Ratings Breakdown
User Reviews Overview
Feature Ratings
Ease-of-use
5.0 / 5
Value for Money
5.0 / 5
Customer Support
4.5 / 5
Functionality
5.0 / 5
Pros
"Overall it is a great product with lot of option to modify. Prices are economical with world class quality."
"The software user friendly , secured and most important is you can integrate with other software and you will get exact output "
"The modules are intact what it have to be and it gives the correct info of business. Gathering date and generate reports are most relevant to get business map."
Cons
"customer support, sometimes they missed the followup and communication cap."
"Nothing as such, But I fell you have to keep upgrading the software as per the current changes in the industry."
"When reports are generated if we click on the screen the report gets freeze. have encountered this issue. "
WINHMS Reviews
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December 2019
Ahmed from Capital Hotel
Company Size: 11-50 employees
Industry: Hospitality
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2019
A great PMS for both small and large hotels
We have been using this platform for about a year now and it has helped our operations a lot. Above all, the staff is friendly and can be reachable even in their personal phones whenever needed a help. Since we have operationalized the system, we haven't received any discourages issue. Thanks to the dedicated and friendly team of the company
Pros
easy to use, friendly staff, a good financial reports that gives you easy to reflect your business overview, 24/H helpdesk with quick responses. a flexible download data base- The software is excellent to manage all reservations and the room allocations and has a lot of features for various business activities of the Hotel. And the best of it is they have got overseas offices, like us, Dubai team was so close to assist and reach them as we have got the same time zone.
Cons
Nothing to dislike as far as it concerned for our use. Except, any additional features might cost expensive in same cases.
Reasons for Choosing WINHMS
We have chosen this product because of the features that it has, the good financial reports and its friendly use as well as the latest technology applied to it. and its flexibility one it comes for integrating into other systems.
July 2016
Mansoor Koya Thangal from Landmark Hotels, U.A.E
Company Size: 501-1,000 employees
Industry: Hospitality
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2016
Excellent product with best support
Excellent product with best support, 100% user friendly .Easy adoption of new technologies. Front office Module is very nice..
December 2019
Yuvaraj from Vigor Turkys Group of companies
Company Size: 1,001-5,000 employees
Industry: Hospitality
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2019
Winhms
Best on site support and online support supporting team is awesome and experienced staff they are addressing and fixing issue very quickly
Pros
The software user friendly , secured and most important is you can integrate with other software and you will get exact output
Cons
Report customization you will get according to your expectation and very flexible
May 2018
Ali from One to One Mughal suites
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
3.0
Functionality
5.0
May 2018
practically , system is very good
Pros
Running all the data Base to Excel sheet , sending direct thanks letter for the check out guest , immediate configure the Confirmation letter ,
Cons
first no Training version or training user like Opera , there is no Video to train system needs times to know it , so we need training videos or training file or training pdf if you have the below please send it to me .
June 2016
Virali from KAVIA ENTERPRISES
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
June 2016
Excellent Software , Easy to Use, Very detailed, & Very good After service
This is an excellent software. Easy to use, transparent reporting. Zero leakage. The UI has small fonts but very detailed and has detailed reports as required They also customized the reports as per our needs. Only problem it was charged Would recommend this any hotel Owner
November 2016
anubhav from Eros hotel dehli
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
November 2016
Awesome software
this is best software of world winHMS . i use to winHMS software of three days. and i won't purchase that software to a new hotel i suggest to other hotel (M.D) he will be agree to get this software his hotel
May 2016
Deena from Flora Hospitality
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
4.0
May 2016
Best Hospitality Management Software
WINHMS is using for past 5 years in our property and it's easy to handle and flexibility in this software.They providing good technical support.The cost is very attractive compare to other product.
June 2016
Sumanth from Grt
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
4.0
Customer support
5.0
June 2016
Excellent
Its simply super software.very easy to use as well as very useful thing.
June 2016
prem from tsprestone
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
June 2016
good quality of software
its eazy to use