Certn

RATING:

4.77

(77)

About Certn

Certn is a comprehensive background check provider that uses smart technology and a dedicated customer service team to deliver results in a matter of minutes. With Certn's online portal, employers, talent acquisition teams, staffing firms, and property managers can submit applicant details and choose from over 15 screening products in 200 countries. Certn provides comprehensive reports for domestic and international criminal background checks, credit reports, education and employment verification and more, using real-time data from over 200,000 sources. Certn offers a full range of screens from instant Softchecks, education and employment verifications to criminal background checks, motor vehichle and references. For identity verification, Certn utilizes propriety tech...
Reports Dashboard
Slide 1 of 6

Certn Reviews

Overall Rating

4.77

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

4.5

Functionality

4.5

Showing 1 - 5 of 77 reviews

Brent

Company size: 1,001 - 5,000 employees

Time used: Free Trial

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

December 2021

New user

Shima

Company size: 201-500 employees

Industry: Staffing and Recruiting

Time used: Less than 12 months

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

May 2020

Great speedy service

Since using Certn, I have been very happy, the service is easy to use as well as fast. We don't need to wait a long time to get results, they reach out to obtain and further information or clarification needed directly. My mind is at ease when using their services. I also really appreciate the friendly service, when I have had questions in the very beginning, the online help was easy and quick to use. Also I've had someone reach out to me to clarify things with me that would be best for our organisation so its really appreciated that they care about the user. [SENSITIVE CONTENT HIDDEN] and the team have been nothing but easy and friendly to work with, feels like you are a team and these days customer service really means a lot and I thank them for making my job easier in that respect. Huge shout out to the whole team!

Pros

What I like most about the software is that it is very user friendly, there is no guess work and I can easily submit someone and choose the services I need. Recently I also created a package as I use the same services frequently. Again very easy to easy and the results are fast!

Cons

Honestly, there I nothing that I don't like, personally I have not had any issues with the software and the use of the system.

Dina

Company size: 1,001-5,000 employees

Industry: Retail

Time used: Less than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

May 2020

Certn Review

My experience has been awesome from quick response to any queries or expansion on data

Pros

What I like most about this software is it is extremely easy and quick to use. The response is quick unless there is an issue with the person I am looking into.

Cons

Sometimes it is not clear at what stage the applicant is at Did they submit?

Reasons for switching to Certn

It was very slow, awful service and we did nto receive bang for our buck

User Profile

Aaron W

Verified reviewer

Company size: 11-50 employees

Industry: Internet

Time used: Less than 12 months

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

May 2020

The background check is not accurate

I will only use this as a limited reference

Pros

easy to use, public info /credit info is mostly accurate

Cons

The employment reference comes back with a very weak argument

Mathew

Company size: 10,000+ employees

Industry: Media Production

Time used: Less than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

December 2021

Certn is amazing!

Amazing! I've been working with them for almost 2-years and we've saved time and money since switching to Certn in 2019.

Pros

The system is extremely easy to use for both HR professionals and the candidate. The candidate experience is positive and I've only heard positive things from our candidates that use the platform.

Cons

Nothing comes to mind. I only have positive things to say about the Certn platform.

Reasons for switching to Certn

Cost and candidate experience.