Ratings Breakdown
User Reviews Overview
Feature Ratings
Ease-of-use
4.5 / 5
Value for Money
4.5 / 5
Customer Support
5.0 / 5
Functionality
4.5 / 5
Pros
"The ease of use is amazing. It Is very user friendly!"
"The Integration of the program. It seems to have been designed well."
"This is an easy software to use and gives you step by step which makes it easier to know what you need and what is missing in order to be compliant. "
Cons
"The encrypted email function only lacks the ability to see what was sent in an email for review or reference. "
"I would like more guidance for writing my emergency plan--since this is new for me."
"It truly is ALL good, we have found nothing falling short and NO problems !"
OfficeSafe Reviews
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February 2020
Richard from Vancil Vision Care
Company Size: 2-10 employees
Industry: Medical Practice
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
Functionality
5.0
February 2020
Officesafe makes Hipaa compliance easy
I am able to keep all employees up to date with compliance as well as training new employees that have no idea what Hipaa compliance even is. I really liked the binder provided by Officesafe that we can refer to and make sure everyone is current.
Pros
I liked the ease of signing up employees and having them complete training.
Cons
At first I had to kind of poke around the website blindly because during training we blasted through it pretty quickly. I had to learn my own way around the website.
December 2019
Marivel from Family Care Clinic
Company Size: 2-10 employees
Industry: Medical Practice
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
December 2019
Review of OfficeSafe
Pros
I no longer have to worry about finding training for certifications offered and included with OfficeSafe such as Blood borne Pathogens, Hazmat, and HIPAA. The ease of assigning training is quick and worry free.
Cons
The encrypted email function only lacks the ability to see what was sent in an email for review or reference.
Reasons for Choosing OfficeSafe
The worry of making sure we are in compliance is eliminated off my responsibility and it is easy to follow the guidelines within the software or to reach out to customer service for any questions or assistance. It's definitely worth the cost.
January 2020
Daniel from Floyd Family Orthodontics
Company Size: 2-10 employees
Industry: Hospital & Health Care
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
3.0
Customer support
5.0
Functionality
2.0
January 2020
It’s good and useful, but could be better
Pros
That I’m able to keep track of BAAs and training certificates in the portal.
Cons
It’s difficult to know where things are and there seems to be a lot of information duplicated, so it makes me think I need to do more to have all of my bases covered, but after digging around for awhile, I realize I don’t.
April 2020
Paula from Day Oral Health
Company Size: 11-50 employees
Industry: Hospital & Health Care
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
April 2020
Assistance needed
There are many benefits with OfficeSafe as long as it is used. This was our biggest problem. We have had the product for 2 years, but the person in charge was not using it or putting in the information required, so it was a loss of money for our practice.
Pros
I had a meeting the other day to familiarize myself with the program as now I am in charge of it. [SENSITIVE CONTENT HIDDEN], the Customer Experience Specialist, helped me tremendously. I have even emailed her a few times since that call for help and she always comes through for me. I am very pleased with the help and guidance I have been receiving with this product.
Cons
I would like more guidance for writing my emergency plan--since this is new for me.
Reasons for Choosing OfficeSafe
I was not one of the decision makers, but I feel that the doctor thought it was an excellent product for the cost.
October 2019
Pam from Bristol Oral/Maxillofacial Surgery
Company Size: 2-10 employees
Industry: Hospital & Health Care
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
October 2019
EXPERIENCE GREAT RELIEF...
Making a very complicated headache of Compliance with PCI and HIPAA overwhelming regulations EASY !
Pros
EXPERIENCE GREAT RELIEF...when you discover the professional and comprehensive support and compliance that PCIHIPAA provides. We have been with PCIHIPAA and breathing easy for over 4 years. They provide exceptional tools to bring your office into Compliance. The manual and forms are very user-friendly and their ready and patient support make Compliance for PCI and HIPAA as easy as possible!
Cons
It truly is ALL good, we have found nothing falling short and NO problems !
December 2019
Salman from EC Primary Care Physicians
Company Size: 11-50 employees
Industry: Hospital & Health Care
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2019
Amazing Website for HIPAA
I am able to send confidential patient documents using the email software.
Pros
The product allows for us to send emails to patient without compromising any health data/info. It also helps when educating our office staff about HIPAA and how they can best protect patient information.
Cons
The software could be presented a little bit better when it comes to HIPAA information.
May 2020
Craig from Craig H. Rubinoff, DDS, MS, APC
Company Size: 2-10 employees
Industry: Health, Wellness and Fitness
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
May 2020
Happy Client
Outstanding
Pros
Concise easy to use product to get us HIPAA compliant. Great support and training team.
Cons
I cannot think of any Cons at the moment.
Reasons for Switching to OfficeSafe
Ease of use
August 2020
Malorie from Jeffrey J Stein DDS
Company Size: 2-10 employees
Industry: Health, Wellness and Fitness
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
August 2020
Great Application!
The software has made it possible for us to become compliant and stay that way. The customer support is easy to access and are quick to get your the answers you need.
Pros
This is an easy software to use and gives you step by step which makes it easier to know what you need and what is missing in order to be compliant.
Cons
I'm not sure I know of any cons about this software, so far it has been a great resource to our office.
January 2020
mike from Foot and Ankle Physicians
Company Size: 2-10 employees
Industry: Medical Practice
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Functionality
5.0
January 2020
HIPPA compliance
Pros
Complete solution, easy to use. Total package,
Cons
No complaints, easy to use and clear directions.
Reasons for Switching to OfficeSafe
Complete solution
December 2019
Casey from Park Cities Cosmetic Surgery
Company Size: 2-10 employees
Industry: Hospital & Health Care
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2019
Worth it’s weight...
Pros
The ease of use is amazing. It Is very user friendly!
Cons
The price is way too much but when there was a minor breech, it was worth it.
April 2020
Tim from SALT Health
Company Size: 2-10 employees
Industry: Mental Health Care
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
April 2020
Training
My overall experience has been Good. I appreciated [SENSITIVE CONTENT HIDDEN] in the training of the product. She was awesome.
Pros
The Integration of the program. It seems to have been designed well.
Cons
Sometimes it is hard to figure out the logic behind the program.