What are SabeeApp users saying about the software?
Read what people like you have said about using SabeeApp software through verified user reviews
User Review Highlights
4.8
69 Reviews
Ease-of-use
out of 5Customer Support
out of 5Value for money
out of 5Functionality
out of 5"You can check several financial and sales reports and daily or even yearly performance with comparison. The team is really nice, they always have some great new ideas, features."
"I like the integration of the IBE, the Channel Manager and the invoicing software in one package. Synchronisation through iCal is a big plus for us."
"Excellent to have the channel manager function so completely integrated into the system, it works very well and gives us good control."
"Promised improvement/changes to software are not always delivered. Translation into other languages (in my case Dutch) is sometimes missing or with mistakes (e.g. when printing the check-in form)."
"Sometimes it does not sync with booking engines properly. Also when I move the block (reservations) around, it kept saying warning even the date is correct."
"I did encounter a problem in February when payment could not be made because the card details had expired in the system."
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Showing 1 - 25 of 68 reviews

Andrew
Verified reviewer
Company size: 11-50 employees
Industry: Hospitality
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.
January 2022
Super Fast Full Control
Very lucky to work with SabeeApp
Pros
The most important points for me using SabeeApp is how easy system and high connectivity
Cons
more features are required, for Pay Masters (pseudo rooms) , Online Payment Options, Two bookings can be shared at the same room / unit.
Paul
Company size: 11-50 employees
Industry: Hospitality
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
April 2022
Pauls Sabee experience
My overall experience with Sabee is excellent. Compared to the system that was being used before I took over Sabee has made my system much more efficient, it has helped me to avoid double bookings and it has saved me so many staff hours with its efficiency.
Pros
I love everything about it. It is very easy to use, works seamlessly with the channels and i dont think I have ever had a double booking since I started using it.
Cons
There is one thing that really annoys me. When you make a group booking online the system sends a group confirmation. However when I make a group booking manually I am unable to send a group confirmation. The solution is there and I am sure it can not be that hard to make this available . I have requested this a number of times and I have been fobbed off by customer service. I always learned that customer service was giving the customer what they want. Not in this case unfortunately.
Reasons for choosing SabeeApp
Mainly because of the Reseller [SENSITIVE CONTENT]. He highly reccomended it.
Reasons for switching to SabeeApp
Sabee gave me what the other system could not. Speed, Effeciency, Online bookings directly to our calender and general ease of use.
Dimitri
Verified reviewer
Company size: 2-10 employees
Industry: Hospitality
Time used: Free Trial
Review Source: GetApp
This review was submitted organically. No incentive was offered
February 2019
Andang Ferry
Company size: 11-50 employees
Industry: Hospitality
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.
January 2022
just one click you can do a lot
Sabee in our opinion is a software that has various features in it that make it easy for us to work whenever and wherever we are without the slightest difficulty because the operation is very easy and can be used on cell phones.
Pros
It's easy to understand and operate, what's more important is that the team at Sabee was very helpful when we had difficulties
Cons
In the invoice, the balance still appears even though the payment has been completed and we have to manually post it on the service menu and reduce the amount
Reasons for choosing SabeeApp
The reason is because the contents and functions in the Sabee are very simple, easy to understand and easy to learn and the operation is comfortable.
Reasons for switching to SabeeApp
Because I have studied and have used all types of hotel software and it turns out that Sabee is easier and more complete and not complicated
Filipe
Company size: 2-10 employees
Industry: Leisure, Travel & Tourism
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
November 2021
The best channel manager
great
Pros
I have a small guesthouse and after trying several channel manager I found that sabeeapp is the easiest to use. My recommendation is to avoid comparation of features side by side. Many channel managers do the same as sabeapp (in a features list) but the implementation, easy to use, custumer support has no comparation with sabeeapp.
Cons
they lack some specific features for my country. Like certificate invoice system and direct automatic comunication of guest information with authorities. Some Portuguese channel manager already do this but no way I would change just for this.
Reasons for switching to SabeeApp
sabee is much more intuitive, easy to use and has better custumer support
Ameen
Company size: 11-50 employees
Industry: Leisure, Travel & Tourism
Time used: More than 2 years
Review Source: Capterra
December 2021
Cloud Hotel Management App
It is a good online application for PMS and booking engine, major OTA connections are available.
Pros
The UI great and ease of use. Minor adjustments are required.
Cons
Slow upgrade and development, minor adjustment of UI and ease of entry, user level management.
Reasons for choosing SabeeApp
Easy setup and beautiful UI, how ever it still requires more mobile friendly features to be done.
Kerry Ann
Company size: 11-50 employees
Industry: Leisure, Travel & Tourism
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.
January 2022
K Kaya SabeeApp Review
Direct bookings have increased phenomenally since using SabeeApp
Pros
The ease of use and the best support team I have come across in 20 years in the hotel industry
Cons
Guests should be able to manage their bookings online, without having to contact us. Rooms should be able to be "locked" to a specific booking.
Reasons for choosing SabeeApp
I had used SabeeApp at the previous hotel I worked
Reasons for switching to SabeeApp
Siteminder was less flexible and difficult to set up and use
Dora
Company size: 11-50 employees
Industry: Hospitality
Time used: More than 2 years
Review Source: Capterra
November 2021
sales and revenue questions
Very good, product is great, customer service is great, and extremely helpful and trained.
Pros
Easy to use and understand the featuers. Reception staff can handle it easy.
Cons
statistics are not really good, and price setups. While setting new prices total availibility can not be seen on the screen, only the availibility for each room type. If a hotel use 10 room types, then it is annoying. Another missing part - non paid reservations are just marked with a little undersign - sign in the calendar. Red letters or yellow background could be better.
Reasons for choosing SabeeApp
easier to train it to the receptionists.
Enikő
Company size: 2-10 employees
Industry: Real Estate
Time used: More than 2 years
Review Source: Capterra
November 2021
Idea Chanel Manager
I am satisfied at all.
Pros
Hungarian language, helpful staff, easy functions for business, direct booking site.
Cons
Not available to show with a short link the booked nights in the calendar.
Reasons for switching to SabeeApp
No
Tara
Company size: 51-200 employees
Industry: Hospitality
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
March 2018
I have found Sabeeapp to be one of the most useful pieces of software .
Efficient system - but for me mainly the reports.
Pros
It is simple to use - in fact one of the most understandable pieces of software I have used whilst at the same time performing a sophisticated function and producing relevant and useful reports. The support staff are amazing and so responsive and helpful. It is also very reliable - I trust Sabeeapp!
Cons
Honestly nothing - I have only good things to say about Sabeeapp. It has been easy for the team to learn and training is always readily available - so if there any problems they are easily solved with communication and training.

Response from thePass
Much appreciate your nice review, Tara! Happy to have you as a member of our Sabee family <3
Replied March 2018
Hugo
Company size: 11-50 employees
Industry: Hospitality
Time used: More than 2 years
Review Source: Capterra
November 2021
Esy of use also on your mobil
Easy to use, mobil friendly, clean interface, fantastic and friendly support, i would recommend it with easy to somebody else...
Pros
Years ago after changing our pms i tested a lot of pms, but SabeeApp was the only one with full functionality on a mobil device. Also the user friendly use and the customized setup for our staff is a big pro.
Cons
Would like some more implentations with other software, but they are working on that
Reasons for choosing SabeeApp
easy of use price mobil friendly
Reasons for switching to SabeeApp
Cloud based, mobil friendly, price
Anonymous
Company size: 11-50 employees
Time used: More than 2 years
Review Source: Capterra
November 2021
Manager
Great support team and friendly user
Pros
Dashboard, Yearly performance comparison report
Cons
Distribution, PMS and Prices. Difficult to find out sometimes.
Reasons for choosing SabeeApp
Match with small bussiness.
Kosmas
Company size: 2-10 employees
Industry: Hospitality
Time used: More than 2 years
Review Source: Capterra
November 2021
Great overall experience, user-friendly
good overall experience, user-friendly
Pros
how user friendly it is, and the support of course, always at your disposal.
Cons
First thing coming in mind is the connection with google hotel Ads, it only shows only one available apartment/room to the guests, the cheapest option, in order to see the rest of options you ll have to change the filters after clicking on the ad. Something that could be confusing to guests sometimes and frustrating. One more thing regarding the google hotel ads is that it's always being ranked on the bottom of the list.
Yannis
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
March 2018
SabeeApp is the best channel manager / pms that I have ever worked with.
Pros
User friendly interface, excellent support service, great two way connection with the main OTAs (booking.com / expedia / airbnb)
Cons
Calendar overview : You only get a grouped calendar overview (for all units) and for a selected period. It would help us a lot if we could see annual calendar for each unit/room type

Response from thePass
Dear Yannis, very happy that you are satisfied with SabeeApp services and support team! :) There is always a way to improve so we will keep in mind your idea about the calendar!
Replied March 2018
Cressida
Company size: 2-10 employees
Industry: Hospitality
Time used: Less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
October 2017
Easy to use, great customer support, SabeeApp has helped in growing our business.
SabeeApp has helped our business grow and I can now manage some aspects of the business from anywhere in the world because of the cloud based software.
Pros
I like that it is easy to use and easy to train employees in using it. I love that it is cloud based - even if I am out of the office I still have control of our reservations, if an employee is having trouble with a reservation I can go on my cloud, login and see the exact reservation they are talking about and help them overcome the issue from anywhere in the world. SabeeApp has helped give me peace of mind as if I am away on business or holidays I can still see what is going on in my business as it is cloud based software. I like that guests can have the choice of many different forms of payment ex. card, pay-pal, bank transfer and cash. The Price Wizard is great and very easy to use, with a few clicks I can put our prices higher or lower depending on demand and easily create strategic prices. I like that we can make special offers for the IBE although the link/text for the special offers could be larger as it is quite small text on the IBE and some people may not realise it is a link that takes them to our special offers page. The reports are very helpful and the variety of reports are great - sales by month, week, year etc. and demographics of who are market are. I love the channel manager with SabeeApp as it connects to our other online channels and syncs straight away! We are connected with Booking.com and Airbnb and we may now look into connecting with more because of how easy it is with SabeeApp.
Cons
I do not like that there is no spell check for example, if a typo occurs, the misspelled word is not recognized and not underlined red - I always have to check for any spelling errors which can be time consuming as the text is also very small. I cannot seem to connect with my TripAdvisor review express, however this could be a fault on TripAdvisor's side. The link/text for the special offers could be larger as it is quite small text on the IBE and some people may not realise it is a link that takes them to our special offers page.

Response from thePass
Very glad to see that SabeeApp can help in your every day life! That's what we are trying to achieve :)
Replied November 2017
Ricardo
Company size: 2-10 employees
Industry: Hospitality
Time used: More than 2 years
Review Source: Capterra
November 2021
I really like the way it works
i love it, and i want it to improve even more,
Pros
online, easy, pretty fast (nor awesome but very good) is not that expensive, and nor very hard to use, some of my employees says is the easiest the have use compared with others
Cons
the lack of some kind of offline data for remote and/or limited confection as in my case can be troublesome some times
Reasons for choosing SabeeApp
easiness and cost
Caroline
Company size: 11-50 employees
Industry: Hospitality
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.
January 2022
General Manager
Its been really good
Pros
The layout is easy to understand and to training new people; overall is quickly to find any mistake made and sort it out. All clear to see all tools that sabeeapp can offer.
Cons
Need to create a fake reservation to post any extra upsells.
Reasons for choosing SabeeApp
Price and facility
Kris
Company size: 11-50 employees
Industry: Hospitality
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.
January 2022
Very responsive client service - easy to use - cloud based with unlimited accounts
Overall, we have been very satisfied with SabeeApp. The value for money is great, customer service is very responsive and answering all our questions without delay. The channel manager works very well. We tried 2 other PMS that did not suit our needs, we highly recommend SabeeApp.
Pros
- Clear calendar - easy to move bookings - a lot of flexibility to suits different types of hotels - possibility to export datas - easy to use for all our staff, even on mobile phone.
Cons
- The pre-payment invoicing system is not flexible and the invoice layout is not great / text size is tiny and difficult to read. - The cutting tool to split bookings (when guests change room / upgrade) can be improved. - Connections problems when using VPN.
Steven
Company size: 2-10 employees
Industry: Hospitality
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
November 2017
A great system, works very well, easy to use, good features, flexible & with excellent support
Excellent hotel reservations management & pricing productivity.
Pros
The basic functions we need to do to run the hotel are simple, easy, intuitive and executed with minimal clicks. Excellent to have the channel manager function so completely integrated into the system, it works very well and gives us good control. The system is fairly priced and the support is excellent both on a day to day level and also in terms of Sabee continuing to develop and refine the product. There's a healthy stream of new developments, innovations and improvements.
Cons
Very few cons, if any at all. There are a few minor tweaks to the core system that could be made to further improve it's functionality and flexibility, but we have confidence that Sabee with get round to addressing these in time.

