Absolute Must Have

They are very personable and answer any questions I have in a timely manner. They didn't try to upsell me on anything that I don't need and are very honest.

Pros

I like how easy it is to use, and how I have it integrated with my other HR software. It saves me a lot of time and money.

Cons

Haven't really found anything so far that I don't like.

Compufact is easy to use.

Great customer service and easy to use.

Pros

Easy to use, Compufact has features that make using it very easy.

Cons

Nothing comes to mind about what I like least about Compufact.

CompuFact Review

Pros

I really enjoy the ease and speed of the software. I use CompuFact on a daily basis, so I depend on it greatly and can't be bogged down with slow service. When I encounter an issue, the CompuFact service team are always eager to answer my questions. They also respond well to emails and voicemails; which, is such a big relief. It really makes me feel that they are taking my needs into account.

Cons

Some minute concerns are with the results of CompuFact. I don't have a lot of experience with violation terminology, so I need to verify with Compufact customer service what the violation pertains. They always have the answer and help me with every question I may have, so it isn't a terrible con.

Background check

We think they work out great! We get a quick turnaround.

Pros

Pre-existing information came up (& was helpful)

Cons

If we missed a category, it didn't error to tell us that we missed it.

Comufact Review

Pros

Easy to use. Fast return on the background reports.

Cons

I have no complaints about Comufact and their software.

Compufact

We run background check on all new employees and yearly motor vehicle records

Pros

The software is easy to use and quick results. E-mail if there is a delay and for completion.

Cons

We appreciate all the software and have no issues

Great Product!

Overall, I am so glad we found Compufact because it has made our business run much smoother and made our lives much easier.

Pros

We are a small company, so Compufact has really helped speed up our membership process by allowing us to get background check results back within 24 hours. It is also easier to keep track of everything online rather than with physical paperwork.

Cons

Compufact took a little while to setup, but once we had all the right settings, it has been working great!

Excellent Customer Service

Pros

They are always quick to answer any of my questions and calls. They have fast turn around times and their site is easy to use.

Cons

I have liked everything about using Compufact.

Outstanding Customer Service

Employee Background Checks

Pros

Very user friendly and quick responses. Excellent customer service.

Cons

Does not apply. I like the software in it's entirety

CompuFact Background Checks

Compliance for Background/Credit Checks

Pros

The quick turnaround and the details of the reports.

Cons

We are working to integrate to my HRIS.