule critical fil...Read more about MOVEit
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Buyers Guide
Last Updated: March 16, 2023The Health Insurance Portability and Accountability Act of 1996 (HIPAA) provides data security and privacy provisions to safeguard patients’ protected health information (PHI), including their name, date of birth, phone number, health records, social security number, and financial and insurance details. It’s mandatory for healthcare providers to comply with the regulation.
HIPAA compliance software helps healthcare providers and related entities ensure compliance with PHI privacy and security provisions. It also helps them prepare for federal and state-level audits.
There are various compliance software tools available on the market, and choosing the one that best serves your needs can be time-consuming. In this buyers guide, we’ve included all the information you’ll need to make the right purchase decision.
Here’s what we’ll cover:
What is HIPAA compliance software?
HIPAA compliance software is a solution that helps healthcare organizations comply with all the necessary security and privacy provisions to protect patients’ data. It provides a compliance framework that guides healthcare providers on the steps to take and processes to follow for ensuring the safety of patients' PHI.
The software is usually integrated with other healthcare solutions, such as electronic medical records (EMR), practice management, and medical billing software, to ensure that data across systems meets HIPAA guidelines. However, it can also be used as a stand-alone application.
List of policies and procedures in HIPAAMATE (Source)
Common features of HIPAA compliance software
Different vendors offer different features as part of their HIPAA compliance software. Selecting software with the right features is easier when you know what the most common features are and what they do.
Self-audits | Receive a complete overview of your organization’s existing compliance posture. These mandatory audits span your organization's privacy and security infrastructure and are done to identify risk areas. |
Remediation plans | Address the compliance gaps identified during self-audits. Remediation plans are unique for each organization and lay out clear, actionable steps to patch up the gaps. |
Policies and procedures | Create organization-specific compliance policies and procedures—usually identified through self-audits and remediation plans—that can be implemented across business functions. |
Documentation | Document your compliance processes and store all related records at a centralized location. Documentation is mandated by federal regulations but helps maintain records to prove your organization has been following all necessary compliance steps. |
Vendor management | Manage relationships with vendors, such as billing companies and pharmacies. In some software tools, this module helps conduct vendor audits to ensure that they've implemented the IT security infrastructure required to protect patients' data. |
Incident management | Monitor and manage data breaches. You can document and report any data breach to the Office for Civil Rights (OCR). |
User permissions | Limit user access based on employee role so that only authorized employees can access sensitive compliance data. |
What type of buyer are you?
Before you start evaluating software options, you'll want to know which buyer category you belong to so that you pick the right software. Most buyers fall into one of the following categories:
Solo and small healthcare providers: These buyers include solo physicians or small practices with two to five physicians. They should opt for a cost-effective stand-alone HIPAA compliance application that helps meet regulatory compliance using minimum resources. Self-audits, remediation plans, and compliance policies and procedures are the basic features that they can select.
Midsize and large healthcare providers: These buyers include healthcare organizations with six or more physicians. Considering their larger size, they have to manage more patients, users, vendors, and stakeholders. Therefore, they have larger volumes of documentation, need stricter access control, and must regularly monitor data across integrated systems. Such buyers should opt for a fully featured HIPAA compliance software that can be integrated with other medical software suites, such as EMR solutions.
Allied healthcare professionals: These buyers include third-party billing companies, insurance companies, and healthcare clearinghouses. They require HIPAA compliance software specific to their area of operations. For instance, billing companies and clearinghouses must ensure that the software they choose has access control features, such as user authorization, to maintain restricted access to sensitive data.
Benefits of HIPAA compliance software
In this section, we've listed the key benefits offered by HIPAA compliance software.
Ensure regulatory compliance: Federal regulations mandate that healthcare organizations and allied health professionals safeguard patients’ PHI. HIPAA compliance software offers a compliance framework that provides complete information about all the necessary steps and processes these organizations should follow to ensure regulatory compliance.
Stay up to date with compliance changes: Healthcare regulations and protocols change constantly. The software provides notifications about any upcoming compliance deadline or possible changes to existing protocols so that healthcare organizations have sufficient time to comply with the changes and avoid penalties. Also, every time a new software update is rolled out, users are informed of the latest regulatory changes.
Market trend to understand
As you start your software search, be sure that you're informed about this latest market trend:
Lack of HIPAA technology experts slowing the adoption of cloud services: HIPAA-covered entities that store PHI on the cloud are required to assess related technology risks and keep data safe. However, due to a lack of IT professionals with HIPAA expertise, the transition to cloud-based systems is expected to remain slow in the near future.
Note: The application selected in this article is an example to show a feature in context and isn't intended as an endorsement or a recommendation. It has been obtained from sources believed to be reliable at the time of publication.