All WebRezPro Reviews
1-25 of 189 Reviews
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Marianne
Verified reviewer
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2018
You wont find a more capable product or team to work with! It doesnt get any better than WebRezPro
Reliable product, prompt and informative customer service, affordable price. You won,t find a better PMS system for such an outstanding cost in our industry! From the easy navigation menu to the custom reporting functionality, WebRezPro has covered all of the must-haves and even some extra wish-list items for our small hotels. We wouldnt ever consider leaving WRP for any other PMS software!
Baris
Hospitality, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
Great PMS which enables multiple property management
WebRezPro is a great PMS solution for us expecially with its huge number of integrated online travel agencies over the internet. We manage all our sales channels from one place thanks to WebRezPro which halps us save operation time that we spend on booking management.
PROSFor me the most amazing part of WebRezPro is even if you have no prior PMS usage experience it is still quite straightforward to get used to work with it. We use WebRezPro for management of reservations from multiple booking websites over the internet which is great for avoiding multiple booking and updating the availability over multiple bookign platforms from one central management panel. This makes very convenient for us to manage all our sales channels.
CONSCoverage of Webrezpro should be increased in terms of number of integrated Online travel agencies. Expecially integration wtih the local online travel agencies of Turkey, Italy, Malaysia as well as the other locally operating booking websites would be great since it is hard to manage the listings in thse local websites one by one.
Reason for choosing WebRezPro
Number of integrations WebRezPro was the major factor that effected our desicion to choose it over other alternatives.
Reasons for switching to WebRezPro
InnRoad was not providing as many OTA integrations in number when compared with WebRezPro. Although still lacks most of the local agencies, WebRezPro was still better in terms of number of local OTA integrations.
Renee
Hospitality, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed February 2024
Accountant perspective
Like as an easy system for independent hotels
PROSEasy to use, reports easy to run and find and easy to read
CONSback dating, have had problems with keeping this turned off
Tony
Hospitality, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed January 2024
WRP Feedback
Overall it is a good experience. I wish the above items were easier/smoother.
PROSThe customer service is fantastic! Always friendly and willing to help.
CONSThe booking calendar and limited integration options.
Vendor Response
Hi Tony, thank you for sharing your thoughts on WebRezPro and for the kind words regarding our product support team. We're excited to let you know that an updated version of WebRezPro is on the horizon, featuring an enhanced booking calendar, and booking engine, among several other innovative features! Given WebRezPro's extensive network of over 130 software partners, we are confident in our ability to cater to your unique requirements. If you're in search of a particular integration, don't hesitate to get in touch with your account executive.
Replied February 2024
Geeske
Hospitality, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed January 2024
User friendly and lots of functionalities
Very good, easy to use booking engine for our small property, that get's used on a daily basis without many issues.
PROSWebrez is a platform that is very easy to use with a lot of possibilities for users to adjust the functionalities to their own liking. The longer you are using the platform the better you can adjust it to your specific usage.
CONSSome of the integrations could be working more smooth, but this depends on the other platforms as well.
Reason for choosing WebRezPro
We are a small property and any bigger, more complicated and more expensive booking engine would be too much for our needs.
Vendor Response
Thanks for your great review of WebRezPro! We're delighted you find our platform user-friendly and adaptable to your specific needs. We acknowledge the feedback on integration smoothness and are committed to enhancing these connections. It's fantastic to hear our booking engine effectively supports your small property's daily operations. Your choice of WebRezPro for its simplicity and cost-effectiveness is exactly what we aim to provide for properties of all sizes. We value your insights as we continually refine our service. Thanks for choosing us, and we're here for any further support you might need.
Replied February 2024
Ruthella
Hospitality, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
Love this system
This easily lets me see what my staff see when I'm in my office, my car, or at home. To have a system that I can access all parts of without being tied to my physical site allows me to easily check and help staff, answer a guests question, or help with a Group Folio. I am also able to run my financial reports easily and track sales
PROSThis is a fabulous PMS system for our boutique hotel. I have the ability to easily check reservations and availability from anywhere that I can get wifi. It is easy to teach staff how to made reservations. The Group Folios were a little tricky to learn but are able to handle our different types of groups: individual pay or group pay. The support team is superb, always quick to answer emails and are very wonderful to speak with over the phone. I can easily check reports for ADR, RevPar, and daily revenue, based on the day, MTD, YTD, and compare to the day, month and year previous. All in all, it's everything we need.
