All SabeeApp Reviews
1-25 of 69 Reviews
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Andrew
Verified reviewer
Hospitality, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Super Fast Full Control
Very lucky to work with SabeeApp
PROSThe most important points for me using SabeeApp is how easy system and high connectivity
CONSmore features are required, for Pay Masters (pseudo rooms) , Online Payment Options, Two bookings can be shared at the same room / unit.
Paul
Hospitality, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
2
FUNCTIONALITY
5
Reviewed April 2022
Pauls Sabee experience
My overall experience with Sabee is excellent. Compared to the system that was being used before I took over Sabee has made my system much more efficient, it has helped me to avoid double bookings and it has saved me so many staff hours with its efficiency.
PROSI love everything about it. It is very easy to use, works seamlessly with the channels and i dont think I have ever had a double booking since I started using it.
CONSThere is one thing that really annoys me. When you make a group booking online the system sends a group confirmation. However when I make a group booking manually I am unable to send a group confirmation. The solution is there and I am sure it can not be that hard to make this available . I have requested this a number of times and I have been fobbed off by customer service. I always learned that customer service was giving the customer what they want. Not in this case unfortunately.
Reason for choosing SabeeApp
Mainly because of the Reseller [SENSITIVE CONTENT]. He highly reccomended it.
Reasons for switching to SabeeApp
Sabee gave me what the other system could not. Speed, Effeciency, Online bookings directly to our calender and general ease of use.
Anonymous
2-10 employees
Used daily for less than 12 months
OVERALL RATING:
2
EASE OF USE
5
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed July 2022
very confusing outlook
It was easy to learn using the application.
CONSIt was confusing to see the calendar, didn't offer an option to talk to guests through the channel manager, we had more work with it than with out it
Andang Ferry
Hospitality, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
just one click you can do a lot
Sabee in our opinion is a software that has various features in it that make it easy for us to work whenever and wherever we are without the slightest difficulty because the operation is very easy and can be used on cell phones.
PROSIt's easy to understand and operate, what's more important is that the team at Sabee was very helpful when we had difficulties
CONSIn the invoice, the balance still appears even though the payment has been completed and we have to manually post it on the service menu and reduce the amount
Reason for choosing SabeeApp
The reason is because the contents and functions in the Sabee are very simple, easy to understand and easy to learn and the operation is comfortable.
Reasons for switching to SabeeApp
Because I have studied and have used all types of hotel software and it turns out that Sabee is easier and more complete and not complicated
Filipe
Leisure, Travel & Tourism, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
The best channel manager
great
PROSI have a small guesthouse and after trying several channel manager I found that sabeeapp is the easiest to use. My recommendation is to avoid comparation of features side by side. Many channel managers do the same as sabeapp (in a features list) but the implementation, easy to use, custumer support has no comparation with sabeeapp.
CONSthey lack some specific features for my country. Like certificate invoice system and direct automatic comunication of guest information with authorities. Some Portuguese channel manager already do this but no way I would change just for this.
Reasons for switching to SabeeApp
sabee is much more intuitive, easy to use and has better custumer support
Ameen
Leisure, Travel & Tourism, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed December 2021
Cloud Hotel Management App
It is a good online application for PMS and booking engine, major OTA connections are available.
PROSThe UI great and ease of use. Minor adjustments are required.
CONSSlow upgrade and development, minor adjustment of UI and ease of entry, user level management.
Reason for choosing SabeeApp
Easy setup and beautiful UI, how ever it still requires more mobile friendly features to be done.
Kerry Ann
Leisure, Travel & Tourism, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
K Kaya SabeeApp Review
Direct bookings have increased phenomenally since using SabeeApp
PROSThe ease of use and the best support team I have come across in 20 years in the hotel industry
CONSGuests should be able to manage their bookings online, without having to contact us. Rooms should be able to be "locked" to a specific booking.
Reason for choosing SabeeApp
I had used SabeeApp at the previous hotel I worked
Reasons for switching to SabeeApp
Siteminder was less flexible and difficult to set up and use
Nóra
Sports, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Opening my guest house business SabeeApp was best choice
Practically SabeeApp does everything for me! For my enterprise for guests for authorities
PROSAt the beginning I needed help that I received from the Support TeamSafe way to avoid cross bookingEasy to handle bookings and invoicing
CONSAdding guest names you have to erase firstContent of the invoice is difficult to modify
Vendor Response
Thanks so much for leaving us a 5-star rating - It makes our hearts sing knowing that our software makes your day easier.
Replied April 2023
Talha
Hospitality, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
For me the must important point is : if you have a probleme sabeeapp staff help you very fast
service for explaning and help from the staff of sabeeapp
CONSmore simple to use will be better and more colours
Vendor Response
Thank you, Talha, for your kind feedback and for leaving us a 5-star rating – it's much appreciated. We will share your colour feedback with the product team.
