About SabeeApp

SabeeApp is a cloud-based hotel management solution designed for hotels, resorts, guest houses, hostels and serviced apartments. Features include guest relationship management, reputation management, housekeeping management, reservations management, online booking and more.

SabeeApp’s “FrontDesk” system provides users with a central calendar that features functionalities such as drag-and-drop reservations, group bookings, reservation splits, multiblock and more. The solution also helps users to automate procedures such as email creation, credit-card validation and room assignment.

Additionally, SabeeApp features a custom payment gateway and a booking engine that can be accessed via various mobile devices and supports integration with...


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Supported Operating System(s):

Web browser (OS agnostic), Windows 10

26 Reviews of SabeeApp

Average User Ratings

Overall

4.77 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(21)

21

4 stars

(4)

4

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 26 results

September 2018

Ricardo from Paso Del Sol

Verified Reviewer

Company Size: 2-10 employees

Industry: Hospitality

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2018

Very friendly System, customer support better than expected

it's been great, I love it, is not really complicated, for us as a very small hotel chain it works wonderful

Pros

Easy to use, web based, nice housekeeper app, awesome connection with airbnb, booking and expedia, booking engine is pretty good, paypal payments on the booking engine,

Cons

Not app for Android or iOS, not offline access.

Response from thePass

Replied September 2018

Dear Ricardo, I am very happy that after all these years since you've been using the system, you still find it great and user friendly for smaller hotel. We will continue adding new features to bring you the best experience using our product!

October 2017

Cressida from Moville Boutique Hostel

Company Size: 2-10 employees

Industry: Hospitality

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

October 2017

Easy to use, great customer support, SabeeApp has helped in growing our business.

SabeeApp has helped our business grow and I can now manage some aspects of the business from anywhere in the world because of the cloud based software.

Pros

I like that it is easy to use and easy to train employees in using it. I love that it is cloud based - even if I am out of the office I still have control of our reservations, if an employee is having trouble with a reservation I can go on my cloud, login and see the exact reservation they are talking about and help them overcome the issue from anywhere in the world. SabeeApp has helped give me peace of mind as if I am away on business or holidays I can still see what is going on in my business as it is cloud based software. I like that guests can have the choice of many different forms of payment ex. card, pay-pal, bank transfer and cash. The Price Wizard is great and very easy to use, with a few clicks I can put our prices higher or lower depending on demand and easily create strategic prices. I like that we can make special offers for the IBE although the link/text for the special offers could be larger as it is quite small text on the IBE and some people may not realise it is a link that takes them to our special offers page. The reports are very helpful and the variety of reports are great - sales by month, week, year etc. and demographics of who are market are. I love the channel manager with SabeeApp as it connects to our other online channels and syncs straight away! We are connected with Booking.com and Airbnb and we may now look into connecting with more because of how easy it is with SabeeApp.

Cons

I do not like that there is no spell check for example, if a typo occurs, the misspelled word is not recognized and not underlined red - I always have to check for any spelling errors which can be time consuming as the text is also very small. I cannot seem to connect with my TripAdvisor review express, however this could be a fault on TripAdvisor's side. The link/text for the special offers could be larger as it is quite small text on the IBE and some people may not realise it is a link that takes them to our special offers page.

Response from thePass

Replied November 2017

Very glad to see that SabeeApp can help in your every day life! That's what we are trying to achieve :)

February 2019

Dimitri from Homely Apartments

Verified Reviewer

Company Size: 2-10 employees

Industry: Hospitality

Time Used: Free Trial

Review Source: GetApp


February 2019

November 2017

Steven from Red Brighton Blue Hotel

Company Size: 2-10 employees

Industry: Hospitality

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2017

A great system, works very well, easy to use, good features, flexible & with excellent support

Excellent hotel reservations management & pricing productivity.

Pros

The basic functions we need to do to run the hotel are simple, easy, intuitive and executed with minimal clicks. Excellent to have the channel manager function so completely integrated into the system, it works very well and gives us good control. The system is fairly priced and the support is excellent both on a day to day level and also in terms of Sabee continuing to develop and refine the product. There's a healthy stream of new developments, innovations and improvements.

Cons

Very few cons, if any at all. There are a few minor tweaks to the core system that could be made to further improve it's functionality and flexibility, but we have confidence that Sabee with get round to addressing these in time.

Response from thePass

Replied November 2017

Glad to see that you enjoy using SabeeApp! Development will continue and those few "tweaks" will be improved!

November 2017

Andrea from Town Hall Apartments

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2017

Flexible, user friendly system with helpful support :)

Pros

It's really easy to understand and use even for a new user. Price wizard is super but my favourite part is the Reports. You can check several financial and sales reports and daily or even yearly performance with comparison. The team is really nice, they always have some great new ideas, features :)

Cons

The housekeeping dots in the calendar view are not so logical for me (for example after check in they shouldn't be in inspected status any more). I'm not sure if it's possible but a standardized format for phone numbers would be great :)

Response from thePass

Replied November 2017

Thank you for your review! Happy to see that you are satisfied with the work of our team. Some changes will happen soon regarding housekeeping so maybe you will find it more user friendly :)