Response from thePass
Glad to see that you enjoy using SabeeApp! Development will continue and those few "tweaks" will be improved!
Replied November 2017
Andrea
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
November 2017
Flexible, user friendly system with helpful support :)
Pros
It's really easy to understand and use even for a new user. Price wizard is super but my favourite part is the Reports. You can check several financial and sales reports and daily or even yearly performance with comparison. The team is really nice, they always have some great new ideas, features :)
Cons
The housekeeping dots in the calendar view are not so logical for me (for example after check in they shouldn't be in inspected status any more). I'm not sure if it's possible but a standardized format for phone numbers would be great :)

Response from thePass
Thank you for your review! Happy to see that you are satisfied with the work of our team. Some changes will happen soon regarding housekeeping so maybe you will find it more user friendly :)
Replied November 2017
Claudie
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
March 2018
Sabee App is a great help and it is addictive.
Pros
The many functionalities, although I do not use many of them. The fact that you can easily see the facts and figures regarding your bookings. The fact that most of the time support is fast and accurate (very important for me)
Cons
The functionality in iPad and iPhone is not good when you want to type in for example letters. The cursor is in the wrong spot and you cannot see where and what you type. I would prefer (also) a scrolling year overview. I would like to be able to split ' services costs' for the different houses and not that service costs is the same for everywhere.

Response from thePass
Dear Claudie, we're very grateful for your review! We will work hard to improve system usability on small screens. Possibility to create service based on the room type is already in our close future development plan, so hopefully we can make you happy very soon :)
Replied March 2018
Jordan
Company size: 2-10 employees
Industry: Hospitality
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.
January 2022
Top favorite software
We used SabeeApp for managing a Hotel, 2 Hostels and several vacation rentals for around 5 years now, it has been always giving an upgrade of easing the job. Reports are very useful in all what a hotel manager, sales and marketing manager need. Deserves a 5 stars rating for everything
Pros
-User friendly interface, easy to set up and train colleagues. - Comprehensive wide range of reports - Good connectivity - Excellent customer support
Cons
As an old SabeeApp user, housekeeping data needed a lot of improvements, SabeeApp team are doing great job so far, but still needs some little improvements
Fanni
Company size: 2-10 employees
Industry: Leisure, Travel & Tourism
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
January 2022
Easy operation, fast communication with customer service, development
Product and customer service is great, extremely helpful and trained.
Pros
Calendar view makes it easy to manage my bookings. Price management, I can change for a period but even for a whole year. Cloud based, so I can watch it anywhere and anytime something happens. Modifications/improvementsd for users. Aids available in my own language (Hungarian).
Cons
More features are unnecessary for me (for example: I don't bill with this system). Interface is difficult for iPhone. It takes time to figure out the new view after improvements.
Lennard
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
June 2018
Great software, greatly improved our hotel management.
Pros
- I like the integration of the IBE, the Channel Manager and the invoicing software in one package. - Synchronisation through iCal is a big plus for us. - Software is developing rapidly with many new features added frequently.
Cons
- Promised improvement/changes to software are not always delivered. - Translation into other languages (in my case Dutch) is sometimes missing or with mistakes (e.g. when printing the check-in form). - Design and feel of user interface is good, but of the Booking Engine, which is visible to potential bookers, could be improved

Response from thePass
Dear Lennard, many thanks for your honest opinion. We do collect all notices of our customers, but we usually have a development plan for a year ahead so we have to keep it strongly or move with the development requests which are based on priority. So we have your ideas and we will reach out to them eventually :) We will do our best to improve with the translations and updating the IBE.
Replied June 2018
Aniko
Company size: 2-10 employees
Industry: Hospitality
Time used: Less than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
January 2022
Good choice for handling an accomodation
Ok
Pros
Easy to use, handles all operational issues within the accomodation. Good support team. Good channel management.
Cons
Threre are missing features,slow demand based development
Reasons for choosing SabeeApp
Hungarian dsupport