Replied April 2023
Manolis
Verified reviewer
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2017
Great all in one system
A great cloud system for my hotel's reservations, with a lot of data analysis statistics and user friendly interface..
CONSThe API connection with other Internet booking engines. maybe they can add a chat service directly with the guest or built online check-in and Integrated automated payments
Vendor Response
Thank you Manolis! I have a feeling that our upcoming features will make you very very happy and your mentioned minuses of the system will be turned to pluses :)
Replied November 2017
Cressida
Hospitality, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2017
Easy to use, great customer support, SabeeApp has helped in growing our business.
SabeeApp has helped our business grow and I can now manage some aspects of the business from anywhere in the world because of the cloud based software.
PROSI like that it is easy to use and easy to train employees in using it. I love that it is cloud based - even if I am out of the office I still have control of our reservations, if an employee is having trouble with a reservation I can go on my cloud, login and see the exact reservation they are talking about and help them overcome the issue from anywhere in the world. SabeeApp has helped give me peace of mind as if I am away on business or holidays I can still see what is going on in my business as it is cloud based software. I like that guests can have the choice of many different forms of payment ex. card, pay-pal, bank transfer and cash. The Price Wizard is great and very easy to use, with a few clicks I can put our prices higher or lower depending on demand and easily create strategic prices. I like that we can make special offers for the IBE although the link/text for the special offers could be larger as it is quite small text on the IBE and some people may not realise it is a link that takes them to our special offers page. The reports are very helpful and the variety of reports are great - sales by month, week, year etc. and demographics of who are market are. I love the channel manager with SabeeApp as it connects to our other online channels and syncs straight away! We are connected with Booking.com and Airbnb and we may now look into connecting with more because of how easy it is with SabeeApp.
CONSI do not like that there is no spell check for example, if a typo occurs, the misspelled word is not recognized and not underlined red - I always have to check for any spelling errors which can be time consuming as the text is also very small. I cannot seem to connect with my TripAdvisor review express, however this could be a fault on TripAdvisor's side. The link/text for the special offers could be larger as it is quite small text on the IBE and some people may not realise it is a link that takes them to our special offers page.
Vendor Response
Very glad to see that SabeeApp can help in your every day life! That's what we are trying to achieve :)
Replied November 2017
Hugo
Hospitality, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2021
Esy of use also on your mobil
Easy to use, mobil friendly, clean interface, fantastic and friendly support, i would recommend it with easy to somebody else...
PROSYears ago after changing our pms i tested a lot of pms, but SabeeApp was the only one with full functionality on a mobil device. Also the user friendly use and the customized setup for our staff is a big pro.
CONSWould like some more implentations with other software, but they are working on that
Reason for choosing SabeeApp
easy of use price mobil friendly
Reasons for switching to SabeeApp
Cloud based, mobil friendly, price
Ricardo
Hospitality, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2021
I really like the way it works
i love it, and i want it to improve even more,
PROSonline, easy, pretty fast (nor awesome but very good) is not that expensive, and nor very hard to use, some of my employees says is the easiest the have use compared with others
CONSthe lack of some kind of offline data for remote and/or limited confection as in my case can be troublesome some times
Reason for choosing SabeeApp
easiness and cost
Caroline
Hospitality, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2022
General Manager
Its been really good
PROSThe layout is easy to understand and to training new people; overall is quickly to find any mistake made and sort it out. All clear to see all tools that sabeeapp can offer.
CONSNeed to create a fake reservation to post any extra upsells.
Reason for choosing SabeeApp
Price and facility
Kris
Hospitality, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2022
Very responsive client service - easy to use - cloud based with unlimited accounts
Overall, we have been very satisfied with SabeeApp. The value for money is great, customer service is very responsive and answering all our questions without delay. The channel manager works very well. We tried 2 other PMS that did not suit our needs, we highly recommend SabeeApp.
PROS- Clear calendar - easy to move bookings - a lot of flexibility to suits different types of hotels - possibility to export datas - easy to use for all our staff, even on mobile phone.
CONS- The pre-payment invoicing system is not flexible and the invoice layout is not great / text size is tiny and difficult to read. - The cutting tool to split bookings (when guests change room / upgrade) can be improved. - Connections problems when using VPN.
Enikő
Real Estate, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Idea Chanel Manager
I am satisfied at all.
PROSHungarian language, helpful staff, easy functions for business, direct booking site.
CONSNot available to show with a short link the booked nights in the calendar.
Reasons for switching to SabeeApp
No
Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed November 2021
Manager
Great support team and friendly user
PROSDashboard, Yearly performance comparison report
CONSDistribution, PMS and Prices. Difficult to find out sometimes.
Reason for choosing SabeeApp
Match with small bussiness.
Steven
Hospitality, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE