What are WINHMS users saying about the software?
Read what people like you have said about using WINHMS software through verified user reviews
User Review Highlights
4.8
20 Reviews
Ease-of-use
out of 5Customer Support
out of 5Value for money
out of 5Functionality
out of 5"The software user friendly , secured and most important is you can integrate with other software and you will get exact output."
"Very user friendly software and new comers are easily understand the functionality and comfortable use the software."
"Overall it is a great product with lot of option to modify. Prices are economical with world class quality."
"You demand they provide, never tries to make you unhappy."
"First no Training version or training user like Opera , there is no Video to train. System needs times to know it , so we need training videos or training file or training pdf."
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Showing 1 - 20 of 20 reviews
khwaja
Company size: 201-500 employees
Industry: Hospitality
Time used: More than 2 years
Review Source: Capterra
February 2020
Best Software in Hospitalaity Industry
The best software and it support team as well. very prompt and friendly support team. We always recommend to all who asked for software from hospitality partner and their enquiries.
Pros
The modules are intact what it have to be and it gives the correct info of business. Gathering date and generate reports are most relevant to get business map.
Cons
While asking to modify in software and report some time asked for cost!! which feel to cover in AMC and if suggestion are given means it is for software strengthen in market. so should not ask for any cost.
Reasons for choosing WINHMS
the best software for hospitality.
Reasons for switching to WINHMS
not the proper support and parameter in software which required in.
Ahmed
Company size: 11-50 employees
Industry: Hospitality
Time used: Less than 12 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
December 2019
A great PMS for both small and large hotels
We have been using this platform for about a year now and it has helped our operations a lot. Above all, the staff is friendly and can be reachable even in their personal phones whenever needed a help. Since we have operationalized the system, we haven't received any discourages issue. Thanks to the dedicated and friendly team of the company
Pros
easy to use, friendly staff, a good financial reports that gives you easy to reflect your business overview, 24/H helpdesk with quick responses. a flexible download data base- The software is excellent to manage all reservations and the room allocations and has a lot of features for various business activities of the Hotel. And the best of it is they have got overseas offices, like us, Dubai team was so close to assist and reach them as we have got the same time zone.
Cons
Nothing to dislike as far as it concerned for our use. Except, any additional features might cost expensive in same cases.
Reasons for choosing WINHMS
We have chosen this product because of the features that it has, the good financial reports and its friendly use as well as the latest technology applied to it. and its flexibility one it comes for integrating into other systems.
vikas
Company size: 11-50 employees
Industry: Hospitality
Time used: Less than 12 months
Review Source: Capterra
February 2020
Very relevant and efficient software
Overall experience is great your North Support team (Mr. Suresh) is a great team player however I am requesting to work on your support team in the hours like when they are unable to assist like public holidays and sometime they are with your new client for sales call. Your Chennai office 24x7 mostly very busy because he is busy attending other calls I think one person in the night shift or holidays isn't enough when we need the help the most.
Pros
Overall it is a great product with lot of option to modify. Prices are economical with world class quality.
Cons
It has all the reports which you want for audit and internal purpose. User friendly.
Reasons for choosing WINHMS
I have used WINHMS HR solution in my previous organisation hence I was sure it is a good product.
Gokula
Company size: 201-500 employees
Industry: Hospitality
Time used: Less than 2 years
Review Source: Capterra
February 2020
Best Hospitality Software
Best Hospitality Software, Better than any other software.
Pros
All Most Everything, Very much user friendly for employees, Very fast in the operations, Better than an other hospitality software, lot of new options are available, audit process is very strong, Lot of new report are available
Cons
Nothing as such, But I fell you have to keep upgrading the software as per the current changes in the industry.
Reasons for switching to WINHMS
Yes I enjoyed the complete experience of it.
Umesh
Company size: 51-200 employees
Industry: Hospitality
Time used: More than 2 years
Review Source: Capterra
February 2020
Its User Friendly and error free software.
Very good.
Pros
In WinHms you will get everything in one platform starting from front office to egineering. Main thing you always get support from WinHms whenever you want. Specially thanks to[SENSITIVE CONTENT HIDDEN] and team.
Cons
Error free software and easy to use. Options are avail to generate report.
Reasons for choosing WINHMS
This is user friendly.
Yuvaraj
Company size: 1,001-5,000 employees
Industry: Hospitality
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
December 2019
Winhms
Best on site support and online support supporting team is awesome and experienced staff they are addressing and fixing issue very quickly
Pros
The software user friendly , secured and most important is you can integrate with other software and you will get exact output
Cons
Report customization you will get according to your expectation and very flexible
Saravanan
Company size: 201-500 employees
Industry: Hospitality
Time used: More than 2 years
Review Source: Capterra
February 2020
User Friendly
Pros
customization of the product when and where required. The flexibility of the software which can accommodate any request from the user and strong support team to deliver.
Cons
When reports are generated if we click on the screen the report gets freeze. have encountered this issue.
Ramkumar
Company size: 201-500 employees
Industry: Hospitality
Time used: More than 2 years
Review Source: Capterra
February 2020
Easy to use
Overall experience Very good. sometimes we need any new requirement they will provide at their level best.
Pros
Very user friendly software and new comers are easily understand the functionality and comfortable use the software.
Cons
customer support, sometimes they missed the followup and communication cap.
Reasons for choosing WINHMS
No idea.
Dr.VENKATESH & KUMARAN
Company size: 11-50 employees
Industry: Restaurants
Time used: More than 2 years
Review Source: Capterra
February 2020
VERY GOOD
HOTEL BUSINESS DAY TO DAY ACTIVITY AND ATTENTION-- BY THE TEAM WINHMS SOFTWARE IS A FRIENDLY ENVIRONMENT ONE
Pros
PROMPTNESS BY THE OPERATION & SUPPORT TEAM-- A WORD OF APPRECIATION FOR Mr FAISAL & Mr ANIZ AND THEIR TEAM
Cons
NOW & THAN SOME ISSUES IN SQL-- WHICH ARE BEING SORTED BY THE TEAM
Debasis
Company size: 1,001-5,000 employees
Industry: Hospitality
Time used: More than 2 years
Review Source: Capterra
February 2020
Experience with Hospitality Applications
Pros
Ease of use, technology updated as per industry need, Features available and makes it available as per need of Organisation,
Cons
you demand they provide, never tries to make you unhappy
NARAYANA RAO
Company size: 11-50 employees
Industry: Hospitality
Time used: More than 2 years
Review Source: Capterra
February 2020
User friendly software
Working with this software for the past 15 years and overall experience was good...
Pros
Customization according to the need of organization
Cons
Nice product with an amendment and sms options...
Rakesh
Company size: 201-500 employees
Industry: Hospitality
Time used: More than 2 years
Review Source: Capterra
February 2020
the databse needs to be more robust & reliable
Pros
Ease of Use & User friendly software to use
Cons
The reliability is still not top notch .
Mansoor Koya Thangal
Company size: 501-1,000 employees
Industry: Hospitality
Time used: More than 2 years
Review Source: Capterra
August 2016
Excellent product with best support
Excellent product with best support, 100% user friendly .Easy adoption of new technologies. Front office Module is very nice..
Anurag
Company size: 201-500 employees
Industry: Hospitality
Time used: More than 2 years
Review Source: Capterra
February 2020
Good Application and Support by WinHMS
Overall is good, but miles to go. We believe that we not only choose application vendor but we choose a business partner. I hope WinHMS team is with us setting up new generation hospitality
Pros
Easy to use application. Reports has multiple option field and one could select whatever needed. Support is 24/7
Cons
Modern Era is Data Oriented and very competitive. Application should design in such a fashion that one could not only generate report but fix option to generate all the time.
Ali
Time used: Less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
May 2018
practically , system is very good
Pros
Running all the data Base to Excel sheet , sending direct thanks letter for the check out guest , immediate configure the Confirmation letter ,
Cons
first no Training version or training user like Opera , there is no Video to train system needs times to know it , so we need training videos or training file or training pdf if you have the below please send it to me .
Virali
Time used: Free Trial
Review Source: Capterra
June 2016
Excellent Software , Easy to Use, Very detailed, & Very good After service
This is an excellent software. Easy to use, transparent reporting. Zero leakage. The UI has small fonts but very detailed and has detailed reports as required They also customized the reports as per our needs. Only problem it was charged Would recommend this any hotel Owner
anubhav
Time used: Free Trial
Review Source: Capterra
November 2016
Awesome software
this is best software of world winHMS . i use to winHMS software of three days. and i won't purchase that software to a new hotel i suggest to other hotel (M.D) he will be agree to get this software his hotel
Deena
Time used: Free Trial
Review Source: Capterra
May 2016
Best Hospitality Management Software
WINHMS is using for past 5 years in our property and it's easy to handle and flexibility in this software.They providing good technical support.The cost is very attractive compare to other product.
Sumanth
Time used: Free Trial
Review Source: Capterra
June 2016
Excellent
Its simply super software.very easy to use as well as very useful thing.
prem
Time used: Free Trial
Review Source: Capterra
June 2016
good quality of software
its eazy to use
