About Good Egg

Good Egg offers tech-enabled services that help organizations conduct criminal background inspection, drug tests, and employment or education verifications. It allows users to identify and flag potentially illegal activities, violent conducts, explicit materials, and racism demonstrations by monitoring candidates’ social media accounts including Facebook, Linkedin, and Instagram.

Good Egg enables businesses to order and schedule Professional Background Screening Association (PBSA) accredited drug screenings through urine, oral fluid, and hair testing. It enables businesses to verify candidates’ qualification information such as employment dates or positions, obtained degrees/diplomas, references, professional licenses, and more. Additionally, the ...


Read More

50 Reviews of Good Egg

Average User Ratings

Overall

4.60 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(35)

35

4 stars

(10)

10

3 stars

(5)

5

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 50 results

January 2020

Mark from LATICRETE International

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Building Materials

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2020

Easy Background Checks

Pros

Good Egg is easy to use and was fully customizable. They handle all aspects of our background checks, even things most other companies don't like pre-employment physicals. Their customer service has been fantastic. Emails are returned oftentimes within minutes. Calls are picked up quickly.

Cons

I haven't found any negatives to the service yet.

May 2020

Kevin from Mubea

Verified Reviewer

Company Size: 10,000+ employees

Industry: Automotive

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

May 2020

Good Egg pre-employment screening

Pros

Implementation and rollout of the software was virtually seamless compared to other similar products I've worked with. The account team was fully engaged throughout the start-up process and continue to be responsive now that we've been live for ~9 months.

Cons

It would be helpful to have the ability to change the status of results for reporting purposes.

Reasons for Choosing Good Egg

Pricing, functionality, account team, seamless integration into the ATS.

February 2019

Marisa from BANKW Staffing LLC

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Staffing and Recruiting

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

2.0

Customer support

3.0

Functionality

3.0

February 2019

Review

The software is very easy to navigate through! It is simple to understand and provides most of the information I need.

Pros

I like how easy it is to navigate through the software. I can easily see who has not completed their background checks, where we are at progress-wise in background checks that are in process, etc.

Cons

I don't like they the ETA's for drug screens are not accurate. This is a very important component to our business.

May 2020

Dominique from Trinity University

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Higher Education

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2020

Great Software!

My overall experience with Good Egg has been

Pros

The product is very easy to use and the customer service has been fantastic.

Cons

International searches are lacking, particularly if an individual has soley lived internationally and not within the United States.

Reasons for Choosing Good Egg

Price and customer service were the best

August 2019

Kristi from Corum Real Estate Group

Verified Reviewer

Company Size: 11-50 employees

Industry: Real Estate

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2019

Review for GoodEgg

No problems with the software

Pros

Easy to use and navigate through. Very detailed

Cons

I wish it would generate invoices and send me monthly to my email instead of having to go in every month and check what invoices we forgot to pay:(

Reasons for Choosing Good Egg

Same as above