HR Manager

Completely satisfied!

Pros

EZ Screen allows you to know the status of the background through the entire process. Packages were created with our exact needs in mind. EZ Screen has the quickest turnaround and cheaper than the company we were using prior.

Cons

The only thing I don't love is occasionally we have to contact customer service to help us select a new selection site, if the candidate already went through the process and chose a site but later changed their mind. I would rather be able to fix that myself if possible. But when I do need help, customer service is quick to resolve. [SENSITIVE CONTENT HIDDEN] is the best!

Best Switch!

Pros

We really took the time to make the decision of changing Background Check companies. When we had the few implementation meetings, we immediately knew we had made the right choice. The Customer service provided by EZ Screen is exceptional, besides their system being user friendly. If we ran through any trouble, we had someone answer our call or email within minutes. To top this off, their prices are better than what we were paying. Extremely happy with the decision!

Cons

Nothing I can think of. We are extremely Happy with the system.

Recruiting Mgrs Review at FAKINC.

Great job and easier that most to use.

Pros

Easy to use and it can be modified to increase usage.

Cons

I wished I could add services without calling the Denver office.

Fantastic Service

Pros

The customer service is out of this world. I've vetted many background check companies over the last few years, and the way that EZ Screen set themselves apart for us was their incredible customer service. I always get a quick response whether via email or a phone call. I deal with a dozens of vendors and none of the others compare.

Cons

The only con I have is that they don't integrate with our staffing software. But even despite that, we have chosen to stay with them over swapping to one of the companies that does integrate.

Outstanding Service

Very good, really responsive, provides exactly what my clients need.

Pros

The team at EZ Screen has a great product and a support team that is really responsive. We have had some unusual requests over the years and they have come through every time. If you ask them a question, it is rare to wait more than an hour to get a response. Highly Recommend

Cons

Really nothing, we have been able to get whatever data we need and the team is always there to help us understand what options are available.