CONSIt took a bit in the beginning to get used to having to scroll to get the guests info into their reservation, but now we are used to it. I do wish that it integrated with HotSchedules so that I could see my labor vs revenue without having to enter the numbers into a spreadsheet.
Reasons for switching to WebRezPro
OneTech as antiquated and kept glitching out on us. It was hard to make reservations and in the end it kept going down so much I literally was hand writing registration cards.
Cathy
Hospitality, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
Property Management the Easy Way!
One of the biggest solutions that Web Rez Pro has provided is an accuracy of transaction history so that we can see when a reservation is altered who the person was, the date and the details of what was changed. This is especially fantastic when we have guests calling to book over the phone and we can see in real time the activity. It's also really nice to have such an easy ‘modification’ of a transaction should there be a change or need to adjust any of the pricing or taxes based on actuals, especially since we are in Mexico and have to convert our Pesos transactions based on the daily exchange rate, which is frequently different from the time of the quote or the first payment to the second payment. Honestly, the support is so far above standards it's amazing and no other platform provides the quality of service that is direct. It's so nice to not be fielded through a call center and waste time trying to get responses or assistance!! Live representatives that are experts allow us the freedom to do our job and focus on the face to face hospitality for our clients. I feel like we know the staff and they are quick to answer in great detail any questions or doubts and as a ‘dinosaur of technology’ that is priceless!!
PROSAs a small business owner, we have found the integration, training and support such an extremely important value that Web Rez Pro has provided to our company. When we first started we were so thrilled to have a fantastic calendar to utilize and see our occupancy in a snapshot view. Then we quickly realized that the customized reports were a huge time saver for our staff. We have used 6 other programs and this is by far the easiest to use, train your staff and the implementation from booking a reservation through the housekeeping department and maintenance. The implementation was so easy that we had 6 people trained within the first day! The automated emails are an amazing time saver as well! Thank you!!
CONSI can’t say that there is a true negative; however, we are in Mexico and the only ‘wish’ I have is if we could have dual currency so that we could utilize the accounting features that are provided. My second wish is if we could track customer reviews more easily and keep as part of our history on our website which would be most valuable.
Reason for choosing WebRezPro
We researched over 15 companies and the value and service was an enormous benefit; along with the and flexible cost per room that Web Rez Pro provided was an enormous savings compared to other companies for the same services!
Reasons for switching to WebRezPro
We wanted more control over the details of transactions as we have a clientele that spans over 23 years in our boutique market and we wanted a more personalized platform with which to work from. Additionally, the other platforms did not allow us to customize our units as individual Condo's, Villas & Penthouses which we needed and the others more more 'Room Reservation' as in a typical hotel establishment and we are more unique.
AnaLisa
Leisure, Travel & Tourism, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2020
WebRezPro PMS Review
Before WebRezPro we were a mess. We used another reservation software company that was a big let down for us. What I mentioned about everything I liked most about WebRezPro was everything we didn't have with our former reservation software company. And the biggest and most crucial piece of WebRezPro that makes me push this company to others in the travel industry, is the customer support. I have never called for support (during working hours of course) and had no one answer. You all rock! From [SENSITIVE CONTENT HIDDEN] (our sales consultant) to [SENSITIVE CONTENT HIDDEN] (my implementation coach), and support staff team members like [SENSITIVE CONTENT HIDDEN]...you make my life so much easier!!
PROSI love everything about the software! It is so user-friendly that even this "old school" lady can use it. The first part for me was making the reservations online and off. It is desk-clerk friendly and traveler-friendly which ultimately makes it easier for my staff and customers. The second part has to be the email set-up for constant communication with my travelers. And the third, but not the last nor least, would be the integration of OTAs. All of this makes my life so much easier, and I finally sleep through the night without worry about my properties!
