Insta vs OpenTable

RATING:

3.8

(32)

Insta has 32 reviews and a rating of 3.78 / 5 stars vs OpenTable which has 1279 reviews and a rating of 4.7 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.8 (32)
4.7 (1279)
Ease-of-Use
3.5 / 5
4.5 / 5
Value for Money
3.5 / 5
4.5 / 5
Customer Support
3.5 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
August 4, 2023
May 1, 2024
Pros/Cons
  • Pros

  • The way they sell you how good it is, and then once you sign the contract and hand over the cheques, good luck.
  • User friendly, easy to use, reports are fantastic. Robust software which takes care of pretty much all the needs of a medical institution.
  • Cons

  • Poor built in flow between different section of software.
  • It covers everything ,, but manny missing functionalities inside modules. Means there are modules for everything , but modules need to have more functionality.
Read all user reviews
  • Pros

  • OpenTable offers great customization options for searching through different restaurants. You have the ability to search by neighborhood, occasion and price.
  • Easy to use, love the restaurant suggestions and what’s available now options. Points are great too that can be redeem for gift certificates/cash.
  • Cons

  • The only downside to OpenTable is that not every restaurant is a member so you cannot make reservations all in one place nor see all available restaurants to choose from.
  • The program will sometimes glitch and go offline.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos