All Fitbit Reviews
1-25 of 53 Reviews
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Dr. Jeanette
Verified reviewer
Health, Wellness and Fitness, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed November 2023
Fitbit is great for tracking health metrics
I've been using Fitbit for several years and enjoy it. It helps with accountability of health metrics and I like receiving the weekly progress report in my email inbox so I can compare my metrics to the week before.
PROSEase of tracking health metrics like: heart rate, type of exercise, step count, miles walked, stairs climbed, number of exercise days, number of active minutes, hourly activity, calories burned, sleep duration, menstrual health, weight, and food consumed. The Fitbit also has a stopwatch and timer feature.
CONSIt does not offer a lap feature. Thus, if you want to see how fast you walked in 1 lap and compare it to a second lap, the Fitbit cannot do this.
Peter
Building Materials, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2023
Novice user, but very happy
I have had a very pleasant overall experience, almost three years now I think. I wore out one wrist band, but it was easy to go online to buy replacements. FitBit works, gets consistent data and simply does what it says it will do, which alone is a huge positive in today's world.
PROSThe thing I happen to like the most is the wide variety of data available. I particually like the heart beat and sleep info.
CONSSeems counter intuitive to re-boot. So simply turning off and on is not very easy to do until you know how.
Sandra
Hospital & Health Care, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2022
Health and wellness monitoring
I use Fitbit myself, and with patients. Monitoring heart rate, oxygen level, and activity/sleep with only one small wrist worn device is highly beneficial. Newer Fitbit models are equipped with EDA scan and ECG. It can identify and alert to AFIB.I was not satisfied with the alarm feature. I had intended on using it as my daily alarm as well as a reminder later in the day. The vibration is weak! If I don't have the device synched down as tight as I can, I don't feel the alarm at all. The alarms cannot be named, making them not as useful as they could be.
PROS- Monitor vitals, daily activity level, and sleep habits without corded and bulky machines.- Remotely access data.- Community features, work out together.- Mental wellness features.
CONS- Not as reliable or accurate as hands on monitoring.- Device, subscription, data or wifi, and smart phone needed. Expensive.- Drains phone battery. Patients forget to sync.- Features vary by Fitbit device.
Hayley
Hospital & Health Care, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Smart watch review
Very good whilst watches worked. Would definitely recommend screen protectors for your watch. Easy to use. Must remember charger when going on holidays!
PROSTracking daily activity, encouragement to move, tracking periods and sleep.
CONSI have had 3 watches now and they have just stopped working for no known reason.
shivani
Verified reviewer
Biotechnology, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed March 2024
Using Fitbit as the primary resource for health and lifestyle
My overall experience has been good when tracking the basic trends like step count, heartbeat etc. but I do not find it very reliable for calories burnt and some other features.
PROSThe interface is user friendly and not hard to navigate. The statistics on sleep, irregular heartbeat are more accurate compared to other apps
CONSThe step count can be exaggerated and other cardio like stair climbing can be under recorded. It can be a little inaccurate depending on how snug the watch is worn and the angle of the arm when running or doing any kind of cardio.
carol
Health, Wellness and Fitness, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
A daily reminder to move
Counts steps, reminds me to move, counts my heart rate to keep track of zone minutes, monitors sleep. With a job like mine, which involves a lot of sitting, it helps me be intentional about moving throughout the day. Taking care of my health makes me a better therapist
CONSIt was glitchy to initially set up with the phone app. But I called and a person talked me through it
duane
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed October 2023
Great Start...but fix the heart rate monitor!
overall great watch for the average joe who likes keeping track of steps and calories burned. the added sleep and stress monitoring is a great feature that will help anyone.
PROSlove the watch- comfortable and easy to scroll through the various functions. The stress management tool is also a great added feature that will get you through the stressful times (me: taking the busy subway ugh!)love the sleep reports that it gives me the next day- great feature that really opens your eyes (no pun intended) to how deep you're actually sleeping
CONSthe heart rate is basic and is rarely accurate when i'm working out. i've watched videos on how to properly wear it, clean it etc but anytime the arms are moving fast it seems like it won't go above 80 bpm. i also use a TICKR tracker at the same time so i definitely know the fitbit sensor is WAY off.
Reasons for switching to Fitbit
allows for phone calls and instant messages now on fitbit.
Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
The future of Health Solutions
I think that information well analyzed could tell us a lot about our present a future health. This is the way
PROSThere are wereables. There is a lot of info. Here is one way to have everythng recorded, analyzed. It's the future of health adminitration.
CONSIt wold be great to get more and more info about us. Blood pressure, glucose, oxygen, etc. Everything in "the blender" could tell us a lot about our health and patterns.
Kimberly
Industrial Automation, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Fitbit is the best Program for Health & Mental Wellness
I have had a FitBit for many years and I truly cannot live without one!!!
PROSI love my FitBit App! I have the Premium program and I use a lot of the features daily. I track my sleep, weight, water, food, steps, amount other things.
CONSI do not like that the app is not compatible with the Apple iWatch.
Thomas John
Verified reviewer
Education Management, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2020
Great to be FitBit
The care package is operated by knowledgeable and experienced staff.
PROSThis product helps me stay focused on my health and fitness. It presents clear messages and encouragement to track my goals and complete my tasks.
CONSThe battery does not have a great life span and I am required to recharge often. I would like more wrist band options that were not plastics.
Rafig
Verified reviewer
Business Supplies and Equipment, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
FUNCTIONALITY
4
Reviewed January 2021
Great motivator. Nice features. Simple and sleek design.
I have been getting alot of compliments for my fitbit charge 4. I am really happy with my choice. The software is great and it has all I ever need. I like the features. Highly recommended.
CONSThe cycling feature does not work properly on my fitbit.
Patricia
Health, Wellness and Fitness, 1 employee
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
5
Reviewed July 2023
The faster I go, the less it counts...
I help my clients with performance goals - fitness, career and family. And while Fitbit has been responsive when a device fails, it has completely ignored my attempts to make them aware of these glaring inaccurate data issues. Because I have two clients with A-Fib, the Sense 2 device has been intriguing but I can't in good conscience recommend the product to these clients without Fitbit addressing and fixing the data error issue. a 5% error rate is tolerable for the type of client I work with - we're not looking at ironman competitors here where every second of training must be accurate and accounted for. In no world where performance improvements measure in fractions of a % is a 40% error acceptable or tolerable.
PROSHeartrate zone tracking - peak, cardio and fat-burn, sleep score.
CONSInaccurate as hell! I use a gps trail tracker for my distance and pace tracking (MapMyWalk and Strava) It's relatively accurate if I walk at a 20 minute per mile pace or slower, within 5% of other devices. However, if I walk the exact same distance at a 17:30 minute pace, I lose 20% of my steps and distance. And if I walk a 15 minute/mile pace, I lose 35-40% of my steps and distance. I've walked officially sanctioned/distance 1/2 marathons such as the St. George Half and Snow Canyon Half marathons, for example with a deficit of over 11k steps being tracked by multiple different Fitbit devices. I've reported this to Fitbit, since it first happened almost 9 years ago, yet nothing has been done to fix this. My race-training friend and I both wear Fitbit and compare notes - she walks faster than me and has noticed the deficit on steps and distance too. If I'm walking a sanctioned race, meaning it has been measured for official distance, Fitbit should at least get me close to 13.1 miles on a half marathon instead of 9 or 10 miles. In order to complete sanctioned races, I need to be pacing a 15 minute mile pace at the slowest. I can't count on my Fitbit for training purposes. Even the heart monitoring has freaked out a few times, registering heart rates that would not be possible to carry on a conversation (or stay out of the E/R for that matter). So definitely something's off. But Fitbit has been unresponsive to fixing the inaccuracy issues
Reason for choosing Fitbit
I had been previously using Fitbit (over 10 years) and noticed the speed errors back before the heart monitoring was even available, and before I was conditioning for distance events.
Maria
Marketing and Advertising, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
3
Reviewed May 2020
Keeps me active all day!
My overall experience is positive, I love tracking my activity, it keeps me motivated to stay healthy, which is very important to me. Everyone should have one.
PROSI love using my Fitbit, I carry it with me 24/7 and has incredible features. My favorite is that it tracks my steps. It's so important to see how active you stay all day and I love the goals that are set for you, whether it's reaching 9 hours of activity (Easy!) or 10,000 steps a day (I deserve some claps, I reach this goal in my 1b1b at least 4 times a week) . You can also track your workouts, and it's awesome that there are already some pre-determined workouts. I believe adults would benefit so much from using it, it tracks the quality of sleep and the oxygen levels, the water intake, even nutrition, but I don't really use it because I would have to use my phone, and honestly, the Fitbit is a great way to take a break from your phone. I have not experienced any issues with the functionality, it never crashed or turned off, it works excellent.
CONSWhat I like the least is that it has some apps that are added without even asking me, and honestly, I don't use them and don't care for them, like Strava or Pandora. I'm not sure why they're there, maybe they're partners or sponsors? I don't know. I also don't like that there is a basic and a premium account. I paid over $100 for my Fitbit, therefore I should be entitled to access all the features with no extra charge. If I need to upgrade, I would just buy a new one. This just makes me want to get a much more simple tracker with just a few features.
Claire
Textiles, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed May 2023
Fitbit User Review
Overall I have enjoyed using Fitbit and have purchased new watches as well as given watches to friends/family as gifts. I would like the cheaper models to have a few more features/updates features as I can't use pay by watch or Uber on my Versa2, despite it having the apps available to add onto the screens.
PROSI like the step tracking function as I use this daily to link with my GoVida App. I also like the menstrual tracking as I find it to be very accurate. I use the heart rate fitness tracker as well although I'm not sure how accurate this is as it seems to vary quite a bit during the day but I like that it gives me an indication of my cardiac health based on my age and sex.
CONSMy Versa2 does not link with NatWest online banking in order to make use of paying with my watch. I also think the calorie counting part of the app could be improved to make it a bit more user friendly/accessible.
Juan
Oil & Energy, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2020
Keeping you on the right track
Its awesome to know that all across the world you can meet people with common goals of trying to stay or get healthy and are there to get you going. It is great to have my routine of opening my app a seeing where I am in my daily challenge with friends I have made through Fitbit and the chance of being this week.
PROSBeside getting statistics of health there is the interaction with others individuals with like mind goals to sleeping, eating, and health. A must for those individuals who have a competitive drive, you friend others and challenge them in daily, weekly, or weekend challenges to get the best of you and them.
CONSThe conns with product is lately younger individuals who pop up and with the content of certain jokes that some adults have it may not be appropriate for children. Not enough screening on what should be seen or said on Fitbit items should be removed quickly and certain people should be banned for trying to make this into a dating site.
Wesley
Retail, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
I’m very impressed
Overall, I’m extremely impressed with the product/service.
PROSI love how it accurately helps me track many steps throughout each day. It motivates me to walk more and/or longer and gives me the added push at the day’s end to take an evening walk if I didn’t hit my daily step goal.
CONSSometimes the heart rate monitor is off by a lot. I feel like that could be improved.
Reason for choosing Fitbit
The price was much better.
margaret
Computer Software, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed January 2023
fitbit forever.
Im so familiar with fitbit that I always love the new products
PROSI actually won an apple watch in a pitch competition and I was excited to use it, but once i did, i reverted to my fitbit watch. Perhaps because I am older, I cant see the icons on the apple watch as well. But I gave the watch to a much younger coworker and she loves it. So, maybe my review is age specific. But I honestly love the fitbit products. I keep going back to them.
CONSI honestly have no issues with my watch. It has more functionality than I use but my 2023 resolution is to learn to get the most from it!
Kim
Hospital & Health Care, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed September 2022
Perfect for work walking challenge!
My work does a walking challenge every year and by participating you can get discounts on your health insurance. Using Fitbit is the easiest way to keep track of my steps that I have to turn in weekly. And if there any questions I’ll have to do is open the app and show it to the people in charge. It is easy to use and the tracker was not overly expensive
CONSI have not encountered any issues with this software. But I do find that it works best to sync with your device daily
Oscar Anthony
Arts and Crafts, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed April 2022
Fitbit Improved My Lifestyle
Ever since using Fitbit, I haven't been as worried about not sleeping, and I have been motivated to exercise more.
PROSI love how Fitbit tells you how well you have slept, what your pulse is like and other things that are good to know about one's own health.
CONSThere is more information that I wish the app could provide for free, but one has to pay for a membership with Fitbit Premium to get that info. I wish that was free.
Reasons for switching to Fitbit
Because the Fitbit watches are more affordable and have more information than I used to get on the Apple Watch which isn't as durable.
Anonymous
1 employee
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed December 2019
Great Tracking Tool for your Fitbit
My health insurance provider has a program that rewards me cash for taking at least 7500 steps a day. They integrate with the FitBit program automatically which makes it very easy for me to transfer the data and claim my reward.
PROSThe software is free and integrates with FitBit wrist devices. I get to see a variety of metrics that are created off of the basic information that is synchronized with my wrist device.
CONSOn the iPhone App, it seems to take a long time to sync with my device. This indicator sometimes shows it syncing for several minutes even though I sync the data daily. Not sure why.
Anonymous
5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2019
Personalised health solutions
it was good and since its part of fitbit health solutions, it is very easy to access.
PROSThey give you personalised health indicators and keep track my sleep, activities within the day, heart rate and other health metrics.
CONSSo far they are very useful for me especially the tracking activity but the health coaching could have been more broad and more user friendly.
Elwood
Financial Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
Easy to use, keeps me in shape
In general I am an avid user of Fitbit and have been for at least 10 years and 3+ trackers.
PROSI use Fitbit at least once a day and it allows me to track my fitness levels. It is a great app.
CONSIt does not keep my sleep hours and I periodically have to call them to get my Inspire HR reset.
Brandon
Food & Beverages, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed November 2020
Multipurpose Watch
If mine broke tomorrow I'd go get another!
PROSFitbit wrist watch allows me to read text messages from my employees without having to take out my phone.
CONSThe Fitbit model I use only reads me the first sentence of the message and doesn't allow me to text back.
Cole
Design, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed July 2022
Fitbit Review
I like the notifications and move notices throughout my day. I can easily track my activity throughout the day and know where I can improve! Easily link up with friends and coworkers for friendly competitions.
CONSI've used both fitbit and apple fitness, and tend to lean towards my apple watch and apple fitness. Wish the app/interface had more capabilities comparable.
Ronald
Non-Profit Organization Management, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Fit for life
Always looking forward to being athletic and active through out the day
PROSI'm always on top of my health and awareness of my physical well-being
CONSIt's pretty good for what its worth. i believe it should have more masculine features