CONSThe only thing would be the integration with HomeAway, but I can do without for what I am getting upfront with your system.
Reason for choosing WebRezPro
I had friends who were already using WebRezPro and Iiked it a lot. I had my first meeting with [SENSITIVE CONTENT HIDDEN], was extremely impressed with his knowledge base and understanding of my lack of knowledge, and the rest is history!! Thank you all!!
Reasons for switching to WebRezPro
No customer support except by email to show us were to find and fix our problem in the online manual and a small if nonexistent report system. A nightmare!
Natalie
Hospitality, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2024
Wedding Manager
Customer service is second to none. staff is knowledgeable and efficient.
CONSLoading rates can be cumbersome but overall a great system
Tania
Hospitality, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2024
WebRezPro is a Great Medium for my Booking Needs
Overall it's user friendly, in regards to basic booking, reporting, and calendar use, and your customer service is at the highest level.
CONSSome editing functions are slightly complex for the average user.
Eric
Hospitality, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Robust and Affordable
WebRezPro handles all of the high and critical tasks that I could reasonably expect from a PMS / Online Booking system. When COVID hit and everything changed overnight, I was SO GRATEFUL that I could radically change my rate / booking policy combinations (sometimes daily), what rates were active, what just went dead, who was failing or coping, and keeping track of what guests booked from what channel with what policy, etc. I can through relatively unscathed, and I COULD NOT have done it without a solid system to back me up. They are a reliable partner.
PROSI've been with WRP for 7 years now and they definitely change with the times. You're not going to be waiting on that update forever with these folks, and sometimes another company might be first, but they won't be very far behind, if not the leader. I do a lot of variable pricing, use any channel I can get my hands on that is bidirectional AND treats my guests well when there's a problem (looking at you, VRBO) , have multiple upsell services and items, and like to send specific correspondence based on the type of reservation rather than the general list of conditions that leaves everyone wondering. Has a great housekeeping module and the accounting side is easy. Their pricing is fair, simple, and very competitive. You can pay a lot more for the same or less.
CONSThis is both a pro and a con. They have a switch for almost everything so no matter how you run your business, they can tailor WRP to your environment. That said, they have a lot of switches, so be careful with your initial config. The booking engine could be just a little more slick, like having a dynamic total for the current reservation and options selected. I believe they are working on this, and while some of their competition has this, the competition often lacks more important features to drive revenue. (I've looked at a lot of PMS software.)
Reason for choosing WebRezPro
Feature set and price.
Reasons for switching to WebRezPro
Lack of featurs
Lyn
Hospitality, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2018
Best decision
We are a 43-room family-owned hotel and came from a manual reservation system. WebRezPro was a life-saver. It's designed for many types of uses and easily adapted to our small property and staff. The "Pro" staff was awesome to work with during the transition and have always been there to assist, sometimes even late at night to answer questions (via email). They're willing to work with us (for a cost) on personalizing what we need; multiple employees are knowledgeable and available to answer questions. Installing Pro was the best thing that happened to our small property. Our business had grown to the point of needing a front-end system and Pro was there at the right time from a recommendation. I can't think of how we'd be struggling right now if we hadn't found WebRezPro.
PROSIt is easy to use. Once we figured out how the system was designed, it was easy to decide how to best fit our needs. Screens are easy to follow, drop-down menus are good. The videos are a plus when you're trying to train a half-dozen employees how to use the software. Each can progress at their own pace.
CONSThe "help" option needs to be broadened on the "search" level. I have never gone there and found what I was looking for, even trying to use multiple words. We need good/quick access to our "do not rent" guests but history is not easily accessible. Some of the menu items don't have videos. The hardest part of adapting to the software was understanding the intent of the individual procedure so that we would be able to use it based on what we need to pull from it.
Liz
Hospitality, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2017
Best decision we made for room sales
We have been with webrez pro for 2 years and have seen a huge increase on our room sales. Not only is the system easy to implement but efficient and user friendly to all who use this to make reservations. The customer support is the best that I have seen - quick response, easy to understand and more importantly helpful. I highly recommend this product to any business who is considering online reservations.
PROSEasy to work with, integration with other systems (Maitre D', Expedia and other 3rd party booking systems). Customer service is the best that I have seen.
CONSthe integration with 3rd party booking sites is not complete- certain important booking options are left out of the booking leaving us to pick up the slack and have to contact the guest directly. there is talk that emails may not be integrated between expedia and webrezpro....and really hope this does not happen.
Vendor Response
Liz, thank you for your kind words about WebRezPro and our support team. We appreciate your feedback and, as always, welcome your questions and comments so that we can make WebRezPro even better. We would like to take this opportunity to let you know that we looked into your concern regarding emails between WebRezPro and Expedia no longer integrating. We can assure you that this is not the case and that you will continue to receive the emails. Thanks again for the wonderful feedback!
Replied January 2017
Kim
Hospitality, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed March 2020
WebRez Pro Review
We are very happy with the level of support & attention to our account that WebRezPro provides. It is comforting to know that they are so quick to respond to the challenges we encounter.
PROSBeing an independent property, I find that the software offered a number of tools that I had found with branded properties I have used before. It is super easy to onboard new employees and get them using the software efficiently.
CONSOur challenge with WebRezPro is in the group tools. We find it very cumbersome to have so many different places to enter the same data (cxl policy, guarantee policy, market, source) when it could just be on one screen and carried thru. Also having to create an allocation for each date range is a lot of work when other systems just use a grid of room types and dates with block/ pickup/ allocation/ rate. It would also be helpful if the allocation screen showed more than the 1st 14 days. We realize our property is likely a lot heavier on the group block usage than other properties may be, but since the majority of our time is spent managing groups, it would save us a lot of time if this section was improved.
Reason for choosing WebRezPro
Our restaurant partner on-site required a product that their POS could integrate with and this was a feature WebRezPro had that the other platform did not.
Hayley
Hospitality, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
The one and only solution that isn't tied to one payment processing company!
It helps me keep organized and on task !
PROSThis system is one of a kind. After months of research and getting the runaround from other big companies, only to find out their system only works with one payment processor at insane rate, I found WebRezpro. You will not find a program this user friendly , at this price, that lets you use multiple integrations.
CONSThe online Calendar view could be upgraded for ease of use for guests.
Reason for choosing WebRezPro
More business integrations
Reasons for switching to WebRezPro
Price and software bugs.
Penny
Hospitality, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2020
Exactly what we were looking for!
WebRezPro has been a wonderful addition to our business. Their program is easy to use and fits well with our type of business. If we ever have any questions or issues the customer support is the best! When we call we usually talk to someone immediately. If there are times when we don't get someone right away or if we send an email instead they are always quick to respond.
PROSEase of use, Economical, Training videos - and if you can't find what you are looking for with the training videos their customer service is great!
CONSI can honestly say nothing. We are very happy with this software.
Reason for choosing WebRezPro
Logical was extremely expensive!!! WebRezPro was exactly what we needed and it was very affordable which for a small property owner like us, every penny counts. We have been approached by other companies over the years to switch, let them give us a tour of what they offer and such and we have never even considered looking at another alternative. We are very happy with WebRezPro.
Richard
Hospitality, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed September 2022
Solid Management Tool
Easy to learn, simple yet powerful format,
CONScould use a few reports like a 5 year average. HK report could be more functional but is nice feature. maintenance app would be awesome if it would contact maintenance team (preferably by text) when a problem is reported.
Reason for choosing WebRezPro
price and flexibility of the product.
Reasons for switching to WebRezPro
We outgrew the platform.
Juliane
Hospitality, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed September 2020
Review (not sure why I have to give a titel...)
good. I just wish they had not developed the new platform. The previous one was sleek and streamlined. Now everything is puffy, seems cluttered with pulldown and pop ups. A pain for a busy front desk . All you want when it gets busy is a one pager with all the infos you need to enter clearly visible. The new platform just does not do this. Just made everything slowr and is a pin to handle in a busy shift. also, every time they introduce new features they are buggy with things not working that used to be no issue with the previous version. It is not the best of all options to have us as the client testing their new developments.
