About Good Egg

Good Egg offers tech-enabled services that help organizations conduct criminal background inspection, drug tests, and employment or education verifications. It allows users to identify and flag potentially illegal activities, violent conducts, explicit materials, and racism demonstrations by monitoring candidates’ social media accounts including Facebook, Linkedin, and Instagram.

Good Egg enables businesses to order and schedule Professional Background Screening Association (PBSA) accredited drug screenings through urine, oral fluid, and hair testing. It enables businesses to verify candidates’ qualification information such as employment dates or positions, obtained degrees/diplomas, references, professional licenses, and more. Additionally, the ...


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52 Reviews of Good Egg

Average User Ratings

Overall

4.60 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(36)

36

4 stars

(11)

11

3 stars

(5)

5

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 52 results

January 2020

Mark from LATICRETE International

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Building Materials

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2020

Easy Background Checks

Pros

Good Egg is easy to use and was fully customizable. They handle all aspects of our background checks, even things most other companies don't like pre-employment physicals. Their customer service has been fantastic. Emails are returned oftentimes within minutes. Calls are picked up quickly.

Cons

I haven't found any negatives to the service yet.

Reasons for Switching to Good Egg

I was not receiving the level of service that I needed. Background checks dragged on for weeks, I'd wait for over a half-hour for someone to pick my call up from hold, and often it was up to me to get the materials to complete the check.

May 2020

Kevin from Mubea

Company Size: 10,000+ employees

Industry: Automotive

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

May 2020

Good Egg pre-employment screening

Pros

Implementation and rollout of the software was virtually seamless compared to other similar products I've worked with. The account team was fully engaged throughout the start-up process and continue to be responsive now that we've been live for ~9 months.

Cons

It would be helpful to have the ability to change the status of results for reporting purposes.

Reasons for Choosing Good Egg

Pricing, functionality, account team, seamless integration into the ATS.

Reasons for Switching to Good Egg

We needed a solution that fully integrated the I-9 and E-Verify processes into our ATS. Our existing vendor could not support that requirement.

February 2019

Marisa from BANKW Staffing LLC

Company Size: 501-1,000 employees

Industry: Staffing and Recruiting

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

2.0

Customer support

3.0

Functionality

3.0

February 2019

Review

The software is very easy to navigate through! It is simple to understand and provides most of the information I need.

Pros

I like how easy it is to navigate through the software. I can easily see who has not completed their background checks, where we are at progress-wise in background checks that are in process, etc.

Cons

I don't like they the ETA's for drug screens are not accurate. This is a very important component to our business.

August 2019

Kristi from Corum Real Estate Group

Company Size: 11-50 employees

Industry: Real Estate

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2019

Review for GoodEgg

No problems with the software

Pros

Easy to use and navigate through. Very detailed

Cons

I wish it would generate invoices and send me monthly to my email instead of having to go in every month and check what invoices we forgot to pay:(

Reasons for Choosing Good Egg

Same as above

Reasons for Switching to Good Egg

Someone reached out and sold the benefits. Got more included in the check for a little less money

June 2020

Stacie from Century Management L.L.C.

Company Size: 51-200 employees

Industry: Hospitality

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

June 2020

Good Egg Review

Great experience so far.

Pros

Quick scheduling and being able to see clearly if the employee passed the background check and/or drug tests.

Cons

That you can't resend invitations to remind employees without being charged.

Response from Good Egg

Replied June 2020

Hi Stacie, We're so happy to hear that your experience with Good Egg has been a positive one! In regards to the employee invitations, please know that you are able to send or resend applicant invitations as many times as needed without being charged, in fact, we send reminders daily until the invitation expires. You'll only be billed when the invite is completed by the candidate and our team begins processing the search. If you have any questions about your account, or our billing processes, please reach out and we'll be happy to help.