PROSit does what is is supposed to do - (for the programmers of this questionnaire: it is a bit frustrating to force people to enter more text here. I said all I had to say with the one sentence above). thanks
CONSgetting more and more cluttered with the new platform version that is just released
Margaret
Hospitality, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2023
WebRezPro has been our choice!
It has been a positive experience. Our account executive has been there a long time and it feels like she takes a personal interest in our success with the software.
PROSWe have been using WebRezPro for many, many years and don't consider changing our online booking engine. We would have been one of their first clients and have always offered great customer service and support. It is intuitive and quite easy to use.
CONSIt's always a learning curve when they make major changes to their software but they are always there to support you.
Reason for choosing WebRezPro
We liked how we could at that time integrate the software with our own software so that it would coordinate with our website.
Michael
Hospitality, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2019
WRP is dependable!
The overall experience has been great. Everything from easily accessing the housekeeping reports to retrieving the information needed to process my monthly sales taxes with the FL Dept of Revenue. I would recommend this software to any other small business owner.
PROSThe entire setup for the booking system was very easy. Everything from setting up rooms to installing my policies throughout, this is the ideal software that anyone should able to figure out. And whenever I was stumped, the support team is always extraordinary!
CONSI don't have any negative views towards this software. We've been using it at out hostel for a little more than a year now & I don't have any complaints. Again, whenever I felt I couldn't figure out something on my own, the support team was always readily available & the call hold time is never more than 2 minutes. Excellent service.
Claude
Hospitality, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2019
Motel Administration Software
My experience with Webrezpro has been great. The executive was great when I was looking for a Motel reservation program and the customer support has been great. Thank you for your help.
PROSI like the ease of use of the software. I am not very knowledgeable about computers but I can learn to run a software program. Webrezpro has the best customer support team that I have ever worked with. When I was talking with my executive about Webrezpro I asked weather I could cancel if I didn’t like the software. She said I could but nobody does. I now know why they are the best.
CONSI can’t think of any problems I have had with Webrezpro
Chris
Hospitality, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
2
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
Very capable, if complex
I operate a 28 room hotel. My business is probably smaller than most who use it. For smaller operations, other products may be better suited.
PROSIt does a great deal with few defects. It's rare to find software as defect free as WebRezPro, which is good because your business is at stake. Uptime is very close to 100% - in 12 years, I only had a problem once, which lasted 15 minutes. Service is excellent.
CONSIt is complex, a byproduct of its vast functionality and customizability. Training staff to use it takes time, but the payoff is worth it. WebRezPro saves me money in the longer term.
Lee
Hospitality, 1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Outstandning Partner
We have been a customer of WebRezPro since 2011 and the top benefit we have received is the responsiveness to making changes that are needed for our unique multi-property set up. [sensitive content hidden] and the team have always been supportive when asked for building out new functions and continue to evolve their product to keep it relevant.
CONSThe rate management function can be cumbersome however, the there are plenty of interfaces with rate and revenue management software providers that give us the efficiency we need.
Reason for choosing WebRezPro
The ability to manage four customer facing properties from one PMS login.
Anna
Hospitality, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed September 2020
Easy Reservation
On the most part it is great although o would love the opportunity to be able to open more than one property at a time.
PROSI like that there are instructional videos for many of the steps.
CONSIt does not work well at all on a mobile device.
Reason for choosing WebRezPro
No answer
Vendor Response
Hi Anna, thank you for your positive feedback! We wanted to let you know that we have released a new version of our software that is specifically designed for mobile devices. Please contact your account manager to upgrade to version 10.5.28. The latest version has a sleek modern design and some awesome new features.
Replied October 2020
Sarah
Hospitality, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2019
Easy to use
Professional friendly helpful service and it’s very easy to use, meets all needs of a small property and simple to train new staff on
PROSSimple easy to use with great support and very few to no bugs that occur
CONSI wish there was an Airbnb integration as manually entering them is a pain
Vendor Response
Hi Sarah, thank you so much for taking the time to write a review. We are glad WebRezPro is working well for your property and we have some big news! We now have a two-way interface with Airbnb! We'll have your Account Executive reach out to you with more details. Thanks again for your review!
Replied June 2019